Questions

Hello, I've got a couple of issues that I have users complaining about. The first is that the Save icon is not "Save As". We have reports generating a PDF file, the user does not need to edit these reports, but has a need to save them locally after they are generated. They can navigate to Save As and use it successfully, but they're stating the previous version would allow them to click the save icon and get the Save As dialog to save the file without any changes to it. Is it possible to set that as the default save icon in the toolbar? The second is that the Tools Pane on the right side opens by default, they'd prefer it to open minimized. Is there an option for that? I can edit reg keys if necessary. Finally, is there a way to disable the print and email options? I've seen where you can lock down a PDF when it's created, but they would prefer no users are able to print or email documents.

Hello, Anytime I try and open Adobe Acrobat I get another screen pop up that acts like it is trying to load something. I'm not sure what do because once this screen pops up, I am unable to do anything. Anyone else have issues with this? How did you fix it?

Hallo zusammen,ich möchte ein Dokument im Format DIN lang auf DIN A4 drucken. Ich möchte gerne die Position des Dokuments auf der DIN A4 Seite bestimmen (zur Zeit wird es immer ganz oben am Rand gedruckt) und zwar unkompliziert, also ohne Nutzung von z.B. Photoshop o.ä.

Hello Community Does anyone in here know how I add a pdf/UA identifier to my pdf document in acrobat reader - or in any other way? I need to have my document proved accessible by the PAC3, and I've got everything set except the pdf/UA identifier.  Thanks!-Mette

Hi There, We have an issue with signing the .pdf files by mobile phone in our company. The documents need to sign by different departments. but if an user would like to sign by phone they cant. because acrobat reader mobile does not support signing by certificate. but if the document already signed by previous department they cant sign it by mobile phone signing system. need support on this matter. thanks.

Can anyone please let me know the upper threshold limit on creating custom policy ?Below is the Link.https://developer.adobe.com/experience-platform-apis/references/policy-service/#tag/Policies/operation/createCustomPolicyAlso please do let me know what is the maximum number of policies I can get in single API call ?https://developer.adobe.com/experience-platform-apis/references/policy-service/#tag/Policies/operation/listCustomPolicies Thanks

WIth the new update, I can't find the setting to always open new pdfs as new windows. Did this setting get permanantly removed? 

Good Evening,I have a requirment to allow viewing of a secured PDF file. This PDF has the following document restrictions;Printing: Not AllowedChanging The Document: Not AllowedDocument Assembly: Not AllowedContent Copying: Not AllowedContent Copying For Accessability: Not AllowedPage Extraction: Not AllowedCommenting: Not AllowedFilling of form fields: Not AllowedSigning: Not AllowedCreating of Template Pages: Not Allowed I have locked down the Adobe Reader menus.When I launch the PDF Within Adobe Reader and press Ctrl + Shift + S. Is there a way to prevent this from occuring. If not, is there a way to have the Save As box blank and not allow the function to actually save the file. I was going down the route to disable the Ctrl,  Shift and S keys using Scancode Maps, but that was going to cause more problems in the long term then it is worth. Any advice is most welcome. Kind Regards, John

We have sporadic problem when a document has been annotated, the main view turns white and the content disappears. Only the yellow comment fields remain in the display. We have had this problem for some time in older versions including the current version 2022.003.20282. See attachment for screenshot of the error.Thank you for your support

Olá,Estou tentando assinar um arquivo pdf com a assinatura digital, porém ao clicar em "Assinar" o sistema trava, ou seja, ele para não abre a caixa para salvar o arquivo.Na imagem abaixo me refiro a opção que clico e nada acontece: A tela que deveria abrir seria a seguinte: OBS: Desisntalei e instalei o Adobe, também já reisntalei o certificado mas não obtive sucesso. 

I sell an eBook that I've not updated in two years. A customer who purchased it today said that the pages are displaying correctly in AR. So I checked and sure enough it's not. I'm on a Mac and so is customer and it works fine in browser or Mac Preview. But in AR only the cover displays right.  I've attached the screen shots. Not sure what changed in AR.  TIA

english version below Hallo zusammen,  wir nutzen die Creative Cloud im Team und haben seit ca. drei bis vier Wochen das Problem, dass der Acrobat Reader von den Lizenzen beeinflusst wird. Bisher war es so, dass der Reader auch funktionierte, wenn man keine Lizenz in der Cloud mehr hatte. Nun können PDFs zwar ohne Lizenz geöffnet werden, das Programm hängt sich aber sofort auf und zeigt nur eine Uhr an - nichts kann mehr angeklickt werden.  Wir haben auch den kostenlosen Reader installiert, jedoch scheint die Cloud diesen seit neuestem immer durch die Lizenzversion zu ersetzen. PDFs können nur noch gelesen werden, wenn eine Lizenz vorhanden ist. Die Probleme traten aus heiterem Himmel, ohne erkennbares Update oder ähnliches auf; niemand hat zuvor etwas umgestellt.  Eine Kollegin hat zudem seit heute zusätzlich das Problem, dass auch InDesign trotz vorhandener Lizenz über die Cloud nicht mehr funktioniert. Nach einer Deinstallation wird für eine Neuins

Ik heb de nieuwste versie van Adobe Acrobat Reader DC (64-bit) gedownload. Na veel zoeken zag de Nederlandse versie. Na de installatie bleek ik toch alles in het engels te krijgen.Ik heb de volgende stappen gedaan: Edit>Preferences Language> choose at application startup>okdaarna adobe gezloten en opnieuw opgestart.Het blijft in het Engels en daar heb ik veel moiete mee.Wat kan ik doen om de applacatie toch om te zetten in het Nederlands? Erika

Hello all, When I open a file in Acrobat Reader and want to close it without modifying anything on it, the software asks me “Do you want to save changes before closing?”.Why does this happen?Also, how could I fix it so that it doesn't ask me if I want to save when I haven't modified anything? Thanks,Fiorella

What does the expiry date "Valid to: ..." imply for a certificate? If I understood correctly, the digital ID can no longer be used for signing, but what happens after expiration date, is the signature readable, and can it be validated?Is there any documentation on that?Thank you in advance for any help on the topic.

Hi there, I have tried everything to delete this digital certificate from my Adobe account.  It is a self-signed certificate attached to my yahoo mail.  It happened as I filled in a form on Adobe and it asked for a certificate and I completed the information.  It is causing me problems and I cannot delete it.  I have looked up Global Digital Cybersecurity Authority Co., Ltd and this is a Chinese company with all website in chinese no english option.  Can anyone assist?  Can Adobe delete this from my account?    Thank you

Hello,A couple of colleagues and I are trying to create an automation that could potentially save my team hundreds of hours while doing quality checks on documents, but we are bumping into a roadblock.The idea is to create a UiPath bot to search and stikeout (or highlight) instances of certain misspelled words in a PDF so that it doesn't need to be done manually. The issue is that, once the bot (or user) finds and strikes out the first instance of a word in a page, clicking "next" on the search box returns to the first instance of that word and the bot gets stuck searching and marking the same word over and over.Is there a solution for this? Would this be something that Adobe would consider patching up in Reader DC? Thanks!

Basically Im a [Moderator: link removed] writer and for the reseach purpose i have to go through different PDF books and if i get something intresting i Copy that text and compile it as key point of that book and convert it to PDF. Recently i have purchased Adobe PDF reader and editor but unfortunately whenever i try to edit the txt its take me to the cloud storage and ask me to convert or edit file there. Can someone help me to figure it out.

After installing Windows 11, Adobe Acrobat Reader Dc does not open.Acrobat reader has been selected as the default pdf reader.Ran the Adobe troubleshooter.There is no choice for Windows 10 in the compatibility Mode.

Hola!Al momento de querer crear una firma y dar click en la opción "Add Signature", la aplicación pareciera no responder y quedarse en blanco No sé si es un problema de conexión o algún error común.

Cuando cargo el archivo para la firma me dice que hay un error en cargar el archivo, pero intento con otros y me pasa lo mismo. Son archivos de balances de mi empresa que tiene que firmar el contador. y no se como hacer para solucionar el problema

Me salen estos dos errores cada vez que intento abrir un documento en pdf:Finalmente me deja ver el documento, pero tengo que aceptar antes estos dos errores...Y esto lo tengo que hacer cada vez que intento abrir un documento.Tengo el Adobe Acrobat Reader versión 2022.003.20282 de 64 bits.No sé cómo arreglarlo, por favor si alguien me puede ayudar, muchas gracias.

Hi there!I have been using a digital certificate (issued by the Spanish Authorities) for signing pdf documments. No problems for years.I just updated the certificate. I added to adobe reader as before but I can´t use it. It doesn´t appear when I try to use it. I contacted the Spanish Authorities and they say the certificate is valid (it works perfectly online) and I need to contact Adobe. Any help will be much appreciated. Thanks Rafa

Hi Community,following problem occurs:If Adobe Reader is installed and user moves PDF files from one folder to another in the explorer, Windows is freezing for a few minutes.If Adobe Reader is NOT installed the problem doesn't occur. Not using the Adobe reader is not an option.What could be the reason for problems while moving files (if Adobe reader is installed)?Reader already re-installed, repaired and it is the current version.Many thanks in advance for helpful ideas regarding this problem.Elke

Hi, I'm getting a prevhost.exe whenever i'm closing windows explorer.It basically says in french : "The instruction at 0x00000 referenced memory at 0x0000. Memory state can't be read". I'm using the latest version of Acrobat Reader 64bit. Also I did a sfc /scannow in windows cmd and everything was normal. Thank you for your help, Lucas.