Questions

Hi there,we made a update in our company to the Adobe Acrobat Reader 2024.001.20604 and now we also have the new GUI. Yes, I know, i can change the GUI to the classic one, but I try to manage the GUI for the users and I have one big problem...I miss all the tools in the "All tools" tab. If I delete the policy "bAcroSuppressUpsell" (HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown), it show me all the tools, but the tools of the Acrobat will show me too, incl. the Acrobat advertising. Is there a good way to disable the Upsell function, but to show the normal tools of the Acrobat Reader only? Thanks a lot for your help!

When opening a PDF file that has empty fields that need to be filled out it will crash and close the program completely when you click on an empty field. See picture from Windows error logs. Have figured out that if you click on a field immediately upon opening the file it will crash, but if you wait a little until the "Convert, edit and e-sign PDF forms & agreements. Free 7-day trial", see picture below, on the bottom left of the screen it will work fine. Have tried uninstalling, deleting all Adobe folders from PC then reinstalling. I have tried turning off protected view, and security. This is now happening on 3 different user machines.

Bonjour, j'ai un souci lorsque j'imprime une "vue active" (je dois souvent imprimer des extraits de grands plans), sur la feuille effectivement imprimée s'ajoute un cadre que je ne veux pas voir. Ce qui est étrange, c'est que parfois je n'ai pas le cadre, et parfois il s'ajoute tout seul sans que je n'ai changé aucun paramètre. Quelqu'un a-t-il le même problème, et existe-t-il une solution pour fair un réglage par défaut (je veux le cadre tout le temps, ou je ne le veux jamais) ? Merci de m'éclairer.

I use fillable PDFs maybe 5x weekly. A few different forms. This morning all of my PDFs are no longer showing the blue fillable boxes. Everything is still fillable, but I don't see the boxes at all. Any ideas on how to get them to return? I already rebooted my computer and did an adobe update. Thanks!

Bonjour, Je n'arrive pas à utiliser les fonctionnallités de modification de pdf sur Acrobat. Je clique sur les fonctionnalités et rien ne se passe. En parallèle de ça j'ai un message d'erreur : "Il se peut que vous ayez un accès limité aux services ou applications Adobe". J'ai appliqué le protocole de réparation conseillé sur internent pr ce problème mais ça ne marche pas. Je ne sais pas si cela est lié à mon soucis de modification de pdf.  Merci, Marion

Hi After e-signing my document, I can not save a certified copy. The button "save a certified copy" is disabled/Greyed out. Requesting e-signatures is also not working. The issue is file-dependent, other PDFs I can perfectly save as a certified copy. Can I change file settings or properties to sign this file? Or is there a workaround? Thank youBest regardsStijn

I don't like the current layout as the bar keep getting in the way of reading pdf, I have tried a number of times to Disable new Adobe reader and tick the box preferences and neither one of these works. I have even tried uninstall the software and reinstalling it a number of times not luck there.I can't even find a copy of the older version, as I find the current one layout makes me end up wasted more time doing them.

All PDF print as completely black pages.  I can read the PDF fine.  This is true on any printer.A google search shows others have had this problem, but I have not seen a solution posted.I have uninstalled and reinstalled Acrobat, without help.  I'm wondering if this is a registry problem.I saw some post that referred to a stuck switch of print colors as black, but I know nothing about this.Please help!

Após atualização do Acrobar Reader não achei mais a opção "Abrir documentos como novas guias na mesma janela (requer inicialização)" que desmarcada fazia com que cada arquivo fosse aberto em janelas separadas em vez de abertos em guias.

Go to a website with a PDF to download.Click Save as , find place on desktop to downlad it.PDf downloads, and then opens up Acrobat Reader to view. I just want it to download and save and I will look at it later. I have:Looked in Chrome settings and I have "open PDFs in Chrome" selected.I have Acrobat as my default app for PDFs, but It is not set in Internet Settings to be the default for PDFsI even tried changing Chrome to be the default app for PDFs, and it still auto loaunched Acrobat andopened the PDF. Short of removing Acrobat, what elese could stop this behavior from being the default?

I cannot upload a PDF to an online application that I am filling out. When I click "view" on the application, only the background shows up; not the picture.

Adobe Commuity thank you for reading.  I can use your collective assistance with this issue.We utilize Office 365 Enterprise along with Acrobat Reader DC. Initially, we were using AcroRdrDC2300820555_en_US.exe. However, when AcroRdrDC2400120604_en_US.exe was released, our users encountered difficulties opening PDF email attachments by double-clicking the PDF within the email. Despite waiting for the subsequent release, AcroRdrDC2400120643_en_US.exe, the issue persisted. Ultimately, we reverted to AcroRdrDC2300820555_en_US.exe, and the problem no longer occurs.With Reader 24 - Double click the pdf attachment in the email. Acrobat reader opens freezes and then after a while it crashes.With Reader 23 - Double click the pdf attachment in the email. Acrobat reader opens and pdf opens. Event log:Faulting application name: AcroRd32.exe, version: 24.1.20643.0, time stamp: 0x660890edFaulting module name: ntdll.dll, version: 10.0.19041.3996, time stamp: 0x9b4c0

I have a user that's using the Adobe Reader on his system, and when he attempts to open PDF's he gets blocked with a 7 day Free Trial pop up.  Closing the pop up also closes the PDF.  It occurs with PDF scans he created as well as ones he opens as email attachments.  I've uninstalled and reinstall the free download twice with the same issue occuring.  I've suggested moving to Adobe Standard, but his supervisor refuses to pay for a subscriptio Any idea how to disable this?  

How is it possible I can work in Photoshop, Illustrator e Premier at the same time on my computer, but I cant open a PDF file without the Acrobat crash? It literraly any pdf file and literaly all the time.  It's ridiculous that Adobe charges a high price for its products (which are good, no complaints about that) but doesn't offer ANY support when we need it.  I've uninstalled and reinstalled the app several times, I've run Adobe Acro Clean, I've blocked the new interface, and yes, this crap is updated. Any suggestions on what to do besides sending this to hell?

 None of the buttons work to get rid of this 

AI Assistant for Acrobat is now available on all devices!   Our AI Assistant for Acrobat is now available across desktop apps, web, browser extensions, and mobile (beta)! Now you can ask your document for quick answers and one-click summaries to create impactful content and increase productivity.   ASK AI ASSISTANT       Ask your questions and get quick answers linked to sources from your document. Then, use the responses to craft emails, presentations, and more to become an expert in seconds. And with voice prompts on the Acrobat mobile (Beta) app, working on the go is easier than ever.     SUM IT UP QUICK     Save time and accomplish more. A one-click generative summary automatically highlights key points to help you navigate your documents and quickly access important information. Try the AI Assistant for Acrobat in your favorite Acrobat apps today across desktop apps, web, browser extensions, and mobile.   &nbs

In the latest update for the Mac version of Acrobat (23.08.20555) scroll bars have been mostly restored, but they still do not appear for multi-page documents. When I open a multi-page pdf there is still no visual indication that there is more than one page except by looking at the page number in the tool bar, nor does it quickly show what location you are in a pdf without the vertical scroll bars.

Hello All Is there any REST API end-point nor a SDK that I can leverage to embed a Watermark in a PDF. I'm surprised that there are several 3rd party companies that can do this, however Adobe doesn't have a solution. Appreciate if anyone in this forum can point me in the right direction.  Thank You.Vijhay D! 

Bom dia,       Quando vou assinar com o certificado digital algum documento, na primeira vez o Reader pede a senha do ceertificado e ok. Quando vou assinar uma segunda vez depois de ter fechado o programa, ele lê o certificado, eu seleciono o certificado, seleciono local à ser gravado com o novo nome de arquivo, dou ok. Ele então não pede a senha do certificado e trava. Para conseguir assinar eu tenho que desinstalar o programa e instalar novamente. Alguém sabe como corrigir?

Adobe Acrobat and Reader - April 2024 Updates Now Available!!   We are happy to announce that the latest Acrobat and Reader DC Continuous track (24.002.20687) is live now.   What's Included in the Update? The most recent Acrobat & Reader update brings you the following: Exciting new features. Essential bug fixes.   To begin enjoying these new features immediately, update your Acrobat by navigating to the Help menu, clicking "Check for updates," and following the on-screen instructions to complete the update process.   Here are some of the notable features introduced in this release:   Request e-signature after adding text. You can request e-signatures after adding text or using any fill-and-sign tool. Invite others to sign using quick tools. You can now invite others to sign your document using the quick tools in Acrobat.  Improved and intuitive comments pane  With this release, Acrobat brings intuitive graphics in the right comments

Adobe Acrobat and Reader - April 2024 Updates Now Available!!   We are happy to announce that the latest Acrobat and Reader DC Continuous track (24.002.20687) is live now.   What's Included in the Update? The most recent Acrobat & Reader update brings you the following: Exciting new features. Essential bug fixes.   To begin enjoying these new features immediately, update your Acrobat by navigating to the Help menu, clicking "Check for updates," and following the on-screen instructions to complete the update process.   Here are some of the notable features introduced in this release:   Request e-signature after adding text. You can request e-signatures after adding text or using any fill-and-sign tool. Invite others to sign using quick tools. You can now invite others to sign your document using the quick tools in Acrobat.  Improved and intuitive comments pane  With this release, Acrobat brings intuitive graphics in the right comments

I observe a strange text extraction behavior in Acrobat Reader for the specific documents. The documents are tagged so generally all paragraph text lines are extracted as a single line. But in some cases the paragpraph text is extracted with line feed. Some experiments shows that it may be related to a presence of a form XObject inside an artifact content.Is it a but in Acrobat Reder? Or am I missing something?

I have a user that is getting the following error: Before you can perform print-related tasks such as page setup or printing a document, you need to install a printer. This is only happening when they are attempting to open a PDF that is attached to an email or when they click the quick print option in Outlook.  If they save the PDF to their desktop they are able to open and print the document without issue. I have seen others having this issue and the resolution was to change the default printer in Windows and then change it back.  This did not resolve the issue.  I have removed and reinstalled both Acrobat Reader DC and Office as well and that didn't resolve the issue.

Hi Support, using ADOBE ACROBAT DCpdf files are printing inverted colors. text is white and background is black.already checked on negative setting under print advanced and is not enabled.accessibility document color options - replace document colors is not enabled and tried revering it manually, no change.printer preview displays white background and black text.repaired and updated the whole adobe dc software - no change on print results.no issues printing from other software/sources.how can we fix this?

HiMy Adobe Acrobat Reader recently updated (19.008.20071) and has this absurd new setting that automatically opens a pop up note when I highlight something in the text.I tried to uncheck the "Automatically open comment pop-ups for comments other than notes" box and it DOES NOT WORK even after restarting computer.I tried to repair the program and not worked even after restarting computer.The same is happening for underline and other tools that I use frequently.The only solution that I already have is to use highlight as a quick tool, not in comment tool bar. Then this annoying pop ups just don't show up. But THIS IS FAR NOT an appropriate or final solution.Moreover, there were also some new bugs when highlighting. Some ghosts images appeared and didn't went way when the screen updated.That is so pathetic that I can't imagine how can someone that programmed this could put a pop up as default. This program is used by students world wide that have to read hundreds of pdf pages, highlight i