Download & Install

I am trying to delete my account but despite all my efforts, I couldn't find Delete My Account section in my profile. Please delete my account. 

'I paid a dear price for the Adobe Creative Suite CS6 CD, and after downloading a free trial for Premium, nothing works........I tried deleting premium and now I have nothing. I will NEVER agree to CC, it's a marketing tool to lock us into ongoing costsAnyone else as diappointed in Adobe as I am?

I purchased Adobe Photo Elements 13 a few years back.  A family member deleted it from the computer. I would like to install it back on a different computer.  I have the product key number.  How do I get it installed so that I can start using it again? 

Hello,   I keep trying to download Bridge but when it comes to CC opening, it takes awhile to load. Then I'm hit with the message that cloud is taking longer than normal to respond. I have tried EVERYTHING. Literally. I have uninstalled all my previous apps, and tried uninstalling CC MULTIPLE times, but it even gives me an error when uninstalling. I have updated my computer too. I have tried the following articles multiple times:https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html?product=Creative%20Cloud%20Desktop&product-version=5.9.0.373&mv=product&mv2=accc https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-stops-responding.html https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html   Following those made the problem even worse because now I can't even redownload the apps that were previously working, like LR and PS which I

I opened two trial periods by mistake, one yearly one through Google and one from the PC. When the trial period ended I got charged automatically from both. The moment I got charged I asked for refunds both from Google in the case of the yearly subscription and from adobe in the case of the monthly one. Adobe agreed for a refund while google hadn't, stating "this purchase doesn't meet with out policy". What does that even mean, and can I get it refunded any other way?

In this day and age, on Windows, it is common to have a smaller SSD drive as primary (C:) and then use a traditional mechanical HDD drive as D:. Windows 10 even provides this wonderful option of "moving" an installation from one drive to another with a single click. Very nice, though not all apps support this of course.So, Adobe Creative Cloud does it a different way. We have to launch ACC, go to Preferences and change "Install Location". (oh and you have to uninstall an app first, there is no "moving" the app.).OK fine, what am I leading up to? I'll get to the point: If one had changed the Install Location from "Default" to something else like D:/Apps/Adobe, HOW do we then put it BACK to default? Right now you have NOT built in a method to reset that installation path to your default. I want to set mine back, but WHERE is "default"? Should I guess? I don't want to do that.Please fix this.

I have a problem installing Creative Cloud knowing that my Macbook pro M2 version Venture 13.2.1 completely deleted Creative Cloud like this http://www.adobe.com/support/contact/cscleanertool.html  Please help me 

Hi everyone. The installation program did not close and has been stuck all day (as shown in the picture). Please help me. 

I can install Lightroom on my mobile, but not on my desktop.In the creative cloud desktop app it's not with the available apps.I'm trying for 2 days all possible scenario's but no luck...

I'm having a problem with the Photoshop update. Current version 23.3.2 to version 23.4.Camera Raw updated without a problem.Exit Code: 125 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '125' occurred while download FATAL: Error occurred in download of package (Name: AdobePhotoshop23-Core_x64 Version: 23.4.0.529). Error code: '125'  

Hi,I reinstalled Adobe-CS6 Design & Web premium on our windows server 2016 but couldn't activate using the product key. It says "Please connect to the internet and retry"I contacted Adobe support but they informed the support ends for the Adobe CS6 products.I have attached the screenshot please someone help to solve the issue

I have contacted customer service four days ago to cancel my subscription of creative cloud. But I still haven’t received any cancellation confirmation. Turns out I received an subscription renewal reminder today. Did my subscription cancelled or not?

I already have a subscription but it's saying subscribe  

After using my email to request an email that would allow me to verify my status as a student so I could use Adobe Substance 3D, I've yet to receive any email and it's been several hours. i can't even input my email again to see if it resends the email as it says the email is now being used. I see no solution to this, I've checked junk and my email, I've added adobe to my contacts , etc.im not sure what to do 

I tried to change my subscription to this special offer, but Adobe doesn't offer this in there overview.Do I miss something?

Hi guys, need some advise on how to get my photoshop to work. I pay £9.98 every month for years now and when i have just go to use it for a project, its asking me to do a 7-day free trial or pay for a plan. i have signed in to Adobe and it says i have no plan. But how am i still paying every month? I'm so confused, can anyone help Kind Regards,Beckie

Hola, no logro que se inicie el programa adobe Acrobat a pesar de haber seguido todas las indicaciones.  Tampoco logro contactar con soporte de ninguna de las maneras ni en un chat y mucho menos encontrar iun telefono de España o donde sea y que me puedan ayudar.  Parace que he comprado un programa cuyo soporte es dificil de conseguir.  Me pueden ayudar?Gracias 

Hola! Me gustaría saber si es posible tener activo cualquier programa de adobe en tres dispositivos a la vez. Hay algún tipo de cuenta que me permita tenerlo activo en 3 dispositivos? Gracias. Carlos.

Hey there,I have a free account but want to delete it as I get a lot of spam and don't want this. How can I do this?Regards,Max

Only one older version 22.2 option is available , which is not working on my desktop, please help me with multiple versions options  

Hi,We have Adobe CS6 Design and Premium installed on our windows server, when we open any of the applications a window pop-up that 'the serial number is already in use by maximum of 2 computers'I have attached the screenshot please help me to solve this issue.  

Hello,  I have an Adobe ID for work and I have an Adobe ID for private use.  I have Acrobat DC Pro installed to use for work, and LR and PS for private. However, I can not use these apps with separate IDs. I either need to login with my work or with my private Adobe ID. Which doesn't work for me. Because I constantly need to log out and log in when switching between Acrobat and LR/PS.  Is there a way to work on my PC using two different Adobe IDs?  If not, please consider implementing this, because it is a  freaking annoying limitation. 

Do anyone know how i can create adobe account 

Hello, it's 2 days that I am trying to find solutions to this problem and I hope someone can help me. The Error code is 146. The error log for the problem with installing Premiere Pro is the following:Exit Code: 146 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 2 error(s), 1 warnings(s) FATAL: Error (Code = 146) executing in command 'MoveFileCommand' for package: 'com.adobe.ccx.start-6.4.0', version:4.13.0.34 FATAL: Error occurred in install of package (Name: com.adobe.ccx.start-6.4.0 Version: 4.13.0.34). Error code: '146' ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0 ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0 WARN: Unable to move file at "C:\adobeTemp\ETR1E42.tmp\12\panels\com.adobe.ccx.start-6.4.0\Contents\images\dynamic-homescreen\S_Illu_PsHelpXArticleCover_5.jpg" to "C:\Program Files\Common Files\Adobe\UXP\extensions\com.adobe.ccx.start-6.4.0\images\dynamic-homescreen\S

Hi, I have access to Adobe subscriptions on my school computer, which provides it as part of the tuition. After looking through a bit, I found that I could put it on a 2nd computer, but it does not show that I have a subscription at all, even though this is the same account that I use on my school account. Is there any way I can fix this?