Creative Cloud Services

Hello! I have created in Adobe Analytics a segment for URLs (I only need some to contain some specific words) and I extract my data using Report Builder. I've noticed that my counts for Page Views, Visits, Engaged Visits, Entries, Exits, Total Seconds Spent are changing for historical data (ex: may 2023). Yesterday I had a smaller count than today when I have checked again in Adobe Analytics Workspace. Same scenario last week. Counts are different than this week (for historical data, so 2022 and months before december 2023)Is there any issues with Adobe Analytics or anybody knows why the counts are changing?

Hallo zusammen.Mein Abo wurde seitens Adobe wohl einfach beendet nachdem es beim Lastschrifteinzug Probleme gab.Merkwürdigerweise hatte sich bei meiner Bankverbindung zwischenzeitlich nichts geändert, nur meine Kreditkarte wurde zwischenzeitlich getauscht.Das Abo lief aber über ein reguläres Konto und nicht über die Kreditkarte.Es wurde trotzdem erstmal nichts abgebucht.Nachdem ich die Kreditkarte erneuert hatte und diese zur Zahlung eingestellt hatte wurde der monatliche Betrag auch abgebucht. Trotzdem wurde mir jetzt der Account auf einen eingeschränkten Modus umgestellt.Was kann da los sein?Vielleicht liest der Support ja hier mit und hat eine Lösung parat.Telefonisch und auch per Chat konnte mir bisher niemand weiterhelfen.

I have a Enterprise account, I'm trying to share a  library in my CC with a person outside my company with a personal account. I sent the invitation but the person doesn't receive any email or notification. How can I solve this?

 I had an active subscription with adobe creative cloud for 5 years through my university. However the subscription got ended possibly due to submission of my PhD. I got no notification of the cancellation and thus only realised a few days back that I don’t have access to creative cloud. I had data on the cloud that I hadn’t backed up and now I can’t seem to access that. When I access the files page on my account, it says no files but I can see that it is using 4.1 GB of space. Most of it was files on cloud through use of Fresco on a Tablet. Is there any way I could get a back up of my files?I have contacted adobe support and was suggested to post here to see if community experts can help. So far I have seen files and libraries tab on my account but no files seem to exist there. Only at the bottom left it says that I am using 4.1 GB. Will be huge help if somebody has encountered something similar, particularly if they had an account through university or work place. 

Two or three times I week, I start my morning with a pop-up saying Creative Cloud needs to be repaired. I say yes then a long download starts. Is there someway to find out what the error is and/or what is in system configuration causing this frequent repair need?I'm using Windows 10, have the latest PS and LRC installed.Thanks 

Hi,I had previously added a custom domain to a Portfolio site that was on my then-employers account. I no longer work for the company and am now trying to use the same domain name on a new Portfolio in a new Adobe CC account.When I try and connect the domain I get the following message: This domain is already connected to an Adobe Portfolio site There is no option to disconnect the domain on this page or anywhere else. I have made sure that the DNS settings are pointing to Adobe, but it still seems to be recognising the domain from before and sending it to the 'site not found' page. Please help as I desperately need to apply for jobs using the domain and my new Portfolio. 

Hi, probably the wrong place to post but I need help with the Adobe Portfolio site.I have rollover turned off. I don't know why this keeps happening every time I hover my mouse over my logo. The font/size changes and I'm not sure why.I'm assuming there is some sort of glitch, rollover really is on, somewhere but I don't know where, or this is just how adobe portfolio works?Can someone help me... what am I missing?

Hi guys, sorry for the extraordinary title, but I really need help as I use Adobe for everything I do at work.I pay an Adobe plan which gets me all the apps - the student one. Last days I have been facing an issue with After Effects and Photoshop, and I think it might be a problem with Adobe Creative Cloud which I can't solve. In resume, my After Effects do not render - it just doesn't. It takes hours to render a video that before it would take like 2 or 3 minutes, and mostly it just freezes on the last frame. It was only one time I could render, the others it would never render and stopped at the last frame. With Photoshop, I can't open anything. It gives me that error which says "Photoshop can't open this file because of a program error". I tried to uninstall, restart, restart my PC, I tried absolutely everything I could do to reset the preferences, and it still doesn't work. All of this happened on sudden, at one day I was working normally, shut down my laptop for the

Hi, I'm using CC on my MacBook and disk space is slowly running out. Is there any possibility to delete the files from on my macbook without deleting them out of the cloud? I haven't found anything about that yet.Thanks & greetings from germany,Alex

Bonjour, J'ai réalisé l'année dernière un portfolio en ligne sur Adobe Portfolio. Ce portfolio a été réalisé à l'aide de mon adresse mail Adobe de mon ancienne entreprise. J'ai encore accès au compte, mais forcément je n'ai plus le pack de la suite Adobe. Seulement, aujourd'hui j'ai une nouvelle adresse Adobe et j'aimerais retrouver mon portfolio en migrant les données d'un compte à l'autre. Malheureusement je n'arrive plus à accéder à mon portfolio malgré que j'ai encore accès à l'adresse de mon ancienne entreprise. Le lien de mon portfolio m'indique : https://portfolio.adobe.com/missing.Est ce que quelqu'un sait s'il y a encore quelque chose à faire svp ou si mon portfolio a disparu à jamais ?Merci !

I have tried installing and re-installing.Restarting PC.Turnning ON and OFF antivirus.Relaunching.With or without internet. Al most everything.My pc.Processor Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz 2.50 GHzInstalled RAM 8.00 GB (7.86 GB usable)System type 64-bit operating system, x64-based processor SYSTEMEdition Windows 11 ProVersion 21H2Installed on ‎09/‎10/‎2023OS build 22000.2538Experience Windows Feature Experience Pack 1000.22001.1000.0

Hello, I am looking at creating an adobe fortfolio website and would like to include video files as part of the website design. Is this possible to do and where can I find information to assist with the process please? Thanks.

its german. my creative cloud doesnt sync with my pc folder i got this error message. i only have CC & PS installed on my pc.

According to Adobe, I can activate the applications on two computers. But it somehow does not reflect the reality, because I only can activate the whole Adobe Creative Cloud on two computers. I have a Mac, Macbook and Windows machine. I would need to have Photoshop, Lightroom and Lightroom classic on the Mac, Lightroom on the Macbook and Lightroom Classic on Windows for printing (I can not print from Mac because of missing color management in recent Canon AirPrint workflow). But unfortunately it can not be done. Is there any viable solution? Of course I can constantly sign-out and sign-in, but it is not really comfortable.

Is there a way to link 2 seperate accounts, to more easily switch between the 2?Currently I have one CC account for my business, plus a secomd one for a canine rescue I run. Each account uses different apps.Currently, I have to sign out, reboot my system to acknowledge I've signed out, and then sign back in to the other account. It's clumsy, cumbersome and really a pain.Is there a way to link the accounts, so adobe lets me effortlessly move between either, like Instagram allows?

Hello, my libraries are not synchronized anymore, who can help me? Wieso funktioniert die Bibliothekssynchronisation nicht? Wer kann mir helfen?

So I've been trying to make some projects in InDesign and I have some photos on my phone with I want to transfer to my computer. When I try to upload anything to my CreativeCloud files it only says "1 file(s) could not be uploaded. Filetype not supported.", we are talking about a jpeg. I can't upload anything besides Adobe's file formats like psd. I've tried uploading on PC, MAC and WEB and none of them works. I've used up 392.1 MB out of 120 GB.Can somebody please help me?

I'm experiencing an issue where whenever I, or anyone I share my Library with, licenses an image from the Adobe Stock site, six of that same image is added to the library.  I believe each thumbnail does represent a seperate instance of the image because if I add the first instance to a PSD file then delete the first instance from the Library, the layer in my PSD will show that the link is broken.  I also want to note that I do share the library with 5 other people, which means six people have access to the library. 

library sync error macos sonoma 14.1.2 (23B92) 

In the latest Creative Cloud app (v5.4.5.550 as of time of posting), is there a way to dismiss all the notifications besides clicking the little "meatball" menu and selecting "dismiss this notification" for each one individually? With lots of folks commenting on my published/shared designs, it would be great to be able to clear the comments between projects. I've tried turning all notifications off and then on again in the CC app preferences, but no dice.

Hi,as there is nobody at home at Adobe who could answer a personal question (help by real people brings up an AI chat bot!!!!!), I'm checking with the community if someone has experienced a similar issue in the last days.When I login to my account I get this welcome message. This would be nice, if I would be in any way related to "Language Line Translation Solutions", but I am not.Does anyone have an idea what this means? Is my account assigned to the wrong company? Where can I get this error fixed? (you know, nobody at home at Adobe).Thanks,Johannes 

This month I gave 2 training sessions on the usage of CC Libraries (one dedicated to Illustrator news, one to CC News)I had a few trainees that I would share a CC lib with, they all get edit rights to populate the lib, they are all in front of me and their CC lib panel is open.Once I showed them how to look for an Adobe Stock image directly from their app (whether Ai, Id or Ps), the downloaded picture would duplicate and appear in multiple instances (one for each attendee).   It, of course, gets scary on a larger attendees group, but I don't think I have a screen grab of that.   And it is complicate for me, as a freelancer, to replicate this situation out of the training sessions. Once done, I still can delete the incriminated images, although, different issue, they don't dsplay any thumbnail in the "recently deleted" part of CC assets.   I will also log it as a bug in the stock forum.     

Hola a todas, Estoy creando mi portfollio personal con Adobe Portfolio, y me gustaría hacerlo multilingüe.He estado buscando maneras de hacerlo, pero nada me convence.Me gustaría saber si alguien ha encontrado una buena manera para hacerlo. La mejor opción que se me ocurre es duplicar el site y traducirlo entero. Se puede duplicar un site?Gracias!

ACC 6.0.0.571 , since two days it keeps showing library sync error.... I did install PS 25.2 update but because of many bugs , I uninstall it and walk back to V25.1

I wanted to use Adobe Portfolio during client meetings to show an extended version of my portfolio. My website is tightly edited and clients can access it at any time on their own, but during meetings I give them my iPad and they can go more in-depth on various projects. I think Adobe Portfolio could be a good option, but I'd like to use it off-line, unconnected to a browser, as I want clients to see the images full-screen, without the tab and menu bar seen in browsers. Apple used to allow the tab bar to be hidden, but for some reason removed that function! It doesn't look like that possible in Chrome or Firefox either. Is there a way to view the Adobe Portfolio without a browser, say in another Adobe app, via the cloud but without using a browser with menu and tab bars?Thanks!