Enterprise & Teams

Hi,I added the catalogs indicated below on System Center Updates Publisher 2011:http://armmf.adobe.com/arm-manifests/win/SCUP/Acrobat11_Catalog.cabhttp://armmf.adobe.com/arm-manifests/win/SCUP/Acrobat10_Catalog.cabhttp://armmf.adobe.com/arm-manifests/win/SCUP/Reader11_Catalog.cabhttp://armmf.adobe.com/arm-manifests/win/SCUP/Reader10_Catalog.cabOnce I try to import through Updates - Import, I receive this error message for every single link:Download file: http://armmf.adobe.com/arm-manifests/win/SCUP/Reader10_Catalog.cab failed with message "The remote server returned an error: (503) Server Unavailable."Note: I also use http://fpdownload.adobe.com/get/flashplayer/distribution/win/AdobeFlashPlayerCatalog_SCUP.cab to get updates, but I did not get any error for this link after the import.Have you ever experienced an error like this one?Best Regards.

This has been broken for months.Someone please provide the proper locations for downloading the patch content so I can manually edit the SCUP catalog.This is WRONGDownload file: http://armdl.adobe.com/pub/adobe/acrobat/win/AcrobatDC/1700920044/AcrobatDCUpd1700920044.msp failed with message "The remote server returned an error: (404) Not Found." Updates Publisher 4/14/2017 9:09:53 AM 9 (0x0009)Download file: http://armdl.adobe.com/pub/adobe/acrobat/win/11.x/11.0.20/misc/AcrobatUpd11020.msp failed with message "The remote server returned an error: (404) Not Found." Updates Publisher 4/14/2017 9:09:52 AM 9 (0x0009)

Hi! I have a regular creative cloud membership. I am now working on a project where I would like to install Character Animator cc on more than 2 computers. Is there any way I could do that by purchasing or subscribing for 3 or more licenses for instance? Would I have to open a new account with adobe?

I am attempting to install a packaged version of Adobe Creative Cloud onto a PC which fails to connect to the internet to carry out the installation.Various urls have been whitelisted by the security and third party teams I work with. They have advised that the issue is with Adobe as they recieve the following error when attempting install:You don't have permission to access "http://ccmdls.adobe.com/" on this server. Reference #18.363cd717.1491991541.3d0baa Does anyone know if there currently an issue with the server mentioned at all? The url has been added to a No Auth and No Protocol Detect list.On the 5th of April, I was able to successfully install Creative Cloud on a laptop by bypassing the proxy entirely so surely this menas that there is a block in place within the proxy my company has in place?Is anyone able to confirm that the server is fully operational and working as expected please?Many thanks.

I had installed Create Cloud Package, and found the AdobeUpdateServerSetupTool.exe at C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities\AUSST, But I found this AdobeUpdateServerSetupTool.exe version is 4.0.0.42,not the latest version 4.1; I had downloaded and run CCPLauncher.exe from Creative Cloud Teams Admin Portals whit many times, but the ausst version still 4.0.0.42.So how can I download or upgrade ausst version to 4.1, then I can syncing Acrobat and Reader updatesThanks

When I install the CC desktop app from an non admin account I get the following error message. Has anyone else had this issue?

This user has special settings to see better. They are using 150% magnification in Windows 7 and 1400x900 resolution on a 24" monitor. This will also look like this if I remote onto her computer with our ManageEngine DesktopCentral software. How do we get the main window of Adobe to be the correct size?Here is the log file:Account Detail:    User Rights: Admin   User Account Control: Default   Process Integrity: Undefined   Profile Type: NoneAcrobat Detail:    Sandboxing: Off   Captive Reader: No   Multi-Reader on Desktop Support: OffApplications Installed:    Office Version: Office 2010 64-bitAvailable Physical Memory: 4194303 KBAvailable Virtual Memory: 4007336 KBBIOS Version: HPQOEM - 1Default Browser: C:\Program Files\Internet Explorer\iexplore.exe    Version: 11.00.9600.16428 (winblue_gdr.131013-1700)    Creation Date: 2016/12/14    Creation Time: 8:17:01 AM

Need to download the latest .msp patches of Adobe Reader and Acrobat DC and FTP is prohibited by policy and also filtered upstream by our service provider. Is anyone aware of a HTTP mirror of the FTP product repository?15.006.30306 Planned update, April 11, 2017 — Acrobat and Adobe Reader Release Notes https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/DC/dcclassic15.006april2017.html#dc15-006apriltwentyseventeenftp://ftp.adobe.com/pub/adobe/reader/win/Acrobat2015/1500630306/ EDIT:Just figured it mirror for Reader: http://ardownload.adobe.com/pub/adobe/reader/win/Acrobat2015/1500630306/AcroRdr2015Upd1500630306_MUI.msphttp://ardownload.adobe.com/pub/adobe/reader/win/Acrobat2015/1500630306/AcroRdr2015Upd1500630306_MUI.msp Acrobat:http://ardownload.adobe.com/pub/adobe/acrobat/win/Acrobat2015/1500630306/Acrobat2015Upd1500630306.msp 

Hi,Today we tried to created packages with the new 2017 distributions of some CC versions, Created packages via CCP (Mac OS) and succeed but still prompting for sign-in / trail.We created the packages with an enterprise ID with a valid license and selected the serial option (not the named serial)Any of you guys can help me out?Thanks!

Hi, my coporate ordered an Acrobat Standard DC and I received an invitation email from message@adobe.com. When I click the accept invitation link, it requires a login and password so I create my new account. After that I try to accept the invitation again but it said "this invitation was already accepted. If you feel you've reached this message in error, please talk with your team administrator and ask them to reinvite you". Then I wrote an email to our IT admin but unfortunately he said "I have no clue about this either. Adobe is external company providing their product which makes Internal IT very hard to support".So please advise what I should do next. My email is: wendy.lam@sophos.com and I look forward to hearing a solution. Guess our IT admin can't help anything here. Many thanks.

I'm using Creative Cloud Packager v1.11.0, build 34, to create packages (well, duh) for our enterprise.  Is there any reason I can not rename the enclosing folder that is created to contain the package items?For example, I want to rename "Adobe_CC_Full_64_20170411" to "Adobe_CC_2017_FULL_64".  All the pieces of the CCPackager produced package live inside that folder, such as "Build", "Exceptions", "PackageInfo", etc.Is there anything going on in the actual installers that references the enclosing folder explicitly?  If so I'd be a little surprised, but just wondered if anyone had confirmed there is no problem doing this.Thanks.

We previously had 15 licenses of Creative Cloud for team All Apps through a VIP(Value Incentive Plan) subscriptionWe are purchasing a new subscription now and all the re-sellers have quoted for the MEL version.We need to know if MEL supports Arabic language as well.Is there any way that I can get a confirmation on the language pack of the previous subscription ?If the previous subscription was MEL we can ask the re-sellers to proceed further.If the previous subscription was MEA, we need to ask the re-sellers to send quotes for MEA but this would take time and we need the software quickly.I saw this post which says that now CC supports all languages in a single versionWhat is the language set of Adobe Creative Cloud? - Super User So if MEL supports Arabic language we can go ahead with out any delay.If you can clarify these points it will be of great help

Our government workgroup has been using Photoshop CS6 for several years. As we update our OS software, we are looking to replace with Photoshop CC. One question I had from our IT people was relative to buying volume licenses and having people come and go from the workgroup. Can we "transfer" the licenses to and from different employees as they change within the unit?They were under the impression that we could not, but that doesn't sound right considering the cost of the licenses and that employees may spend a couple of years or an entire career in the unit.EDIT: Maybe the question should be whether or not individual licenses can be purchased (one-time fee) at all, or is the only way via subscription? If they can be purchased outright, then the original question would apply.ThanksMessage was edited by: Steve Everist

My organization uses Adobe Pro. If we have two discreet environments, can we extend a current license for a user's instance of Adobe Pro to the virtual environment?

I am trying to run the CCP on Windows 10 64Bit, logged in as local pc administrator. I can go through the settings to create package,  set the package details (file name, location, organization, 64-bit package, Device license, correct pool, checked box for Creative Cloud Desktop Application and both boxes under that, no custom settings. When I click next, the Adobe Application Manager reports that it has stopped working, and the only option is to close the program.HELP!Richard WollenbergerParents as Teachers National CenterSt. Louis, MO

We deployed a VDI environment this year and we want to virtualize acrobat dc pro to our office users. we have creative cloud for teams device licenses.  I tried using VMware thin app to virtualize it and it created fine, but when pushed out to users, they get an error. After they close the error box, it will work, but if they close acrobat and open it again, it won't open.  Has as anyone been successful with creative cloud and acrobat in a vmware environment? Is it technically even supported in a VDI environmen?

Our School have had some technical issues with our licensing of Creative Cloud for our students. We do not know why, but we cannot get licenses for any of our students.So, we have been forced to use a copy of the programs for our students. That means, that non of our students have access to their own licensed account,nor access to any creative cloud features. We need to fix this problem, but we dont know how.Help will be much appreciated!Kind regards, Frederik

Hi -We are in the process of implementing Federated ID. Our domain claim process status has been in 'Adobe Approval Required' for 4 business days now. What is the amount of time it took for those who implemented Federated ID to get past this step?Thanks!

Hi,We are trying to claim a domain.When going to identity  > domain configurationThe option to claim a domain is not showing.Thanks,ian

Good morning,It is since 2 years ago that I pay regularly my monthly due.At this moment I've installed ONLY one app. in one my computer.I'd a big problem in my Mac Pro and yesterday I'd to clean my disc : it is that in my Apple Store all my app. had been cancelled.I started to install the Photoshop, but I can't install it, I'm able to install ONLY as new prove.As I can do ?Thanks a lotDr. Ezio Donati

I want to to customize the email that is sent when I enroll a new user to my team.I want to remove the download links and give the user some additional info on completing the Adobe ID creation.I need to remove the download link  as I'm using a customized  installer for Acrobat Pro DC to remove unwanted features, like cloud Storage. Thanks

I am a CC customer until May 2017 but since my Lightroom workflow is too slow I think about leaving Lightroom and Photoshop. But since all my previous work is archived in Lightroom I really don't want to change my workflow. And in the near future I will need a new workstation. So maybe I'll find a computer that's fast enough for my lightroom needs. And I have access to lots of  Windows workstations for testing purposes. All that led me to this plan:I put together an USB thumbdrive with install files for Lightroom, about 100 test pictures and a script. The script reads out the computer information (CPU, GPU, RAM, drives and so on) and installs a trial Version of Lightroom. After that it put's these 100 test pictures through a Lightroom workflow with import, maybe some editing and export and measures the time lightroom takes. After that Lightroom gets uninstalled again.This could lead to a list which hardware performs best with Lightroom and hopefully a reason for me to stay there.I

I have downloaded Adobe Create Cloud Packager and installed most of the CC apps on some new iMac's for staff.However when the staff member logs in, only the following items shows as being shown as installed:Lightroom5Adobe acrobat proThe apps however ran fine when loading from Applications directory in finder.We did encounter one user issue - for Adobe InDesign, which gave errors.i ended up downloading that again to make it worki also did the followinguninstalled all apps, ran the Adove CC cleaner tool, restart,etccreated and downloaded a new package , reinstalled etcstill has same issue. except this time Indesign worked from finder>apps - so possibly the first time i downloaded it was corrupted?We also did the following for one use:ran the "Try" button for InDesign under the users account.I had to enter the Admin username/password to download and installonce done it shows up as installed for that user.So the question is. what have i done wrong? is there a bug with the packager?my p

Hello,I purchased Creative Cloud for Teams (All Apps version) and 2 licenses after the sales staff assured me that collaboration would be possible within Lightroom (desktop and mobile).  From everything I have been able to surmise, this is NOT possible.The definition of Teams and Collaboration seems to be very different at Adobe than in my mind.  Hopefully I am wrong and I just have not figured it out yet.I know that Lightroom Desktop Catalog to Lightroom Desktop Catalog collaboration or sharing etc. is not possible.  I get that, sort of.Here is a simple scenario of collaboration via Lightroom and CC Teams that I would expect and what I was led to believe possible:I would like to be able to create a Collection of many images in LR Desktop, then sync/collaborate it to my team members (as well as private non-team members) so they can access the collaborated/synced collection on their LR mobile.  For a simple example, I would like several team members to be able to bro