Lightroom ecosystem (Cloud-based)

Here we go again. Lightroom began crashing on me over the last few days. All updates are current. Working fine thru the editing process and just began crashing. I have filed many reports and no contact from Lightroom yet. Anyone else have this issue just begin? Hoping for a work around.    [Mod: Moved to the appropriate Lightroom ecosystem forum]  

I am no longer able to hide the giant menu on the leftThis sidebar menu needs to have the capability to be hidden on the tablet application. This is supposed to be my photo gallery. The grid of images should take up as much of the screen as possible. The sidebar panels are still able to be hidden on desktop and my phone. Am i missing something?

Using the cloud is a painfully slow process even though I have a fast internet connection.  plugging the phone into the computer provides access to apple’s camera files but not Lr’s.  I want to speed up that process.  Some other third party camera apps put there files into the same folder that Apple does but Lr does not

Currently Lightroom Mobile on iOS can only import photos from the Apple Photos app. It would be great if we had the ability to import and save to iCloud Drive. I would also like the ability to be able to choose Lightroom as an app to open photos with when selecting “Open With” within iCloud Drive. 

We get so many questions about this I decided that an authoritative post would be helpful.    If you've purchased a subscription from a mobile app store, (e.g. Apple's App Store, the Google Play Store or the Samsung Store), the subscription is for mobile devices only. Running Lightroom Desktop on a PC or a Mac requires a specific subscription purchased for desktop computers.   The Desktop subscription includes access to the Mobile product but not vice-versa. Lightroom Web is included in all subscriptions. If you've purchased the incorrect subscription for your needs, or your needs have changed, please login here to update your plan: https://www.adobe.com/products/photoshop-lightroom.html After subscribing to the Ecosystem plan, you can decide whether to cancel your mobile-only plan. Hopefully this helps.     

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Hello, I would like to report an issue with “Save copy to device” in Lightroom Mobile for Android.Device / PlatformMy smartphone is an Android phone.I am using Lightroom Mobile v11.3.1 on my Android smartphone.IssueWhen I open a photo in Lightroom Mobile and chooseShare → Save copy to device,I get the error message:“Couldn’t complete export”and the photo is not saved to my Android device.What I have already checkedMy Adobe account is correct. Cloud sync is working properly. The same photos are visible in Lightroom on my laptop. The same photos are also visible in Lightroom Web. My Android phone has enough free storage space. I restarted the phone. I uninstalled and reinstalled Lightroom. After reinstalling, I signed in again and completed syncing. Use Cellular Data is enabled in Lightroom settings. I force-stopped the app and reopened it. I also cleared the app cache. I tried Store locally for an album, but it also did not work properly.Comparison testOn my Galaxy Tab / Lightroom v11.2

Hello I’m setting up my computer it is a Mac 5pro chip but I’m having a little trouble uploading presets if I load less then 10 at a time it is ok but if I do more it looks like thisThere all xmp filesThe ten priests r working but when I do it again Lightroom crashes and restartsThis is what I am going to do I installed Lightroom cc n photoshop I’m going to leave Lightroom on so everything can sync n I will try again tomorrow Ok I waited 24 hours it says everything has since but I have missing photos that put in the cloud  

I upgraded to an iphone 17 and logged back in to the Lightroom app just fine with a code sent to my email. All my photos were there so it was definitely my account but the subscription features are no longer accessible. When I try to resubscribe, it says my subscription is valid for another 5 months. I don’t know how to get the features in the app to recognize that. 

I have paid for 1 year lightroom premium pack after 1 month the premium version is gone give me any solution for me give me the premium version of lightroom or rufund the amount

Pago o premium pra usar todos os recursos do app, mas de um mês pra cá não estão funcionando! Exemplo: o retoque no rosto! Não funciona. A mensagem que aparece é que não tem área pra retocar. 

I have found a folder within my Lightroom catalogue called originals taking up a fair bit of room, they are also showing all new uploaded photos in my ‘recents’ on the laptop .. while editing do these NEED to be kept, if they are deleted will the files themselves be deleted, I of course have the raws on a hard drive but wanted to know if deleting these would cause an issue during the editing process? Pic of folder below . When I delete them from that folder, the moment I edit them they pop back into that same original folder again? 

not a question its feed back new update where it closes all the sub menus is a pain and slows work down.

Todos os meus álbuns e pastas desapareceram do meu Lightroom mobile, mesmo criando um novo eles não aparecem.Isso aconteceu depois da atualização 

Is everyone experienced a problem with stretched photos with wrong aspect ratios, shown in Lightroom web gallery? They are OK in Lightroom, but shows in wrong way in web version..... This is so bad, I just show them to the client..... For Example:I suppose it's a bug, I have no control on how they look here!..... Please, Adobe, this is rediculous...

Topaz AI sharpening not working correctly. The program will start to run and then tells me to check my internet connection. My connection is fine. Is there an interface issue??

Hi, I'm having an issue with Lightroom Mobile on my iPhone 11 running iOS 26.5. The AI Retouch tool is not working correctly. It processes for a few seconds and then says "No retouchable areas could be found," even when the subject's face is clearly visible. This issue started immediately after updating to iOS 26.5.I have already:Updated Lightroom to version 11.4.0 Reinstalled the app Restarted my iPhone Confirmed I have an active Lightroom Premium subscription Tested on both Wi-Fi and cellular Tested Adobe's sample image, which also fails with the same errorSome photos work, while others do not, even though they were all taken on the same Sony a6400 camera with the same settings. Since the sample image also fails, I believe this is a bug with Lightroom Mobile or an iOS 26.5 compatibility issue.Could you please check whether this is a known issue and escalate it to the Lightroom engineering team if necessary?

LR Mobile (Android v11.4.1) is losing the synced Albums when on a cellular network. The synced images can still be seen in the All Images folder.  Interestingly, returning to a Wi-Fi connection, the Albums will eventually return. If I’m on cellular, I can get the albums to appear by logging out of LR Mobile, clear cache, and then going through two factor authorization to log back in. However, that is not sustainable.I verified that the setting for “Use Cellular Data” was still turned OnI had no issues with my 100 albums appearing in the LR Mobile Android app while on the cellular network prior to installing the v11.4.1 update.

It would be nice if Lightroom (not LrC) wouldn't ask for an Adobe License every time I try to start Lightroom in offline mode. It’s annoying when I’m sitting in the Train with no Internet and I can’t start Lightroom because every time I do, Lightroom is asking for network connection to prove the license.It costs so much money to use this buggy program that this should be the minimum. It can’t be that difficult that Lightroom asks just once in a month so it's possible to work in an environment without internet connection.

I've been using Lightroom for well over 2 years now. When I upload images now from my Galaxy S23, it is specifically raw. Images, it is drastically changing the image from what it looks like in my gallery. It briefly displays the image exactly as it is in my gallery. And then quickly applies a Galaxy, a Samsung Galaxy profile to it. As a preset, and it looks terrible. It completely defeats the point of me using raw mode in the first place. If you can't transfer that original data into Lightroom, it doesn't help me to be able to edit it. That's the whole point of me using raw, it wasn't an issue approximately two weeks ago. It's just started doing it. It's terrible and it needs to be fixed. Because it completely ruins the usability of this program for me.And i'm sure many others

I’m trying to use the new AI Topaz Sharpen tool, and it gives me the error saying: “Output too large. Try a smaller scale or reduce the image size”I shoot in 60MP RAW. So to use it, I really need to reduce my resoution first? WTF? I’m not trying to upscale anything. Just sharpen.So… what is the maximum resolution of a photo I can use this tool on? That would be helpful information in the error message. Just saying...