Creative Cloud Services

Hello,Since Creative Cloud 2015, I can't collaborate with creative cloud from my desktop any more.When I use the right click, I don't have the creative cloud option I had before the 2015 version :https://helpx.adobe.com/creative-cloud/help/collaboration/_jcr_content/main-pars/multi_column/col-50-50-c2/image.img.png…‌I neither don't have green icons.I stille can share files with my browser : https://helpx.adobe.com/creative-cloud/help/collaboration/_jcr_content/main-pars/multi_column/col-50-50-c1/image.img.png/collaborate-website.pngHow can I fixe it ?Thank you

Hello I have a big problem with the Sync for Asset.I will attach the screen. Even if I'm trying to switch to ON from preferences, a message appears with the Error for Sync ! (screen 01)Whenever I try to open the web view it shows me the error message and it just opens a Windows'window with the folders (like screen 02)

If we purchase CC for Teams we don't want to constantly upload/download on collaborative projects. can editing be done while document resides on the cloud in a collaborated folder?

I am not able to enable the"file sync" in the preferences. Every time when  I switch "file sync" to ON it resets to OFF after leafing the prefernces therefore I can not install an ADD ON which I have boughtg.Please help

Went to apply for a job today, and opened my creative cloud folder only to find that over half of my files and years of work is missing. I'm freaking out, and I can't find a way to contact an adobe representative directly. What's going on???

无法创建creative cloud 文件 文件夹  点击恢复  重试  关闭文件同步均无效，重启软件还是提示无法创建creative cloud 文件 文件夹

I've shared some files publicly.Yesterday it worked fine...Today there are no previews of the images!Here is the link:http://adobe.ly/1HZRhqtIs this a bug?Regards,Kris

I keep getting messages that creative cloud is unable to sync files with my local folder.  The only thing that has changed since it was working yesterday is the Creative Cloud update that installed today.  It keeps creating new 'Creative Cloud Files (unknown)' folders in the folder that it is supposed to be syncing files with.  I cannot get to my projects since it is currently unable to load the Sync Location.  I need this fixed ASAP so I can get to work on my project.The Creative Cloud app looks helpful with the 'Open Folder' or 'View on Web' buttons - but they do nothing when I click them.  In preferences, I am told it's unable to load sync location and the 'Contact Customer Support' does nothing when I click it.What gives?  I need to get to work

Hibefore I updated my CC to 2015 my file sync folder was amazing - I saw small "upload progression icon" on file icon, i could press right click and use "share link" etc. And now after update it just behaves like usual windows folder... To share my files i've got to login in web browser etc... Can somebody help me solve this problem? Thank you.

Hello everyone,I am new to the cloud. Trying to send a client a link to a design file in my cloud. But when they click the link the get an error message saying the link is no longer active. Do t understand why, can anyone help me please.

I'v reinstalled the latest Creative Cloud desktop app, and updated to the latest version of CC 2015 - but I cannot get the Creative Cloud context menu to allow me to selectively turn off sync for folders there.To troubleshoot in Creative Cloud preferences :1. I made sure Sync was on, and2. I tested a sync. Files moved successfully to the cloud and accessible on other devices. The context menu does not show the options per How to: Choose which Creative Cloud shared folders you sync I'm on Adobe Creative Cloud 2.1.3.121.If there were another menu option outside of the failing context menu that would be great.

I can create a public link but when I click on it.  I get a message that says the link is not active.

So after upgrading my Adobe Applications to the new 2015 versions my adobe creative cloud storage jumped 3GBs.  I looked and there are around 15,000 files added to my storage (I know because i sync that folder with dropbox and dropbox is going nuts).  Is this expected? Why is this happening?  If this is normal then fine, but if not then what is going on?

Adobe Creative Cloud - How To Share Files With Clients and Colleagues | Adobe Creative Cloud TV: Designers | Adobe TVIf you watch the beginning of this video from Adobe you can see that it used to be that when a file was synced it created a green tick mark. Not only that, it was also possible (not shown on the video) to right-click on the file and share the file directly (ie without having to navigate to the same file on the web) to other people.In Creative Cloud 2015 this is broken. Does anybody know how we are supposed to now share files quickly?

My large video uploads (+2gb) to my 20gb online storage keep failing.Why is this?This was a big selling point for me but the online cloud has been pretty close to garbage for me.

There is nothing in my creative cloud folder. I do have Premiere Pro settings set to sync to both computers. However, the blue arrows have been there a long time. It can't take that long to sync keyboard shortcuts. I can't get them to go away and they are pulling data. Even though theres nothing but that one keyboard shortcut to pull. It's had plenty of time to do that. It synced one of my fonts but that just took a second. I restart it over and over and the blue arrows won't go away. It's an issue that it's taking my data when it's not syncing anything because I live in a rural area and I have a data cap. I have to use Verizon LTE and HughesNet Gen 4. I can't let something sit there all night and take up my data when there is nothing to sync.

Sometimes the links to files or folder that I share with coworkers work for them, and they love the ease of viewing and downloading when it does work, but other times I hear back from them that the links don't work, and they just see a blank screen. I notice too, that often when I click on one of my links to view a file, it does not work, but after refreshing the page it does. Is there any solution for the sporadic failures?Thanks,Dan

I used these directions. Worked well, until I tried to see my files. . . . . .They are all gone! I'm glad I didn't try this on my home studio account. . . . Lynn

Files I saved earlier today to the creative cloud are not showing when I access the cloud from a different computer.  Other files I have saved earlier are showing.  Any ideas? I've thought to log out of creative cloud and log back in... but I don't see a way to do that.Thanks for the help,Denise

In a team of 5 persons, the system automatically deletes random psd files in our creative cloud folder. Help?

I'm getting a message that my cloud is overloaded. I went in, got rid of a lot of memory takers, and there was a message at the bottom of the page that said I had 246 gig (?) available. . . Then I started getting the message again. . . . What's up?

Hi,Just wondering if someone may have a solution to this problem? I'm in Australia and only experiencing the problem on my mac laptop. My desktop-based Windows version of InDesign cc 2015 successfully connects to the cc libraries panel. Out of curiosity I have re-opened InDesign cc 2014 on the laptop and the cc libraries panel connects to my Assets folder without an issue. Any guidance would be appreciated 🙂Message was edited by: Todd Wilson - 'on the laptop' was added to the 4th sentence.

Hi Adobe,I updated Adobe Creative Cloud App (Windows) and the other applications but Adobe Creative Cloud not synchronising files. When I look at the "Files" section in the Adobe Creative Cloud app I can only see the loading icon turning forever. I tried to re-install Adobe Creative Cloud, I tried removing or renaming opm.db file but still I^m having the problem. I couldn't fix it since two weeks.

Assets Not enabled

Since the update to Creative Cloud App, I have been unable to clear the error message.  I get a message that asks to either Turn Off File Sync, Retry or Restore.  In either case, Creative Cloud will create a new Creative Cloud Folder with the old folders saved as "Creative Cloud Files (1), (2)", etc.  Any help on clearing this without uninstalling and reinstalling each program?Thank you!