Premiere Elements

When I create a video recording (MP4) in Premiere Elements 15, I do not get Audio/Sound when I try to play the video back on certain apps, such as Windows Media Player (which is an up-to-date version) and when I import it into my Video Editing software from Adobe.  Interestingly, if I just double-click on the file on my laptop, it will open up and play with audio in the Movies & TV default app on my Windows 10 laptop.  Any guidance on why audio won't play on some applications. 

I have used Premiere Elements10 for years very successfully.However, now when I start a new project and bring in a .MOV or .MP$ file and click on it to play it ther audio plays but not the video which makes it impossibleto edit the segment.  I am on a Windows 10 PC, could this be a computer setting or a problem with Elements 10?

I already have tried updating my drivers, but it says up to date. I have tried uninstalling and re-installing them, but no avail. I seem to be very confused, as this happens with every .mp4 video (short and long) and every .mov file i had. If someone could help me, i'd be very thankful 🙂 .The image i have added shows my problem.

My Gopro 9 files wont load to Elements I get generic error. I am running it on a 2019 iMac. I have read some of the threads with solutions for windows. I am computer illeterate when it comes to looking in the heart of things and expect Adobe to sort this. Luckily I have Cyberlink and that has no problems with these files, in fact nor does Virb edit. Looks like i mi

I got a new Windows 10 PC in December and loaded Premeire Elements 2021.  The program would occasionally lock up.  I then upgraded to 2021.1 and it is still very unstable.  It locks up the PC, sometimes to the point where I can't get control of the PC, no task manager, and have to hold the power button down to force a reset.  I'm not doing anything advanced, just some simple titles in a short video.  I'm not running any other programs at the same time.   Th PC is Asus laptop with AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx 2.30GHz.  16GB RAM.  64-bit Windows 10 Pro Ver 1909 OS build 18363.1379. I attached the Premiere Elements version information. Using this software has been very frustrating and disappointing.  Please help.Thanks,Brian

On a Yoga 12, i5-5200U with 4 gigs of ram. (can't be upgraded as ram is on the MB.)When playing an edited video in expert mode, the CPU pins at 100%. Does better in other modes. Are there adjustments I can make to provide a better experience?  Thanks...

I didn't find the possibility to change the speech track from stereo to mono.I found the effect "fill right with left", but this won't be comfortable, if I record lots of parts.I have Premiere Elements 2018. Thank you very much,kind regards, Alexander

My premier elements 2018 will not play the footage imported. It always has until now. Does anyone have any ideas?I am getting very fed up with the contiual issues and maybe looking for other software, any suggestions. 

I'm using Premiere Elements 14, i'm trying to import video recorded on a GoPro Hero 7 and getting an Error Message "The importer reported a generic error".Video plays fine in Windows Media and VLC, the Codec is H264 - MPEG-4 AVC (part 10)(avc1) in a resolution of 1920x1440Very sketchy info online on how to resolve this other than to convert to another Codec which is not sustainable as this is now my main video camera . Any suggestions on how to get Premiere Elements 14 to recognise the Codec or is it another issue? Thanks!

I opened up Adobe Premiere Elements this morning and came to the usual page which has a bunch of new things to try out up top, the three apps (Organizer, Photo Editor, Video Editor) and the recent files below. I opened up my latest video editor file (.prel) and it loaded, but asked me to update it so I did. Once the update finished, I tried reopening the file and it did the "Loading Adobe Premiere Elements Workspace..." animation, but nothing loaded. I've tried restarting my PC and navigating to my project in File Explorer but I can't open my project, or even Video Editor itself.

Dear Friends, I purchased many yars ago, the suite 8 Pro of Adobe Elements and made a movie that untill now I was able to see normally even with the newest versions of the program (12, 14 18....). Since I upgraded at the suite 2020/21 recently, when I try to see the old movie, make with the 8 Pro version, I can see it, but with a black band in the middle, where is written that the 8 version trial time has expired.Is there any possibility to make that band disappear to see my video as before?(Always purchased original programs from Adobe).Thank you for the answer.

Prem El 20 - can't authorise acces to YouTube,  It's supposed to be automatic the first time you try to export, but it never came up and I just get a blank grey box.  How can I do this manually?

HelloWhat does this pop up mean, plse? I get it when I try to edit a clip in Prem Elements 11. The Adobe link referred to, does not exist. 

I have a 2017 iMac with 24 GB of ram, an i5 3.8Ghz processor and a Radeon Pro 580 8 GB graphics card.  I am presently trying out the 2021 Premiere Elements trial version which says it doesn's support GPU acceleration. I have the comercial product on order and am waiting for it to be delivered. My question is, will the GPU acceleration in the full version make a big difference in the choppy slow editing?  If not I think I will return the unopened version once I recieve it, as I find the present choppy and slow performance very frustrating and almost unusable..... Thanks in advance for any comments you may have. 

Hi everyone. I seem to have a rather unique issue. I browed the community, but couldn't find my exact issue, so I hope someone here can help me out. I made a video a while back and exported it. It contained titles and texts. All was well. Today, I decided to change something in the video, so I opened the program, cut something out (that's all I did--cut out maybe 5 seconds of videoframe), saved it under a new file name and then exported it under a new file name (it's really the same name with a 1.1 attached). After the export, when I open the new video, suddenly my titles are gone. The text in the video is still there, but the beginning title and end title do not show. Instead, I get a few seconds of black screen until the video starts and a few seconds of black screen after it ends. I tried rendering. I tried moving the titles into different Video sections. None of that helped. (I should mention: I also have an image attached to the titles on a separate video line, but

I made the mistake of taking some footage with an old Canon Vixia HV30 and now unfortunately I'm not able to save the video to my computer.  I was successful on the same desktop about 5-6 years ago running Windows 7 and using Adobe Premier Elements 11.  I used a firewire adapter to download the HDV from the Canon. After upgrading the desktop to Windows 10 I didn't have occassion to use the camcorder until now. Unfortunately while Premier Elements recognizes the camcorder, it crashes everytime I press "pause" on the capture screen.  (Yes, I confirmed tha the project settings are for 1080i HDV.)  I thought that perhaps using the latest Premier may resolve the issue. Unfortunately Premier Elements 2021 doesn't even recognize the Canon. Any suggestions or help in dowloading the video for editing woudl be very helpful  Thanks in advance.

Why can't I used a second monitor for playback on Premiere Elements 2020?I know this is possible on Premiere Pro via the preference/playback/ 2 monitors.Am I missing something here??

Hello all. I'm new to this forum and fairly new to video editing. Here's my quandry in as few words as possible.I mainly record audio, and in many situations I find myself needing to compile videos from multiple sources and sync all of them to one single audio file. It's clear how to deal with situations where the audio falls basically right in the middle of a frame, hence creating a very obvious lack of sync between A and V.  Just adjust the beginning of the audio to match the video. I've done it million times and it's easy.  But in a situation where one of the videos I get is synced up well and others aren't, adjusting the audio (music) is not an option on a per-clip basis unless you want horrible skips and surges in the music. Obvioulsy unacceptable.So, I think I understand that it's not possible to move video by less than one frame. But is it possible, even in a utility outside of Premiere, to convert to double the frame rate, trim one frame from the beginning of the clip

I'm trying to update Premiere Elements to the latest version. When I close the program and try to install the update I get the message 'Couldn't start Update Manager. Retry after some time'I've been getting this message for a couple of days now. It's followed by 'There is no application set to open the URL auphd://update?sapCode=PRE&baseVersion=19.0&platform=osx10-64&skipUpdateinfo=true.'I'm running on a 2020 IMac under BigSur. Many thanksChris 

Hi all.  I've been a long-time user of Premiere Elements 9.  I have not felt the need to upgrade, but now I'm interested in some of the new features, as well as the ability to create projects in 60p.  So I downloaded the trial version of Premiere Elements 2020.  (The 2021 version is not compatible with my PC)Trying it out on previous projects, I noticed a filter was shown as "Offline", unavailable.  It turned out to be the Brightness/Contrast filter.  It seems v.2020 does brightness/contrast a different way, with a button on the side that allows this adjustment.  This means that a), I can't open older projects in the new version, as all my previous adjustments would need to be redone.  b) Worse, there doesn't seem to be a way to "animate" the adjustment, so that it changes with time across the clip.  This is essential for me, as I have many clips where the exposure changes as the scene changes, and different adjustments are needed at differe

Hello, i am sorry for my bad english.I have upgraded my Premiere Elements Version 14 to 21.1.Now, i became a serialnumber for photoshop elements. Thats wrong! I try to contact the support, but the link on website is not working. So somebody can help me?

i had premier elements years ago. Now i bought the 2021 versionto relearn and use. Im interesting in creating a fancy 5 to 15 sec intro screen forr my youtube videos.  I notice there are a lot of templates offered online. It looks like they only work with the Pro Version? I guess i dont want to waste time with these if they only work with Pro. I assume they only work with more advanced features in the Pro version.

Miksihän kamerasta ( Sony Handycam/ Canon XH A1 )en saa tuotua videota suoraan 2021ohjelmaan kuten vanhassa Elements 7 versiossa?Pitääkö ohjelma ladata uudelleen vai onko jossain raksi poikittain?

Good morningI processed a video with Premiere Elements 2019. The original video is a Full HD (1920 x 1080). Viewing it full screen from the timeline, the video is of excellent quality. After exporting to the PC, keeping the same resolution - MP4-H.264 format; I dragged the quality bar to "high". Unfortunately, the possibility of intervening on export parameters is almost nil. After exporting, I played the video from the PC and the quality deteriorated significantly, especially the scenes with camera movement (zoomed and panned) have a "liquid" effect like ripples of water; I don't know if the term is correct. I wonder what it can depend on? Thank you

I have Premiere Elements (v 18.0).When I add 4K video files to the timeline, I see Inexplicable flickering green frames on the timeline (see attached screenshot) and during playback.Those flickering green frames are also saved in an exported MP4 file (NOTE: I tried to attach the MP4 file, but the Adobe Support Community system rejected it).What is the problem?How to get rid of those green flickering frames?