Lightroom ecosystem (Cloud-based)

Hello,   Wondering if anyone else encountered this bug: When opening a video from Lr on my phone, it loads for a few seconds, black screens and crashes the app. Pictures are fine, editing pictures is fine, just videos. Any suggestions would be great.   I am using a Google Pixel 10 Pro XL.    Thank you.

Liebe Community,seit dem Update auf Lightroom 8.0 habe ich massive Probleme mit dem Maskierungs- und Cropping-Tool (Bildbeschnitt).Wenn ich Lightroom starte, funktioniert es für ein paar Minuten. Nachdem ich zwei oder drei Bilder bearbeitet habe, funktionieren sowohl das Maskierungs- als auch das Zuschneidewerkzeug nicht mehr richtig. Es wird weder eine Maske gezeichnet noch werden die Balken an der Seite des Rahmens angezeigt, um die Größe eines Bildes zu ändern.Ich muss Lightroom jedes Mal neu starten, damit es für ein oder zwei Bilder wieder funktioniert, bevor es wieder funktioniert.Ich verwende auch die neueste Version von Mac OS.Viele GrüßeNico

Ver8.4   消去済み画像を復元したのち、最近の項目に戻った時、左右の矢印が機能しなくなるバグが発生。   一度アプリを閉じ再度開くと治るが、根本解決にはなっていない。

I can enable the setting, but when I exit the setting and return it is always turned off again.

I have a photo that has multiple older versions that were auto saved in the Versions tab. I recently applied Denoise to it from the Detail panel. Upon hovering over the older versions in the version tab, they're all previewed as if they had Denoise applied.   If you have time to move this post from Bugs to Discussions, then you have time to acknowledge it, along with my two other posts (1, 2) which were moved and still remain unacknowledged by your staff, despite there being staff activity on much more recent posts.

Mac OS Sequoia 15.5 / Lightroom desktop 8.4. If: I create a mask (e.g., Select Color) then choose intersect with Brush, the brush doesn't show until the mouse button is pushed and the size cannot be controled using the sq bracket keys although the slider works. Once the brush shows, it doesn't disappear until another item is selected. This problem does not exist in Classic or Photo Raw. This wasn't an issue prior to the update yesterday.

If you hover over a folder or album with an ampersand in its name, and the name is long enough to be truncated (therefore warranting a tooltip), you'll notice that the ampersand does not show up in the tooltip: an underscore appears instead.   For example, if the name is "Crate & Barrel" the tooltip shows "Crate _Barrel".

Since downloading the latest version of Lightroom for iPhone, I have been unable to post photos on Instagram. I keep getting error messages. I removed both apps and reinstalled them, but they did not solve the problem. The same thing happens on my iPad. I think it's a bug in the latest version of LR.

Lightroom 8.5.1Mac Studio M1 MaxMacos 15.6.1 Steps:1. Create new mask with a Brush >> the brush strokes appear as expected with a red overlay2. Close Masking and go to Grid view.3. Open same picture in Edit4. Open Masking and select the brush mask >> the red mask overlay is one moment visible and then disappears. It does not come back by toggling 'Show overlay'. Workaround:Go to 'Compare' view and back to 'Detail' view, the red overlay mask appears again and stays visible. I have tried resetting Preferences and reinstalling Lightroom, but this behaviour stays the same.Hope this issue will be resolved in the next update soon. Greetings, Peter Vrijlandt

Any star-ratings applied to RAF files coming from the new Fujifilm GFX100RF are not being recognized by Lightroom (nor Bridge). In-camera star ratings applied to GFX100RF JPG and HIF files are being imported recognized no problem.   I have tested with both uncompressed and compressed RAF files. No difference.   RAF files that were star-rated in-camera on my X100VI or X-T5 work properly; the ratings appear as expected in both Lr and Br. This problem only seems to happen with RAF files from the GFX100RF (for me).   As a sanity check, the star ratings are clearly visible in the RAF files using EXIFTOOL, Photo Mechanic, and FastRawViewer.I've tested this on the Mac, iPhone and iPad versions of Lr.      

For whatever reason, when iOS is set to 12h time instead of 24h, Lightroom bugs out when exporting images and overwrites the date and time metadata with the current date and time, causing the photo to be out of order and not placed next to the original in the camera roll.

Does not crash without watermark. (I want to have my watermark on my photos) Following is the crash report: <Crash report attached as document>

Recently started using the secondary display feature on Lightroom CC, setting it to Photo Grid, while the primary is in detail mode.  I'll use the Photo Grid to sort thru similar pictures and reject using the X key. The issue is that if you maximize the Secondary display, then select images and hit x, the secondary window resizes to smaller than full screen.   Version 8.5.1 Windows 11 Steps to reproduce:  In main window, in the bottom icon for Secondary Window, select photogrid.  Move secondary window to second monitor and either double click the header or click the maximize icon.  Select either 1 or many images in the photo grid.  Hit the X key to reject.  Secondary window will come out of full screen.

**New post below on 7th May 2025** I have this same problem on 2 installs. On Macbook Pro and Mac Studio. iPhone and iPad versions work fine.   I'm on latest MACOS and Latest Lightroom desktop. Screenshots show RAM in Activity Monitor..   I've tried uninstalling on both machines. I've even reinstalled the OS. Have waited on possible updates fixing things but it still happens.   Very frustrating as I'm paying for the app but can't use it on full screen monitor with keyboard and mouse.   Any ideas? I can't seem to find references or answers to my problem so I have no idea if this is unique to me somehow.   Help/advice appreciated.

I updated to the latest version of the cloud based lightroom last night and noticed the lens vignetting is gone on the lens corrections tab. So it leaves a vignette on my images and I'm unable to fix it. Anyone know if there's a way to get that back? 

Lightroom overlays do not appear. The overlays do not appear and no matter how many settings I change, they do not respond at all.

While trying to import from an sd card to light room it tells me to grant access to files and folders.  That is already toggled on. As well as photos having full access.  It's still preventing me from importing photos from an sd card. Even without the sd card connected and I click import, it tells me to grant access to Lightroom. It's been toggled on and off. Force reset and reinstalled with the same issue

Hello, I am also facing an issue for some time now and I would like to report it.   I edit all my photos on the Lightroom desktop aplication and sometimes I like to check how they look on the Lightroom mobile app on my android phone.   If I edit a photo on my desktop and create multiple edited versions, I can see all of the different versions correctely named on the android app. However, when I click in any of these versions on the android app the photo actually reverts back to the original unedited version. Even the preview for each version shows the original unedited photo.   I have tried to reinstall the android app and had no luck. If you could solve this would really appreciate it.  I have been facing this issue for more than a month now and it is becoming unconvenient.    Thanks!

I paid for the premium service but I didn't receive it.

Hey everyone, I recently upgraded to AM5 with an X3D and already disabled the Ryzen integrated graphics in the BIOS, and it didn't change anything. When I was still using AM4 without X3D, Lightroom worked, too. Every time I try to launch regular Lightroom, I get an error message without even being able to click anything in the program. Every other program, however, works without issues. Photoshop, After Effects, Illustrator, Encoder, and all other applications work, but Lightroom doesn't. Please help. (the latest drivers for all of them are installed)

Hi    since last update (10.5) , when I edit a picture ( raw or jpeg) on my iPad Pro , and rotate my screen work on 16:9, the screen freezes immediately after screen rotation ,  during few minutes. Impossible to do anything , even to shut down the iPad. The apps stay open and frozen . After few minutes, iPad restart.    I reproduced this bug several times with same scenario    no issue on my iPhone with the same picture    very strange 

Hi there. I have seen some discussion of this kind of thing before, but I have never seen anything definitive. Today I tried to open a picture and it blurred so badly it was ruined and I couldn't find a way to undo it. This is a Video of what I am talking about.   How can I disable this or at least undo it?   Notes: Phone is Pixel 9 Pro, image is DNG (raw). Android version is 15 and LR mobile version is 10.2.1.   Thank you!

Hello,   As part of the recently released update, there are issues with synchronizing images that have AI Denoise applied.   When presets are applied to such a photo in the Android version, AI Denoise is automatically deactivated and there is no way to undo it, unless you apply AI Denoise again in the desktop version.   Hopefully this can be fixed, the issue doesn't occur on the web app.

Currently it is not possible to crate a smart album to show picturs without rating. Please add this possibility. Thx