Creative Cloud Services

Hello! I have a problem with my Adobe ID account. The problem is I registred it on wrong email and already subscribed to free trial fund. So now I can't access my account and can't cancel my subscribtion.Please help me!

I am having trouble syncing new files to the shared creative cloud folders.Any new files or folders or any previous folders with files that I move to another folder are not syncing to the creative cloud.  I am attached screenshots of the error messages I keep getting. Does any know how to fix this? As you can see, it's not a storage issue.  

Hi Folks, Curoius as to best approaches for upgrading Apps.  Should legacy versions just be unistalled when installing a new version?  I end up having multiple versions of each release on my machine as it's just a bit of a pain in the neck to always uninstall the old and install the new.  Is there an option on Creative Cloud that I'm missing that allows old versions to be removed when installing updated versions?  Prime example is I have Illustrator 24.3 and 24.1.2 installed and want to now install 25.4.1 but it's just not clear anywhere on ways to best manage this.  Should I unistall both of those 24 version and then install 25.4.1? The order in which they are unistalled likely isn't a problem, just the fact that having all these legacy itterations on my machine is pretty annoying. FYI when posting that the topics available were File Sync, Collaboration, Libraries and Cloud Storage Web Assets so I selected Libraries...erm so not sure what that's all

Hi, Is there anyway to have Anchor Links in adobe portfolio?I am tryoing to have a workaround collection nesting issue Adobe Portfolio has and i though anchor link feature would be very much helpful.Is there any way we can have one section of a regular page to be anchor linked to another page? Thanks

Running Win7 - latest versions of creative cloud.Have made sure that this PC has TLS1.2 enabled via regeditRan the adobe LMHosts fix, also manually checked LMHOSTS its proper.No error codes in winlog.Ran ChkDskCannot uninstall or reinstall as it cannot connectCannot validate any adobe apps completely hung there.WinFirewall has exceptions essentially passive nothing blockedHardware firewall bypassed in officeCan see adobe secure site.Spent 3 hours trying every forum solution on this.Has adobe completley cut off win7 support as of 8/20/21?very frustrating,  miss the old days when they took a pile of my cash and I received roms with the installcloud = trash..Free cocktails to anyone who can crack this mystery.. 

Today I've pasted the four A Records of my Adobe Portfolio website to CloudFlare DNS Dashboard. But unfortunately, the address (rainbowil.co) is redirecting to portfilio.adobe.com/missing, and the connecting domain page on AP saying "Looks like your domain settings have not yet been configured correctly with our IP address". Everything looks alright on my DNS dashboard (screenshot attached). So what's the problem? 

I have CS-6 and over 1 TB of image files: too much for both CC and OneDrive storage capacity. What is your favorite cloud storage service to back up my image files. Thank you very much!

Please help me erase all my files. I have no more access, no subscription.Thank you.

Hi. My company is considering MacBook pros to replace our iMacs so we can be more mobile. What specs on the MacBook would be required to run photoshop, illustrator and indesign without issue?

Hy, i have been putting quality content and my content is being shared by some top content marketers on the internet but still unable to perform better in search .can anyone from the team look into this>?Thanks

How do I cancel cloud storage and what happens to my photos ?

[Moderator moved from Acrobat Online to Creative Cloud Services.]   Hello, I wasn't sure where to post Adobe Portfolio inquiries, so I'm hoping someone here can help!   I noticed today when going to edit my site that a few of the caption settings were not working. For example, I was unable to change the text color, bold/italics, or add a hyperlink.   The problem is present on both Google Chrome and Safari, so it's not the browser. I tried restarting my computer as well. Nothing's working. Is anyone else having this bug, or is this just something I should wait out for them to fix? Or email someone about it?   If anyone has had this problem and knows how to fix it, please let me know! This is driving me insane. Thanks.

Why is CC suddenly asking for my DOB and closing if I decline to put it in?? Adobe doesn't need my DOB for any legitimate purposes and I'm not comfortable providing it, as it makes identity theft more of a risk in the (not all that unlikely) event that Adobe gets hacked or leaks user data.

Question for this newbie: do you have to have iCloud in order to use creative cloud?

Hallo liebe Community,seit einiger Zeit synchronisieren sich die Dateien meines persönlichen Desktop-Ordners von Adobe nicht mehr mit dem Webzugang zur Creative Cloud.Ich habe schon den Punkt "Synchronisieren" rechts oben in der App überprüft, daran liegt es nicht.Mein PC ist den ganzen Tag über an und mit dem Internet verbunden.Wo kann das Problem liegen Danke!

I moved my creative cloud files to another drive, but the shortcut on the side of file explorer refuses to update to the new path and there seems to be no way to edit the path.

what the title says: my creative cloud manager says i only have 4 GB of cloud storage, but my lightroom, premiere, indesign, illustrator, and photoshop say i have 100 GB. should i ignore this and just continue working or is my storage used up?

I am not able to upload to Document Cloud on my iPhone or iPad.  It saves a recovered copy onto the device then I can upload it to the cloud but just backing out of the document will not save it as it has for years.  It even worked as of yesterday.  I have tried data, wifi, a second wifi network at another location and all have the same results.  The app shows my storage at only 3% of my 100GB storage because I use Adobe Pro DC.  I use this app daily for work and need to figure it out as soon as possible.  Please HELP! IOS 14.7.1Adobe 21.07.00  

When I click design, the colors change but the layout no longer is changing.  The fonts don't move, the layout doesn't change.  It used to be an auto format so I could make quick and easy graphics.  I am using Windows 10 Chrome.

Since turning on 2 step authentification and using the adobe app on my mobile I now have to login every day sometimes 2-3 times a day on my PC and keep accepting it via my mobile.Why is this? without the app i login once with a password and that was it. Please advise if this is a known bug otherwise advise how to remove the need to use the app.

I'm trying to make a copy of one of my CC libraries. In assets.adobe.com/libraries, I click the three dots for the library I want to make a copy of and click Copy in the menu that pops up. In the lower left corner a progress bar appears saying "Copying Files (0 of 1)." When the progress bar gets to about 10% or less, a red box appears at the top of the screen saying "Could not copy 1 item." I'm logged into the account that owns the library, and the library is not shared. I'm currently using less that half of my CC space. Synching is on and working, though that's only marginally relevant ... I'm working online in assets.adobe.com/libraries. I've tried repeatedly, from two different locations, so it's not the internet. I've tried to copy several different libraries (including one I've successfully copied in the past), so it's not the library itself. Any idea where the problem might lie?

Every time Adobe CC updates, I get penalized on my vulnerability scans.  I have to repeatedly go through every computer and fix the unquoted uninstall string in the registry. Unquoted paths can make the machine vulnerable under some conditions.  I remediate this by script and then it keeps coming back like a game of whack-a-mole.  Is there any way to fix this going forward to help make our environments more secure?  parent_key     : HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative CloudValue          : C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exeCorrection     : "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe"Name           : UninstallStringType           : String 

Hi Everyone!I've run into a problem where I'm trying to share a folder with 6 of my collegues and it works great for all but 1 of them.   The person in question has never recieved an email with the invite.   We're all on the same work network so I doubt it's being filtered out if it works for everyone else. Has anyone run into a problem like this?   Not really sure where to begin trouble shooting it!Thanks for help.-Greg

I've been trying everything online but I cannot seem to get it working. Its been doing this for 2 days now and I would like to use my creative cloud because I'm thinking of doing youtube.   

Hello! In my account, I see two identical 20GB packages. I had one free last year, and this year I pay for this package. I see payment problems in the old package. There is no money on the card attached. If there is money, will they be charged?