Download & Install

macbook Pro 11.6.2 LRC code 205 will not allow LRC to lauch as it has for the last several years. I uninstalled and reinstalled and nothing changes. 

As the title says,tried to install Photoshop via CC Desktop.Installer stalls at 10%-14%.Tried every advice on the super helpful ressource page.Nothing works.Cannot switch from wirelss to cable either.May I mention that this sort of bug exclusively happens with Adobe products?Exclusively, I have a shitload of Apps on my PC never had ANY problems pointing to Wireless or Server.

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Hello, some time ago I did a trial period for Premier Pro and following it I decided to sdire my subscription as my usage was very basic and I did not need it.I decided to deactivate the subscription the moment the first payment was made, following the cancellation it was reported that I would get a refund but this did not happen and I have not received any emails about it.Now the payments continue and I can no longer cancel unless I pay the full annual amount. How can I do this?Thank you all

Hi, Anyone has any tips or tricks to update apps in High Sierra. - I can install 2019 versions of the software. Indesign 14, Illustrator 23, Photoshop 20.   But I can't update their versions, to Indesign 14.2, illustrator 23.0.4, Photoshop 20.0.6.  The problem appears to be my version of creative cloud app, that claims that has an update avaiable for my versions. But not allow me to download the files. I also remove everything and install an older verion of creative app ACCCx4_9_0_504, more compatible with older mac os, unfortunately it auto-update for the current version 5.9.0.373.

I can't find a free trial download for just Lightroom 5. I dont want creative cloud package.

Adobe Acrobat 2022.002  on mac os 10.15 it won't start ! i delete all preferences , and start again ... nothing !I delete the app and download again...... nothing ! Please Help !  

I'm tapping out after a few decades of using Adobe Acrobat.  Never use any of the other features, $240 a year just to create a few PDFs every month is insane.  

Bonjour, j'avais une licence adobe creative durant mes études.  Elle était liée à une adresse courriel fournie par mon établissement scolaire.  Je n'y ai désormais plus accès (ni à la licence ni à l'adresse courriel).  Quand je tente de me connecter dans Adobe Creative Cloud, je reçois toujours le même message : Vous avez été déconnecté.  Ma seule option est de recliquer sur ''Connecter'' ce qui me ramène constamment au même message d'erreur.  Sur le site web je peux accèder à mon compte (nouvellement crée, avec une adresse personnelle) mais je n'y arrive pas dans l'application.  J'ai tenté déjà de désinstaller et réinstaller l'application mais sans succès.

I am using VMWARE for the virtual machine and need to install Acrobat DC.  I logged on, downloaded it but keeps on saying that it is a network version and not the desktop version.  I made sure that I downloaded the desktop verion.  How do I resolve this issue?  

Olá, Tenho a assinatura da Adobe, porém continuo recebendo a mensagem de software não genuíno.O que posso fazer? Já desinstalei e instalei o programa novamente. Desde já agradeço

When I attempt to open the Creative Cloud app, it seems to launch but never opens. I can see it running in Task Manager but it doesn't pop up on the toolbar or in the "hidden icons" menu.  I've tried the following solutions:Closed the app through Task Manager.Re-opened as administrator.Restarted my computer.Uninstalled, then reinstalled Creative CloudUpdated WindowsDownloaded the latest Visual C++ RedistributableTried opening "Creative Cloud Helper" to repair it in the Program Files (it also won't open) The Adobe apps (Photoshop, Premiere Pro, After Effects, etc...) all open normally. However, I can't update or uninstall anything without access to the Creative Cloud app. Let me know if there are any steps I'm missing. Thanks in advance!

Hello, I've changed the install location from the CC cloud desktop App, but when I try to install Photoshop it says that I do not have enough space. It seems that Adobe isstill trying to download the installer in the default location instead of using the install location... is there anything I can do to avoid this issue? 

Wo finde ich z.B. im Konto, auf welchen Geräten Programme bereits installiert sind ?

Lightroom Cannot Connect to Server Despite reinstall and troubleshooting. I've tried all the options on the other help threads, sadly to no avail. I then uninstalled, cleaned and restarted computer, did a fresh install and I am still getting the same error message. I click okay and it just closes. The weird thing is this isn't happening with any of the other apps I have installed on Creative Cloud, it's just Lightroom?! Desperately need it for a deadline of 9am tomorrow. Using latest MacOS, with latest Lightroom version installed through Creative Cloud.

So one week ago now, I got that 7-day free trial for the entire creative cloud (100 or so gb and everything) and after a few days I had decided to cancel it. However, now it says that my trial expired even though I had cancelled it with 4-days left on the trial. Maybe it's because I still had one of the apps installed ? Any info on this would be greatly appreciated.  

I have a license for Adobe Creative suite cs5.5 (web Premium) for windows. I wish to trasnfer this licence to mac. I am not yet ready to upgrade to creative cloud. How do I transfer my license?

I was just wondering if there is any update on whether or not Adobe Creative Suite will eventually be offered on Chromebooks such as the Google Pixelbook. And I don't mean the apps that are already available like Sketch and Draw. I want the whole deal. Also, I have the CD version of CS6 - is there any possible way to put this onto a Pixelbook?

I bought a Nvidia graphic card, and got an activation code for Creative Cloud for 1 month, but when I try to redeem it, the site says "APO codes not available for this product"

I purchased through Amazon Acrobat Pro 2020 Student (non subscription). Validated through identit-e. Shown "Product Support" botton with serial number. Downloaded succesfully. However, since did not buy directly from Adobe, now my Adobe Account does not have record of it. When I tried tro register, it said it was already registered as that must have been the first next step prompted by identit-e. What do I do if I need to re-install at some point? Thanks

I have a perpetual license for this software on my old laptop but can't transfer it to my new laptop and don't want to rent an annual license from Adobe. Can anybody help me with a link to the downloadable version.  I have the serial number key.  Thanks. 

this laptop is older and not compatible with any of the adobe apps im paying for. i used it on my dell with no issues. but with a mac i have to buy a whole brand new 2022 mac just to use it. kinda sucks. i cant find any help online.

I cannot follow the 'contact us' option, as it loops around to chat/calls and I cannot deal with liaising with anymore 'customer service' employees. 18 years in IT and I have never, ever, dealt with such utterly abominable customer service.Whether it be chat or on the phone, they are unclear, slow and extremely rude – I’ve had one employee even laugh at me, as they didn’t understanding what I was asking for. The below information was AFTER multiple calls about payment – TO THEM.Extremely unhelpful. I have an InDesign license for my business and I wanted to purchase three Adobe Pro and an additional InDesign – whilst I appreciate other businesses spend more money with them, you would think I was after money from them!I spoke at length (for what felt like the tenth time) on chat about costing.The member of staff ‘Andrew’ was completely incompetent and would not answer questions directly.He said he ‘couldn’t explain it anymore’ over chat (he didn’t explain anything and certainly didn’t an

I have an old imac and it still has High Sierra.  I got on my computer today to edit some photos and PS and LR won't open anymore.  It takes me to an Adobe login window, and when I sign in, it says I have a 7 day trial.  I have been paying for this service for years and everything in my account looks good, except that when I go to see what programs are included in my subscription, it says that the PS install isn't compatible with my device.  It sounds like maybe it doesn't like that I still have Sierra?  Do I need to upgrade to Monteray?  What should I try without messing with my computer too much?  

It is most likley not a billing issue because the other sofware in the plan (such as Media Encoder) are accessable. Only Premiere pro is not available.