Lightroom ecosystem (Cloud-based)

I have one photo (CR3) that I edited in Lightroom on my mac which I then proceeded to "Duplicate 1 photo" to have a different edit. The original is edited and properly synced but the duplicate is stuck in persistent "uploading" state—despite leaving for a considerable amount of time. On my mac, Lightroom CC: On my iPhone and iPad: On iPhone and iPad album view: All apps are updated to the latest versions as of time of posting.macOS Ventura: Adobe Photoshop Lightroom version 6.0iOS 16 & iPadOS 16: Lightroom version version 8.0.0 7FE042/60 

Hello, Every time I try to open my Creative Cloud Light room, I get the error "Lightroom is having trouble connecting to the server. Please try again later."  I have tested all possible options and have concluded that I an connected to wi-fi and server. Has anyone else experienced this issue and resolved? Thanks, Kim 

I am considering cancelling my membership for a short time, but want to know if photos that are already uploaded to Lightroom, will they be saved and I can access them again when I re-join in the future?  Thanks. 

I've created an important collection in Lightroom Classic and synced it with Mobile so that it's an album in Lightroom Mobile.  I can reorder the photos in the collection on Classic, and then view the album in custom order on Mobile, and it looks lovely. But, I'm taking my iPad to a family function (is a memorial album for a funeral) and I really though there was a way to adjust the custom order of an album on mobile.  I can't seem to do it in the iPad app, nor in the web browser.  Whenever I select a photo, it pops up the menu allowing me to add, move, copy, share, remove... but not reorder.   I really think I remember being able to drag a photo to a new position in the album, in either the browser on iPad or the iPad app, without activating this select menu that provides other options (add, copy, share, remove...).   Am I missing something? Or mis-remembering this feature?     Thanks!

Hi, I have a subscribed account on my iphone and I want to open it in my macbook pro. How? Do I have to subscribe again for another gadget (MacBook) and how to sync it? Thanks

Hi, my lightroom app can't seem to import any files, can't sync or even make a folder.  I have uninstalled and reinstalled a few times, got my work organisation to check it wasn't anything to do with security. Is anyone else having this problem or know what to do? Thanks in advance!   [Moderator moved the thread to the correct forum]

Hallo Gemeinde, ich verwende sowohl Lightroom Classic als auch Lightroom (CC) auf einem Mac (Ventura) plus diversen Mobilgeräten (iPad, Samsung Galaxy). Ich habe nun festgestellt, dass bei vielen Fotos die Originale fehlen und offenbar nur noch Smart-Vorschauen vorliegen. Es wird dann anstatt eines grünen Hakens ein graues Symbol angezeigt. Soweit ich das sehen kann, scheinen nur RAW-Files (Fuji) betroffen zu sein, aber keine JPGs. Kann jemand sagen, ob die Originale wieder hergestellt werden können und wie dieses Problem überhaupt entstehen kann? Danke & viele Grüße, Dieter  

Just swithced to Android from Apple and am beginning to wonder if this was a mistake. The mobile LR app seems to only support the standard camera on the Samsung Galaxy Note 10+, not the wide angle or telephoto. Am I missing a setup, or is this the case? Thanks!   {Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

HelloMy lightroom is working slowly, this is especially noticeable when I select a preset or switch photos. I have a little idea how to speed up the Classic version, but I don't understand how I can do the same with Cloud Lightroom (the client is installed on a PC (Windows))Classic works much faster. I have a normal internet connection (100mb/s)Can you give me some advice? I'm trying to train myself to switch to the cloud version, it's really convenient, but noticeably slower processing drives me crazy.

We're happy to announce the release of Lightroom Mobile 8.0.1   What's new in this update? Support for new cameras and lenses. Bug fixes to several customer-reported issues. For details, see Fixed issues.   To update Lightroom Mobile to 8.0.1, go to the App Store or the Google Play store to install the available update. Updates may take several days to appear for Lightroom Mobile via the Google Play store. You can also check here.   If you are looking for your options in Export that appear to be missing, please see: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/p-lightroom-8-0-1-export-options-may-appear-different-for-individuals/m-p/13364302#M72081   

Hi it's been 2 months since my "Lightroom" app, on my iPhone 14 pro max, running iOS 15, keeps crushing as soon as I open it.If I uninstall it, it works for the first 2/3 times then it stops working and keeps crushing again. It's really annoying as I have PAID for this and I need to use it for work.  

I've recently updated Lightroom to its newest update (6.0) on my MacOS and I usually have no problems with it. But since doing the update there is no longer an option for me to export my photos with my watermark. There isn't even an option in the any of the menus regarding watermarks or how to edit them anymore. I've searched around on google and a couple of forums, but had no look in fixing the problem. I will add a screenshot of my exporting window in which the watermark checkbox/edit option isn't available and a screenshot of the adobe lightroom drop down where the watermark options should be. Has the option to export with watermarks been removed on this newest update?Could anyone suggest a fix for me? 

Since upgrading to Lightroom Android v8.0.0 and Lightroom Desktop v6 about a week ago, I have been having all kinds of syncing issues.  I have been using both for many years already and this is definitely a new problem.  I do most of my editing (cropping, lighting, masking/editing) on my Android device, but it is not always syncing to the cloud or the desktop.  Most of the time it is, but many, many times it is not.  For those that don't sync properly, on both the cloud and the desktop when I go to edit a photo, it will say something along the lines of that I need to open my Android device and allow the sync to continue before I can edit.  It is open on my Android.  I even shut it down and reopen it, but still not syncing properly.  Once in a while if I change the value on a slider it will force a sync, but other times that won't even work.  I have to delete some photos (losing all my editing) and reimport them and start all over. Even editi

Wow 

I'm looking to downgrade my storage space. I'm currently on a free trial after my year subscription for 1T space expired. It ends in a few days and I'm curtious what happens to my saved photos if I chose to not renew my subscription. Do all the photos get deleted? What happens if I downgrade my space, does the extra photos get deleted? also why is there no customer care phone number or email? Hopefully this community forum produces results I guess. thanks in advance 

Dear Lightroom Developers, I have been using Adobe Lightroom for a while now, and I love it. However, I recently changed phones, and since then, whenever I open the app, the little blue circle on the cloud in the top right just goes around, and no photos appear in the gallery. I then found that the app apparently has a bug, because when I go to preferences > photo import options, the app closes and an alert shows saying the app has a bug, please update the app when the developer has fixed the bug.  Please can you find the issue, and provide an update with a fix so I can continue using the app. Thank you

Any idea fresh new PC windows 11 Ligrhroom crash during start.   <?xml version="1.0"?><!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"><crashreport serviceVersion="4.8.0.5" clientVersion="4.8.0.5" applicationName="Adobe Lightroom" applicationVersion="6.0" build="20220928-0910-e5c3644" source="Windows-Client" crashType="n/a"><time year="2022" month="11" day="4" hour="19" minute="29" second="9" timeoffset="60" timezone="W. Europe Standard Time"/><user guid="c1d2be61-9331-4a81-b3f7-d919a139ee58"/><system platform="Windows 10 Pro N" osversion="10.0" osbuild="22621" applicationlanguage="en-us" userlanguage="en-NL" oslanguage="en-US" ram="65307" machine="12th Gen Intel(R) Core(TM) i7-12700K" model="Intel64 Family 6 Model 151 Stepping 2" cpuCount="20" cpuType="8664" cpuFreq="3610 MHz" processorArchitecture="9"/><gpu><gpuinfo availability="Off Line" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) UHD Gr

Good day, CommunitySince this is my first post, I might not be able to express myself as clearly as I would like to, but I'd like to write about an experiment I tried out where I used my smartphone to create bokeh utilizing lights, a product, a toy, and my iPhone. I wanted to share the story with you wonderful Lightroom users before I release a thorough youtube video on how I created these photographs. By drawing circles over the bokeh light and adjusting the exposure, texture, and sharpness, as well as raising and decreasing the warmth and contrast to give the image a softer feel, I was able to enhance the bokeh lights using Lightroom's brush masking tool.In order to keep my subject from having any overexposed edges, I additionally subtracted the "subject" layer mask. I then created light streaks using the circle tool employing the same techniques I used to enhance the bokeh, just enough to give it the impression of a concert.Here's the before and after!

La situation actuelle : J’ai deux ordinateurs, un smartphone. Ma compagne C. a un ordinateur portable et un smartphone. Sur mes deux ordinateurs, j’ai la suite Adobe. Sur ma Tour PC, j’ai un disque dur SSD de « caches » sur lequel j’ai mon catalogue Lr Classique. A cette tour PC est relié un NAS contenant toutes les photos-vidéos par dossiers, triés par date. (Exemple de nomenclature : VOLUME PHOTO//LIGHTROOM//FICHIERS PHOTO//2022//202203_voyage_laponie). Ce NAS est « mirroré » en remote. J’aurais aimé pour voir avoir le catalogue sur la NAS mais Lr ne l’autorise pas, ce qui m’aurait permis d’utiliser le même catalogue Lr Classic au bureau et chez moi (les deux localisations des deux NAS). Je peux envisager d’avoir mon catalogue sur un DD externe, mais cela me paraît être une solution d’un ancien temps. Je n’ai qu’un seul catalogue Lr, et ce catalogue me sert pour mes différents usages : shootings portraits, shootings paysages, mai

I was getting tired of lugging my laptop around to manage my photos during shoots, so i bought an iPad with the intention of replacing my windows computer. The key app for me is Lightroom. What encouraged me is the fact, that with iPad Pro and the newest OS I can mount my SD cards and directly import the images w/o crazy Bluetooth/WLAN connection nightmares and half cooked apps. In the meantime I seriously regret my decision and again, the key reason is LR mobile. Here an incomplete list of what I cannot do compared to LR Classic on my windows machine:- stack RAWs and JPEG when browsing, marking and labeling my photos- Selecting groups of images for color labeling and assigning #1-5 qualifiers for selecting keepers and discards- renaming photos according to my trusted and long standing procedure (yyyy-mm-dd_event-place-site#xxxx)- assigning key words- exporting catalogues (in fact LR mobile does not seem to have a catalogue concept at all but rather collections only. I find it a nightm

Hi,I cannot apply preset to multiple photos. I selected many photos in Lightroom and applied preset, but only the one showing as main window is updating, none of the other selected pictures are unchanged. Also when selected grid view and then trying to click the edit (top tight icon) to show the edit panel and the presets, the grid view is changed to details view. Using LR version 5.5

Hallo,Lightroom verursacht auf meinem Rechner regelhaft nach etwa 10 Minuten Workflow einen Fehler am Netzwerkadapter. Die Netzwerkverbindung wird dabei beendet, der Netzwerkadapter kann nicht mehr gestartet werden. Im Gerätemanager wird Fehlercode 10 angezeigt.Das Problem tritt sowohl mit Lan-Adapter als auch WLAN (beide Intel) auf. Nur an diesem einen Rechner und nur bei Lightroom. Nach einem Neustart funktionieren beide erst wieder, bis zum erneuten Ausstieg nach ca. 10 MinutenNeuinstallation der Treiber, Treiber-Update und LR-Neuinstallation bisher erfolglos.Alle 10 Minuten Neustart zur Synchronisation macht keinen Spass.Hat jemand eine Idee?Gruß, Bernd

Hello everyone. I have problem with opening Lightroom CC on my two macs. I've installed it in CC, it is shown at top list of installed apps, but nothing happens when I hit 'open' in CC app. I've also noticed that there's no Lightroom icon on my Launchpad (Lightroom Classic is also installed -  this one works perfect). I have the same issue on other Mac on different account. Is there any bug or I am doing something wrong? Please help.

Hi all, Please excuse my ignorance, still VERY much a newbie here so go easy on me but having some real trouble getting LR to import my photos. I've downloaded Adobe's DNG Converter but when I choose the folder to convert, it keeps coming back saying there's an 'error parsing the files' (CR3). I've tried opening it in Canon's DPP4 software as well and it still won't recognise them. I also tried formatting the SD card because there was also another message saying the files could have been damaged (when previewing) and still no luck. I'm using the latest and most recent version of everything, the camera is literally a few weeks old (only just been getting around to playing with it the past week or so) with a new SD card as well. The file sizes are as expected for RAW and no anomolies. What am I doing wrong? - It all works seemlessly in everybody else's tutorial, article, video, advice etc. Help? Thanks in advance, A frustrated newbie, Dan

hi, i just downloaded lightroom mobile, bought presets, installed it and it turned out that from the application level i can't see almost any photos from the gallery that i can add. I have almost 10k photos in the gallery and in the application I can only see 100. When I import one of those photos that I can't see in the app from the gallery level (which i can do), while applying the preset it pops up an error "this preset contains a profile for another camera that cannot be added to the photo..." . I took a new photo and it is already displayed in the gallery from the application level. why can't i see other pics? All of the pics are jpg