Enterprise & Teams

error p22 on my Mac  duoring instalotion 

Hi All,Sorry if I didn't phrase the question correctly. Sometimes we have to reimage a machine, or swap computers for people within the year. Normally if someone has Adobe DC, we sign out and sign back into the application on the new computer. However, we don't want to have to sign in anymore because it leads to our administrator's Cloud storage. I have successfully created a offline activation exemption package per the FAQ link https://forums.adobe.com/thread/1841589, but now face the problem of potentially going over license count if I cannot sign out /deactivate the license in the previous computer. Does anyone know how to go about deactivating this type of package?BTW its a serial key we use but it still requires us to sign in before it allows us to use the product, which is why I followed the steps in the link.

We have a Volume license key here at our company.  We have been successful installing Adobe Acrobat DC on most of our desktops.  However, we have one user that we recently installed the software and when they launch the app they get a pop-up asking them to log in with their ADOBE ID.  How do we fix this pop-up from occurring?

Hi,I am attempting to create single PDFs from an existing PDF doc ( a book) that has multiple (over 300) pages. I feel like I'm on the precipice of discovering how to do this, but not quite. I've been told that its easy to do but... Any takers?

I have these keys set in the registry:[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat][HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\2017][HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\2017\FeatureLockDown]"bSuppressSignOut"=dword:00000001"bToggleAdobeSign"=dword:00000001[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\2017\FeatureLockDown\cCloud]"bEnableAcrobatHS"=dword:00000001[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\2017\FeatureLockDown\cServices]"bTogglePrefsSync"=dword:00000001"bUpdater"=dword:00000000after some time the login/logout starts showing back up in acrobat, and the keys disappear from the registry. I am looking for some suggestions on how to get them to stick/what I am doing wrong.

After creating a successful .pkg file using the Adobe Creative Packager for CC2015 (included Photoshop, InDesign, Illustrator, and Acrobat DC) I continuously get an error code -36 {The Finder can't complete the operation because some data in ".DS_Store" can't be read or written.} when moving the files onto our network location.  I am able to save the file locally and move it into different folders on the MAC (El Capitan 10.11.3) HD with no issues and disk utility first aid came back with no errors.  I can move other files similar in size and file format into the same network drive/folder with no issues and I can move files to the MAC from the network drive with no problems so I do not think it is a permission issue on the network.  I tested the network permissions again by having another guy in my IT crew with a higher level of access move the same file under his name and the same error comes up.  There is more then enough space on the network drive so that shouldn'

I'm assuming this is a long shot, but maybe someone else has tried this.What we are trying to do is release Adobe Acrobat Reader DC to our end users, but we want to hide the tools that require an upgrade to Acrobat Standard or Pro.What I have learned is that inside C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroApp\ENU a series .aapp files are available.I have been able to do the following.If I delete AppCenter_R.aapp, Home.aapp, and Viewer.aapp I can remove the Tools and Home option completely. (The buttons stay, but they don't launch anything)I have also figured if you leave those three files, but remove the other .aapp files that from the tools menu Export PDF, Combine PDF, Send & Track, Certificates, and Send for Signature will no longer be available in the tools menu.I've also discovered from what I can tell Adobe is pulling this base menu from Application xmlns="http://ns.adobe.com/acrobat/app/2014" title="Tools" id="ToolsCenter" majorVersion="1" minorVersion="0"Ap

I'm working on a team-project with one collaborator in Adobe Premiere CC. Our source file is on Adobe Creative Cloud but If I make any changes to our Premiere project and share my changes, the other collaborator is not able to receive any changes and vice versa. Please help.

Hi,is the "Creative Cloud for teams" plan available only for small and medium-sized enterprises or it is available for any enterprise, regardless of the number of its employees ?I will be grateful if you can send me this information, in the meantime, thank you so much for your attention.Alice.

After installing the latest updates to the Adobe suite i along with co-workers constantly get this website opening on it's own over and over all day.  Just looking to see if this is happening to others along with help in where to shut it off so it stops. Thanks for your time.

I am currently suffering through a botched migration between different Adobe accounts and my rep has been unable to provide accurate answers or contact information for real technical support.Currently, I have 2 team accounts - our old one and one on a new VIP contract.  All of our users currently have matching licenses on both accounts (over 100 users/licenses on each side).  My questions regard when the original team account is finally closed.  I've had mixed reports from my users on how they are interacting with their software with the migration and have no idea if they are using the new licenses or the old ones.  The instructions we were provided basically said users would only have to log in to the adobe website and their new license would be active, but they have had differing experiences of being logged out of their software afterwards.  Is there an actual procedure somewhere that users should follow to ensure they are using the correct license?  Is

One of our users decided to set-up their own Adobe CC account and purchase Adobe Pro DC. We already have a corporate licensing portal with Adobe! Is it possible to import this new license/subscription into our central portal?Thanks, Rob.

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How do i re-install it when I can't see it?I still have indesign and illustrator but photoshop is goneI need help.

Hello we are having an issue in our organization with Creative Cloud and Acrobat XI.  This problem exists on ANY computer that has Acrobat XI installed alongside a CC application.  The problem is the Adobe CC application sees Acrobat XI as Acrobat DC.  This occurs regardless of which program is installed first.  In the images below the computer has Acrobat XI, and Premiere Pro installed.  You can see in the first image the CC app sees Acrobat DC installed and offers to update it.  The second image shows the Programs and Features window, Acrobat DC is not installed.This is a problem because we configure our CC deployments to allow the user to update their application(s) without admin approval.  When the user updates all their apps, the CC application takes the liberty of updating Acrobat XI to Acrobat DC.  Since the user isn't licensed to use Acrobat DC it runs as a 7 day trial.  When the trial expires, the user is unable to open files or pri

Using the User Management API is there a way to change the domain name from someone's email? I tried an update via the API and I received the following error:{    "completed": 0,    "notCompleted": 1,    "completedInTestMode": 0,    "result": "error",    "errors": [        {            "index": 0,            "step": 0,            "message": "Old and new email address must be in the same domain.",            "errorCode": "error.user.change_domain_update.no",            "user": "testuser@currentdomain.com"        }    ]}ideas?

I bought 9 licenses of Adobe Acrobat 2017. When I install it, the application will not launch. I have tried removing any trace of Acrobat Reader installations, using the Acrobat Cleaning Tool according to directions, I've tried cleaning up the registry, nothing seems to help. I install it, I launch it, it starts to launch, then crashes. The only PC it works on is one that is not up to date with Microsoft updates. Help, please. Windows 7 Pro.

Every day. Every single day. I have to enter my Acrobat XI Std serial number and register the product to my username.Every person in my company using this piece of software has to do the shame. What is going on?

Bonjour,Je suis technicien au centre hospitalier d'Annecy.Nous avons 4 abonnements annuels et 4 IDHier sur le PC1 avec l'utilisateur X1 nous avons fait la mise à jour de la Creative Cloud, RASHier sur le PC2 avec l'utilisateur X1 (utilisateur X2 habituel en longue absence) la mise à jour est passée mais maintenant qu'un autre utilisateur X3 se connecte sur ce PC2, un message indiquant que X1 est connectée deux fois.Comment revenir à un état normal ?MerciBernard Colmard04.50.63.67.00

I am trying to deploy Adobe Reader XI to our Windows 10 computers using SCCM 2016. I am using the following command in my package"AcroRdrDC1801120035_en_US.exe" EULA_ACCEPT=YES /qn and while the deployment works and installs Reader, the EULA acceptance doesn't. Whileit's only a minor inconvenience, we don't want our users to have to accept the agreement, especially if there is a way to automatically accept it. Can someone pleasehelp me? thanks

•Would it be possible to use certificate based authentication towards a SharePoint (webdav) solution? •Would it be possible to distribute through our MDM solution instead of relying on theAppstore to get a more controlled test before deploying versions?

HiIs it possible to lock updates (version control) for only Indesign, but allow end users to updates other apps, like Photoshop.Adobe speaks about this (20 min in the video) from 2016http://docs.macsysadmin.se/2016/video/Day1Session6.mp4 Only setting i have found is hide the App panel i Creative Cloud Desktop App.RegardsMikael

hi,Customer recently purchased Acrobat Pro 2017.I want to disable the ability to log in to Adobe ID because it is not an internetCreate an installation file to disable login settings through the Acrobat customization wizardI would like to.Where do I download the customization wizard for Acrobat Pro 2017?please answer about my question.

Where can I find the Acrobat Customization Wizard DC for version 2017

Hello there,do you have any information about when the Acrobat Customization Wizard DC for the recent 2017 version will be released?I have had some troubles distributing the latest version here.Thanks!