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I purchased and registered Adobe Lightroom 6 some years ago. I am trying to install it on a new laptop. I have the installation file on my new laptop. When I run it, it asks me to log in to Adobe, which I do successfully. it asks me for the serial number which I've provided. I then come to a screen titled serial number upgrade.An error message comes up Saying serial number you provided is valid but a qualified product could not be found on this computer. This of course is incorrect because I'm actually using the Lightroom six installation files to get this far. I'm asked to select a product which goes from Lightroom 1 through 5. I do not want to downgrade. I want to install the version I purchased.When I go to customer support for help, they say they don't support this product . Please help me install lightroom 6 on my new machine. I bought a permanent license and I want to use it.
I recently upgraded to the latest version of Lightroom Classic V13-5-2 and since that time I am unable to import picures to the catalog. Initially maybe a dozen or so images are imported but the screen then freezes and the mesage on screen is "the programme is not responding " I am invited to wait for the program to respond but it is consistently failing to do so. I am able to export images from the catalog to my desktop but the import function is not working. On invesigating further I am invited to delete the current version of Lightroom and install an earlier version of Lightroom Classic. I have attempted to do this several times but without sucess. Each time I am told to close the current version of Lighroom which I have done but this does not appear to be recognosed and I am unable to progress further. I have run my Norton anti virus softwrare and no security risks have been detected I am using a Leovo laptop Ideapad with Windows on board. I would greatly apprec
I have thousands of pic in my Library/ "All Photographs"How do I move some of these photos into target Collections? I'd appreciate guidance.Cliff (In Spain)
Lightroom Classic erkennt und akzeptiert die Datei catalog.pse24db nicht. Gibt es eine Möglichkeit?
When I want to sync meta data in the library, I had an error in the databse Besides of that, in some cases (not only those with multiple select and sync) I mention a label, a title or a description but then don't show up in the library. But LR has the data somewhere because he can filter on it and will provide it while exporting. This bug is highly inconvenient when keywording and titeling large amounts of photo's (for AdobeStock or press agencies) since what you see on the screen is not what you get.I checked the integrity of the catalogus: no problem found. Here the label is blue but doesn't turn blue
Hi guys, I just recently purchase a Sony a7III. I have my file format on my camera set to just RAW. I've uploaded all of my pictures to my pc (uploaded as .arw files) and upon viewing them on the default photo application for windows 10, it shows a 'filtered' preview (jpeg) of the image for a few seconds before switching to the raw version (dulled out version, no filters, etc). My issue is when uploading my pictures to Lightroom, Lightroom only shows the jpeg images for me to edit and never the raw. I get this same issue when uploading my pictures to photoshop too. I have tried everything (and spent hours on this) and cannot find out how to get Lightroom to show me the raw image. I have googled possible solutions and have matched my settings/preferences to x source but still have been unable to solve this issue. I'm using Lightroom classic 12.4 / camera raw 15.4. If anyone can help me or has a possible solution to this, I would be forever grateful. Thank you in
Since the update to Lightroom Classic CC, the graduated filter (and the radial filter), with "Show edit pins" set to "Auto", doesn't show the guides on their first use on a picture. I have to get the cursor out of the image, then back again, to make them appear.There's no problem if the "Show edit pins" option is set to "Always".Anyone with the same issue? Any solution?
Hi! I've been a long time Aperture user, and the one thing I still miss from that application is how straightforward the library module was: in LRC, when I'm into library view and scrolling through photos with the arrow keys, let's say I've got a 5 lines and 5 columns of photos showing, it always goes to the bottom right (so photos 25, for instance) before it shows the next line of photos. I find that quite annoying when I'm matching total exposures or working on photos from the same scene: I want to see the upcoming photos, not only the ones I've already worked on. I'm not sure if I'm explaining this correctly. In Aperture, with a 5x5 photos view, I remember it going to the last photo of line 4, keeping the fifth line visible, and when selecting photos from line 5, showing the sixt line too. that was soooo useful. Is there a way to make LRC work the same?Thanks!
The menu bar at the top of the program is often red when I use the program.
Since I upgraded to the latest version of Lightroom Classic the person, background and subject masks no longer work. I press the masking button and nothing happens. Also if I try to use some of the AI masks such as whiten teeth or enhance eyes, these do not work - the masking screen shows a blank mask with ! next to it. My Windows updates are current. I was using all the features mentioned above earlier this year. Below is my system info:Lightroom Classic version: 13.5.1 [ 202408271704-d15d09cd ]License: Creative CloudLanguage setting: enOperating system: Windows 11 - Home Premium EditionVersion: 11.0.22631Application architecture: x64System architecture: x64Logical processor count: 8Processor speed: 3.0GHzSqLite Version: 3.36.0CPU Utilisation: 0.0%Power Source: Plugged InBuilt-in memory: 16195.4 MBDedicated GPU memory used by Lightroom: 1060.8MB / 4044.3MB (26%)Real memory available to Lightroom: 16195.4 MBReal memory used by Lightroom: 3734.8 MB (23.0%)Virtual memory used by Lig
Lightroom Classic 11.5IMacOS 10.15.7 Just downloaded more than 600 HEIC images from my wife's iPhone. They seemed to import ok. However as soon as I open the Develope module I get the error massage "The file appears to be unsupported or damaged". I can edit it but I cannot export it or save it anywhere without an error. If I try to export it to Photoshop, it opens in Camera Raw and freezes. Only way out is to force quit Photoshop. I have read several Adobe articles but none seem to address this issue. There does not appear to be any Lightroom Preference that mentiones HEIC files. Please do not tell me to reinstall Lightroom, move the files to another location, etc.,etc., or any of that nonsence. My version of Lightroom works just fine with JPG or RAW files. If HEIC files are not compatible with Lightroom then just say so. I just need a way to convert 600+ files to JPG.
Hi, i want to migrate from On1 photo raw 2020 to Lightroom Classic. Is it possible to move my entire library over, without losing my edits, keywords and so on? What format should I export my images from On1 to Lightroom Classic in to preserv edits and keywords, if its possible? Any tips on what the best way to do it might be?
I have been using Lr for about 6 months, I keyworded most of the photos, still have more to do. On some photos I used multiple keywords, and was wondering if I could search for more than one at a time. For example, I am looking for a bird in winter in a tree in the snow, the keywords I have are; bird, winter, snow and tree, can I search for photos that have all four keywords?
Dès que j'allume LRC, le message "Une erreur s'est produite lors de la tentative de changement de modules." apparait et l'application s'éteint. Je ne peux pas avancer avec mes projets (Mac OSX Sequoia). Quulqu'un aurait un conseil ou comment procéder pour faire fonctionner l'appli? LRC version 13.5.1 Mac book pro 15", 2019 Mac OSX Sequoia Processeur : 2,4 GHz Intel Core i9 8 cœurs Graphics Intel UHD Graphics 630 1536 Mo Mémoire : 32 Go 2400 MHz DDR4 [Moved from 'Bugs' to 'Discussions' by moderator, according to forum rules. Lightroom Classic 13.5.1 is not supported on MacOS Sequoia]
Running Windows 11 and with the latest Lightroom updates installed.I have a folder on an external drive called Favourites. When viewed from Lightroom, it shows around 2345 images. Just for giggles, I viewed the same Favourites folder, this time from Explorer and it showed 2415 images.I went back to LR and Import and selected the same Favourites folder and was suddenly faced with 198241 images to import (this is with "Don't Import Selected Duplicates" selected) If I right click an image from this import window and select show in Explorer, it shows the image as being on another drive altogether.Any thoughts on why this is happening?Here's my Favourites from Lightroom Here's my Favourites folder when viewed in Explorer Here's the Favourites Folder from the Import WindowHere's what I see if I right click an image from the import windows and say Show in Explorer
I have been using this copy of LR6 since 2017 when I bought it. Now I try to run it and I get a sign in nag. This begins a circular process. I just want my program back without all of the fuss.
Bonjour,Jusqu'à présent pour traiter mes photos avec Lightroom Classic utilisais un Imac 27 pouces, (8 ans)Avec OSD Monterey, pas de souci pour télécharger les photos, mais pour le traitement pour passer à la suivant c'étais pas très rapide.Pour mon nouveau Pc, car je suis passé sous Windows 11.Espace disque 1 Terra SSD Processeur : intel(R) Corel (TM) i7 -14700 2.1 GHz Mémoire RAM installé 16.0 GB Carte graphique NVIDIA GeForce RXT 460 Écran LG HHD 4K 27 pouces.Voici mon problème avec Lightroom classic En général, je dois charger 200 photos résolution 5568 × 3712 20.7 M qui se trouvent sur une carte XQD.Une fois le téléchargement lancé, je dois attendre un très long moment pour que les photos se charge et quand je dis long, c'est long, j'ai installé sur un autre PC bien moins adapté à Lightroom aussi avec Windows 11 pour voir et là dès le téléchargement lancer les photos se charge presque instantanément !!Sur mon nouveau Pc j'ai bien vérifié si tout est bien à jour pour les paramètres
I am using the latest version of LRC and it has always been set to backup on exit. This has worked perfectly up until now. When exiting it asks to backup as per normal, I start the backup and it appears to be working. Once Lightroom closes after backup is complete the backup files are then deleted. If I point the backup to a new location it performs the backup and then on subsequent backups the files are then deleted. Is this a bug with the latest update from Adobe or has something changed in the configuration that I cannot see?More information: backup size is 1.2 GB available space for backup on any drive ranges from 4 TB to 48 TB, so hard drive space is not an issue. It occurs on all drive types from spinning disk to SSD, and it does not matter if it is the primary disk or not the same issue happens. There is no error messages, backups appear to run as per normal then Lightroom exits and then the backups just disappear. Any help would be appreciated.
Hi everyone,I have an heating issue in my macbook pro which has i9 processor and 32 gb of ram and 2 tb of storage. It heats up in using of 30 min. Its gpu if full acccelerated too. Apple care center are telling that you are using a high end sofware so it is heating. Any help what to do.
Hi, since a while now I can't seem to see or adjust the edit pins on masks when a mask is bigger than the photo/crop. I have a radial gradient for example and cant adjust the size without placing the border in the frame of the picture....
I have a library with processed images. Unfortunately the file names have changed. Is there a way to link the files without having to do this file by file (more then 1000 images)
Bonjour, j'ai à chaque fois ce message d'erreur lorsque je veux ouvrir une photo de LrC vers Ps 2024, cela fonctionnait avant correctement. Si je réinstalle Adobe Photoshop 2024, vais-je perdre tout ce que j'avais dedans (brushes, actions enregistrées,....)? Merci d'avance pour votre aide 🤗
Hi, Lightroom Classic v13.5.1 on Mac Sonoma 14.6.1 I'm trying to publish a collection to Flickr and I get an error message:- Can't update this collection. An internal error has occurred: Error Domain=NSXMLParserErrorDomain Code=76 "Line 4: Opening and ending tag mismatch: META line 2 and HEAD Userinfo={NSLocalizedDescription=Line 4: Opening and ending tag mismatch: META line 2 and HEAD Anyone else getting this message? Si
I'm doing a rather large import (3000 images) and the processing gets stuck at the Build Smart Previews step. The images are successfully imported to the catalog and destination folders - it's the previews step that stalls. Lightroom is gobbling memory until the system becomes unresponsive. I tried manually requesting smart previews on the folders of images and had the same result. After 20+hrs it finally just stalled and I had to kill Lightroom. I've successfully imported large groups of images like this before with no issues, and the import and preview build takes < 2hr. Below is a snapshot of the "system info" while it's bogged down creating previews. Lightroom Classic version: 13.5.1 [ 202408271704-d15d09cd ]License: Creative CloudLanguage setting: enOperating system: Windows 10 - Home Premium EditionVersion: 10.0.19045Application architecture: x64System architecture: x64Logical processor count: 4Processor speed: 2.9GHzSqLite V
I have a Windows 11 computer. Since updating to lightroom 13.5, when importing images into lightroom I have been getting low memory on C: drive warnings. My question is: does lightroom have a command similar to the ctrl+alt command in Photoshop that the user to define the drive space that the app uses to do ith thing.
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