Questions

When marking up a PDF with comments, clicking the @ symbol below automatically populates a few email addressses. How do I disable this?

When I try to print pages in Adobe, it's not picking up the correct size paper. If you see in the pic the paper size for the printer I have selected should be 36"x24". But it keeps printing an 11x8.5. Yesterday it was working fine, and now today it won't switch to the correct size paper for the printer selected. Any suggestions on whats happening?

I'm assuming this is either a new windows update issue or an adobe update issue and both have updated for me in the last 24 hours and left me with a problem. I'm a notary who prints a lot and need the auto page source by pdf to work, its stuck in letter whether is selected or not. I print whole packages with various page sizes. This is a huge problem if someone can help it would be great, I've already uninstalled and reinstalled the printer. This was a problem first effecting my desktop and now my laptop too 

I'm using Adobe Acrobat Pro on a PC. About three days ago, I started getting an error message while trying to add images. It doesn't matter what format the image is in. When I try to insert the image, I get an "unknown error" message (see attachment) and I'm told "the selected image could not be converted and placed in the document." Nothing has changed with respect to my system in the last few days. Any help would be appreciated. Thanks.  

Is it possible to add my Dropbox account to AA Online the same way as in Acrobat Pro DC for MacOS and Acrobat Reader in iOS mobile devices?

My yearly adobe pdf export membership was just billed out againand now when I try to save a document pdf, it just comes up with a dark save as screen and won't do anything (won't save or go to anywhere to save as).  I have always been able to save or save as before (last two years) but now neither function works and seems related to the date of the paying (it did charge my bank account, so I know that is not the issue). Anyone can help me? none of the fill and sign options work either.

Hello! I uploaded some pdf to my document cloud and if I highlight text from the app of my phone when I open the pdf on document cloud in my PC I can't see the highlights. It wasn't  always like this, a few months ago I could highlight something on my phone and the see it on the pc. (I'm sorry for my English)  Thank you!! 

I have a letterhead in MS Word which includes a curved header in Benguiat Frisky font.  The free Adobe on-line Word to PDF converter always incorrectly renders this header.  Is there anything I can do to solve this problem?  (I currently have to print the Word document, then scan it into PDF format.)  I can suppy copies of the scanned document and the various results the converter has produced, if it helps.  Thanks in advance for any suggestions. 

Hello,I accidentally unshared a document, how can I share it again? (I have not deleted the file, it just reads 'unshared'). I'm on the Acrobat Pro DC Mac version.

HIWe just started using the DocumentCloud integration to O365, but get this message when trying to edit PDFs based on a template:This document contains some form fields that are not supported in the viewer. Please use Adobe Acrobat Reader to fill the formWe can edit and save, but I'm not sure what is causing this message? 

I have to be able to redact pdfs but am having an issue with a particular document type. It is saved as a PDF, as are most other documents which I manage to redact wthout issue. When trying to redact, it highlights either multiple long narrow columns or a really random geometric shape. I had no problem initially and my co-workers do not have this issue. All documents are saved in the same way so this is just an issue I have. I am having to use a work around but this is not ideal.  

I have two PDFs of each 2 pages. When I merge them I get a document of 4 pages - but the first document twice and the second document ignored. Or otherwise put: I merge document A with pages 1 + 2 and document B with pages 1+2 and expecte A1A2B1B2 but get A1A2A1A2 The document A and B are two PDF Forms, where I can enter Information. If I print (adobePDF print) those document first and then merge them, I get the expected result. So I can workaround the issue, but there is no warning whatsoever that the produced document in the first place is not the expected result! I use Version 2015.006.30527 Adobe Acrobat Pro DC

After installing Adobe Acrobat Export PDF there is a banner on the homescreen inviting me to upgrade, is there any way to remove this irritation?

I have prepared some forms in Acrobat Pro DC and uploaded them to Adobe Cloud. I opened the file to check and see if the fillable fields were still fillable and they are not. I clicked 'edit' to edit the field and it opened the file in Acrobat Pro DC on my desktop. all of the fields were working as they should be. I plan to put this form on my website using an Adobe's API, but it HAS to be fillable. I cannot share the file because it will be public and I don't know who will be filling it out until they enter the event. Right now the form is useless to me. Can files be uploaded without losing functionality? 

I have a 1000 page PDF.  There is a signature image on every 3rd page.  I DO NOT want every signature image redacted.  However, I need page 410 redacted.  (It contains the signature image.)  When I mark page 410 for redaction, the preview is correct.  After applying the readaction, the signature image is redacted on the other 1000 pages!  I DO NOT mark "Repeat Mark Across Pages." Adobe is just doing it.  How do I make it stop and redact only the pages I mark? 

Bonjour, je veux demander quand je télécharge le fichier, je ne peux pas l'ouvrir pourquoi  

Today I went on to use Adobe Acrobat Online service for merging two PDFs from my PC. I used the 'Combine Files' tool/option to do so. Right on the page (aforementioned), I clicked on 'Select Files' > 'From My Computer', and on first attempt, it did work (though there was a little glitch of which I'll write afterwards). So I was able to merge two PDFs resulting in a combined one. I downloaded it. Then, I tried to do the same sort of thing with the same process I've already described earlier, but it didn't work. After that, on multiple occasions, I've failed miserably, I don't know how. I'm attaching a graphic image that may help you with your solution to this problem. Thank you 

I am trying to convert a PDF file to Excel, but I get a message that says a conversion failure and it will not convert. How to I correct this error to get my file to convert?

Help me cancel Adobe Account and all installed software, it's not effective.  Note, I've tried all tutorials to cancel subscription and uninstall software, thanks.

I asked previously... "how do I access my document cloud on two separate computers."  The follow-up questions is ... when I use the same login information, I am not permitted to use the same email address associated with my acct.  but have to use my secondary email address.  So my problem still exists.  Do I have to logout of DC on the one computer before I can login from the second with the same login?

Starting PDF Preview Handler in Office Outlook 2016 in CitrixAdobe Acrobat Reader DC has stopped workingProblem signature:Problem Event Name: APPCRASHApplication Name: AcroRd32.exeApplication Version: 20.13.20074.18474Application Timestamp: 5fce704fFault Module Name: StackHash_b545Fault Module Version: 6.1.7601.24564Fault Module Timestamp: 5ff4d55bException Code: c0000374Exception Offset: 000cebebOS Version: 6.1.7601.2.1.0.16.7Locale ID: 2057Additional Information 1: b545Additional Information 2: b545d3b5ef5e967490a864527f7c7cceAdditional Information 3: 1932Additional Information 4: 1932357d3c7fddae971ed6677b4e5c8fRead our privacy statement online:http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline:--------------------------------------------------------------------------------------------Problem signature:Problem Event Name: APPCRASHApplication Name: AcroRd32.exeApplication Version: 2

If you have switched to new laptop and wondering how you can transfer your existing Adobe Export PDF subscription to this new machine. Then follow the instructions given below, which would make your work much easier.   Since Adobe Export PDF is an online web-based service. Which can be accessed from any computer using any web browser of your choice. So, you can simply Sign into Acrobat Web at https://documentcloud.adobe.com with your Adobe ID and password, or with your social (Facebook or Google) account. In the top navigation bar, click Convert > Export PDF.       Do one of the following to select the PDF file that you want to export, and then click Continue: Choose files from the Recent or Documents list. Add files from your computer or drag-and-drop the files onto the highlighted area. You can also drag-and-drop files to the Export PDF tool on the Convert page.   For detailed steps, follow the instruc

I own Acrobat professional, version 11.0.  I recently purchased a new laptop with windows 10.  I deactivated my account on the old laptop and downloaded and install Acrobat professional on the new laptop.  When using pdf files, I typically need to use the Comment tools to markup the documents.  Today I noticed that the Drawing Markups that I use won't allow me to use the "draw cloud", "draw ploygon" and "draw connected lines" options.  I use the draw polygon option very frequently.  These 3 options are the only ones that are Grayed out and not available to use.  All the other tools appear to be available.  Why all of a sudden are these 3 not available?  S

Problem signature:Problem Event Name: APPCRASHApplication Name: AcroRd32.exeApplication Version: 20.13.20074.18474Application Timestamp: 5fce704fFault Module Name: PVC.dllFault Module Version: 10.1.789.0Fault Module Timestamp: 5a2f0d61Exception Code: c0000005Exception Offset: 000204c5OS Version: 6.1.7601.2.1.0.16.7Locale ID: 2057Additional Information 1: a7aaAdditional Information 2: a7aa91f17ea749d42a4de3b390fa5b3dAdditional Information 3: a7aaAdditional Information 4: a7aa91f17ea749d42a4de3b390fa5b3dRead our privacy statement online:http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline:C:\Windows\system32\en-US\erofflps.txt

When I receive a PDF in a email, why do I have save it before I can open it?