Download & Install

Did a fresh iOS install on my wifes MacBook Pro. When reinstalling Photoshop elements 13 from the orginal CD I got the error "Install" needs to updated.Current iOS is Catalina 10.15.7

I have a registered copy of Adobe Creative Suite 6 on my account and the original software from 2013. Can I give it to someone else to use or sell it? Or is the serial # not going to work?

I had Elements 13, but my computer crashed. I still have the original CD and was wanting to put it on my new computer. My new computer does not have CD access. How can I get my original photoshop on my new computer? 

I downloaded Photoshop and Premier 2020 elements, registered them and the install went fine. When I click the shortcut, the intro screen comes up and when I click the Blue Photo Editor button, I get the loading symbol for 1 minute then it stops and nothing happens. I tried redownloading and installing the program again;  same issue. Premier Elements works just fine and Photoshop works fine on my home computer. Am not running both copies at once.   Any Ideas?

Can the product specialists help with this? My Photoshop CS6 froze and I was recommended to uninstall and reinstall.On trying to reinstall it failed to initialize and says maybe a file is missing.Because it is not a supported disc (purchased outright pre-subscription) the Adobe Chat assistant won't help resolve it!

אני לא מוצא איך ליצור קשר עם שירות הלקוחות של Adobe. איך אני יכול לשוחח או לדבר עם מישהו שיכול לעזור לי מטיפול בלקוחות? אני מצטער על האנגלית הגרועה.. אני מישראל.

is there anyway to get some sort of refund if you weren't aware of auto-renewal? Literally bought this for a single project last spring, and have been charged ever since up until tonight when I realized and cancelled it.  I literally spend 30 min talking to a robot who even claimed it was a human. Total   [Profanity removed by moderator]

I had problem to install Photoshop. send you message why the program want start so please help me

Je viens d'acheter un nouvel ordi ( Macbook Pro 2020 avec puce M1) , l'installation du Créative Cloud se fait sans problème sauf qu'au moment d'installer les logiciels Photoshop, Illustrator, Premiere pro, Adobe xd et indesign ne veulent pas s'installer et afficher une erreur 403 Ce qui est bizarre c'est qu'Audition et Dimension ainsi qu'Adobe Média Encoder s'installent sans problème, Je ne sais pas quoi faire pouvez vous m'aidere svp ? Merci 

Are OEM Versions available for Upgrades?

hey guys,I used illustrator the last view months and now the new version isn's compatible with my mac version anymore. I tried to deistall it and now I can't install the newest or an older version. How can I fix this?  

My Illustrator 2020 was crashing on startup, so i decided to delete and reinstall it.Now i can't find on Creative Cloud the same version (2020) to download.I have an old mid 2011 iMac: it's not compatibile with earlier versions of Illutrator.Thanks for help!

Hello, I have a problem with my web created with Adobe Portfolio where i used one of my videos as a site background and it suddenly stopped showing on my web site... I cannot seem to figure out how to fix it so if someone would be so kind as to help me with this issue.

Not found does not work    

I'm using Windows 10 and  Adobe Creative Cloud keeps asking it needs repair, then reinstall itself and starts all over. The Creative Cloud does this every time I use Adobe Premiere Pro. Can someone finally find a solution to this problem?

As an IT professional of 20+ years, I've never come across a SW title that takes more than 24 hours to install.  I purchased the subscription (because all vendors want to keep paying forever so their developers can push out half-baked code weekly) and more than 24 hours later I am STILL waiting to be able to scan a document from the client SW (becuase I have no desire to put my PII in their cloud environment).  

 

Hi all, My MacBook Pro (2018) got pinched and I'm having to use a much older, Early 2011 model. Unfortunately, the latest OS that it will support is Sierra (10.12.6) and the minimum requirement for CC Applications is Catalina (10.15). I'm trying to find a way, through the Creative Cloud desktop app, to download earlier versions of the Adobe Suite that'll be supported by the ancient running system I'm having to use (such as CS5, which I know definitely works). I've already enabled "Show Older Apps" in the Preferences section but none of the older versions are showing up. Please help! I'm hoping it's a simple and quick fix. Thanks very much in advance!  F

As the title says... nothing happens after clicking at the exe Before 3-4 years it worked. then i ended subsription (trial) and uninstalled everything. Last year i wanted to try it again out but error was the same as these year, i quiet it. But this year i want to ask. Why? (windows 10. HP Omen, 32gbyte, all disks SSD etc). From a technic point of view it should run.Any suggestions?

Frustrated.I'm new to creating my photographs with additional text to print from my own -local- photo printer. So far I've learned that Adobe PDF Printer is not an option for Big Sur. I'm downloading Mac OS Monterreyas I type this. I've downloaded free trials of/ or purchased Photoshop, Acrobat Pro DC, Lightroom, Lightroom Classic, CC Express, and I'm going to try Illustrator. With the exception of Lightroom, which doesn't print, I've had a learning curve that I'm not fully energized for. I'm not trying to recreate my photos, they are fine the way they are. I just want to add text and print them to my local printer (Mitsubishi CP-M1) in a specific size that doesn't seem to be supported when there is a print module.  I didn't start all this today, btw... just four hours in this morning but getting nowhere once again. The issue is that some of these apps don't print to a local printer at all or don't print on Mac but unless I find that particular question on a help sheet,

Bonjour,je n'arrive pas à télécharger les programmes adobe creative Cloud. Quand j'essaye de télécharger le programme, tout se passe bien : il me demande si je suis étudiant, débutant, ce que je veux faire (retouches photos...), puis mon programme commence à s'installer mais il est très vite "Annulé", sans que je sache pourquoi. Quelqu'un a-t-il une solution ?

Hallo,seit Jahren verwende ich Photoshop und Lightroom für 11,89 monatlich im Abo. Beides kann ich nicht mehr starten, sondern werde aufgefordert, eine Testversion runterzuladen.

Whenever I dowload it when it reaches around 50to 60% I get a pop up from micrusoft visual++ that a path to e_minimum.msi not found would like to download it somewhere else I get two options of cancel or ok If I click ok then the I get another pop up saying the same error but its not from microsoft visual++. Then I hit cancel. After canceling it continues to download when its dne download I get a pop up saying " Error we cant open this application as VCRUNTIME.dll was not found try reinstalling the software". Reinstalling doesn't help it comes back on the same situation noiether does restarting my PC helps. But I meet the requirements. Any help will be appreciated.

I have the license for CS6 Master Collection for both Mac and Windows on my Adobe account.   Since I don't have the disc with me anymore, I typically go into my account to download the installer for CS6. However, the installer .exe for CS6 Master Collection - English and Japanese is not available to download. The installer for the CS6 Master Collection - English and Japanese should be MasterCollection_CS6_LS16.exe to match to the corresponding language pack MasterCollection_CS6_LS16.7z.  If you click on the download link for CS6 Master Collection - English and Japanese from my account, it downloads MasterCollection_CS6_LS4.exe instead, which is the installer for Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, and Swedish. My CS6 serial number can only activate English CS6, so now I am unable to use CS6 at all.  Whoever's incharge, please adjust the download links so I can download the

        a file with a different font open. can the application search for the source on the internet?