Creative Cloud Services

Which font in Typekit would be closest to the font "Andale Mono" known from e.g. MS Word? Thank you for your help.

Hi, we have two creative cloud accounts. We tried to collaborate on a specific project that was originally hosted just on one creative cloud. My question is if the second account adds files to the collaborated folder to which account storage quota does it count. To the original where all the files were or the newly added account?

Is there a way to download multiple files from adobe cloud?

The error message blames the presence of characters in the file name. The file name nor the name of the files within have characters. See error message and folder below...

I used to be able to upload an .exe (an auto extracting zip file) to my cloud now it won't let me.  Has something changed, the cloud keeps saying there's a virus in my file which there is not.

Error message : "you have to install the Creative Cloud App" but I have already install one 😕😕 and all functions are good... I've tried to quit, to turn off, to uninstall then install again, but nothing changes.

I currently have the full CC app packaging that comes with 100GB of Adobe CC Asset storage.I have shared a folder via collaboration to a user that only has a standard Adobe ID.This user can only upload 2GB worth of files to the shared folder that I created on my account.Is this how the system works or should the user be able to upload to the maximum of my account?

I have creative cloud on my imac and macbook pro.I don't have access to the same fonts on my macbook as my imac.how do I sync it so I have the same fonts on both devices?

My files have stopped syncing in creative cloud

I have suddenly begun to receive the following message on my Windows 10 machine:Unable to sync some files due to server errorI have seen lots of similar posts but so far no solutions. Is this just a known bug and no solution at this time?I also tried looking for the coresync log file in the location suggested but that location must not have been on a windows 10. Where can I find the log files on a windows 10 machine?

Hello, I saved a document (the same but with new notes) on my Adobe Cloud under the same name of another documents (the same with previous notes). So accidentally I replaced it and I lost all the notes I had taken the first time. Is there any way to get that original document back?Thank you!

If two computers are on the same local area network and they have files being shared via creative cloud would the sync happen over the lan to both computers and then upload to the server? Or is it uploaded to the server then seeded to the other computer?LAN sync would be awesome if it is not already in the works... Is it or will it be available soon?Thanks!!!

Hey there,I use Adobe capture on my android phone and it's great to grab little vector snippets etc...I am wondering how I use this / or any of the other adobe apps to upload photos taken from the phone straight to a CC library folder. (in the same way Capture does for "shapes"I know the Lightroom app syncs to Lightroom, it's just I would like a simple workflow where I can snap a photo and have it in my CC library ready for photoshop and illoCheers...

I am currently using CC on a MAC. I am logged in and up to date on CC. All of my Typekit fonts are gone from Illustrator and when I go to typekit.com the page appears to log me in as normal, then redirects and kicks me off (all while staying logged into CC and adobe.com). Any help would be appreciated. I've already restarted my computer as well.Thanks.

I keep getting the following message: 'This page is temporarily unavailable. We'll be back soon.'  when I try to view CC files online and the CC app doesn't sync either.I have tried different browsers and its been like this for about a week.Its a new enterprise account and my work colleagues have the same problem.Is there a fix for this?Thanks

I downloaded Capture CC on my phone and would like to use the things I create in there on 3 different computers that have 3 different OS X's so therefore 3 different versions of Photoshop, only one of which has a "Library" option in the "windows" dropdown.

I lost files from the last 3 days because Creative Cloud was not responding and I didn't realize it right away. When I finally saw it wasn't syncing I restarted CC, it then auto updated and the Creative Cloud Files folder was deleted and the 11GB of files had to be re-uploaded from CC. Everything I had worked on since the Creative Cloud had become unresponsive was lost immediately and not retrievable. CC is now useless to me if I can't rely on it to at least not delete my files. I may have to go back to Dropbox for syncing, at least when it goes down it doesn't delete my local files. 3 days of work gone in a flash. I turned off the auto-update feature and will be sure to back up my hard drive before manually updating CC. This is stupid. I had been very happy with CC up until this point, but this is kind of a big deal, now that I have to wait a few hours for my files to re-upload.

Hi, I am currently on my MacBook Pro 15" with OS X El Capitan 10.11.1 trying to sync my files made at work earlier today on a Mac Pro with same OS. The files won't sync on my laptop. I am running the latest version of Creative Cloud. I know my files got uploaded before leaving work. I logged in through my browser and I can see my files (why can't I download the files through the web-interface?).And now, clicking on the cloud icon on the taskbar, it just says "syncing…". Been like this for hours and I really need my files to reach a deadline. I also tried deleting all my archived files via the web-interface... that didnt work either. I have only used 30% of the storage.I am in dire need of some fast and good advice.

all apps are updated but my files haven't sync'd in 66 days, any ideas?

Anyone else having problems with syncing? I'm designing a magazine on my iMac and keep all files on Creative Cloud. Excellent! If it wasn't for the issue that once in a while when I want to work from my MacBook Pro the syncing doesn't work - the files I created yesterday on my iMac just aren't there when I try to reach them from my MacBook. Latest updates according to Creative Cloud were made weeks ago. Not OK! And yes I've checked the "sync files" box.

I'm using a PC and Chrome browser. I've used Typekit in the past. I'm trying to sync a new font, but when I go to Typekit through the Creative Cloud manager, I'm not logged in. I click on the Sign In button, and the screen flashes and I see my name as though I'm logged in, and then it flashes again and I'm logged out. I'm logged on the Adobe website. I'm logged in and functioning everywhere in Adobe except Typekit.

I Typekit does not preview the fonts. I can not upload my website. The edge web fonts work well. How is this possible. (Mac computer / Abobe Muse)

I no longer want/need access to the folder but do not want to delete it (Will it delete the clients files from the cloud?) I just want to break the connection (to unshare it) as it is a massive folder. Any thoughts?

Suddenly my Typekit thinks it is as it was before I started subscribing to Adobe CC.  It is now asking for subscription fees before I can sync or use any fonts.  However I pay for the full suite of services through Adobe CC.  Please help as I can't use my fonts that I need right now for a looming deadline. 

I would love to build an extensive library of frequently used graphic components and paragraph styles to be shared among several colleagues and am a little concerned about the stability and logics of doing so. For example, if I build a series of CC Library folders to be shared (via collaboration) with other co-workers using my assigned Adobe ID account and then decide at some point to leave that company to work elsewhere, what would happen to all those assets if the Adobe ID that created them is no longer active or is assigned to another user instead? Would all that content be blown away if anything changed with the original Adobe ID?I'm also wondering if there are local copies of these files hidden somewhere which sync with the Adobe CC account? If so, where are they located?