Download & Install

Hello, i bought few months ago a licence for Photoshop Elements 2021 for PC. I just moved to MAC and i assume the PC licence would not work on PC. Is there any options to transfer the PC licence to a MAC licence or could i upgrade to Elements 2022 to a MAC licence without bying a full new version of Elements 2022 ? Thanks a lot.

Hi, everyone,        I tried to install ADOBE XD on my WIN10X64 1803 computer today and tried several times to report the same error. The error is as follows:Exit Code: 191-------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 3 error(s), 0 warnings(s) FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:8.0.22.11FATAL: Error occurred in install of package (Name: UWPAssets Version: 8.0.22.11). Error code: '191'ERROR: Privilege lowering failed! Error: 1058ERROR: Failed to launch hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe for install UWP with xml Adobe.CC.XD C:\adobeTemp\ETR2C7D.tmp\1\SparklerApp\SparklerApp.appx 8.0.22.11 x64 CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6

I have tried all of the troubleshooting steps here: Error code 191 when installing XD on Windows   But continue to receive this error:   Exit Code: 191 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 3 error(s), 0 warnings(s)   FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:18.0.12.9 FATAL: Error occurred in install of package (Name: UWPAssets Version: 18.0.12.9). Error code: '191' ERROR: Retryable error '119' occurred while download ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with xml Adobe.CC.XDC:\adobeTemp\ETRD825.tmp\1\SparklerApp\SparklerApp.appx18.0.12.9x64CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.

I'm running an up to date version of Adobe Creative Cloud on my Mid 2015 Macbook Pro (10.13.6 High Sierra). Every morning I turn on my computer to work, CCXProcess shows up in my Activity Monitor downloading a lot of data. Anything else that requires the internet grinds to a complete halt, as if it is trying to take up all of my available bandwidth. Websites won't load, I can't load emails, I can't download anything. If I quit CCXProcess then everything suddenly starts working again, but within less than a minute CCXProcess will start straight back up and continue to devour my bandwidth.It always arrives at a point where CCXProcess seems satisfied with the amount of data it has consumed and finally allows me to work. This can be anywhere from 70 MB to over 200 MB according to the Activity Monitor, and can take anywhere from 15 to 30 minutes, sometimes more. If it happened once in a while I wouldn't be bothered, but it happens every single time I turn on my computer. I assumed this data

Hey everyone!I have all notifications turned off in my account and yet I continue to get the red dot icon notifying me of new spam from Adobe. I made sure that "marketing" notifications are turned off too.So how do we get Adobe to stop spamming its paying customers?Thanks!Scot

I'm looking for any help on resolving speed issues when installing/using Adobe CC.After a few weeks of struggling with really slow internet speeds and waiting longer than I should for uploads and downloads, I started ripping out apps/components from my Windows 7 PC. I saw immediate, drastic improvement when I removed Adobe CC.With Adobe CC installed, I would get around 10-13Mpbs down. Un-installing CC and rebooting gives me 60-65Mpbs down.That's quite a difference, and CC is also impacting my ability to stream programs, download files, and play games.How can I either install my Adobe applications without requiring Adobe CC, or some way of limiting/preventing this application from ruining my internet?I have no interest in continuing my subscription if it means I can't have a functional computer.

I get the message "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install the new copy from http://www.adobe.com/go/adobecreativecloudapp. " I've tried repairing it but it doesn't work. I've also tried uninstalling it but it says that I have apps downloaded that need cc so I can't, when trying to uninstall those apps it need cc which can't open so I can't uninstall them.I've done every possible fix and I still can't seem to open cc, at this point i'm not sure what do do, if anyone has any tips or something that would be great! Thank you!

HiNach einem Festplatten-Crasch und der Neuinstallation von Lightroom 6.14 öffnet sich das Programm nicht mehr. Es konnte vor dem Crash nicht korrekt  deaktiviert werden, daher wird die Lizenz immer noch vom vorherigen System blockiert.Früher gab es einen Telefon-Support der die blockierte Lizenz wieder frei gegeben hat, wie kann ich heute den Support kontaktieren, bzw wer hat eine Idee, zum Thema "geblockte Lizenz frei geben". Leider bin ich in den unendlichen Weiten der Hilfe- und Support-Links  noch nicht fündig geworden.Vielleicht hatte der Eine oder Andere das gleiche Problem und kennt die Lösung.DANKE

Hallo,kann mir jemand bitte helfen:Photoshop 2022Imac 27 Zoll Modell 2020 / Apple Monterey Ich habe Photoshop installiert. Beim ersten Versuch ging das Programm erst gar nicht auf. Alles gelöscht und neu installiert. Jetzt öffnet es, aber ich kann die wichtigen Updates nicht laden. Unter "Hilfe" Updates tut sich nichts. Das Feld ist nicht aktiv, nur Hellgrau.Hat jemand eine Idee???Vielen DankStefan

Hi My sytem specifications are good like ssd installed with amd card but i am not able to install adobe illustrator it always show me please try again 

Não consegui baixar o programa. Passei o dia todo tentando as soluções sugeridas no forum, sem sucesso. Qual o contato do suporte? Não encontrei o local de enviar solicitação de auxílio ao suporte.

I tried to open a document but it asked me for a pdf password.  I didn't.know there was such a thing and I don't know what to doWilliam 

Hello everyone, I have my student plan since last year, and I'm still student but since last month Adobe stop my student plan (19,99 €) to a regular plan and I Pay 29,99 €Thank you for your answer

Do anyone have a phone # for help?

I have a practically new machine for which W10 was intalled from new, a Dell OptiPlex 7070. All updates have been installed. Ituses only SSD's.I have a valid license for Photoshop Elements 17, which I used to run without problems on my previous old W7 machine.However, trying to download it and install on the new machine it says that installation is incompatible with my operating system and W11 is needed.Surely that cannot be correct? That a product that worked perfectly on a W7 machine now won't work on a three month old W10 one?Help please! 

Beim aktivieren unserer CS5 wird die Seriennummer als nicht gültig angezeigt. Der normale Support hat die Seriennummer geprüft und mich an seine Mitarbeiter in diesem Forum verwiesen. (CS5 wird vom Standardsupport nicht mehr supported...) Konnte dieses Problem schon jemand lösen oder hat einen Tipp für mich?Besten Dank vorab!

Hello I have a question. I have a license for photoshop which is installed on a computer with windows 10, now I would like to try Apple products such as Macbook. Do I have to buy a second license for the Mc Os system. In general, I would like to have photoshop on two computers at home for Windows and on a mobile McBook computer.  

Guten Tag, ich habe eine CS5-Lizenz. Nun behauptet Ihr Application Manager, die Lizenz sei nicht gültig. Ich habe diese Lizenz bezahlt. Sie mir einfach wegzunehmen, ist Betrug. Wie gehen wir da nun weiter vor?   Keine Antwort vom Support......

Bonjour,Lorsque je veux ouvrir photoshop, un message m'indique que mon abonnement est expiré et pourtant ce n'est pas le cas.Comment solutionner ce problème?Merci

Hi, I need to download and install a previous version of Adobe Animate, is it possible?

Had an HDD go down and it was what I was running CS4 off of.  I reached out today to get it set back up and learned that she's a legacy in the worst kind of way now.  I'm assuming that there is no point to even trying to find a download file, or anything like that (if there is do let me know though) since the activation servers got put to sleep.  Support told me to come here when I asked who I could talk to about paying to roll my license up to CS5 or CS6 so I'm going to guess that's not going to happen.At this point I see that I have to bite the bullet and go to CC if I want to be able to do anything.  I had a full suite (design premium) at my disposal and now I'm going to be sinking my whole work stipend into just one program for the year (yes it's very small) to get the projects that I have completed.  I would need to get at least 2 programs, and I already can't justify the spend there, let alone the subscription to all apps.  Is there anything tha

I use 5 programs from them and every time I update or use a new computer I find myself wasting my time.now all the new presets I spent hours on creating in Lightroom are obsolete, I found out that they did away with the batch copy and paste feature, ....THAT'S RIDICULOUS! Not to mention them constantly changing AE and Premiere mostly for the worst, why get rid of or move around crucial features that will just cause people to waste time and change their work flow? Why!? you should be adding features not moving them around for us to play hide and go seek.[Disguised Profanity removed... families visit this forum... Mod]

My Issue: Every time I open creative cloud, I have to install all my apps. I use Premiere and Media Encoder. I have had this issue for so long. I have tried to reinstall Creative cloud, I have used something used some "Creative cloud cleaner"That's supposed to fix these kinds of issues, I have Uninstalled and deleted every Adobe file I could find on my computer so just I could have some sort of fresh restart and still this issue happens. What makes it even more odd is, Even though Creative Cloud will say "Install" next to my apps. If I search "Premiere" in my PC I will have a Premiere 2021 and Premiere 2022 App I can open and use. Which normally I would say screw the Cloud I will just use that, but after awhile doing that, I get freezes and crashes . please any help would be great. 

I have recently downloaded CS6 from ebay. It works really well in my Acer Aspire 5 laptop with Windows 10. However, if I try to open the program from the desktop or from a thumbnail in 'explorer' in windows I get the pop-up... 'Do you want to allow this app from an unknown publisher to make changes to your device?Yes/No' This is most inconvenient.Is there a way that I can go straight to CS.

Hi. For the past ten years I've been using Adobe CS5.5 on OSX, and unfortunately my old computer crashed a few days ago. I've since got a new laptop running:  Mac OS Big Sur version 11.5.2and when I tried to install CS5.5 via disc this morning I got told it wan't able to install on the newer operating system. Is there a way around this, or will I have to buy more recent version of the creative suite?