Questions

Posso usar as imagens gratuitas da Adobe Stock para fins comerciais ? Os termos não são claros para mim. Já li e re-li aquilo tudo.

I licensed the following image.  https://stock.adobe.com/images/blantons-bourbon/230898336?asset_id=230898336 For some reason no matter what I do there is always the "Photo Barrel" watermark on the picture. I looked at this help forum and found others talking about downloading photos and the watermark remains but nothing was helpful. This doesn't appear to be the standard Adobe watermark, this is something the photographer put on there? If so, I have no idea why it would even be offered for license in Stock if it can't be removed. How do I confirm that there is no way to download this and/or get a refund? Thank you  

When I open this item, it only displays the message "This is an Adobe Illustrator File that was saved without PDF Content..."

HAllo,ich habe den Hintergrund 524656613 erworben.Diese wird beim öffnen der  AI version als zweiteiliges Bild geöffnet (siehe unten),Die ist so nicht zu gebrauchen pder habe ich einen Fehler gemacht?Ich brauche das in einem Stück. Was kann ich tun?

I'm currently on Page 20 of wading through AI images. I do NOT want AI images. I already put -ai in the search term. We need a filter to get rid of them. We need these images to be vetted as ai before they are on loaded onto the site. This is ridulous to have to wade through to find stock images I can actually use.

I have standard license, can I use photos of Adobe stock, and modify to design social media posts for clients. 

Can I use the free images on Stock for commercials? Do you use these images for my commissions? I'm a freelance graphic designer, and I would like to have clearer information.

Hi I'm unable to find the correct channel for this so am posting here.   I've used plan credits on about 5 AI stock either overtly or implied (*refer below) as text/font editable, only to find the text is outlined.  These are unusable.  (Note if the creator identified the font I'd be able to recreate but they never seem to.) How do I 'return' these for credits?   *  Here are 2  examples of 'implied' editability.  As it's a T Shirt the only way to use the design unedited is to buy an extended licence (ie otherwise you can't use it on a product).  Given its available via a plan credit  (therefore you can't use it on a T shirt) it's implying the impression that the text/wording can be changed so as not to breach licence.  I liked the design, and just wanted to use it as a base  with completely changed text/words, font, shapes and colours.. Say yes. Cool typography t shirt.  File 423742893 typography for print t shirt  File 3

Здравствуйте! Второй день не могу зайти на сайт пишет: Error 403 Forbidden. Varnish cache server. Что делать?

For the past two months, I have paid for a subscription that I cannot use or cancel. It's really stressing me out as money is being withdrawn from my bank account and I can't do anything about it. I have also looked on Adobe how you are asked to cancel your subscription but this did not help me either. Is there any way to get this money refunded or at least cancel my subscription?

Just got done with customer service only to have them explain the same thing to me. The real bummer, I'm at a cap so I'm just paying now. Not receiving anymore images but they basically want me to pay so that I can use what I have. Also, when I originally signed up for this I was suppose to get 10 free. Never got those, just rolled me over to the services and been paying ever since. Guess I'm going to go download a bunch of images I don't need now. ERRRRR. So angry!!

I'm in UAE, I subscribe Adobe stock because I need to have greeting card for my company, but I continuly face this problem "This asset cannot be licensed", for example, UAE national day, women's day, UAE flag day...etc I can't license all those picture for these 3 keyword.   [Moderator moved the thread to the correct forum]

With a Standard License, would I be allowed to use assets on a news/blog site if they are not marked "Editorial Use Only"?

Bonjour,J'ai pris la version d'essai de 30 jours et j'ai téléchargé quelques images mais je souhaite résilier avant la fin. En résiliant est-ce que je perds le droit d'utiliser les images ?Merci pour vos retour. 

Ich zahle monatlich für 10 Bilder. Allerdings bleibt das Guthaben bei 120 Bildern stehen, auch wenn ich keine Bilder in Anspruch nehme. Warum?

Hello! I wanted to buy a photo for my company with extended licence. I signed up for free trial, I bought the photo (paid for it with card). The purchase can be seen (1st row) but I cannot download the bill. I canceled my monthly plan (2nd row).   Can you help me? Thank you in advance. 

My Adobe Stock Libraries are incredible slow to load on any browser. Sometimes, they do not load at all. This is annoying as it is a service we are paying for. Is anyone else having this problem and how did you solve the issue. Switching browsers did not solve the issue

Hi, I have to make a flyer and a leaflet and want to use several vectors from several different files to Adobe Stock. Example : lien Do I have to put the mentions for each visual used ? Thanks for your feedback   [moderator corrected HTML formatting error and cured the topics. This is not a Stock API question]

Bonjour Même en entrant mon numéro de commande je n'ai pas accès à l'historique de facturation J'ai pourtant bien été débitée, reçu le mail de confirmationj'ai pu télécharger ma photoMAIS je n'ai pas de facture pour faire ma note de frais A qui dois je m'adresser Merci de votre aide 

My Adobe Stock plan is set to renew on the 8th of the month, with 25 credits per month.  There were no additonal credits this morning, and as of Noon that is unchanged.  I've spent far too long chatting with an agent and their floor supervisor, and my work day has been thrown off schdule.  As you can see, Adobe is well aware of the monthly charge, and while I've held up my end of the bargain, I still can't access my credits.  Chat agent says this will take 24-48 HOURS to sort out, which is profoundly tone-deaf for a digital arts company.  So, while I'm losing money and opportunity, I'm also bound by a contract that will penalize me for cancelling.   Not a single other subscription (inclduing Photoshop) has ever given me this kind of problem.  If anyone could shed light on this problem, I would be most grateful.  For now, I need to explain to my client why the work is going to be late.  I'll be lucky if I don't get fired.  Thanks Adobe.

Bonjour, Je voulais voir l'historique de mes téléchargements dans adobe stock mais quand je vais regarder il est noté 12 téléchargements et je ne peux en voir qu'un seul, savez-vous me dire pourquoi ? J'ai supprimé les cookies mais visiblement ça ne fonctionne pas. Merci pour votre aide.

I recently licensed a image in Stock and when I attempt to use it in Photoshop the watermark is still visible.  Image in my library shows it was licensed and I even downloaded the image on my desk top which is what I saw on another blog to try and correct this issue and nothing is working?

Hi the image I just downloaded FILE #:  573286367 is missing the eye on the blue lady. This image should be removed as it is unusable as is. Very poor details that need to be fixed. Thanks

I have no problem downloading stock videos, and then it appears once my payment for another month is paid I lose access to any stock video ------here is the old case number ADB-27640641-M7J3 not sure why this problem persists, but this is getting very frustrating ...........The way this is going, I'll be dead before adobe can fix this problem

Hello we want to stop our monthly payments until July after July we start it again we can no longer pay the monthly payments until July and if we want to cancel, he asks us for a fee of 164 euros, how can we proceed we didn't sign annual!!, we weren't even told that when the account is canceled we are forced to pay. this is stupid for someone to force you to pay if you have not signed an annual contract.  obliges me to pay monthly if I don't want to or if I don't have any more money. I have already paid for 2 or 3 years of adobe 25 euros monthly.