Download & Install

Hi, i have very recently purchased the All Apps Plan, it has automatically changed my Photography Plan to this but has not changed my single app After effects to the plan.Any help pretty please i dont wanna pay more than i should be and dont wanna have to pay the cancellation fee bc ya know.......no Thankyou.

I downloaded the trial version of both Photoshop CC and Illustrator CC. I don't know what happened, but I can't get any of them working. I've started my trial now, and I don't want to waste it. It says, as mentioned earlier, "Cannot start application. Error code 0xc000007b" or something along those lines. I've tried checking online but the only solutions I could find were DirectX and .net, updated both but still no difference. Using Windows 8.1 x64. Help greatly appreciated, thanks in advance

Hi, I have been using CS6 version of Adobe apps on a MacPro 2008 system (macOS version 10.13.6 - aka High Sierra) for quite a while and got a free trial offer for new version of Photography apps with a new hard drive I purchased last week, but want to make sure installing the free trial will not goof up my existing CS6 installed applications versions before doing the actual installation of free trial software. So basically, can a new/current version of Adobe apps (Photoshop, Illustrator, etc) co-exist on the same system as the CS6 versions at the same time?  I don't want to have to re-install my CS6 version again after the trial expires if I decide to not upgrade. I will be installing the two sets of apps in different folders in the /Applications folder, so that's not the issue. The issue will likely be libraries installed in system folders and perhaps my ~/Library folder. Anyone have any experience in doing this and what were the results? Did the CS6 versions have

Ich möchte Lightroom Classic installieren. Bei der Kontoauthentifizierung wird mein Passwort, dass ich bei meinem AdobeKonto erstellt, habe nicht erkannt. Ich habe das Passwort zurückgesetzt und ein neues erstellt. Auch das wird nicht erkannt. Und ja, die Rechtschreibung stimmt.Wo liegt der Fehler? Was kann ich tun?

After uninstalling the previous version of the after effect,Keep and delete button alarms keep coming. (infinite alarm) What should I do?

Hi- I am hoping someone can help me out with the following: I installed Adobe Creative Cloud on my work laptop and now have to turn that laptop in. I want to keep my account and install it on my personal laptop. How do I make sure that Adobe Creative Cloud is completely off my work computer but still be able to install it on my personal computer in a few weeks? Thanks! 

My Audition won't open. I have uninstalled and reinstalled 4x. It won't find the file. What should I do? Other Creative Cloud apps open OK. 

Whenever I close CC it just opens back up a minute later as my front window. I've tried closing it in task manager and disabled "launch creative cloud on login" but that doesn't work. Windows 10i5 6660kgtx 96016gb DDR4 

Hi, So, I had to reinstall my Adobe Actobrat DC and now I noticed that it only downloads/install the 32bit version, whatever I try.......how can I download and get back the 64 bit version? Thank you!A

I have a Creative Cloud plan but accidentally purchased an App using a different email address. Now, I cannot see the app when I open Adobe CC. Is there a way I can reconcile this? 

J'ai oublier mon mot de passe et on m'a volé mon mobile qui servait de 2eme facteur d'authantification.J'ai donc dû changer de numéro de mobile.Je suis parvenu à m'authentifier à Adobe en fusionnant mon Adobe-ID avec mon identifiant Google.Mais du coup, j'ai une faille de sécurité sur mon compte Adobe. Quand je tente de changer mon mot de passe Adobe OU de changer le numero du mobile OU de supprimer le 2eme facteur d'authentification, le processus Adobe fini toujour par me demander le code SMS sur mon mobile . . . que je n'ai plus.Qui peux me dire comment changer mon mot de passe ET le numéro de mobile ?Merci d'avance.

Hi, I have a perpetual license for Lightroom 6 classic. The license allows me to use it on two computers, so I had it installed on my laptop and on my desktop. I had a hardware issue with my laptop and had to wipe it clean. I now bought a new laptop and installed Lightroom on it but I cannot activate it because Adobe thinks it is still in use on my old laptop, so I get the following message: "The serial number [...] is already in use by the maximum allowed computers. You need to deactivate another computer..." Unfortunately I cannot deactive it myself as the system was wiped clean and has some serious malfunction. I believe the only way to get around this is by Adobe resetting all my activations (indeed there are previous posts in this forum confirming this) so I contacted the online chat support. Unforunately, I was told there was nothing they can do. The product is out of support, they said. Well, the product may be out of support but my license is a "perpetu

Cuando quiero instalar el Ps del plan que compré, no me permite instalarlo y sale código de error 190. Cómo puedo solucionarlo? No encuentro tampoco cómo descargar versiones anteriores, en caso de ser eso útil.

I paid the subscrbtion from my mobile but the plan does not appear in my account on my desktop, it is only appear on my mobile and i cant get accese to the programs. what should i do?

I'm trying to install LR6 on my new computer. I bought LR6 as an upgrade back in 2015. It's telling me I don't have a qualifying product installed, that's because I previously bout LR5 on disk, and the serial for that is long gone, and the only serial I can get from my account in Adobe is for the LR6 upgrade.So I'm now stuck with an upgrade serial number I can't use. Is anyone able to help me get this installed? If I can't then I'm going to be stuck using a 12 year old macbook pro! Or looking for an alternative piece of software.Thanks in advance

https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloudshows "Check your browserWe’ve opened a new browser tab for you to sign in. (Once you’ve been authenticated, you will automatically continue here)"download doesn't work.Could you please check this site?thanks

Does anyone know how to download a program (Adobe Animate, for instance) on another computer when you have a subscription already? I can't find a way to without paying for it again. Thank you all! 

I have tried all links, messaging, phone numbers and all support options point back to submitting a ticket. I have submited multiple tickets over the last week and NOBODY is getting back to me. Even calling the main phone support.... people ask that I submit a ticket??? I have lost $1000's in lost jobs due to clients not being able to see my website. I can't even login into the myportfolio.com page. It just shows error messages and "my account is not available" ???? Can anyone who reads this please help?

I keep getting a message telling me I have 10 updates available but when I open the Adobe to update it tells me Not Compatable.  1st - Why am I not compataable.2nd - If I am not compatable, why does it tell me that updates are available. Thanks!

I use my CS6 only a handful of times a year for personal use, so am not interested in upgrading to CC. Is there a way to be able to use my CS6 Win software to my new Mac? Is there an upgraded version I can purchase? Or maybe extra license fee without upgrading to CC? 

Hi, I have a Creative Cloud All Apps plan however I'm not able to download/install all the apps ie. Dimensions. Currently running the latest version of macOS Big Sur 11.4 and all my apps are up to date.  See screenshots of intalled and available to install apps attached. Anyone has insight in this issue?

Really struggling to get this installed on my laptop.  Keep getting the following issue:  "We've encountered the following issues: This application cannot be run from a network drive. Please copy it to a local folder and re-launch it.  (Error Code: 71)". Can anyone help please?

The thing is I tend to play some games on my PC, normal free time stuff, but since I installed the CC applications I needed for university, this idle task called 'Adobe CEF Helper' keeps my CPU up to the 30% of its capacity (collectively) and the performance of those have gone way worse since then, but if I could end that task, not only my games but most of my other processes would run a lot smoothier. I think I have an understanding of what the task does but no one is too clear on that so I'm going to straight up ask this:Can I end the Adobe CEF Helper task so I give space for other processes?Thanks in advance.(Edit: grammar)

Hi I need to reinstall my Lightroom (I purchased version 4), but after I log in on my profile, I find the software I have purchased, but it says that the installer is no longer available. How can I get the installer for the software that I purchased? -Tomas

The chat system is closed at 7 am Sunday, although it says they are open 4:30 am Sunday - 5:30 pm Friday.HELP!!I selected Illustrator, then went to "Pay now".... The amount is  zero because our institute has an institute-wide license so individuals do not have to pay.In this interaction with Adobe I had never, so far, been asked to enter Visa card information. I suspect this may be the problem, despite the $zero bill.Does anyone know of a tel number to contact a human?Peter R