Enterprise & Teams

I recently realized that there was trouble with the service pack 6.5.8 installation on our test author server.  I found this because when I upgraded the uber jar I started to receive jackson dependency errors.  When I checked my CRX version, I see it is reporting 1.22.5 but when I check other servers where I've installed the SP, I see 1.22.6 and no jackson dependency errors. I've tried using package manager to reinstall the service pack.  I didn't receive any messages in the error.log and the two discrepencies were not cleared up.Can the service pack be reinstalled?  I relize 6.5.9 is out now but would prefer to have all our servers running 6.5.8 for a little longer.

Himy licence is now on M&H STEMMLER SVERIGE AB, and i have know my own firm: Lanaprintthat should take over the licence and payment, i have know check your hole webbsite and i cant do this by myself. i need help from you.my latests invoice whas ADB157782018SE, mail ekonomi@stemmler.nu, and this i will change toLaNaprint, laine@lanaprint.se, and then my creditcardnumber for payment.please help mergds Laine 

Can aero run on amazon free time tablet? (Amazon kids tablet)

i want to add 2 x all apps subscription to my profile but it doesnt let me in the admin console. how do u i do this? Evan

I don't want any of Creative Cloud features, Just Adobe XD and Illustrator. CC is eating lots of CPU which is slowing down my other works. How can I do, I have an Enterprise subscription.   Moving from Using the Community (which is about the forums) to the correct forum... ModTo ask in the forum for your program please start at https://community.adobe.com/

Why can't I cancel the plan, the plan was for one week, but I don't have money to pay for it, can I somehow cancel it? 

ive created a website adobe porfolio but i need to transfer my account from my current student adobe id to my personal adobe id... how do i do this please? 

I have created several shared reviews using SharePoint as the server using the latest version of Acrobat DC Pro. I was able to connect to the server and get or make comments until I changed my Windows password. Tracker tells me that my credentials are expired or invalid.I have tried many things, going so far as to uninstall all Adobe tools, clearing browser caches, deleting the Adobe directory in both C:\Program files and C:\Program files (x86), deleting all registry keys under HKEY_CURRENT_USER/software/Adobe and rebooting (hopefully removing all traces of Acrobat). I then reinstalled Acrobat DC Pro from a fresh download.  When I open a pdf that has been enabled for shared review, I initially get this error:I click on "Work Offline", then clock on "Reconnect to Server" I get the following scripting error: It doesn't matter if I click on Yes or No, I still get the following error: Clicking either yes or no again, I'm left with a SharePoint window showing the folder

I have Users that will stop working with us in the middle of my summervaccation.Can I today set an end date/expiratondate for her products in Adobe and maybe set a future-start-date for another user? /Sfia JohanssonIT-servicedesk@ahlens.se

Buenos dias, estariamos necesitando mudar de propietario las bibliotecas de adobe, Cual seria la posibilidad de mudarlas cambiandod desde creative cloud?     saludos

I will never ever use any Adobe products anymore. Why?No Cancel button on team subscription in the Admin ConsoleSupport line does not answer. After getting through the menu it repeatedly drops me out with the "whoever you called is not there" beep.I spent about two hours on this issue already with no solution in sight. I suggest everyone report Adobe to their respective government customer protection agencies, so they get a hefty fine. It is a nonsense that I have to cancel my company card at my bank to get rid of them.

Hello guys,I'm in a team of couple of grahic designersand I'm trying to get an info about the restrictions of the team plan...How does it work?How many members can use the plan? etc... Appreciate your help,Nirel

Hello, I am wondering if anyone knows how or if it is possible to connect an Adobe Acrobat xi standard account to their company's plan? I have an account that is supposed to be connected to my company's plan, but for some reason it is not and I have no idea how to fix that.  Thank you for your input

It’s with great excitement that we announce the next release on our Azure Sync roadmap, Self-service Azure Sync Migration, for Adobe’s enterprise customers using federated directories.     With the release of Azure Sync with SCIM in November 2020, Adobe separated federation and sync capabilities so that an Azure Sync integration can be added to any federated directory regardless of the configured identity provider. If your organization configured Azure Sync between July 31, 2019 – November 8, 2020, you can now update to latest version of Azure Sync with SCIM via a self-service process in the Adobe Admin Console.     Adobe has upgraded the Azure Sync experience to enhance security and provide additional protections and configuration options to customers using this sync option. The previous version will discontinue after October 15, 2021, and will be removed from directories automatically. All the synced users, provisioned licenses, and cloud-stored assets

I started a trial yesterday for my team of three (3).  My understanding was that I could add the other two team members in order for us to complete the evaluation. The thing is... I cannot add team members because the Admin Console link renders a BLANK page for my account. So, here we are on day 2 of 14 with nearly zero access (I am not the creative persons on our team, so it does almost NO GOOD for me to have access whilst my creative team members cannot gain access). Ideas?

Hi, I'd like to help for support in Data sources to import to my adobe sandbox. I already create template, and upload to ftp but after 2days I don't see anything when running reporting

For an enterprise user with named licenses what is the proper way to remove old versions of Adobe products? Do you use the Adobe Creative Cloud packager and make uninstall packages or do you use the AdobeCreativeCloudCleanerTool? I was told by support that the packager isn't for named licenses is that true, as I've used it before at it worked fine.  I tried the AdobeCreativeCloudCleanerTool and that's just a lot of hoops to go through. Thank you for any advice on this or even on what is the best way to go about updating these apps.

I'm trying to migrate my project files from a personal account to an Enterprise account. Automatic migration did not happen and I followed the manual migration procedures. I can was able to migrate the synced files and can see them in the Enterprise account but I can't see any projects in Premier Rush I was able to share my Library from the personal account to the Enterprise account but, again, I do not see any of my projects.  I've been working through this with support from my organization but they are unable to resolve it.

Hello everyone,   I can't update my XD to 41 released version, what is a problem since can't open our team project. I already tried :Adobe Creative Cloud desktop application lists uninstalled Adobe apps as up to date Solucionado: XD error "This was created with a newer version of... - Adobe Support Community - 10980188   It's really frustraiting see all the messages that adobe already received about this and we still have this issue.    Is there someone who has a efective way to solve this issue? I really need to open my team's project but right now no access at it at all.   Thank you all in advance.   P.S;. I'm in license 40.0.22 and I'm using an enterprise ID from my company, so there's no way that I can open this file in other pc or somehting like that, due to compliance guidance.   <Title was renamed by moderator>

Hey, I am trying to install several adobe apps, lke indesign, acrobat, illustrator and photoshop. I do this from the acoount of the company i work for. Though i keep getting an error (151). Adobe gives me a solution, but it is unclear for me how to solve it exactly.I need to identify afolder that is causing the error, rename it and try it again. But I have no clue where to find this folder and rename it on my computer. Can anyone hel me out?

What is Asset Migration?   Storage is a core component of the cloud offering, which ensures that you can always access your content and related services. It allows you to manage your Creative Cloud assets and Document Cloud assets. With the Creative Cloud assets, you can even enable collaboration and sharing among users. Creative Cloud also helps you sync your content to your desktop. All content created or uploaded by you is tied to your account. You can migrate content for any one of the following reasons: When switching from an Adobe ID to an Enterprise/Federated ID account. For more information, see Manage identity types. Your organization moves from teams plan to an enterprise plan. Hence, your applications get associated with your new enterprise account.   What is the purpose of Asset Migration?   The purpose of Asset Migration is to move the enterprise user's content from their company-assigned Adobe ID account to their new ent

Error installing Acrobat 21.0 (FRL-Offline). Widows 10 (64bit)Setup exiting with return code (4)The Bootstrapper Process return code is (21). 06/14/21 17:57:57:518 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10344 | Build Version - 1.16.0.106/14/21 17:57:57:518 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10344 | Logging Level verbosity Set to 406/14/21 17:57:57:518 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 10344 | Failed to get Build directory path or Windows installer MSI path.06/14/21 17:58:04:761 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 10344 | Setup exiting with return code (1)06/15/21 10:08:59:839 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 19296 | Build Version - 1.16.0.106/15/21 10:08:59:839 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 19296 | Logging Level verbosity Set to 406/15/21 10:08:59:902 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 19296 | Successfully fetched the optionXML content from MSI database ...06/15/21 10:08:59:9

We used the folloing API call expecting it will add "SYSTEM ADMIM(org super admin)" right to the specified user. However, the group have been set for the user was "USER GROUP ADMIN". Is it possible to set "SYSTEM ADMIM" right via API? GET group response:{ "lastPage": true, "result": "success", "groups": [ { "groupId": 110767925, "groupName": "Admins", "type": "SYSADMIN_GROUP", "adminGroupName": "_admin_Admins", "memberCount": 8 }, { "groupId": 110767957, "groupName": "InCopy Configuration", "type": "PRODUCT_PROFILE", "adminGroupName": "_admin_InCopy Configuration", "memberCount": 1, "productName": "InCopy", "licenseQuota": "1" } }] POST user group:curl --location --request POST 'https://usermanagement.adobe.io/v2/usermanagement/action/XXXXXXXXX@AdobeOrg' \ --header 'Authorization: Bearer tok

Are we allowed to install Adobe Acrobat Pro DC on the azure virtual instance, and if this isn't the case, how do we get the pro version on a virtual instance?

Hi,we wish to use AUSST to update Photoshop and InDesign on our windows client machines.The internal IIS server seems to be configured correctly, we can at least not find errors with its configuration.We used the Remote Update Manager to start a client update. The results are:Adobe Photoshop updated from 2020 v21.0.2 to v21.2.9.67 instead of v22.4.xAdobe InDesign updated from 15.0.1 to v15.1.3 instead of v16.2.x How can we get the override files to update to the latest versions of the software? The update log also shows the following error:Failed to find the UpdaterCore library at (C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterCore.dll) path.What does this mean? How does one correct this? Thanks for your help.Arthur