Questions

Not sure what the issue is?  Trying to install Adobe Capture CC and I keep getting the error Cannot Download - This app is not compatible with your device.   I have an iPhone 5 with iOS 10.3.3 installed.

Can you fix this issue?  My phn wont allow me to download it.it states it is incompatible with Capture. That's Apple like tactics or are you working on this issue?

Hello! My phone is an LG Stylo, running Android 5.1.1. I was able to install Adobe Sketch with no issue but it is telling me my device does not support Adobe Capture CC. Any plans to bring it to the LG Stylo soon? Or is it available currently on the LG Stylo 2?

Good Morning,I have followed and worked with Shapes since the app (iPhone/iPad) came out, and have worked with it avidly since, almost non stop, averaging a good 2, 3 dozen images a week. The version progression the app took was excellent and it made all the sense. I was so happy to see it evolve to become what it was all the way to 2.8?   It was fantastic! Everything went south with 3.0.1. TERRIBLE, the word does not express how bad things turned out.  I need to go back, actually I take the risk to speak for all users that actually worked with the app using all its previous capabilities, and say "the world needs to go back to the previous version" or re-develop it to include everything it had.It almost feels that whoever redesigned it had no interest in "sustaining" the creative flow that derives from it, or hated "shapes", or maybe never even used it, or maybe Adobe wants to phase it out, not sure; it isn't I want to offend anyone, but what happened?This is not a rant,

Hello everybody, I'm having troubles downloading Adobe Capture CC on my iPhone 4S. The App Store gives this clear message "you need iOS 10.0 to download this app" > but my phone can't have 10.0 on him!I know 😉 it's 2017 and maybe it's time to change my phone buying another one but is working so good, I believe is not the moment to say him goodbye...The question is: "where can I find previous versions of the app, do you know if they are available on the App store?".Thanks so much for your help!Best regards, Alessandro

La pestaña que me llevaba a looks adentro de la aplicación adobe capture desapareció, alguién sabe si la sacaron o es un problema con mi celular ?

I'm trying to sync the patterns library across devices, and I can't access anything in the mobile app because it's been "Contacting Server..." for about an hour. Tried deleting, reinstalling, restarting my iPhone, logging in and out, but nothing works. Any idea how to solve this?thanks in advance!

I just installed Capture on my iPhone. I logged in with my Adobe account and I see my Libraries.In one Library I have 11 items, 2 of which are brushes.. They show up as brushes in PS and in my Adobe account via the web interface. In the Capture app, I've selected the library and it registers the 11 items, but says "This library has no brushes".The brushes were created by someone else using Capture. So, what gives?

I think I am doing everything correctly, I am creating new brushes using the Capture app, but when I open Photoshop or Illustrator, it says that my brushes are "not supported in Photoshop/Illustrator" I am getting very frustrated as to why this isn't working

How accurate is the Adobe Capture app on an Android for taking hex colors on a computer monitor?[Moved from the non-technical Lounge Forum to the specific Program forum... Mod][Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

How can i download swatches

Does Adobe allow for branding / customization of this app.  We would like to integrate it into our process with working with our customers. 

Hello,I have noticed that the Adobe Capture CC mobile app is showing as 'Non-Commercial' (see reference '1' listed below).*Note: Adobe Capture CC is currently available for free download through the Google Play store.I am trying to figure out if the Adobe Capture app is licensed for commercial use or if it is possible to use it for commercial purposes.  For example, are there any conditions that can be met in order to use this app for commercial use?; such as being a 'current' paying member of Adobe Creative Cloud?Some clarification here would be appreciated. Informational references have been listed below with links and screenshots.There are a few places where I have been finding 'Licensing' and 'Terms of Use' information regarding the Adobe Capture app:1. Adobe website on the 'Adobe Capture CC FAQ' page, the link found there for the Creative Commons page is showing that the app is 'Non-Commercial'.https://helpx.adobe.com/mobile-apps/help/capture-faq.html2. In the Google Play sto

hi,i'm having real trouble with updating my libraries for shapes in capture. For some reason my libraries don't update when I access them in illustrator (also on iPad) and when I try to link them I get a message saying 'cannot reach server, check network connection'. I haven't had this problem for a while, but now nothing will update. I've even tried updating the app and that hasn't made a difference.any help would be appreciated thanks,scott

how can I make my libraries private or public

I use Adobe Capture on my iPhone 5s and pictures/graphics I get from Adobe Capture are quite small (they size is only 640x1136 pixels with 300 dpi) Will they be the same size if I use Adobe Capture with iPad Pro? Or will they be bigger?

I am about to buy a new iPad pro after using a Samsung Tablet  ( Tab A ) for a while.  I am really impressed with the Adobe Capture app that I see extensively on YouTube showing the iPhone.   Does it work as well on the iPad?  I appreciate that the iPhone has a flash for taking pictures which the iPad doesn't but this does not concern me.  I use a Samsung phone and do not want to go up the iPhone route.  Adobe Capture does not work on the Samsung Tablet!  This is the main reason to go for the iPad Pro.  I have Photoshop 2017, Lightroom and Illustrator on my Windown 10 pc and laptop.  Any advice would be welcome before a fairly expensive purchase.  Regards, Brian

Is Adobe Capture only for mobile devices? 

I have downloaded Adobe capture onto two tablets, both are Samung S3 tablets. On one tablet I can save patterns into my Samsung tablet gallery, but on the other tablet I can't. Any ideas why that is.[Moved from the non-technical Lounge Forum to the specific Program forum... Mod][Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moderator moved from The Lounge to Adobe Capture​ forum.]I created a brush in Adobe capture but the brush format is not supported in Animate for some reason? How can I import these brushes?

I am running out of space on my device.  How do I back up my files and get my space back on a Galaxy S5?

How do I export an image with the color pallette attached to the side of the image incorporated in to one file see below. I did it once by accident and Now I cant seem to do it?

I am trying to get the color tunes of a bunch of pictures (big data).. Is it possible to process them all one by one and export all their color themes? If it is possible, how should I do this? Are there any programming libraries of the Capture (in Python or C++ etc.) available? Thank you so much!!

Hi I'm trying to convert a shape I created in Adobe capture into a live paint segment so that I can fill in the gaps of my sketch.I follow the steps to create a live paint but then it detects no gaps. but when i change the color of the shape the paint splotches into the document.Really having trouble... thanks for the help Best,Anna

Feature requests. Help. Comments. Suggestions.The community forums aren't the only way to reach us. You can do it from within the app as well.Just tap the Capture icon:Then Give Us Feedback