Creative Cloud Services

Hi,My Creative Cloud is not syncing files. We are a small team and my machine/account is not syncing.It seems that CC can't get a connection (see screenshot below). All apps and updates are working normal, and my collegues accounts are also working.Really frustrating. Tried uninstalling CC, but to no help. Please help, thanks!

Hi, since the last update of macos catalina all my librarys are current offline. In the desktop app of CC the file synchronization is in loop.  

Recently I have been having a recurring problem with the public links not working, it regularly results in a "this page is not available" message. Unzipped files seem to be ok: Adobe Creative Cloud But not zipped ones: Adobe Creative Cloud This has only started since I updated I think (Version 4.2.0.211), until recently it has always worked flawlessly, any ideas?

Hey guys, I have been user of the CreativeCloud for over 5 years now so I went trough many Versions of CreativeCloud so far. The one at the moment is one of the worst. Do not get me wrong, the new app interface is amazing. But the stuff happening in the background is the worst. I just did a clean Catalina install and the first thing I did was to install CreativeCloud (without any programms). Not only did it - from the start - significantly loaded my hardware and drained my battery out, it also - without questioning, startet to sync all my CreativeCloud files. There is no way to turn it of. It is just possible to pause. Which means if I want to delete the files, as soon as I stop pause they will be deleted too? How annoying is that?Next thing: No syncing of settings? Have you gone mad? Whats the reason for that? I thought thats the Idea of CreativeCloud - TO WORK ACROSS STATIONS.Last but not least: See the attached Screenshot. That is how my Launchpad looks after installation.

Creative Cloud has some issues; I get these  related messages: Unable to sync some files (via notifications, when trying to delete related files from the finder); "Some files failed to sync" (via CC in the Menu bar/Assets/Files); and when selecting "Learn More" I get "There was a problem syncing some files" Clicking for more info leads me here which does not offer any help. I'm only using <20% of capacity.When trying to get Chat support, I get: "Thanks for your patience.  Representatives are currently helping other customers and we will be with you shortly." x8 so far...

I get repeated messages that my storage if 95% full and I need to upgrade.I have NO files store on the Adobe Cloud.How can this be fixed?

I am sharing some design files with collaborators that don't need edit rights. Therefore I am sharing the folder with them as view-only. One of the files in the folder stopped syncing (all the rest work fine) throwing up the following message: "<File name> cannot be synced because it is in a view-only collaboration. You cannot modify, rename, or create files in a view-only collaboration. To sync this file, move it to a read-write location within your Creative Cloud files folder." This makes no sense to me. A core part of the functionality of CC is that some folders can be view-only. Why would this message come up? How can we clear it and get the file to sync with our collaborators again? We cannot start moving the file around because the file structure needs to remain as is. Many thanks

My organisation recently changed our corporate membership, and afterwards all of the contents of my creative cloud folder is gone, with nothing being in the 'deleted' section either. Is there any way I can recover these files? I was using the cloud storage to avoid precisely this...Cheers

After Windows update for September 2019, my computer has been unresponsive and was all due to CoreSync. How do I know this?  I went into task manager and ended CoreSync and my computer came alive again.  Don't respond by saying to reinstall Creative Cloud because I have. Don't say to check for updates and install the latest one, because I have. It's not just happening to one of my computers, but all my computers after the Windows 10 update. I have a Gigabyte Aero 15X and a custom-built High-End PC.  Its just unacceptable for one thing to ruin my experience with the adobe programs. 

I keep getting this error message when saving files to the creative cloud, or when rearranging folders etc. It looks like all my files have synced (the creative cloud folder on my computer has a green checkmark) but I'm not sure why I'm still getting this error message every time. Any help is greatly appreciated!

Please help. I am working on a freelance project in InDesign. I was nearly done with an 8 page project with 49 linked assets in my creative cloud library. All of a sudden, the program crashed and when I tried to reopen it, it couldn't recover the file. I googled and found how to delete the recovery info, which didn't work. Luckily I had an earlier version of the file saved and was able to open that one. GREAT! However, the creative cloud library wouldn't load so all 49 assets were unlinked. I restored my computer to an earlier point where I know the creative cloud library was there. It didn't seem to work. When I logged into my account on the web, I could still see those assets so I was relieved. They still existed! I could download them! But I couldn't figure out how to get them onto my computer. I tried deleting the CC library file so it would respawn. I reinstalled creative cloud. I restarted the computer. Finally creative cloud opened. Only it said I had no assets. I went to t

(MacOS Mojave) My Creative Cloud syncing is stuck on an infinite sync error where it is "Unable to sync" an empty folder that is nowhere to be found in the CC files. As soon as the notification disappears, the same notification appears again. Any other files I work on keep syncing without a hitch. It's just VERY distracting. (see attached file for example) Any help much appreciated. Please be precise as I am NOT a technically savvy person. Thank you!

I tried calling and got no help zero.

I have files on my home Ethernet network server (a Mac Mini). My main design computer, an older MacPro, is connected to the network via Ethernet. This works fine. My router is the one provided by my ISP company "Xfinity"; The router has WiFi and is connected to a switch that has my network computers connected to it via Ethernet. My Macbook Pro laptop can only connect to the network via WiFi.This has been working flawlessly forever, but recently, things with the laptop started acting weird. There is nothing wrong with the laptop, but there is definitely something funky about how it's connecting to my network. I haven't done anything to it.The main problem is that, for some reason, the files in the Creative Cloud on all of my computers are fine, but on the laptop - they will not synch. So, for example, on my mail MacPro computer I'll add a folder to my Adobe Cloud called "Videos". I look at my Adobe Cloud files online and the folder is there. It's there on my design computer too, but on

Hi,On my system (Windows 10 Pro 1809), coresync.exe is not automatically launched upon session startup. So the Adobe CC desktop app works (sometimes) but all the Sync options are grayed out. If I launch coresync.exe manually, everything works fine again and the above mentioned options are no longer greyed out.On other systems, I have seen that many COM registry entries are pointing to coresync.exe. On my system, there are no such entries. So I guess that the installer could not add these entries. Adding coresync.exe to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run doesn't help and the program doesn't start either. However, adding it to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run works and the program is started upon Windows session startup.I have tried coresync.exe /regserver and coresync.exe /regsvr, which didn't help. Nothing was added to the registry. I have also tried many times the uninstall/reinstall procedure. This didn't help

Hey community,can someone tell me where the Creative Cloud App is saving my files when I download them from the app? It says download complete in the notifications, but I can't find any picture or video I downloaded anywhere?Really confusing.I'm on Android.Thanks.

After I used Adobe Capture on my Android phone and tried to save what I captured in one of the libraries (called My library) suddenly multiple instances (around 50) of empty libraries with the same name appeared. What happened and can I delete those empty libraries any other way than one by one? I'm also afraid if I use Capture again another 50 will appear. Please help!

I am am animator / photographer in house at a luxury brand. We have an E-Comm and marketing team who I want to share files with. We currently use a different platform, however today i looked at using creative cloud and sharing a folder. I uploaded a few jpegs at the correct compression. I tested sharing the folder. When I opened a web browser, and proceeded to download the jpeg file it gave me two options: jpg or png. There was no option to download the original. The jpeg option re-compresses the file and obviously having these options to a bad idea for the end user who simply want it all in the right size/format/file size. The question is: can the .jpg and .png download options be removed- so like every other platform its a byte or byte download copy?

We are at 60% capacity on our storage and have years of "trash" in our deleted folder that we were not aware of. When I go to delete the items I keep receiving "cannot delete some assets permanently", but the warning does not give you any additional information. It's important that we get these files cleared to open space, does anyone have any tips or suggestions?I would like to say i can go through the assets one-by-one but there are at least 2800 files ;o) Appreciate the help!

Hello -I've done some quick searching, but am unable to find an answer...so hopefully someone out there can point me in the right direction. Does anyone know how to set up email notifications when collaborating with a non-Adobe cloud member? I'm sharing designs with a client so that they can quickly see mock-ups, but am afraid they don't receive email notifications when a file has been added, revised or commented on. I've added them as a collaborator, so they are able to view/comment on the designs - no problem there. But it's when we make changes to the designs and upload revised designs that I'm afraid they are not being properly notified. I have desktop notifications set up on my end since I'm a paying member. Is this possible to do so for non-members too??

HiI have two hard drives, SSD and HDD. I keep my working files in SSD, and I archive my old work files and photos to the HDD.How can I sync the files from the both drives with Creative Cloud?Greetings Kimmo

Hello,I have a few large files stored at my Creative Cloud Files/Assets that I am unable to download. After a long wait for the server's response, I get this message:Error 503 first byte timeoutfirst byte timeoutThis is happening only to large files (bigger than 4gb or so). I tried it with MXF and zip files that I have uploaded both today and a few months ago.Can someone explain what's going on?It's very embarrassing when you're dealing with clients and services like this (especially Adobe's) prove unreliable.

Error 503 first byte timeoutfirst byte timeoutGuru Mediation:Details: cache-ord1723-ORD 1506040888 3085135254Varnish cache serverCan't share large zip files with clients.  Recent development, that has always worked before.  Some have previously had the same problem, but no real solutions offered.  Any ideas when Adobe engineers will fix this major issue with sharing public files?  Customer support is a nightmare.  Obviously Adobe problem.  Contacted multiple times over a week or so, and no help what so ever.Clients can't download.   Seems to have been a problem for years.  Service help is terrible.

Président d'un photo club, je souhaite partager certaines images et projets du Club via mon espace de stockage Creative Cloud. Comment en permettre l'accès, avec des droits spécifiques, à des contacts qui n'ont pas d'abonnements Creative Cloud ?

Hi guys,is it possible to auto sync photos from lightroom which have been rated with 4 or 5 stars only? I don’t want to sync “crap“ photos as this is just a waste of my 20GB. thanks