Creative Cloud Services

What is the difference between saving on my cc server or in my app file? Is there a tutorial I can watch on how cc storage?

I am trying to download adobe cloud but everytime I click the user account control "yes" it pops up again. When adobe cloud does pop up it says "not responding". I have tried unistalling and renstalling it multiple times but nothing seems to work. 

Hi everyone,I'm having an issue with my Adobe account. My ID is "behance.net/rokibux" which I created using my email. I recently purchased an Adobe subscription using the same email. However, when I tried to log in today, the "behance.net/rokibux" profile isn't showing up. Instead, a different profile, "behance.net/rokibhasan15," is appearing.I need to regain access to my "behance.net/rokibux" ID. Has anyone experienced this before or knows how to resolve it? Any help would be greatly appreciated!I really appreciate any help you can provide.

I am unable to download my document to my computer from the cloud. The document is accessible online, but I cannot save a local copy. Please provide a solution to download the document to my device.

I have a subscription to Creative Cloud Photography Plan in my iMac Computer.  I will buy a MacBook Air laptop. Will I be able to use my Creative Cloud Photography Plan Subscription in both, iMac computer and laptop, with no additional cost? How do I proceed  to do that?

Our organization recently contracted a company that provides cybersecurity services.  Several days ago I got a notcie from this service stating that they deemed Cryptodome potentially malicious and that the service proceeded to remove the folder "C:\Users\myUserName\AppData\Local\Temp\_MEI9049282\Cryptodome" from my workstation. It's really puzzling since I do not do any python programming nor use any python-based application (that I am aware of).  I did a bit of googling and came across a recent reddit post (Reddit post link) claiming that the temp folder was installed by Adobe Creative Cloud.  As it happened I DID run a repair on Creative Cloud on the day the security alarm was raised.Can anyone confirm whether Creative Cloud really creates the Cryptodome folder?  And if it did will it remove past temporary folders and files upon the next repair or update?  Thanks.

Hi Adobe, I am constantly receiving error code 202 when trying to update Creative Cloud on my Windows 10 PC. I've spoken to support about this before and what fixed the problem, temporarily unfortunately is deleting Adobe Certificates inside CertMgr on Windows. Please find the picture attached and tell me, which one(s) need to be deleted? Is there any way for this issue to solved permanently? Thanks!

Photoshop (Any version available on Clud App) isn´t working at allIt stays frozen until prompt NOT RESPONDINGTried unistalling, removing, uninstalling again....Nothing.Please comunity helpI´m Using Mac SIliconM2 We paid for what we can´t use

Hi Adobe Community,I'm encountering a frustrating issue with Photoshop. Whenever I try to open the software, my PC freezes completely. This is only happening with Photoshop; other Adobe applications like Premiere Pro, After Effects, and Blender work fine. Also photoshop is not opening...I've already tried the following troubleshooting steps:Reinstallation: I've uninstalled and reinstalled Photoshop multiple times.Plugin Removal: I've disabled and removed all third-party plugins.Despite these efforts, the freezing issue persists. I'm using i7 12Gen Processcor with RTX 3070 Ti and 16 Gb RAM.Does anyone have any suggestions or solutions for this problem? I'd appreciate any help you can provide.

Is it already backed up somewhere? My concern is the only one basket problem of having it on the server but they are useful for image assets to use in my projects. Image below in case unclear what I'm referring to.thanks  

Hello everyone, I am asking for help because I do not know who to turn to anymore. I have had problems with Adobe CC for about a year. My programs stop working and the "Repair or Disable" window is displayed. I have reported this problem several times to Adobe Support. Support was coming from me (each time a different person, sometimes several people during one session), I had to explain everything from scratch each time. Remote repair has always been different. Even though I was able to fix the program, the problem repeated itself after a few days. When the problem persisted, I decided to format the disk and reinstall Adobe CC, the programs worked for several days. When the last time a problem occurred and the "Repair or disable" window popped up, after pressing repair, only a few PS / AI / XD programs were restored, so for a few weeks I have been working only on these programs. I need others like AE or ID, BR. I don't want to connect with support anymore because they can't

I deleted the Creative Cloud Files Folder from my finder and go no longer locate it, I'm looking for help on where I could possibly find it and get it back.

Hello I created many subgroups of images in CC library but I accidentally moved everything.How to undo moving images?

Cannot find the beta apps in CC desktop app   How am i suppose to install a beta app?

Most (not all) of my used textstyles doesn't appear in global styles. Thus, I cannot change them globally.  How can I manage that? Thanks, Otto

Hey! I'm trying to download Premiere Pro and CC on my computer but every time my CC finishes downloading my premiere pro it always crashes and gives me an error message. So I send report and it tells me that my Premiere Pro isn't updated despite it being Up To Date. So I decided to use the Creative Cloud Cleaner Tool. I made sure to back up some files and log it before completely cleaning it entirely. Unfortunately, this solution has failed me many times since I kept trying to use the CC Cleaner tool and the error still pops up. So I'm trying to figure out what the issue here is.

The first screen shot is what I see on page Adobe AccountHowever when I click Access your apps and services whole page looks like the following. That I have expired subscriptions etc.I also can't access my apps on desktop and Creative Cloud desktop app doesn't recognize my subscription. 

Hola! tengo instalada la aplicacion para escritorio de creative cloud, pero hace un par de dias me dejo de funcionar, no me abre la pagina y no se como solucionarlo ya que tampoco me deja desinstalarla. las aplicaciones me andan bien y todavia me sigue apareciendo en la barra de tareas de macbook pero no me abre para poder instalar una app. si me podrian ayudar seria genial! muchas gracias!

“We have created and developed with advanced scripting calculations Electronic Fillable Forms using Adobe Live Cycle in the Adobe Professional Version. Can I Sell/Licenses the created forms that were developed in Adobe Live Cycle (Adobe Professional Version) to other tax practitioners and individuals without a problem with the Adobe Terms of Service Agreement? Are there any known restrictions in doing this and/or on the numbers of forms sold and/or Licensed to end users (Buyers)? The Electronic Fillable forms are initially created/developed to require the end user to  “rights enable” the forms before you can use them. Can I send the forms to the end users “already rights enabled” and not have an issue or restrictions with Adobe? If you can send “pre-rights enabled forms”, the end user(s) (Purchasers/Licensees of the forms.) could use Adobe Reader and not have to rights enable the forms before they could use them. Or, would I b

Hi, Over the years, I've accumulated two accounts, both accounts have an annual plan.Is there a way to chage both plans to one account so I can delete the other account. Thank you in advance for your help. 

In the navigation panel, the home page is referred to as WORK.  I want it to say HOME.  How can I edit that?  Thanks!

Why is this "Creative Cloud Files Personal Account" folder showing up on the windows explorer and how do I remove it? It just appeared on its own. I don't use the creative cloud stuff. 

Hello all,I am getting the following error (see screenshot) that my firewall settings are blocking Creative Cloud services.The IT specialist at the company has checked everything. Port 80 / Port 443 are enabled and the firewall is not blocking anything.A new installation of Creative Cloud and Adobe XD did not work.Switching off the firewall did not help either.Has anyone had the same problem and a solution?

Hi Adobe Community, I wondered if you could kindly assist with a question?For those users at our company with Creative Cloud installed, they've been receiving a prompt from our security tool that it blocked CCXProcess.exe from creating a scheduled task in Windows Task Scheduler. Reading up on CCXProcess.exe online, it appears this process is used to update tutorials, templates etc. Is that correct? Even if you disable CCXProcess.exe from Startup (MSCONFIG), launching Creative Cloud will also start CCXProcess.exe. Can CCXProcess.exe be completely disabled? Or is it needed? Also, does anyone know what this scheduled task does (that's it's trying to create)? Many Thanks, PMII.

Hi, I recently tried to open Lightroom and then Photoshop on my Creative Cloud apps to be told the operating system I'm on no longer supports them?  I'm paying nearly £10 a month for this facility, and was using until recently.  Can anyone offer any advice.  I've uninstalled and installed now a couple of times.  It seems weird they've just stopped working.  I'm using macOS Catalina 10.15.7. Thank you