Questions

Hi there,             I was starting to use this app on April 6, 2023 to see the features if they work for me or not. However, instead of just starting the 7 days free trial for me, the app charged me for first month already when it was actually showing the trial. I did start the trial first but right way it charged me $13 for the subscription. I do not want to use this app anymore because it does not do what it says for the subscriptions. Please give me my money back for the first month. It is 7 april today. I already cancelled the subscription.Thanks 

I went ahead and got the 7 day free trail today to test out the product but as soon as I check my PayPal statement. It shows I was charged $69.99. I did not agree to this price/membership, only the free trail. Completely disappointed. 

I'm trying to clean up my files and delete some. I select them and there's a check mark beside them but it says I can't delete "some files".  But it doesn't explain why.

I emailed someone PDFs and the received said it's asking for a password. I never created a password. How do I get rid of this security feature?

Agradezco mucho por el gran desempeño que nuestra la aplicación.  Se ha convertido en una herramienta de trabajo excelente y en ha dado mucha productividad.Muchas gracias. 

How do I delete a line from my document

Good evening, I downloaded the app to try the free trial and the annual subscription was purchased automatically without me wanting it too. I canceled my subscription and I would like a refund. Could you help me with this or should I contact someone else? Thank you. 

Ik heb perongelijk abonnement van acrobaat gekocht voor een jaar hoe kan ik mijn geld terug vragen ik heb deze niet nodig

How can I make my files save to icloud instead of "on my iphone/ipad" by default?

Hola cómo puedo comunicarme con un asesor ya que tengo un pago que no he realizado 

A pedido da Adobe, como resposta a uma critica, coloco aqui oproblema que vivo há dois meses com a aplicação.   Há cerca de dois meses que os meus PDF's aparecem assim... começou por não permitir editar com OCR. Na altura percebi que havia um valor em atraso e efetuaei o pagamento. Com tudo regularizado, o problema continuou mas, com tendencia a agravar-se. Decidi desinstalar e voltar a instalar. Voltei a fazer login na conta e nada.Até que chegou ao que podem ver nos prints abaixo.É lamentavel pois, estava a pagar quase €19/mês para ter este serviço. NO inicio desta semana optei por atualizar o plano e estoua pagar porque, caso eu cancele, é-me cobrado uma indmização contratual. Estou a pagar €15,98/mês... e tenho este serviço. Já tentei de tudo e fica cadavez pior. Não tenho tempo para tirar um curso de Adobe... aliás, tal não deveria ser necessário.Mais, só com uma critica negativa é que consegui contacto da Adobe.    

I want how do I sign a lockable document?

I can't save anything to the cloud or star anything in Adobe Acrobat, instead an error message pops up and it creates a copy of the pdf randomly.

I was using this app for my school and accidentally pressed the premium, (WHICH I DIDN'T USE because it wasn't helpful) and they CHARGED ME $75!!! I need to cancel my subscription, a full refund and HELP!! How and who do I contact!!!?

Hi, is there any way to transfer the subscription account to another email? Meaning using the other email to log in and disabling the current one. I know I can just cancel this and create a new subscription with the other email but just trying to avoid that way

Pages are blank when scrolling down a long way.

One of our customers complained about issues when he tried to share a PDF with filled out form fields from the Reader to our app. I was able to pin down the source of this problem to sharing a PDF, editing it, and sharing a copy, without saving a copy to the device. In this case the Android Studio Logcat shows following exception when you try to share the file: permission denial: reading com.adobe.reader.misc.fileprovider uri content://com.adobe.reader.fileprovider/flattening_temp_dir/ from pid=14042, uid=1000 requires the provider be exported, or granturipermission()The exception prevents the selection of target apps, to share the file with, to open.Saving a copy of the edited document into the device first, and sharing the file afterwards instead, works. There is a German review with 81 upvotes probably complaining about exactly this problem:  

Dear Adobe Support Team, I am writing to request a refund for a charge of $21.31 that was recently deducted from my card. Although I attempted to enter my card information as requested, an error occurred during the process and the charge was made on my Adobe student account, which entitles me to free access to all Adobe apps.As a result, I did not authorize this charge and would like to request a refund as soon as possible. Please let me know what information you need from me to process the refund.Thank you for your attention to this matter. Sincerely,Yoon Kyo Cha

Bonjour, Je voudrais savoir comment retrouver les documents télécharger sur Adobe reader et qui ne figurent pas sur la page d'accueil.  Bien cordialement.  

Hi to whom it may concern, I got my new iPad Air recently and noticed that copy option is missing after highlighting text.Is this a bug? I noticed some other users complaining the same issue in discussions.It this happening with any pdf files (not file specific). Device: iPad Air 5thiOS version: 15.6.1Acrobat version: 23.02.01free user, not logged-in.

I try to fill and export as jpg or png  filled PDF form using ios Adobe reader, as a result I get image without forms at all. I created this form using last version of Acrobat Pro for Windows. Is it a known issue?

I recently acquired the Adobe mobile premium. When I email my contracts to the customer they cannot return email to my companies email address. I need to rectify this problem 

I dragged a pdf into my adobe on my laptop - how does it sync to my other devices?easy ... so?Message was edited by: leslie gardner

My adobe scan is now only scanning in black and white , how do i fix this.

 Ik post nooit  iets . Maar waarom  wordt ik behandeld  als een bandiet. Ik krijg nergens  meer toegang  toe .alles staat al jaren (in behandeling) en alles en iedereen  houd persoonlijke informatie  bij me vandaan .het wordt me onmogelijk  gemaakt  om de reden  hiervan  te achterhalen  .