Questions

Agreement is filled with currency values from salesforce via Merge Mapping.I want to display 1,000.00. For example, test_total__c field is currency, mapping testTotal to Agreement will display 1000.00 instead of 1,000.00.Is it possible to do it inside the settings of the Agreement field through a formula? Or is it necessary to make a separate field in Salesforce with the required value?

Hi Srihari32106029cj63,   Thank you for reaching out, and sorry about the delay in response.   The workflow seems to be possible. While testing the Adobe Acrobat Sign for API, please refer to the following help document: https://helpx.adobe.com/sign/integrations/api.html.  If you experience any issue, the experts can best answer it. You may also contact the pre-sales team. They will be able to provide you with pre-sales technical assistance and share the correct information. Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact Us button for Adobe Sign Solutions under the team tab. Moving this thread to the Acrobat Sign Developer board for visibility.   Thanks, Meenakshi

When creating a web form (inside the web app) i am dragging fields from the right hand menu like drop down boxs and text fields.    i no longer have the ability to move the fields with the mouse.  The only way to move them now is with the arrow keys. wheni have the mouse over the fields i get the drag symbol but no dragging happens.  last week i was able to and i have rebooted, cleared my internet temp files, and even logged into my account from a different computer differnty side of town and get the same result.   please help moving and dragging with the mouse gone is a HUGE pain

Hi, In our application we already have DocuSign, so we can sign the doc and it takes the return URL, so Once signing is done we make to return to the last page through the return URL, in return url we save the sign document and redirect to other URL based on return URL parameters. And also It also has "send for signature" and "cancel the sent for signature" feature. So how to embed the adobe sign to our App and how it redirect once signing is done or sent for signing is done

Hi devs,I use a trial account to integrate sign api in my project until it launches.I can able to send the document via email.But when I tried to get an agreement, I faced an error like this; data: {code: 'PERMISSION_DENIED',message: 'The API caller does not have permission to execute this operation' }how can I solve this issue?

Hello,I am integrating the Adobe Sign API into one of our internal applications. We have a department that needs the signing services but also needs to be able to view and manage all of the documents that are sent by each other. I thought I would be able to achieve this functionality by creating Groups in Adobe Sign but I was unsuccesful. Is there a different way to achieve this? Would the best bet be to send all of the documents from 1 account and then have every user logged into that account? I am new to the Adobe. I haven't been able to find anything in the documentation that might point me in the right direction but maybe someone here can enlighten me. TYIA!

I realize this is a bit round-about but...We have a document (a contract) that is generated using SQL Server Reporting Services (SSRS) and then exported to a MS Word file.We then need to send that out to be signed. Right now, the exported docx file needs to be opened with MS Word (because it can be modified), then saved as PDF, then loaded into Acrobat and the initials and signature fields added.Is there any way to put some sort of token or similar in the file (which remember, is generated from SSRS) so that Acrobat Sign recognizes it and makes those tokens Initial or Signature fields automatically?

Hi, I am using format directive to render the date in specified format but it does not render anything. Below are the tag which are working fine and failing. Working fine and rendering value with "Aug 8 2023": {{P1_es_:signer1:date}}Not working and not rendering any value: {{P1_es_:signer1:date:format(date,dd-mm-yy)}}.Can somebody help me with this?

I have built custom CRM and we need e-signing capabilites in our app.We want to give our users the opportunity to sign relevant forms with in our app.How to integrate sign api without involving sending emails from Adobe ?

Hi Team,we are trying to integrate Adobe with ServiceNow. We are using free trial version.Reports (adobesign.com)Reports (adobesign.com)And following Servicenow product docs:Integrating with the Adobe Sign service (servicenow.com)Synchronize Adobe Sign group with ServiceNowWe require Token URL, Client id & client secret from Adode sign account for servicenow.Could you please help us how we can get the detals from free trial Adobe account ?? Waiting for your response. Happy Support !Regards,Utsa

Hi, "Forbidden" issue - When i get the response from Adobe Acrobat Sign through C# code using json convert I give the integrate key, client id, client secret id. but still i got an issue for reason pharse (Forbidden) Purpose: Inregrate Adobe Acrobat Sign with D365FO  Thanks in advance,Abhinandhan P S.

I set a label on the participant when creating the agreement, but I can't retrieve that label when I get the agreement (through API). Can you help me with this?

Vrena john

Hi I have set up a free trial account usingFree developer accounts- https://www.adobe.com/sign/developer-form.html [adobe.com]Followed the documentation below :https://helpx.adobe.com/sign/integrations/salesforce-installation-guide.htmlsection:'Add Agreements to other Salesforce Objects'(created Lookup relationship and added Agreements to Related List in Case Page Layout)But Agreements is not showing up in Case page. Agreements is showing up properly under Contacts -> Related List, as soon as Adobe Sign is installed in my Salesforce org

Olá boa tarde,Estamos implementando em nossa empresa o uso do Adobe Sign. Já fizemos integrações com sucesso via API, porém, nos deparamos com um problema onde não achamos nenhuma solução. Ao enviar um arquivo via API para assinatura nós inserimos o mesmo no transientdocument e fazemos o envio através do posto do agreement. Contudo nós precisamos anexar mais arquivos, como podemos fazer isso via API? Desde já grato pela ajuda.

Hello good afternoon,We are implementing in our company the use of Adobe Sign. We have already done successful integrations via API, however, we came across a problem where we did not find any solution. When sending a file via API for signature we insert it in the transientdocument and send it through the agreement post. However we need to attach more files, how can we do this via API? Thanks in advance for the help.

I'm attempting to achieve a sequence of events from within the API as follows:- Create Agreement with reuseable tempalte- Fill the Template with data from our app- Send the Agreement to the client for viewing and filling the pdf document- Allow our employee too modify the agreement and resent the agreement We want to allow our company user to modify the information contained in the template after the agreement has been sent I know this is possible from within the Adobe Dashboard in AdobeSign, but we want to avoid using that dashboard. The api call I use to fill in the template with our app's data is this one:https://api.na3.adobesign.com/api/rest/v6/agreements/{agreementId}/formFields/mergeInfo Once the state is set to "AUTHORING", I can no longer see the data that was entered into the template using the above endpoint. Maybe I'm missing something here.

When I create an agreement in the "AUTHORING" state via the API, Adobe is adding signature fields automatically to the document in the agreement. When I view the agreement to edit it and send it off, I need to manually remove all the incorrectly added form fields, then manually add correct form fields. I would like to prevent the automatic field detection, so that any documents that are part of agreements I create using the API start off with no form fields. I've tried looking for how to do this online, and have messed around with parameters in the API call to create the agreement, but I haven't been able to accomplish it. Is this possible to do with the API? I saw some references to "disabling automatic field detection at the at the Account/Group level". Is that the only way to prevent this feature? Bonus question: is there a way to clear all form fields from a document in one go? Otherwise I need to do them one at a time, which is inconvenient.

Hi everyone, We‘re using AdobeSign here in my company.When downloading the document after it has been signed (by using this endpoint /api/rest/v6/agreements/{agreement_id}/documents) we sometimes get a 404 saying that DOCUMENT_NOT_AVAILABLE The document is not yet available or will have no pages to view. Do you know what it means exactly ? is the document not yet available for download because it has just been signed and need time to be processed on AdobeSign side ? Thanks for your answers.

I am working on a project for my company using Adobe Sign API.  I am programming in PHP and my system will create a pdf that requires 2 signatures.  I upload that document up to Adobe using he transient document API an I am added 2 text_tags for signatures.  Using the text_tag format My document is only recognizing "signer1".  But doesn't create a signature field for "signer2".  What could I be doing wrong? {{Sig4_es_:signer1:signature}}  (creates a ESIGN field){{AgentSig1_es_:signer2:signature}} (doesn't create anything) I am uploading my PDF to version 6 of the Adobe API. This is what my JSON code looks like on my agreement API call. $json_fields = '{"fileInfos": [{"transientDocumentId": "'.$transDocId.'"}],"name": "LAW_app","participantSetsInfo": [{"order": 1,"role": "SIGNER","label": "signer1","memberInfos": [{"email": "'.$email.'"}]},{"order": 2,"role": "SIGNER","label": "signer1","memberInfos": [{"email": "'.$email2.'"}]}],"s

I'm wondering if there's any way to authenticate my application for the Adobe Sign API without a redirect URI? My application is a local web server installed on client networks that is not open to the internet, so there is no public URI I can use. We've integrated with OneDrive using the OAuth "device code flow", which does not require a redirect URI. Is there a way to use that flow or an alternative flow that gets around the need for a URI? If this is not possible, I will look into the Integration Key method for legacy apps.

Adobe Sign has an API that can be used with PHP. Does the API allow a developer to implement an Adobe Signature in a regular web form? If so, how? If not, what is its general use/purpose?

To whom it may concern I need to get something saying that I didn't use the service on May 31 2023 please 

After getting to the Request E-signature through one of the various options and entering the receipients' emails, I click More Options. The only two options available are email and password. How do you select the Knowledge Based Authentication (KBA)? Is this even possible? Or has it not been fully developed yet? Seems like maybe best to wait until this feature has the bugs worked out?

Bonjour,Lorsque je fais un premier rappel pour signature à un destinataire, la fonction rappel n'est plus fonctionnelle pour un autre rappel.Comment puis-je faire ?Bien cordialement