Creative Cloud Services

Hi, I've been having this problem since yesterday. I'd been working on another machine for the past week and syncing files to our group creative cloud shared folder. Yesterday, I opened up my mac at home and expected all of these new files to sync down from the cloud to the local folder on my machine but nothing seemed to be happening. In the desktop app, at the bottom of the Assets>Files pane, it says 'Syncing...' with the spinning icon but all of the files in my local 'Creative Cloud Files' folder are yet to be updated and it's missing any new files that I created last week.I've tried a number of things to get the files to sync properly --Restarted my mac-Restarted Creative Cloud Desktop app-Logged out and back into CC Desktop app-Paused and restarted file syncing-Quit anything related to CC in Activity Monitor, deleted the .db/.db-shm/.db-wal files from CoreSync folder and restarted the Desktop app-Uninstalled and reinstalled the CC Desktop app-Deleted the local 'Creative Cloud F

I have a 2015 Macbook Pro Retina 13", i7,16GB - and I've noticed Adobe CEF Helper is using 13-18% CPU whilst no CC apps are open.I have signed out, quit and relaunched Adobe CC app and signed back in. This temporarily fixed the problem and lower the usage to 0.1% (yesterday) today the problem has returned.AND I haven't even used any CC apps today.Why is this happening? Is there a permanent fix.ThanksP.S - I have all the latest updates installed.

I am attempting to clean up my cloud storage because I have reached my limit, but it will not allow me to delete anything without getting the error "failed to delete mobile creation".  I get this error regardless of what file I am attempting to delete.  I do not know what it is referring to or how to resolve it to clear space on my cloud drive.  Please help!

Having just been burned by two HDD failures, I am seriously looking for a cloud-based solution for back-up storage for my photo/Lightroom dealings. It seems to me that CC should have something available for its subscribers. Makes sense, no? But I'm finding nothing. Am I missing something?Failing that, what other strategies for backup storage are other LR users out there using? I keep looking around but nothing seems to fit my needs, e.g. they don't accept RAW or video files.thx in advancealan b

This is a great app, but it is posing a huge problem for me. It said this app required 2GB of storage, and now every time I draw a picture it freezes and then says I'm out of space. Its now day 3 and I am completely out of storage space and the app is taking up 10GB and I can't even go back into the drawing. And another thing is, my updated drawings are not saved on the cloud. So if I were to delete the app, redownload, and sign in, I would have to start over, because the old drawings are on there instead of the edited, and new ones I've made. I was even considering uninstalling this and cuthing my posses. And just yesterday I was drawing, and the app froze, and a couple mins Ilater the whole thing was erased and I had to start over. PLEASE HELP!!

HI, I’m getting the message:“Unable to sync “file name” because the file name is invalid. the characters |, “, ?, <, >, /, \, *, and : cannot be used in file names.”But, I don’t have any of those characters in the files I’m trying to sync. Help?

Hello,I'm using Creative Cloud on Mac OSX and all programs are up-to-date. I have a two part question.1. Is there a way to edit a library asset within an Adobe program without affecting the linked cloud file? If so, how?2. If it's not possible to do that, what's the best practice for editing a library asset without affecting the linked file? Do I have to embed the file in the document? Create a new asset with the adjusted attributes and use that asset?As an example of what I'm trying to do, I have a logo in a Creative Cloud library that I'm using in an Illustrator document. The asset is black, I'd like to make it the company's Pantone blue color within illustrator, however it won't let me change it locally. It seems as though I have to open the file in the library, adjust it, save it and use that asset. However, I don't want that linked asset to change color in all the other documents I've used it. So, what I've done is save a separate cloud asset with the logo as that color. This seem

Since yesterday, creative cloud libraries panel does not load in desktop products! I moved from Corel hopeful, now in the middle of working so unpleasant surprise. Slowly I begin to regret my decision.

Agradezco su colaboracion con la solucion de este problema

Hi GuysI'm using the latest CC version on a Win7, SP1, 64bit Laptop.I've just really started to use libraries, but when I create them a name is assigned. There's one or two that I'd like to change the name of. Can I do that or do I have to put up with the name Adobe assigns?Regards,Graham

has anyone else experienced this/found a fix? I have tried uninstalling all application, using the adobe cleaner tool and reinstalling, still no luck....

Hello,I have a CC enterprise plan without Cloud access.Nevertheless I can create CC libs locally.As I want to be able to access these CC libs from a machine or another (1 Mac and 1 PC) I was wondering if I can re-locate the CC lib on a remote location to be able to access it from both computers.Is it possible to do?And if yes for one user, is it possible to share them to make a "Private Cloud like" libs ?Many thanks

HelloI have a 15MB file which won't sync on CC - and I'm using about half my 2GB allowance.  Any ideas on what I should look for?The only error message i get is that it is due to "a server error"  Every other file I have syncs fine.ThanksNeil

Hi all, recently i cannot send links for files i have in my Cloud, the site simly doesn´t generate the link. Does anyone have the same problem or a solution?Thanks

When I try to access my assets from at assets.adobe.com I get: "Page Not Found We can't find the page you're looking for. View your files or browse your apps and services. It worked fine yesterday. It happens with all files. Viewing the network tab of dev tools I get 500 Internal Server Error for the following url: https://scproxy-prod.adobecc.com/permissions?resource=https%3A%2F%2Fcc-eu1-prod.adobesc.com%2Fapi%2Fv1%2Fassets%2Fb08421… and in the response tab: {"message":"Authorization failure - Request ID: f41a8fe0-2a5f-11e6-a7c3-515156d46bd7\n"}I tested with different browsers and in private modes.

I see from the forums that this has been requested many times since the launch of libraries. Considering how intensely Adobe is pushing the use of their library features, it would seem that making them efficiently functional would be a priority. We are now one more office in the sea of designers trying to dig through a disorganized list that grows longer every day. Without a change, CC libraries are no longer an adequate solution to storing and viewing our brand guides, and we must decide if abandoning this 'feature' would be the best choice. Any update as to when this vital fix will be implemented, if at all?

Hello,I am having issues with CoreSync for several days now. I had CC installed on two machines - Mac OSX El Capitan, and Windows 7 - and around the same time syncing stopped. I have tried several troubleshooting steps as outlined hereAdobe Creative Cloud desktop app | Unable to turn on file syncCreative Cloud Desktop App stuck on blue spinning wheel after update. Creative Cloud not syncing to Creative Cloud Files FolderNothing worked. I finally uninstalled all CC apps including CC itself, run the Creative Cloud Cleaner Tool, manually deleted Adobe folder from Application Settings, and re-installed CC. Still I get the same error on both computers. Below are parts of my CoreSync log file:20160510-144609.259: t=11c03: Warning: GUDE: Request Failed. ErrorCode: 429 errorMessage: HTTP Status 4xx (Client Error). HTTP Status 4xx (Client Error). HTTP/1.1 429 429. (TransferEngineImpl.cpp.gudeLoggingHandler.617)20160510-144609.259: t=12f37: Warning: skye: Unrecognized SyncService error with stat

at around 0915 PST on May 24, 2016, I was in the Files > Archive Area, and I selected all the files in the Archive and asked to delete them permanently.  After confirming to delete them, all the files on my Creative Cloud erased.  When I clicked the recover files in the Archive area, it only recovered the files in the Archive not, all the others.  Help!  I had a lot of student work.  I work at Barstow High School in California (busdk12.com)

It's GREAT to finally see the syncing feature implemented. That's why our organization went with this produc to begin with.However, as we operate with a Team subscription, it doesn't seem to offer what we were hoping.We are running with 2 user accounts, and would like the files to be synced with the team directly. As opposed to each account having the 100gb on the Cloud, and than also having to have files localy.It's to the point where we use a single account at this time, and house all the files on that Cloud, leaving the master just useless.Have I missed somewhere in the preferences to get the TEAM FILE SHARING feature used, or has it not been implemented?-Jace

Hey there,since the last Update of the Creative Cloud App, when i click on "Send Link" on one of my Files that i uploaden in my Onlinestorage it just keeps loading and nothing will happen... How can i fix that ??Best Regards and Thanks for help!

Hi,I am attempting to sync my photos between Lightroom CC on my iPad and my Desktop. The connection is fine however it is taking 12 hours to sync about 10 photos (about 10m jpeg). Anyone else having issues?

For the past week, sending or sharing video files via the cloud has either been very slow to generate a link or not working at all.  Seems to only be affecting video files.  If I right click audio, image or document files, then click the "send a link" option, the web browser opens, the link generator pops up and a link is generated.If I do this same thing with a video file, .mov or .mp4 have been tested, the link generator box just spins and spins.I have tried this on 3 different computers, with three different Creative Cloud Teams Accounts, with numerous video files... all with the same result.Any help is appreciated!

Hi, I've been trying to sync some files to the Creative Cloud all day but have been getting the same problem. The files begin to sync but then fail shortly after and the little red error icons come up. The message I get is 'creative cloud unable to sync due to server error'. I'm connected by ethernet and when other colleagues sync files into our shared folder I can access them. I'm just not able to add new ones!Any help would be much appreciated. Thanks, Jamie

Dans mon dossier Utilisateur, j'ai le dossier "Creative Cloud Files" et le dossier "Creative Cloud Files (archived) (1)".Le dossier "Creative Cloud Files (archived) (1)" peut-il être jeté ?Mac OS X 10.10CarlCe message a été modifié par : Carl André Fontaine

I 3th time tried to buy photoshop while 2 month, but still no results. Spend money, but cant use.Any body know what is it? Thanks.