Enterprise & Teams

Hallo,ich habe einen Server erstellt, welcher die Updates für jegliche Programme von Ihnen herunterladen soll und diese bei Bedarf auf die Clients installieren soll.Wie bzw. wo kann ich denn den Updateserver ändern, auf den zugegriffen werden soll, sobald Updates verfügbar sind? Bzw. kann ich das Ganze mit dem Packager in Verbindung bringen, sodass die neuen Packages auf den Clients schon auf den Verteilerserver eingestellt sind ?Grüße

I had Acrobat XI Std installed on a Windows 2012 R2 server running Remote Desktop Services. A user was having problems with it randomly crashing. I uninstalled it last night and installed a trial version of Acobat DC Pro as a troubleshooting step. This has already crashed at least once today. There are 3 application even log entries listed below related to the crash. The event ID 0 entry looks to be some event unknown to the Windows Event Viewer. Is there somewhere else to find info on that event?The root of the problem looks to be with the Visual C++ 2013 Redistributable. She says that the crash happened when she was attempting to add a new page to a PDF doc. Any suggestions on troubleshooting problems related to the MSVCR120.dll?Event ID 0The description for Event ID 0 from source Adobe Acrobat cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local comp

Hi There,We're in the process of migrating to Creative Cloud and have worked out how to avoid downloading and installing each machine separately - Creative Cloud Packager.We've made a test install and while the Creative Cloud Packager has worked great, we've noticed that the Creative Cloud app doesn't recognize that any of the apps installed by Creative Cloud Packager are actually installed - we're just seeing the apps listed with big install buttons next to them. Presumably this means that we can't run any updates for these apps either?We can launch and use the apps so obviously Creative Cloud is seeing the licenses but how to we get Creative Cloud to recognize that apps are installed?Any pointers in the right direction would be much appreciated.CheersBen

If my organization creates an Enterprise account to manage users will I be able to limit what Admin users can see in the admin console? Scenario, I have a site that will have 6 computers licensed with Adobe CC on a "per device" license. At this site there will be a technician who will perform the install so their account will need to have sufficient privileges. However, I need to limit the tech from having access or being able to see all other license that have been purchased in the past. Is this possible?

I am installing Creative Cloud on a VDI system and I need to capture and save off the user profile settings pertaining to their Adobe ID login and program settings. Can anyone give me the file locations and registry settings that are involved with this?

Hello We just purchased the new software for Illustrator and Photoshop but we do not get a prompt or find the screen to add our new license.

We have a site licence for Adobe Creative Cloud 2015.I've packaged Adobe Creative Cloud 2015 Muse for Windows.We use Microsoft SCCM to deploy packaged applications to our 8000 managed Windows 7 machines.Using MS SCCM I can install the packaged CC 2015 Muse from the command line.However, how do I uninstall an Adobe Creative Cloud 2015 application from the command line?

We have a site licence for Adobe Creative Cloud 2015.I've packaged Adobe Creative Cloud 2015 Muse for Windows.We use Microsoft SCCM to deploy packaged applications to our 8000 managed Windows 7 machines.Using MS SCCM I can install the packaged CC 2015 Muse from the command line.However, how do I uninstall an Adobe Creative Cloud 2015 application from the command line?

Team,Please let me know is font folio free with adobe cce or adobe cct.Regards,Shashi

I have creative cloud for teams and want to add a license for one user so that they really only use Adobe Acrobat DC. Can I add a licence with just (for example) Photoshop CC and Acrobat DC will be available as well? I do not want to have to purchase a whole new product - Acrobat DC is available with the full Creative Cloud, but is not available as an individual product when adding a new licence.

Hello.I usually créate packages on my local computer, and then copy them to a network drive, for deployment.However when I try to edit a package I made, the creative cloud packager fails with a "Selected package is corrupt" message. I tried to map the folder to a network drive, or copy to a local folder but it doesn't work.It seems to only work if I copy it in the very same folder where it was created. However, I have a few packages of which i don't knwo the original location.What can I do to edit this packages?Thanks.

I have tested this with 11.0.08 and 11.0.07 and the issue exists in both, I just wanted to note this so there wasn't an impression this was introduced with 11.0.08. Two bugs are below with details.1. Adobe Reader does not seem to be recognizing trusted sites in Internet Explorer. Adobe Reader is still opening pdfs in the IE trusted sites in protected view. This is causing issues on websites that try to call pdf's to automatically print. I have ensured the "Automatically trust sites from my Win OS security zones" option is checked, however the trusted sites are never trusted. The only way I have been able to get protected view to be disabled on these sites is by manually adding them to the trusted hosts within Adobe which is not the behavior I would expect.2. Adobe Reader will not let you add more than one trusted site if you delete the very first site from the trusted hosts before deleting the second one. Below are the steps to reproduce this.Add blah.com as a trusted host in the "Secu

My organization does not upgrade at each document cycle nor does it have a need to cloud author PDF documents. My MAIN goal is to be able to create and manage PDF forms.My organization does NOT need a cloud solution for this purpose. Is there a standalone purchase that is newer than Acrobat Pro 9.0? Currently am working in a Windows 10 environment and there seems to be insurmountable issues with Pro 9.0.Thank you in advance for your help and direction. Would contact customer support, but previous contact resulted in badgering and almost refusal to not point me in the direction I was requesting.

Hi, just a quick question. I have recently become a member of Creative Cloud.I thought that I could share this membership on one other pcI now try to log in by my account on another pc, but need to have a redemption code, which i don't have@

Rather than eliminate the entire PDFmaker plug-in from my Acrobat 2015 DC deployment, can I disable only the Automatic Archival feature/button?This feature would not comply with our enterprise policies.I am using the Adobe Customization Wizard. Is there a registry setting to apply?

I have been dealing with this issue for several days and can't seem to find an answer. We have purchased several seats for the Creative Cloud. We are attempting to create packages with the CC packager. Specfically, we created a package that contains InDesign, PhotoShop, and Illustrator for Win 7 64 bit. Neither the MSI nor the Setup.exe works.The installation begins and the progress bar progresses to about 1/3 then stalls. It then shoots across and then rolls back quickly.This is the 3rd time we've created this package.I have tried to install this with elevated credentials and even under the local administrator account all with the same results.I even contacted Adobe support and had the technician remote into my machine who then proceeded to screw up a whole host of settings - my bad I guess for trusting a 1st level technician. However, she did get it installed on my computer. I just have to go back and fix everything she broke. I am now trying to get this package (I created & dow

Mijn CC 2015 apps werken ineens niet meer. Ik krijg de foutmelding: Adobe Photoshop CC2015 kan niet worden geopend vanwege een probleem. Vraag de ontwikkelaar na of Adobe Photoshop CC 2015 werkt met deze versie van OS X.  Mogelijk moet u het programma opnieuw installeren. Zorg ervoor dat u alle beschikbare updates voor het programma en voor OS X installeert. ..." Maar ik heb de nieuwste updates van zowel OS X als CC 2015 geïnstalleerd. Heeft iemand een tip, behalve alles opnieuw installeren?

Or is there a number to call for customer support?

My order number is 10448557059 and can not use any application, she said test period expired.

I am currently trying to create an Adobe Presenter 10 package using the Creative Cloud Packager. In our environment we are running Windows 8.1 (64-bit) with Microsoft Office Professional 2013 (32-bit).Initially when I created the package I selected the 64-bit version which spat out a package I could install. The problem was that when I tried to open the program it prompted me with "Check if Adobe Presenter Add-In for Microsoft PowerPoint is enabled." Guides I found online said that the Add-In may be disabled but I could not find any trace of it. I then thought maybe I needed to create the package using the 32-bit option due to Microsoft Office also being 32-bit, but I also ran into the same issue where I could not find let alone enable the Add-In.I then found the following guide online:Launch CCP.Click on Create package and click Next.Give the name of the package , location to save it , License type as "Serial Number License" , Select "32- bit Package if your OS is 32 bit or select 64-

I have a licensed version of Acrobat Pro from our academic institution but it's not accepting our licensed serial number. We are not able to use the online version and need to do a hard copy installation. For a few months I did have the online version but tried to delete (unable). Any help in this regard?

We are a college with Adobe CC 2015 installed on 25 lab computers. We use device licenses and therefore Adobe CC Desktop is not installed on the lab computers as recommended by Adobe. Is it possible to for students to create themes using Adobe Color CC on their mobile devices and then import those themes on a lab computer? It appears the Adobe CC desktop software would be needed on the desktops in order to do it. Is that correct? Is there a workaround? Any help would be appreciated. Janden Richards

I am a student at Carteret Community College in Morehead City NC.  I paid the subscription and loaded the photoshop, illustrator on my PC.  It doesn't work as well as the MAC so I purchased a Mac today.  Can I load the program on that computer? thanks Carol

we created a video in premeire. when we try to open it all we get is OFF LINE japanese blank segments.....how do we view original video with segments created ?

Having an issue with a program that uses Acrobat to open files stored in an Amazon AWS S3 bucket.I'm assisting with the support of this issue, but do not know enough about the firewall settings to know what needs to be opened:Steps to recreate:Through firewall, go to Acrobat. Click File > Open In the open field, paste the file location, which looks something like this:https://bucketname.s3.amazonaws.com/[path/to the file/ in the bucket].  When opening behind the firewall I get the following message: A few notes after playing the troubleshooting game:I tried doing the same steps on a document that was not using https and had a web based url... got the same message: leads me to understand that it is not just Amazon.. It just happens to the be the place I care about getting to.Pasting the same location into a web browser opens the file so the file can be accessed through the firewall, just not through Adobe.When I perform the exact same steps not behind the firewall, the document