Enterprise & Teams

Hello, I need your help! On July the 14th I bought online the Creative Cloud for Teams (Photoshop, Illustrator and InDesign ) so we don't have it physically. When we try to access the link to download the apps the page goes blank, it doesn't give the next option to fill my data. We tried on different computers and we seem to only have the problem with the desk Mac we actually need the creative cloud for. We're using safari. Our purchase number is AD017277119. Thank you!

I purchased and ETLA license last year. A few days ago it expired and so I re-purchased. Now when using Lightroom and Photoshop it is saying my license is expired.

I pay for a business creative suite account for my works IMac, however I also need it on my Macbook Pro for work whilst traveling, can I install the creative suite onto a second machine?

My small 503(c) nonprofit purchased aCreative Cloud Photography plana bit over a year ago.We now want to add another application (Illustrator) to our subscription.Is there a nonprofit discount price on a plan that includes Illustrator? I'm having a hard time understanding how this all works.I looked here:  https://helpx.adobe.com/buying-programs/non-profit.htmlbut that explains how to qualify for nonprofit status, and we already did that last year.I need a pointer to where I make use of our status during a purchase.

I have recently join adobe (I pay the licence for the year as a student) but when I go to photoshop or other apps, they do not activate my licence and I just stay as the free account (which means just 30 days to try adobe). What am I suppose to do to activate definitely my licence ?Thans you for all your answers.

How do I setup an eneterprise email account on the LWS to use as a default email when setting up users on Acrobat Pro

Already updated PS and Ai and tried signing out and back in. PLease help! This is the message I get.Exit Code: 21Please see specific errors below for troubleshooting. For example, ERROR: DW021 ...-------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ERROR: DW021: Payload {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D} Photoshop Adobe Lightroom 6.0.0.0 of version: 8.0.0.13 is not supported by this version: 7.0.0.108 of RIBSERROR: DW021: Unsupported payload versions included-------------------------------------------------------------------------------------

I currently manage around 100 computers that need a specific add-on to be installed on all the computers.Installing the CC Desktop Application is NOT an option because of the nagging to log in with your adobe account and asking to run updates on users that do not have permission to do so.Because the Extension Manager was killed off in CC 2014 this leaves no other known way to install add-ons into adobe products other than the CC Desktop Application.Is there any other way I am missing that allows me to deploy an add-on to multiple machines without using this app?

Hi.I have an issue with Creative cloud packager application.A few months ago, I packaged Acrobat DC for a customer.From their Creative Cloud Packager application, there is only one Acrobat DC available, no other choices are possible.Now they are telling me they are expecting the Acrobat DC Pro version, but they have standard.Does someone have any idea what is going on?Since there are no other Acrobat DC available, how can I package it?I am not knowledged in Adobe products, but since we handle IT for the customer, I need to understand how to solve the issue the proper way for them.Anybody?

I have a grey squared that has appeared on my color scheme have tried to remove it with my lecture as it wont remove every time we hit any other color the grey square follows is there any way we could get rid of it as I have taken screen shot for referenceyours kindlyJames Brown.

I have a CC teams license. My company just moved to Enterprise. How do I seamlessly move over without disruption? My teams will auto update in a few days so I am trying to do it before I get billed again. THanks.

My client's system recently upgraded from Acro Reader 11.0 to Adobe Pro.  To open pdf files from within a database, I need to identify the path & file that opens pdf files.  Any help is greatly appreciated!!!!

Please help me download the cc photoshop.  I have been trying for 2 days not and I cannot seem to make it happen.  I am a 72 year old guy and I am not very computer savy.

My company needs the E-sign services provided with the Document Cloud. We are members of the VIP program, is there a way to just purchase the Document Cloud. If so, how do we go about doing it?I need to know which license to add before making the purchase.Thanks

Hallo nach erfolgter Installation erscheint immer ein Fenster "Anmeldung erforderlich", wie kann man das automatisieren oder per CommandLine-Parameter bei der installation mitgeben, so dass es nicht bei jedem Benutzer erscheintWie verteilen Software mit Microsoft SCCM R2

como posso resolver o problema de erro desconhecido ao tentar usar as ferramenta  de edição ou outra qualquer  no acrobat 11 pro  em portugues

Hello I got robbed for mac book pro.I bought the pack adobe creative master pro a few years ago with a friend.We used five computers !Could you give me a new code to reinstall this package.I could send you a receipt (deposit of complaint gendarmerie) as proof of my good faith.

I have a VIP number to order my software. The licency has already been paid. How can I download and install software?

Hello Adobe community!I'm using the CCP to create a package with video applications:* Adobe After Effects CC * Adobe Media Encoder CC * Adobe Audition CC * Adobe Premiere Pro CC When i use our serial number for "Creative Cloud ENT 1.0 All Languages Multiple Platforms CCSV VIDEO SN184" and chose Language: Svenska (Swedish) the package created still installs the applications with english as language. I've used the nonvideo serial and successfully created packages that install in Swedish (nonvideo applications). We've created the video package several times to ensuare we haven't been careless in the creation process as well as triedinstall the packages on different computers. Are the video-related applications only available in english or is there something up with our serial for "CCSV VIDEO SN184"?Additional question: the video applications, are they not available for 32-bit Windows anymore? they don't show with the video serial under current or archived media in the CCP.Thank you in adv

So i just brought the Creative Cloud Photography plan Student and Teacher Edition (one-year)‎ and no idea how to get and start using the programs?

My school purchased a site license for Adobe CS3 and we are unable to activate the software upon installation on our new PCs. Any help would be greatly appreciated.

How does one confirm or validate that a new license has been applied to Adobe Acrobat Pro XI after using the RemoveVolumeSerial.exe and then AdobeSerialization.exe files created by the Creative Cloud Packager and deployed via SCCM? Is there a file or registry setting that can be checked to verify the license did in fact update? This is in an enterprise environment, so opening the app to check is not a viable solution.Thanks,-Rob

Hi, so over the summer we purchased Abobe cc and downloaded the products using packages manager.I have deployed this site wide but some machines now fail to launch the software and instead prompt for a username and password. This is not the behaviour we have experienced prior to now.I have deployed the same image accross school so i dont understand the random behaviour.Even if i try to put in my abobe credentials nothing happens.Surely this cannot be the process? Once i have downloaded it and deployed it shouldnt it just work?I have gone through all troubleshooting tips and everything seems fine.Any help would be appreciated.

Hello -I have a customer that is unable to save or open PDF files from a UNC path in Acrobat 11 in an XD7.6 published app on Windows 2012r2, any ideas?

If you call the Education Sales Department the phone rings forever and then disconnects. If you fill out the Marketing Cloud information request form - no one ever follows up. If you want to purchase an Adobe Stock plan and are an educational entity you are SOL (non-profits don't pay tax).