Creative Cloud Services

I am constantly getting errors with Adobe. It is saying that I have used 76.22% of my storage when I only have ONE file that is 4.26 gigs…I have 20 gigs of space total, there is NOTHING in my archived folder and it is saying that I have used 15.24 gigs of my space (76.22%) I have called into Adobe, I have chatted the specialist and no one has been able to help me with my account. I also constantly get errors trying to upload files to adobe using my desktop manager……..I am paying for a service that has not be working properly for months and no one at Adobe can help me, I am very frustrated.

Can some one help me with this issue?For no reason, my storage when up to the roof two days ago. I tried transferring some files to my computer, reinstalling the Creative Cloud client in my Mac, and still the same.I have been using this service for more than 2 years, and this is the first time happen to me. I am pretty sure my folder contain less than 13 GB, at least 7 GB away from max my storage in the Cloud. The CC client said that I am using 17.2 GBHELP!!

HiI have 3 weblocs files in a folder, 1 syncs with no problem, the other 2 won't.ok :Adobe Edge Preview Resources - Adobe Labsnot ok :Beginner's guide to Adobe Edge Preview 3 | Adobe Developer ConneHTML5 tools, Animation tools - Adobe Edge Preview | Adobe LabsIt seems that it has to do with the pipe character |Problem is that i have a failure notification every time CC tries to sync, which is annoying.

I have an odd problemWhenever I am in the office, some files will not sync through the desktop app. However, when I leave and access any other network, they sync.Are there any specific ports or something that CC's file sync uses that I should be aware of?Thanks

I recently uploaded folders with several files from my desktop CC folder to sync for access from my laptop at another location. All the folders and associated files uploaded ok however all the folders on my desktop are now empty. I cannot seen to find these files anywhere on my desktop. Called support for assistance without any success.I would like to download all the folders and associated files back to my desktop but have been told by support that this is not possible. I can only download the files one at a time. Some of the folders have a few hundred files and this would take a ridiculous amount of time...Not sure why this has happened nor could support suggest why or offer an alternative solution.Can anyone offer a solution to download all the folders and associated files back to my desktop or suggest if they still may exist somewhere on my hardrive and recover them?Thanks for any help you may have.

The sync of files in my cloud is not working at all. I wanted to try this feature out for the first time and this is what I always get as a screen:It appears again and again. I do see an adobe cloud folder but it has (archived) written behind it.Please can someone tell me what is wrong?

can raw files be stored in the cloud?

I've downloaded assets from the creative cloud market which appear in my files on the website but not on the desktop - it says the assets should appear in the 'Market Downloads' folder but the folder does not appear.I thought that syncing might be the problem but I've synced numerous times and still it does not appear.Can someone please tell me what's going on? Do I need to reinstall CC?Hope you can helpUsing:iMac 2009OS Mavericks

I am new to Creative Cloud, but have been using Adobe software for many years.Now we are considering sharing an Indesign file with my project group using CC.The Indesign file contains links to external files (one Illustrator and multiple .txt files); and we export the approved version to an Hi-Res PDF.These .txt files are currently hosted on our internal server but have not been linked directly: we first copy them over to local desktop and update the links in Indesign before creating a new PDF.  Since these file can be update by different people we would like to keep them outside the Indesign and Illustrator files.Is it still possible with CC to link directly to the files on our server in Indesign and see if there have been updated?Or can they also be stored in the CC cloud? Or is there another method?Thanks in advance for any help or suggestionsRonald

We are a design firm and we just recently started using the CC to share files. Overall, we are very happy with the experience, but there seems to be one extremely tedious process:When we hire a new staff member, we need to share all the folders in the CC. When I select one folder I can collaborate and add the person, but when I select all folders, that option disappears. Is there an easy way to share all of the folders in in our CC? It seems like you should be able to send a batch collaborate just like you can batch move or archive files. Thank you for the help,Anthony

File Sync is "off" in my account settings and is grayed out.  How do I turn it "on"?

Hi, how come I upload files to CC folder and it still says "All files are up to date" with no signs for syncing... Isn't that should happen right away?

Not so much a question but an observation and strong recommendation on naming-- we've seen issues where there are trailing spaces or perhaps a leading asterisk (*) character in a folder name. If you are having issues syncing a folder, please check that the name would make sense if you created that directly on the Creative Cloud web UI -- for instance, you couldn't start a folder name with a '*' in the Creative Cloud web UI.Best regardsIan P

I have had a file disappear from creative cloud and then the name get reassigned to a different file.  How do I retrieve the missing file?

I have uploaded isles from InDesign CC 2014 onto my creative cloud folder. I can see the files are they but they are not viewable and just show a blank page with folded corner.I have tried this with multiple files and PSD's work fine although all INDD files are broken.Is there something I am missing?

Today and over the last few days I've been saving files from my office computer to my creative cloud so I can work on them at home, but when I get home the files are either not showing or are not the current save. Is there a way to force dump cache or something like that?

Greetings All,I mistakenly used a very(very!) large Local Folder as my CC sync folder. I want to change the Local Folder and initiate a re-sync...but I can't for the life of me figure out how (I at the steep beginning of my learning curve for these wonderful products!)Thanks in advance for any assistance you might lend.

Same as title. Mac Os x 10.9.3, CC 2014.In the CC panel, the sync files is always off, even if the preferences are activated for sync....

Hi there,I have installed the free trial of creative cloud and for some reason I can't seem to find the creative cloud folder on my mac. Where is the default location??And when I open the CC window from my top menu bar, and go to assets, I try to click Start Syncing but nothing happens. Sometimes it just loads but comes back to the start syncing button..What am I doing wrong??Thanks in advance

"Sync. of file is not possible!When I take the file into another folder it will be synced as usual. But, that cannot be the solution. There is no further information shown with the listed problems.How can we solve this?

Could someone please fix or let me know how I can fix the file sharing issue on my account, it still isn't working.I have just tried to upload a clients work in a 420Mb zip file…. it took 45 min, when it finally finished I got a message …...I'm re-uploading now via the free DropBox device.  I'd prefer to use Creative Cloud as I pay for it and it looks like a more pro system, shame it is so unreliable.Please help Adobe, I know you're awake because you just debited the subscription from my bank account... that bit of your computer system never seems to have an issue.Thank you,Carl

I've worked on my computer at home but when i got into my office, the files were not syncing.All the files from my home computer were closed but still not syncing. It usually sync that when i got into my office station, all the files were updated.The files that i'm working on are the same files which were syncing without any issues before.Anyone can help?

I can't sync my files-when I click sync and need to wait for a while but then nothing happened, not even error notification

Hi -- I have files on my cloud, but can't get sharing to work so that my boss can access them.  The only thing that works is if he signs in under my username and PW (seems counter-productive).  Even then, he can only SEE the files, and cannot do anything with them... I have added him as a user on my cloud... not sure what I am/we are doing wrong.

Du to my work flow with certain clients and the want to take full advantage of the Creative Cloud I have Decided to place my Google Drive inside my Creative Cloud Folder (Since the Creative Cloud gives 20GB vs Googles 15). Overall there seems to be no major issues except for a few files named a certain way and one or two that I have not figured out what the issue is. It seems like Creative Cloud is a bit more picky about how file names are done compared to Google or that Google is just better at hiding odd file names on itself and it does not work on CC.One example is a file that I used a colon in ":"   File Name : Secondary Name.Normally for best practices I try to use dashes "-" as these days they are recognized pretty much the same as underscores "_" but I find dashes are nicer to look at and my brain reads them better. But in this case for reading I wanted to use the colon which translated to a forward slash "/" back on My Macs local copy.I guess if I have any questions i