Enterprise & Teams

I changed the name of the SSD, uninstalled all programs and Cloud. I cleared the registry and appdata. I reinstalled Cloude but still got error 176 when installing Ps. The other applications (Premiere, Reader) were installed without any problems.

My latest workflow stopped working after a while with an error (see below) on the Load file step which had previously worked. I’m pretty sure I did not change that process although I did change other ones in the workflow. I tried deleting the Load File step and adding a new one back in. No change to the error message.Error Message: WDB-200001 SQL statement 'INSERT INTO XtkWorkflowEvent (iEventIdentifier, tsCreation, tsProcessing, sActivity, iStatus, iKeepResult, sTransition, iWorkflowId, iWorkflowEventId) VALUES ($1, $2, $3, $4, $5, $6, $7, $8, $9)' could not be executed. Param(0)=26 Param(1)=2021-06-08 08:43:23.884+01 Param(2)=2021-06-08 08:43:23.884+01 Param(3)=start1 Param(4)=2 Param(5)=0 Param(6)=initial Param(7)=17903625 Param(8)=18089801It’s not obvious what is going on but I suppose the INSERT SQL is not working because either one of the unique key values / FK constraints already exists or else one of the values is not right. Either way its not something I think I can do anythin

I can't log-in to my creative Cloud , I use my university student account to log-in , but it say...when I told my friend to log-in with his account , he can complete log-in.But when he try to log-in with my account , He failed to log-in.Could you help me for this problem ? 

I have added a new user and assigned a license to him.He sees his plan "Adobe for Teams" on the https://account.adobe.com.But this plan is not loading on https://creativecloud.adobe.com/, therefore cannot use Photoshop and other applications.User is logged in business account.

Do updates done via the Creative Cloud Desktop app require administrator permisisons for the user running it?

Hello, I would like to remove nofollow attributes on links in pdf documents. This is an example: rel="noopener noreferrer nofollow" How can I do? Has anyone ever tried ? Thank you for your answers 

Comment voir le nom des ordinateur qui utilisent la licence ?

Hello,if I want to download after effects from the website of Adobe, which version is it that I download then, because I don't see the version mentioned somewhere.  Thanks.

I have a user who has had a license for over 5 years that is now getting a notification that he needs to start a 7-day free trial and will not let his use Adobe Acrobat DC. He is fully licensed and I do not see anything in our environment that would be causing the issue. Any assistance is apreciated!

Shared Device Licensing is a new lab desktop offering, which provides Education customers with a services-enabled named user deployment (NUD) solution in a lab environment.   Shared device licenses provide education customers the ability to deploy the latest Creative Cloud apps in their labs and classrooms.   Your students and teachers can now: Access Adobe’s latest apps such as XD and Rush Utilize Creative Cloud services such as cloud storage, Adobe Fonts, and Libraries among others (free level entitlement)   To get started, read the Deployment guide.   For specific answers to your queries, read the FAQ. If you still have any unanswered questions or or observations, post a comment below.

Is there a technical admin out there who can assist? We are using only Adobe InDesign CC and Adobe Photoshop CC. I've so far found Adobe CC to be very privacy invasive. By default, the following options were/are enabled for new users:- Creative Cloud "sync" - Automatically enabled & pointed at my entire c:/users/me/* path? That sucks. - Desktop App(lication) Usage - Automatically enabled.   If I understand - logs actions made within the adobe app? "but not content"- Machine learning - Automatically enabled.  "If you prefer that Adobe not analyze your files to take action and make suggestions..."Why does Adobe enable these 3 privacy relevant (and arguably invasive) "features" by default? There are (so far) 16 different applications from the Adobe CC suite which have tried to make outbound communications. They are:- AAM Updates notifier Application | "aam updates notifier.exe"- Adobe Application Manager | "pdapp.exe"- Adobe CEP HTML Engine (InDesign) | "cephtmlengine.

Hello Team, I am a Graphic designer, i am  mostly use Illustrator, Photoshop,  In-design software but in Cloud app they were showing only "Buy now" button not showing "Install", I have purchesed Monthly package of Adobe my Order Details is : Order number: AE00684107197CINOrdered: 01-Feb-2022   Could you please look into that...and resolve my ASAP.

I would like to set up notifications to inform me when I am getting low on the number of device/user licenses I have to I can remove unwanted ones and reclaim the license for another machine/user. Can this be set up - I can't find anything like it anywhere. Thanks,Mark

Last October I purchased a subscription for the Premiere plan through Amazon. I use CS2 and didn't think I needed the new Photoshop. But lately it has been acting squirrly on Windows 10. I kind of got used to it but now it is bugging me. So, I need to know if I can add a product to my existing subscription, albeit with extra costs. Thank you

So weirdly this was working fine a week ago but now my coworkers and I are unable to download our AI assets from our Adobe assets library— they all download as 138 bytes (even though they are really 20-95MB). When i try to open the downloaded files in AI, i get a "Text import options" window which then leads to a text document with the line " The assets themselves were uploaded properly as they were downloading just fine last week. 

I have a brand new 2021 M1 max Macbook Pro. Fresh os install. I downloaded the CC installer direct from Adobe site. I launch the dmg. It opens to a prompt to double click on the icon to install. Nothing happens. I did some digging and i found 2 things. 1. don't use migration assistant. Check. and 2. install rosetta. Ok Check installed. Tried launching the installer after rosetta install. Same issue. Double click and nothing happens. I can duplicate this on several new macbooks and imacs. All with the same error. 

Hello Adobe Forums,I am one of the administrators of Adobe products licenses in our Organization and also the team I am part off. We have several staff members at our Organization who are suddenly unable to sync files between different computers through the cloud. Also, other users are having problems downloading and installing the apps packages. I've checked the licenses but all seems to be in order so I am not sure if this is some issue related to ports being blocked by our firewall. Could you please confirm the ports or port ranges that need to be opened up should this be the problem?  Thank you Looking forward to hear from you

I purchased CC licenses from Techsoup.  Now I want to reassign one license to a different user.  When I log into adobe.com, I do not see any CC licenses/users.  Am I in the right place?

I manage the Adobe accounts for a school and one of our remote teacher's account has been disabled. Does anyone know how to reenable it? I tried just creating a new email address for him but he's still getting signed out.  Any help would be greatly appreciated!!

Our school "Adobe for Teams" account was recently renewed for another year but the name of the school was changed during the process. After renewal, the first time I started Lightroom all my files deleted during the intial sync. All Adobe Cloud (Premiere Rush) and Lightroom files are now gone. I have only ever had one account and I can still login with the same email address which has a valid Adobe Teams licence, but 2 years of photos and video are missing. My system admin tells me that Adobe provided no warning that this was going happen and therefore my files are gone for good. I find this hard to believe. I've checked my deleted items and searched other posts here for help with no success. Can anyone suggest if there is any way to try to retrieve my files? Thanks in advance for any advice.Michael

Hello allI am leaving my current position at a University.  I have a library that I have created and shared with my colleagues.  When I leave the IT dept gets rid of my email and accounts, meaning no one can log into my Adobe account.  If I have shared my library will people still have access to it? Is there a way to transfer owner ship?Thanks for any helpBrian

Hello team, I need to cancel my subscription and the system does not allow it........I used trial version and was not able to cancel subscription.  Can you please look at it?Radim

I see that a Teams user may sign on to two computers but use on only one, exactly like the retail product. My question is: how can an administror solve the problem of a user who wants to be signed on to three or more machines (for their own use) at a time? Can licenses be accumulated for a user (two machines per purchased license) - I know this does not work for retail licenses? Or is it necessary to set up a second Adobe ID for each two machines used by the same person, who does not find it convenient to sign off and on?

Hi all! J ust try to install Adobe Creative Cloud app for MIRO, but I have only Company account. Does anybody know why Company account is not supproted?

Hello -  We had a team member create and share our adobe libraries with the rest of the team. That team member is gone and now no one is able to edit the libaries on the team. What is a way to fix this?