Creative Cloud Services

In the last week or so i have problem with my syncing files.From my 13 folders (with photos) that i have synced to CC now only 3 of them appear to  synced..(before,all of them have the green checked mark on it and i successfully shared them with my clients etc)I keep taking this message that 'some files failed to sync" [image.1]  All the other files have that red exclamation mark [image.2] in my CC folder on  my mac [basically the exclamation mark appears today,even that is missing all those days...]BUT i can see those files  in my creative cloud  assets [image.3] .I try to sync off and on many times,also quit and then open again -to Creative Cloud - with no success .I`m in mac os x Mavericks and my current CC app  version is  2.1.1.110I hope to describe my problem accurately with these screenshots..thanks in advance s.mP.S Excuse my English

I'm using the Creative Cloud with CS6. Everything works except for the file sync. When I try to start syncronization I get a pop up "creative cloud server error, syncronization stopped". I try to reboot, to logout/login. I uploaded a file manually to the assets account (it works) but the syncronization doesn't start.

Nothing is syncing...I've tried to restart, sign out, uninstall..everything...and nothing is working.  Please help!  Thank you!

Since a couple of days, I get the error "Some files failed to sync". No files in my Creative Cloud map are synced anymore.My colleagues don't have the same problem as I do...I tried everything in the Troubleshooting but nothing works... Can anybody help me?

I'm the IT admin at my work and I am tasked with installing Adobe CC on all the computers here.  Everything works flawlessly for everyone, PC and Mac, except my personal Mac. Using the CC panel I can't install or update any apps without it hanging at 90%.  If it's the first time installing the app (such as Photoshop or Illustrator) I can force quit it and the app will be installed, but without any updates and I can't update it.  If I try updating, it simply hangs.  The other issue is the Creative Cloud Files will replicate infinitely (see attached).I have two user accounts on my mac, both have admin/sudo privileges.  Let's call them Adam and Steve.  Steve is the account created when the Mac was first setup, it's a normal administrator account that most users who have a mac would have.  Adam was created after adding the computer to the company domain and using network credentials to login to the computer.  A local account for Adam was created, the

Ich dachte immer, dass bei der Creative Cloud im "Creative Cloud files"-Ordner angezeigt wird, ob eine Datei gerade berarbeitete wird?! Ist dem nicht so? Kann man das einstellen? Ein Teilnehmer der freigegebenen Datei öffnet diese und bei den anderen Teilnehmern wird angezeigt, wird gerade verwendet.

So, my CC tried to update itself 2 days ago. Since then, file sync has not been working. Whenever I try to start my file sync I get the following:That is all that happens. The steps I have taken to try and correct the problem:1. Quit and restart Creative Cloud desktop app.2. Re-install the Creative Cloud desktop app.3. Restart my computer.So, far, nothing has changed and I have found no information in reference to this issue. So, how do I fix this?

How do I get my folder of pictures back out of creative cloud?  It says I've used up all my storage, but I'm just on a trial, and I don't want anything in there.  I can't seem to get the folder back onto my desktop, can't delete it or move it from the archives or the regular section.  Help.

I have uploaded assets in to the Creative Cloud Asset folder but these Assets are not shown in Comp or Slate when you link to the Creative Cloud Asset Folder, any ideas why not?Thanks

My files are unable to sync and it's not their name?I looked through other posts and their solutions didn't help!

I updated Creative Cloud six days ago and the files don't synchronize any more. Any solutions?

Since the latest update of Creative Cloud, I can not get my files to sync. I click Start Syncing button and 2 secs later a notification pops up saying 'Sync Error' with no explanation or solution. I am running Windows 8.1 on my desktop and laptop. Both have the issue.   Laptop has Win 10 Preview and my files sync there without issue.  I cannot uninstall just the CC because it says it is needed by the other Adobe programs.  I downloaded the latest version and reinstalled over itself with no change.I'm not sure what the error is or how to solve it.. nothing I searched comes up with an answer... Thanks in advance for any advice.JMilano

Hello!In Indesign for example I snyc my presets to the cloud. On the Site "Adobe Creative Cloud" I can see that there are my presets. If I go to the other PC and click on the button to sync, nothing happens.Any ideas?

can anyone please tell me where the CC folders actually 'live' on my computer... or are they cloud based?I am presuming there is one on my pc somewhere which sync's with the cloud but i cannot seem to search/locate on my laptop.Probably a really dumb question but any help would be appreciated as am a complete newbie.thanks in advance

‌Dear Adobe,I've experienced lately that some of the files stored in the cloud disappears from the folder where I put them. I managed to recover some from the archived files, but I didn't archive these. If the system archives automatically, would it be possible to stop these kinda actions, or can you please help where I can find it among the settings (if there is any option for that)? Every file I store in the cloud is important, and if these appeared for good, there will be consequences. I'm paying for your service, and this causes serious damages to me and my business. What solution do you have for this problem?Looking forward to your reply.

Dear Creative Clouders, Is it possible to sync files from other folders (without copying to Creative Cloud Files folder). I  tried to use symbolic links on Mac, but it does not seem to work.

Greetings,looks like in the last release for OS X  the "collaborate" on folders option has disappeared. I have to go on the website to do that instead of finder. Veeeeeeery boring.Are you guys working on a fix for this? The plugin doesn't seem to be working.Best regards

Hi there I have been using Creative Cloud since the beginning, but I noticed this week that it is no longer syncing my desktop files to the cloud.All my apps are up to do date, the icon is as it should be black and not greyed out.  When I click into the Creative Cloud, Sync is turned on in preferences, sync is activated in th files part, but when I click into the folder I see all my files, but no green ticks on the folders and no syncing I have been using it for a long time and its been working fine until now.  I only noticed this week when some stuff I put into the cloud, never synced with my desktop folder.I recently moved a lot of files and did a tidy up, but it was working fine after that and just stopped working. Can someone please let me know what I cant try to get this working again.Thanks in advance for your helpBilly

After upgrading to Creative Cloud 2015 your files stored on creative cloud no longer sync to your local computer. Has anyone else experienced this?

Ive tried reinstalling creative cloud but this hasn't fixed the problem. Any ideas ?

I'm getting dozens of popups a day telling me assets unable to sync all files. I deleted all the downloads, all the folders (as far as I know) and I'm still getting these popups. Not sure why I get these after deleting my folder on the HD and on CC. How do I make this go away. PLEASE - I do not want to fix this "feature" so please don't tell me how to fix it. I want it gone forever so I never get another prompt regarding assets. There isn't a single piece of art available that I can't find online at stock sites.

Name of files that consist of diacritics aren't able to upload into Creative Cloud. Why? Solution? Thx.

After updating creative cloud last week my files won't sync. The message says Unable to load Sync Location. When I select Reload Sync Location nothing happens, no message, nothing.

Since I have updated CC to the latest version a couple of days ago, I find myself in a weird situationthe corporate PC works smoothlybut on the one at home, it's impossible to synchronize the assets from the creative cloud app itselfa pop appears showing "Error server creative cloud - Sync. interrupted"impossible to uninstall the CC app from the control panel of Windows without uninstalling the related appsAny suggestion on how I could restore the synchronization with the files in the cloud?thanks a lot

  I have been synching files using Creative Cloud Connect for many months. During the past few weeks, I get the message "Some files failed to sync". When I click on "Learn more", it has 3 files there and all have the message "A virus was detected in filename . This file will not be uploaded". I scanned all three files with AVG and Malwarebytes (installed on my system) and both report that there is no virus in those files. I have tried to chat with support but I could not find any resolution with them. I believe that I never got to the right place. I was connected with 5 different people. At the end of the last discussion I spoke to Adobe Captivate support. It so happens that the files with that error are all Adobe Captivate files. But that support also concluded that they couldn't help. I could not find similar entries in the forums either. Did anyone else have this problem?    I appreciate any help.  Angela