Download & Install

Hello Friends,I know Adobe is the best choice for editing photos and videos. Now i want to know the best product for making trailer video for my short film.Thank You.[Moved from the Forum Comments forum (which is for issues with these forums themselves) and into a Creative Cloud forum - moderator]

I was recentlry told to upgrade my iMAC OS from Sierra 10.12 to Monterey and find that my existing Photoshop elements 14 no longer works; what do I need to do??

Hello all, I had an old computer build die on me and go corrupt therefore making it impossible for me to deactivate CS6 on that PC before reinstalling it on the new computer I have now. I have the Photoshop CS6 serial number here, and it tells me I have two active devices it's installed on which is no longer true. I was wondering if there is a way around this or am I just doomed to get all the new stuff from the creative cloud? I'd like to avoid that due to the fact I don't get to go out and take photos as I used to nor mess around in photoshop as I used to either, I can't justify paying a subscription. If it boils down to it, I'll have to bite the bullet on the Photography Plan on creative cloud. Thanks for any help!

It says on the Adobe site and on Creative Cloud that you can chose an earlier version of CC software to install. I have recently had to wipe my mac, which is running High Sierra (mid 2011 iMac), and I am trying to reinstall the software, but it is saying it is not compatible. How do I load 2020 versions of Photoshop, InDesgin, etc? These are the latest versions that will run.

I am having trouble with activation of Adobe Photoshop Elements 15. The serial number is valid as I have had it verified by Adobe's customer service team. When I input the serial number it states it is invalid. Not sure what I need to do to rectify the issue. Customer service said they no longer suppoert older version or discountined software products. 

現在aftereffects単体のプランをクレジットカード月々払いで利用しているのですが、今月でクレジットカードの期限が切れるのでそれに合わせて年間一括払い(コンビニ支払い)にしたいと思っています。自分で調べた限り変更できなさそうなので一度解約してからまた契約しなおそうと思ったのですが、解約料が結構かかるので、他に方法はないか質問させていただいた次第です。一度解約するしかないのでしょうか？また、クレジットカードの期限が4月末で今月の引き落とし日が過ぎているため、来月の引き落としができないのですが現在使用できている分の請求はどういった形になりますでしょうか？どなたか回答いただけると幸いです。

I created a site in prtfolio and published it the site is on the web but now when i go to portfolio it doesnt show that ive built a site

А что? В России Adobe Account теперь подписка не продлевается? Я обновил данные карты, тк просила система

I have a problem here: i simply hate Bridge and don't want to use it. However sometimes I misclick "Open in Bridge" in Photoshop or Illustrator and Bridge began being installed automatically, CC not even asking me if I really want to install it. After I removed the context menu option on PS and AI to install Bridge, I think a shortcut or something else was left and I misclicked it, meaning this damn app installed once again automatically. My question is simple: there is any way to set up the Creative Cloud app to NOT install things automatically, or at least asks if I really want to before installing things?

Updates are not displayed in the Creative Cloud app. I do not get any kind of error. However, if I uninstall any Adobe application and then reinstall it, the latest version is installed. So I have to do this periodically with all the apps installed. I have tried all the solutions proposed by Adobe but have not been able to solve them. I use a late 2014 iMac with BigSur 11.6.5. How can I solve this?

Hi there,I just started a one-woman business. Because I don't need all of the Creatvie Cloud apps, my best option is to pay for a couple individual plans rather than the all-encompassing business plan. Am I, as a very small business, allowed to use idividual plans commercially? Or are only those people who pay for the business plan allowed to sell their products?Thank you,Ambria 

Hi all, I have purchased Adobe Creative Cloud all apps package (student discounted cost). For the first seven days that I was using the software (Illustrator) it said I was operating under a free-trial. I assumed this would dissapear after the 7 days were up, and that my payed-for subscription would kick in. Unfortunatley this was not the case, and when I open Illustrator or InDesign a message comes up saying I need to purchase a subscription. The first payment has already been withdrawn from my bank account, and when I log into adobe creatuive cloud it states that I have a subscription. Any help ASAP would be much appreciated as this software is essential for completing my uni assignment! Thanks.

"The program can't start because MSVCP100.dll is missing from your cmputer. Try reinstalling the program to fix this problem." I can't find the program on my computer, or on the Adobe website. Having trouble tracking down a solution. Any advice?Thanks for the help.Jim

Hi, I urgently need to use Illustrator CC 2017 on  my work computer and the PDapp that now kicks in when I try to open the programme isn't launching  Illustrator CC 2017. The PDapp allows easy automatic sign in (it automatically shows my login email and doesn't require me to put in my password) the next page then says 'thank you' and then asks me to press continue to start using the programmes. When I click 'continue' it simply takes me back to the sign-in page. It's like it is stuck on a loop. Do I need to uninstall anything / change preferences, etc? I am using a macOS Sierra 10.12.6. Thank you for your urtgent help.

https://helpx.adobe.com/download-install/using/change-install-location.html#:~:text=Select%20the%20Account%20icon%20in,right%2C%20and%20then%20select%20Preferences.&text=Select%20Apps%20in%20the%20sidebar,Done%20to%20apply%20the%20changes. This information doesn't works. keeps installing it on C instead of D

I want to talk to someone.  

I used to have 2 illustrators: Desktop 2022 and CC 2022. I removed the CC in favor of the desktop. Now I want CC back. Not sure how to do that since CC is no longer in my list of apps.

I see this issue a few times in the community and none of the answers seem to work for macs.At every restart of the system my creative cloud demands to be fixed, and this is happening to all four of us in the graphic department.   We don't understand how to fix this issue,  does anybody know how to fix this, and please do not point to another post that seesm to have the answer, they don't work or they are talking about PCs and not Macs. Thanks,Andre 

Hi, I am trying to update CS5 Master Collection. It downloads the update for all the applications but then once it reaches 100% it says failed. The error I get is "There was an error downloading this update. Please quit and try again later." I'm not sure what is wrong with the update, as it has updated in the passed. I have tried the steps in previous posts, but nothing seems to be working. Anyone able to help with this please?

Hi,   I need exe file of adobe web premium CS5. Anyone can help.

Я хочу скасувати безкоштовну підписку на 7 днів, як мені це зробити 

I updated my PC to Windows 11 and need to re-install Production Premium CS6. I logged into my Adobe account from which I downloaded it and from which I purchased it. My serial is clearly shown in my Adobe account together with an option to download it again and with my original purchase invoice.My installation failed as my serial number has been blocked by Adobe. Support chat have been of no help whatsoever, suggesting that the serial number could be fake, then that the license has expired, then that it's been cancelled, then that I should subscribe to start paying a second time for the software I've already purchased outright.Their final advice was to post here. Can anyone please assist?

Greetings to everyone, I have encountered error 106. Reinstalling does not help, and I cannot install and update applications. Try again, it doesn't work either

My computer had a virus and I reset it.  I have everything else working fine but the installer for adobe will not download.  It continues to say it encountered an error and will not finish.  Can someone assist me please? 

Hallo, ich versuche meine vor längerer Zeit erworbene Version vom Adobe Creative Suite 5 - Design Premium auf meinem Mac mit macOS Big Sur 11.6.5 zu installieren. Ich habe auch bereits die digitale Version über meine registrierte Produkte heruntergeladen. Bei der Installation kommt die Fehlermeldung: "Install" muss aktualisiert werdenDer Entwickler muss diese App aktualisieren, damit sie mit dieser Version von macOS funktioniert. Weitere Informationen erhältst du beim Entwickler. Bei Klick auf weitere Informationen gelange ich auf folgende Website: https://support.apple.com/de-de/HT208436 Hier ist die Rede von einem Kompatibilitätsproblem von 32-Bit-Apps unter macOS ab Version 10.13 die wohl nur noch unter 64-Bit laufen. Hier wurden ab 2018 anscheinend alle Entwickler geraten, ihre Software von 32-Bit auf 64-Bit umzustellen. Uns exakt diese Variante benötige ich nun von Adobe. Gibt es eine Art Migrations-Update von Adobe um eine 64bit fähige Variante