Lightroom ecosystem (Cloud-based)

I can't see the photos I modified years and also some days ago. They like don't exist, it is all black, like they can't synchronize, but my internet connection is okay. I tried everything but I can't recuperate my photos. I never deleted them, I don't know what to do. It's free version of lightroom mobile. I need desperately some help.Please someone tell me what should I do.

As soon as I go to the mask section of lightroom, it immidiately stops responding. It will stop working before I even select a tool and start a new mask. It will stop responding to the point of crashing. I saw that someone had a similar problem that was fixed by updating the drivers. I've now made sure everything was up to date and it still isn't working. 

Hello, I just activated my Lightroom subscription. When I try to edit my Iphone pictures it says that HEIC pictures are only supported with an active subscription. Can someone help?

Hello everyone. Here I want to ask about this Adobe Firefly Website, I want to use it. but why there is a notification like that above. What does it mean? please experts immediately answer my question.

Lightroom for mobile (android) is frequently blocking import of images because it thinks they're duplicates, but they absolutely aren't. There's no way I can see on the mobile interface to stop this behaviour.

  June'23, REMIX IT!   This month we are taking you to the cost of Maine as we roll into summer. Use your creativity to reimagine this photo and share your edits in the comments below. Follow Lightroom Community Remix It! to see the most current remix.   How to Join Make sure you have the latest version of Lightroom Desktop, iOS, or Android Follow this link to the June Remix It! Challenge in Lightroom Share a screenshot & link to your Remix in the comments below!    Check back next month to see our top picks for this challenge! Good luck, and have fun! 😄    About the photographer Celeste Guidice has been an Adobe Community Expert since 2016 and founded the Nashua Adobe User Group in 2012. She is a commercial photographer and Lightroom coach based in New Hampshire.   Helpful Links | Download Lightroom | Remix - Quick Tip | Lightroom Academy | Make your photo Remixable | How to edit Remixable photos in L

HELP. First things first. This is my operating environment and has been  for the past year. Operating system: Windows 11OS Version: Windows 11 Home (2009)Application architecture: x64System architecture: x64Computer model: System manufacturer ROG MAXIMUS XI HERO (WI-FI) / Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz Processor speed: 3.6 GHz Nvidia GeForce GTX 1070Ti Graphis Card 16GB  DDR4 RAM (Built-in memory: 16297.7 MB) Real memory available to Lightroom: 16297.7 MBReal memory used by Lightroom: 6177.6 MB (37.9%)Virtual memory used by Lightroom: 27560.9 MB ((WHY IS THIS SO HIGH?))Memory cache size: 557.5 MB Suddenly my LR program has begun acting strangly. It will only delete pictures one time per launch. In other words, if I select a number of photo's to delete it will work, but only once per launch.  When I try a 2nd time the pictures remain darkened out but undeleted.  Once this happens I can no longer export pic's I've edited.  I have tried removing the LR,

Seems that under 8.4.1, we've lost the ability to sort using the Custom Order option.  I would like to see this option reinstated.  Now my photo sequences are different in my Android app vice my Windows app.  I still have the ability to use Custom Order on the Windows app.

Lightroom, doesn't it acknowledge my payment that I I paid in Galaxy so I can't access the better functions Any ideas? 

I use Lightroom CC (mobile version) to edit photos on my Huawei P20. I recently found out a problem when publishing photos on Instagram. The photos look perfectly normal when saving them to my device from Lightroom CC but when trying to publish them on IG, there appears yellow colored areas on top of the photos. The areas are rectangle shaped and they appear differently in every photo I try to publish. Both apps (IG and Lightroom CC) were updated a few days ago and after that this problem appeared. I am able to publish non-edited photos normally on IG. If I try to take a screenshot of an edited photo it still makes the yellow areas on top of it when publishing on IG. What can be wrong with the app/apps?

Hi, I would love some help with this issue. A few weeks ago I've purchased the 'Photography plan' (Photoshop + LR + LR cc) on a website: Licentie 2 Go. (I'm Dutch, so if anyone is also from the Netherlands, please let me know...) I have activated my license, but when I go to Lightroom desktop, it says that my license is expired. After a lot (read, hours of frustration...) searching and chatting, I think I need the Serial Number. On Adobe Account > membership and payment > products, then they ask for a Serial Number. But I can't find it, not in my mail, nowhere...  Is there an other way to solve this issue, or does anyone know where to find it when you've purchased it not on Adobe?

I travel alot, and Lightroom is my go-to editing app because of its portable nature, all the features packed and downloaded. But despite this LR doesn't load? Hopefully this is a bug, because the editing works fine offline, just not if you start it up that way. Kind regards,Samuel

I am trying to connect my new Z8 to lightroom on my iPad to import photos. I connect to the Z8 wifi from my iPad. I then start Lr on my iPad (Lr 12.4, iOS 16.5.1). When I try and select camera in device, I get a "No connected camera device found." message. Not sure if this is a bug or I am missing some step. Has anyone successfully done this or have an idea of what I may be doing wrong?

I'm in a time crunch and I cannot for the life of me figure out how to export a photo from Lightroom (not classic) as a PDF. It gives me only the options: JPEG, TIF and DNG but I must have the file in PDF format. The internet says I can export as a PDF from the Print section of the toolbar, but my screen doesn't display a toolbar at all (doesn't show up by pressing T or Command/Control T). Am I missing something? Creative Cloud says Lightroom is up to date and running the most recent version - my Mac laptop isn't up to date but I figured that wouldn't have any impact. Any help is appreciated, thank you.

Lightroom was working for a few weeks and now I cannot use lightroom masks without crashing the application. Basically its useless.... Anyone have ideas? I reinstalled video drivers. <crashreport serviceVersion="4.8.0.5" clientVersion="4.8.0.5" applicationName="Adobe Lightroom" applicationVersion="6.4" build="20230601-0912-70a59ed" source="Windows-Client" crashType="n/a"><time year="2023" month="6" day="28" hour="20" minute="8" second="57" timeoffset="-480" timezone="Pacific Daylight Time"/><user guid="e481fb15-09a4-4d13-bec7-9c1bbf993a97"/><system platform="Windows 10 Home" osversion="10.0" osbuild="22621" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="65256" machine="12th Gen Intel(R) Core(TM) i7-12700" model="Intel64 Family 6 Model 151 Stepping 2" cpuCount="20" cpuType="8664" cpuFreq="2112 MHz" processorArchitecture="9"/><gpu><gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="

I moved to Poland from Belarus and the app thinks I'm still there. I changed my location information in Adobe, but nothing has changed. Now I can't subscribe. Please help.I use the iPad version of Lightroom (version 8.3.2)

I have been trying to figure this out now for a few weeks, lightroom keeps crashing on my computer it worked just fine before and now it will work for a short time, like 1 minute, and then a window will pop up to have me send a crash report. I have sent it and done the don't send, I have updated the program, uninstalled and reinstalled and I get nothing. It happens no matter what button I push.  Running Windows 10 App version: 6.4

Hi! I can't do any masking.. "No people found" No s**t Sherlock, it's a photo of a bird or a tree! So, there isn't any option. No people - no masking att all.. This can't be the case?? Help me please!

When I mask the sky in LR I can now only adjust temerature or saturation. When I ahjust exposure or highlight or shadows the whole image gets adjusted. This is new and I would love to know how te get it back to what it was. Many thanks,John

Did Lightroom mobile get rid of the versions option ? I have looked everywhere on the app and can no longer find the versions option to edit my photos with 

Hi,After the last update for Lightroom maybe 2 or 3 weeks ago, every time I try to open the masking tool, my computer freezes, I tried to close the window, ending it with the task management and even after I reset the computer, the lightroom screen still show open. I have to shut down the computer to star all over again. thank you

I'm using a Canon 6D Mark ll and shooting only in RAW. I uploaded my photos to my Apple iMac Photos where all the photos there say they are in a RAW format. I then add these raw photos to Lightroom and some of them convert to JPEG and some of them stay RAW. Now I don't understand why it changes to JPEG on its own. How do I stop this from happening since I want to edit all my photos in RAW? I'm also not sure what is making this happen? I have the latest updates for Lightroom and Apple iMac, is there something that I have to do to my camera? I prefer to upload all my photos to my Apple iMac Photos and then pick which photos I want to add direclty to Lightroom. I'm  also noticing from my pervious lightroom photo edits for RAW, is that there will be around 6-7 RAW images and then 1 JPEG and it repeats a similar pattern, which is weird because all the photos where shot only in RAW? In Lightroom when I click add photos button, the raw image that I took on my camera n

I just installed Lightroom for iPad (basically becasue I am taking an iPhone Photography course that requires Lightroom Mobile) and was under the impression - at least it is listed in the Lightroom for iPad listing in the iPad App Store - that there is a Premium 40GB Monthly subscription for $1.99 a month. The after installing the app I only see the option for a $4.99 monthly subscription. And when I started a "chat" on the Adobe Lightroom site the person who answered said "We only sell plans for the desktop version" without even attempting to refer me to the mobile site.Any help would be appreciated?

HelloI have Lr Mobile 8.4 installed in iOS 16.5 on an iPhone 13 Pro Max.The Edit Replay does not appear in the share menu.Am I doing something wrong or must I have the iPhone 14 for this feature to work? Thank you in advance for your help.

I've been with support for 45 min and they said maybe it's both of my SD cards.  When I try to import photos from my Sony a7iv it says no images can be imported on selected device.  There are pictures on there that haven't been imported.  Also this is MAC.  If click the as card on the desk top I can open the files and import into light room, why can't I do it the way I used to though using Add photos button on left of screen in Lightroom cloud.  Thinking of switching to C1 Also it's worked perfectly for the last year.