Download & Install

Trying to install the CS6 Design & Web package on my new laptop. I enter the serial code but get the error message in the title. Since the Adobe chat representative would not answer my questions or help me, I arrive to where he deferred me here: please help me. 

Today the Creative Cloud started asking for an update.  When I run the update it gets to 2% and stops with the attached error message.  I've rebooted and tried again several times with the same results.  Windows 10. 

I have a question? I can not download the lighthouse program I just purchased w my ccard because it wont install on windows 7 my desktop? What should I do? If it wont work thats fine but can I purchase windows 7 photoshop and download it instead?   1 - the program is Lightroom, not lighthouse 2 - do not add a question to an UNRELATED discussion   Moved to a new message in the correct forum... Moderator        

My old laptop only runs lightroom 9.4 and it stopped working so I deleted it and thought I could reinstall but all I get is a message saying that the new app is not compatible with no option to download an older version.  How do I get the old version on my laptop.

The Creative cloud app (v5.6.5.58) ends up 'Wainting..' when I Update, Remove or Install any of the apps. Does anyone know what to do?I am on macOS 12.1 with Apple silicon. Thx!

I have a fully paid and registered CS6 suite. Following some drive errors I was getting the warning above. As of today I cannot open any PDF file, I get the nasty error window. Please help, I am writing program notes for a non-profit orchestra.

Hello! Installation of Photoshop stuck at 12% macOS. And I did repeat the procedure many times. Restart of Creative Cloud or Macbook didn't help. Though I have installed InDesign yesterday with no problem. 

Chci si nainstalovat Lightroom a vyskočí na mne toto okno, kterého se nelze zbavit a nelze se ani přihlásit. Poradí mi někdo prosím co s tím?  

I followed all the steps on the page: Resolve connection errors with Adobe Creative Cloud and Creative Suite applications And still can not update Creative Cloud.According to my network administrator is stopping at: lm.licenses.adobe.com:443Can anybody help me?

Hi,I am trying to install Photoshop Elements 2018 on Windows 11 and constantly run into the same problem. When installation program asks me to sign with username and password, I do that and get following message:"Try again laterFor security reasons your access was temporarily disabled.For more details contact Adobe Customer Support." I cannot close that window and have to end the task through task manager. Does anyone have an idea what I could do to install the software?Installation is downloaded from Adobe web pages. Brg,Bojan

I had an issue with Adobe Creative Clou before, where it would stay stuck in the loding screen, until the pop up that said that ACC was taking longer than expected to open. After searching for solutions online (with none of them working), I went with the option that told me to install the Cleaner Tool and clean everything Adobe related off the PC. Did that, installed Setup from the site again, and continued with the installation process, but it stops at like 20%, and then gives me the error code 50. Something to note that I had done before, that I think maybe had something to do with this whole thing, is that Adobe CC was uninstalled by me before Photohop and Illustrator.  Could anyone help me? I have a friend who had the same issue and told me he had formatted his PC and it solved it, but I don't want to format my PC because I share it with someone else, and doing a backup would take way too much space and time.

Cliquei para uma versão de avaliação gratuita e descontaram o pacote do meu cartão no momento da instalação. Gostaria de saber o que fazer para reverter isso 

My computer died. I am trying to reinstall Photoshop CS6 which I purchased and have the serial number. It does not show up on my list of items purchased. Where do I go to get it back????

I recently got a new iMac Pro. After installing Adobe CC, the Color Sync Utility started to automatically show up. When I ran verify I got the following errors below.I ran Repair (I had to change permissions to do this). Repair indicated it fixed them all, however re-running Verify indicated only one actually got fixed. I then checked my 2016 MBP. Lo and behold, same 24 bad profiles. Is this just an Adobe thing? An Apple thing?I assume at this point it doesn't really affect anything for me since I've had the MPB since 2016 and didn't even know about the problem until now.I've seen some postings related to fixing this, but nothing really indicated why these are bad, if it's okay, etc.Checking 77 profiles.../Library/Application Support/Adobe/Color/Profiles/BlackWhite.icc   Header message digest (MD5) is not correct. /Library/Application Support/Adobe/Color/Profiles/DCDM_X'Y'Z'.icc   Header message digest (MD5) is not correct. /Library/Application Support/Adobe/Color/P

Hi, I have an imac runing on macOS High Sierra Version 10.13.6 and my Indesign 2020 app has stopped working. When I tried to re install I get a message saying I need macOS 10.15 or later to run the latest version, but I'm fairly certain from my experience of installing High Sierra that this is the last update I can get from my computer as it is fairly old now. Does anyone have a downloadable version of Indesign that will run on my macOS High Sierra version 10.13.6 please? Jez

PORQUE ADOBE NO AHBILITA LA COMPRA DE SUS LICENCIAS VIA WEB PARA URUGUAY ??????ESTOY BUSCANDO UNA RESPUESTA CONCRETA POR PARTE DE LA EMPRESA PERO NADIE SE HACE RESPONSABLE DE TAN LAMENTABLE DICISIÓN.ALGUIEN DEBERIA REVISAR ESA POLÍTICA EXCLUYENTE Y PERMITIR A TODO CIUDADANO CON CONDICIONES DE PAGAR POR LAS LICENCIAS USARLAS.EL REVENDEDOR DE ADOBE COBRA 4 VECES MÁS CARA LA LICENCIA EN URUGUAY QUE EN LA WEB. PORQUE TENGO QUE PAGAR ESE SOBRE PRECIO?ALGUIEN ME RESPONDE ESO POR FAVOR????

Bonjour,La Suite Adobe a plusieurs fait planter mon ordinateur au point d'être obligée de le reboot et de faire un fresh start. Cela est arrivé environ 6-8 fois. Ça a duré quelques mois. Après un reboot, sans aucune explication, ça avait refonctionné pendant un certain temps. Jusqu'à hier, où j'ai eu le même message d'erreur "Crash de la suite Adobe, réparer ou réinstaller", et à chaque fois que ça arrive, mon ordinateur met littéralement 2-3h avant de redémarrer, et quand il redémarre, il mouline à chaque clic de souris, un véritable enfer. Est-ce que certains ont ce problème ? Mon mac a tout juste 2 ans et a coûté trop cher pour que je m'en sépare, mais là, je ne sais plus quoi faire.  Avez-vous une solution ?

I always keep Adobe updates strictly off because we all know updates mid-project are a complete pain in the ass.  How in god's name did creative cloud manage to turn on auto-updates by itself and update all my software?!?! 

Hello.I try to update my version of Premiere Pro CC 2019, and for an unknow reason it was stuck at 5%. So I decide to remove the previous version of my Premiere Pro and to reinstall it form scratch. I have fiber, so it's okay. But then it block at 5% too. I decide to reinstall Creative Cloud, but then the problem really start... My internet is 56k. Only on my computer. My phone connected to the house wifi is okay.So seeing the forum, I downloaded painfully the Creative Cloud Cleaner. Clean everything multiple time (cause why not). Restart my computer a thousand time (I may exagerate, but it's a frustrating experience), and still no solution. I wipe all Adobe product from my computer, cause apparently Adobe is a big issue for my computer. But now, when I try to download the Creative Cloud app, I simply can't. My internet crash. It become 56k.To conclude : I litteraly can't use my internet when I'm trying to do anything with Adobe, either on the app or the website. Which make me impossib

Bonjour,j'ai installé Adobe Creative Cloud sur Windows10, il se télécharge mais je ne peux pas le lancer, 2 erreurs s'affichent : MSVCP140.dll manquantURC runtime140.dll manquantJ'ai essayé de désinstaller, il se désinstalle avec comme message : désinstallation de Creative Cloud pour postes de travail terminée avec erreurs.Pouvez-vous m'aider ? Merci

I've have bought the Photoshop + Lightroom applications via the creative cloud. I can download the installion file for Crative Cloud app for desktop and I can start the installation process but it is interrupted halfway through with a message saying "The following problem have encountered: Creative Cloud for desktop could not be installed". There are no hints for any solution. I've tried to use Opera instead of Safari but the same thing happens. Is there anyone that knows what the solution for this problem is? Sincerely Lars

I've tried installing on Windows 10 but keep getting a failed install at 49% with this error:Exit Code: 191-------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 2 error(s), 0 warnings(s) FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:0.6.8.6FATAL: Error occurred in install of package (Name: UWPAssets Version: 0.6.8.6). Error code: '191'ERROR: hdhelper exe at C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HDCore\HDHelper.exe failed to install UWP app with xml Adobe.CC.XD C:\adobeTemp\ETRD474.tmp\1\SparklerApp\SparklerApp.appxbundle 0.6.8.6 x64 CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US adbxd: Microsoft.VCLibs.140.00 14.0.24123.0 x64 CN=Microsoft Corporation, O=Microsoft Corporation, L

Hi Community, I had to buy a new notebook because my old one is very underpowered for Adobe XD (among many other things). I managed to install Adobe Creative Cloud Express, and logged in properly.I logged off on my old notebook but the XD is still installed. I am trying to install XD on the new notebook, and just continue with my 10 months left of my Starter Plan but I either click "Buy" and provide my credit card or click "Try" and provide my credit card. Since I do not see XD in my applications (despite being installed earlier), I don't seem to have any other options. I was also unable to figure out how to connect Adobe Customer Service on any channels.If you have any suggestions please help me fix this issue.Thank you.~Tunde  

If I install Lightroom on my current computer can I move the license to the new computer later?

Like many of you I wanted to put my second installation of Adobe onto a smaller, lighter tablet that I could carry with me when I wasn't planning on working but wanted to be prepared in case of emergencies. The device I singled out was an HP X2 10", which has 64GB of EMMC storage but supports SD cards. I've used the C:\SD method in the past but it's hit or miss and Animate seems to have issues with it and templates. The following method worked for me to get EVERYTHING installed onto a 128GB microSD card with room to spare. This works for Windows 10 Home and Pro. Pop a big micro sd card into your tablet/laptop. Right click on the Windows Start icon and select "Disk Management".  Select "Action > Create VHD".  Create a suitably large VHD on your micro sd card. 24GB should be enough but it would probably benefit you to make it larger. Browse to your SD card and create a VHD (example given, D:\VirtualDrive.vhd, Virtual hard disk size: 86GB). After clicking "OK",