Download & Install

Hello! I have problem with my adobe abo. I have pay every month and now i cant acess to my Photography Plan. Where is the problem?

Every time I go to creative cloud and install I get error code 50 and I've tried everything on the help website and I tried deleting program files but I can't delete the Util folder but I'm the admin and I can't edit the owner AND i tried creating a new account and installing it there but I still have the same error! Please help

Hi, my issue is that I want to activate my old software CS3 extended but that doesn't work. I understand the software is old and the activation server is down. There is no running Adobe service existing anymore. So far so nice and acceptable. But that's not important for me. Why? The installation runs well and the software is running without problems during the 30 days testing period so I can expect or take the risk to try out that / what (it) will happen in the same way after the 30 days. -> as I bought this software nobody can forbid me to use it on my own risk (without Adobe service) as long as I want. If you drive a 15 years old car no automaker will collect your key and say, you either have to walk now or buy a new one. So, I would be happy if anybody has a tip how to activate the software offline (wo the not existing activation server) before I start writing books of correspondence with Adobe about who is the owner of what ... Thanks a lot for your experience. Cheers, Christia

I bought a 1 year prepaid membership just now and wanted to install creative cloud on two different laptops.  How do I do that?

Hi All, Need urgent help. I installed InDesign & Creative Cloud Desktop App on my Windows 10 (2020 version), but unable to open any file and getting following error. I have uninstalled, reinstalled, ran CC Cleaner Tool, but nothing worked out. Can anyone please help ?   

I'm finding that the CC desktop app isn't recofnising the fact that I have InDesign, Illustrator etc installed ever since I renamed my MacOS user account / home directory. There are a handful of apps that are recofnised as installed, e.g. Acrobat and Premiere etc, but most just have the 'install' button next to them. I've tried the solution listed on here (numerous times) but it hasn't made any difference unfortunately:https://helpx.adobe.com/uk/creative-cloud/kb/apps-panel-reflect-creative-cloud.html 

привет! у меня была подписка, я ее отменила. сейчас хочу восстановить, прошло 4 месяца. я могу ее восстановить? не пойму, куда надо зайти.. я из РФ

My Payment Information

Hi,In our organisation IE is blocked at the firewall from accessing the internet, this is causing a problem with our Adobe products not being able to sign in as they use IE.Can anyone advise whether there is a way to make Adobe use Edge or a chromium browser for its sign-in process?

I am using Windows 10 21H2. I run Set-up.exe to reinstall Adobe Premiere Elements (APE) 2020. I get this message (no quotation feature available in this posting window):Update requiredYour browser or operating system is no longer supported. You may need to install the latest updates to your operating system. Learn moreI have installed the latest updates to my operating system.When I click "Learn more" in that message, Internet Explorer opens. Internet Explorer! Remarkable.The webpage that opens in IE tells me that, "Starting August 2020, only Internet Explorer version 11 and later are supported for signing in." The Settings (gear) icon in IE > About Internet Explorer does not say what version it is; it only tells me about my version of Windows.The webpage says, "If you see a warning even after you've updated the browser or operating system, ensure that you're running the latest versions of your Adobe software." It provides a link that allows me to download APE 2021 or 2022 "and then

I recived an email saying that my plan was changing to Creative Cloud Express. I use Photoshop a lot as I work with a lot of layering and many of the tools in Photoshop CC 2022. It says my plan is moving to Creative Cloud Express. What is that? And can I still create with various layers, masking, and other tools? 

I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired.Acrobate downloaded successfully.  no problem there.  but it won't open.  only gives me the error message that trial has expired and do I want to buy it.  i already bought it so...  i'm stuck.  I have tried shutting everything down and starting again (twice) still the same error.  tried re-downloading. no help.  any ideas?

CC Update App,lists both the old CC and new (2017) versions for many of the apps.  This is annoying because I keep getting notified of updates (to the old apps) that I do not need.  Running the latest version of Windows 10 Creator.  As an example, Photoshop CC and Photoshop CC (2017) are both showing but I only have 2017 installed.

I had a free Creative Cloud from my university and now that I graduated I bought my own access. But now unfortunately i can neither log in nor log out of my cloud to be able to use my InDesign, Photoshop etc. again even though the payment was accepted! When I open my Creative Cloud om my Mac it tells me that I'm not logged in anymore but there is no button or way to put in my password or login feature. Do I have to delete all of my installations and start downloading everything again?Thank you for the help! 

Hello community! I uninstalled my photoshop to clean my mac and now when I try to reinstall it, it shows that the installation failed. What is the solution to the problem?

Здравствуйте, подскажите как оплатить подписку, если изменился срок действия карты? В управлении своими планами я изменила уже данные, а оплата все-равно не проходит. Как быть?

hi, I am unable to install anything on my new laptop with win11pro, I have the logs, where can I send them to the support?thanks,C.  

Saw another post saying they have never been more frustrated as an Adobe customer as they are now.  Same feeling here.Even when I am not actively using an Adobe product, out of the blue I get the Creative Cloud message of death .. ie computer shuts down and all active files (ie excel, word ...) are lost. Finally uninstalled Creative Cloud.  Hope this does the trick as I cannot afford to keep loosing valuable worktime for a product that is not even in use. Come on Adobe.  Be better.

I recently bought a new computer (dell Vostro 7510)   I  installed an old cd version of adobe suite (cs3) with external cd/dvd hardware. the photoshop and other adobe icons show up in my start menu.  When i click on the photoshop icon, the loading window for photoshop cs3 opens up, but photoshop never actually loads.  The loading circle pops up, but the computer doesnt load up the program.  Can anyone help?   thanks

Downloaded the Premier program.I downloaded it in Korean.But... I wanted to download it in English.So I deleted it.The application...By mistake...Help me.   

i redownloaded my cs6 series design and web premium products but cant seem to register it now that my verion has no support is there a way for me to validate my product cause i dont want to pay for the monthly subscriptions for ccs. please i dont want the product i have bought to be useless all because they took away our support. plus my computer is always on wifi and i keep getting and error massage saying im not connected to the internet

The creative Cloud app on my PC tried to do an automatic update and it failed, crashing my computer.  Restarted, and it happened again.  Today I went to open LR Classic CC and it told me that Crative CLoud wasn't installed.  I downloaded a new creative cloud installer and it got stuck at 5%.  After waiting 10 minutes I force quit, used the creative cloud *uninstaller* then tried using the creative cloud installer again.  Same thing.  Sitting at 5%. Any Ideas what to do to get the cloud app reinstalled?TIA

I have Adobe CS 6 on my older Mac. The suite applications are 32-bit with the exception of Photoshop being 64-bit. When I tried to open Photoshop on my 64-bit Mac, I can't because Adobe's Application Manager is 32-bit. In other words Photoshop would work if I could open it but I need to open the 32-bit applications manager first, and that no longer works on my Mac. Is there a work around? Adobe told me no, but I have seen posts about a 64-bit applications manager for download and I haven't been able to find it. I don't use Creative Cloud. I only use the perpetual license version of Adobe software.

I own PS Cs5. I had it on my MacBook Pro and rendered it useless when I updated the OS!! I have an older iMac I would like to install it on so I can use it but can't find a link to download and install it!! I don't want to subscribe to the creative cloud since I am not a big user of the program. Help!

Any chance we can have the option to be in a "slow ring" for Adobe updates? I really don't need to have my applications updated daily - during which time 100% of the network connectivity is hogged by Adobe updater. Once a month would be fine thanks. There hasn't really been an update since CS3 that I really care about anyway - how many ways do you need to make a poor automatic selection? Either that, or make it so that the updater doesn't grind everything else to a stop when it decides it is the single most important thing running. Then I could turn on automatic updates and ignore it altogether.