Get help and support for your membership services.
Recently active
I have had an email saying I can now use teh sync facility in adovbe Cloud Desktop app BUT I have tried it and it still says it is "comming soon". Have I got to alter a setting at my end?
So... I wake up my computer from sleep, and i get a warning that CC application was unable to sync 5 files (old ones) due to a server error... I found that strange since they were old files and i opened my local CC folder... And... It was empty... I went to the online CC account and there were only 5 files there (the ones that were mentioned on the error.The space used is still the same as if the files were there... But...What is happening?!
My desktop Creative Cloud can't upload any more file to my cloud. It stucks at 1,99Gb and stop itself as soon as it tries to upload new files or the same old ones that failed before.It says 1,99Gb on 20Gb since I have a subscription but I can not use the cloud since a couple of days.
Hi there,I've been using Font and File Sync for about a month - it's had a few hiccups but all seems to be working smoothly for now. And I do like the functionality of it all.One thing I'd like to possibly float... I really would like to see if possible a separation of font and file syncing.File syncing has been really chewing up my download allowance, therefore I upgraded my internet plan the other week. But even with the increased allowance any changes/additions to files and folders on my iMac gets immediately uploaded and (usually) downloaded to my MacBook (as it should I suppose) - and the allowance seems to go in no time.Also while this constant uploading/downloading goes on, it really does slow my normally quick internet connection down so that any additional emailing/uploading/downloading slows to a snails pace.Now I know I can manually switch off syncing and sync perhaps at the end of the day if I want, but that disables any online fonts synced and renders any files that now us
I puased file syncing when I lost some data a few weeks back (thank you to the Adobe Staff who assisted me with this issue and worked to rectify the problem and recover my data). However now, after updating my Creative Cloud application, I cannot resume file syncing. When I attempt to resume file sync, the application acts like it is syncing but then pauses again. I have also attempted to resume sync while the Creative Cloud application is running as Administrator on Windows 7.
I'd like to access the file and font sync via CC, and have downloaded the Creative Cloud Installer several times, however when I launch it, it opens Application Manager. How can I get the desktop app to launch? I'm a CC user, and a legacy CS3 user.
A few days ago I managed to sync a few fonts to my Creative Cloud desktop and I also used them in Illustrator. But now I don't know how to do this again?? Please help!
Is there an additional Typekit charge for fonts with Creative Cloud membership? I am not clear if these are trial fonts or if there will be a charge for using them permanently in Adobe Illustrator CS6. Thanks for any assistance.
Does the purchase of creative cloud provide a serial number, or will I have to download the programs every month. I have been using the trial versions and leaving them open so that I do not run out of the aloted number of program openings. Overall, the lack in ease of use for this creative cloud system has frustrated me countless more times than I have been satified. I will always need to use Adobe programs, but I hope in the future things can be smoother for customers. Thanks for any help,B
So I have been using Creative Cloud for storage for quite some while, but today I turned my computer on and I got the message (welcome.ai is deleted) from creative cloud. It was a small little welcome message for a shared folder I made for a magazine I am working for. The problem is that that message did not only mean the deletion of my file online but also offline, which means it doesn't exist anymore.Please Adobe, give an explanation for this weird occurence.
This morning I began to copy a few files into my local CC folder for automatic upload to the server. CC began the upload process, and then stopped saying that it was full.I have 4.5GB of files in my CC local folder.I have the default 20GB plan with CC.I have viewed the Archive folder and it is empty.Is there a fix I can do on my end to reset CC so the proper amount of available space is known by the app?
HiFiles and font sync turns off when I work with InDesign directly on the CC disctop files folder. It use to be ok to work directly in sync mode, but apparently not any more. I guess the problem is the backup file that InDesign creates, that consist of signs behaps not allowed (?). It use to work for me, but not any more..?Do anyone els have the same problem?Jørgen
Get started with file and font sync how do you access the 700 free fonts?
Hola, Creative Nube error de Carga?????
how do I get to my file folders in the cloud?
I looked at the font library, but there does noto seem to be any fonts available for desktop sync. They all seem to require an upgrade? ?JIm
Can I get font sync alone without file sync?
I have CC installed on my lap top. Am I able to install it on my desk top as well without incurring extra charges?
Hi,I already booked a Typekit-Account. And now got a Creative-Cloud-Membership. Can I only use the Typekit, booked by the cloud? Do I have to migrate?Both accounts are booked with the same ID (E-Mail).GreetzSven
Adobe cloud update has locked up on my computer, now what do I do? Adobe photoshop locked up a few days ago also, had to reboot, don't want to do that again.
Is there a Creative Cloud Server error?
I only work on an iMac and don't have iPad, SmartPhone etc. Am I missing something out without this File Sync in the Cloud? I make backups on a local hard disk. I never used this file sync and don't want to get into something I don't need.regards, heKu
Can I download Lightroom 5 with Adobe Cloud . I have Lightroom 4 at the moment or do I have to upgrade
I receieved an email stating: "We're happy to announce that you can now sync the files and folders you store in Creative Cloud directly to your desktop with the Creative Cloud desktop app. Also, your membership now includes access to over 700 fonts from Typekit, which can be quickly and easily synced to your computer."I followed the link only to then get: ""Coming soon: Syncing fonts to your desktop"What's up with this??
If I have the $9 photoshop subscription offered earlier, now that this has been expanded to include Lightroom can I start using lightroom?
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.