Questions

Hi, I would like to publish a book in which I will put some adobe pictures. Is that safe just like that? I would like a contract or a notification, anything written, that I actually purchased the licence for that photo.

Hallo liebe Community, da es in Adobe Stock viele transparente Bilder gibt, welche nicht in PNG verfügbar sind ... bin ich auf der Suche nach einen kostenlosen Programm, mit dem ich Solche öffnen kann.  Da ich keine Vektorbearbeitung betreiber finde ich ein zusätzliches Abo eines Adobe Programms für sinnlos.  Von einem Kundenberater wurde mir geraten mich einmal hier zu erkundigen. Vielen Dank vorab füre eure Antwort.  Beste GrüßeDaniel

Why the hell i am charged in order to cancel my plan? Why the heck i need to pay an annual fee when I was on a monthly paid plan? Do I need to involve higher instances like Europe commissions? To resolve this issue or what is going on? Never going back to this software again... Stealing money...

While viewing images, I accidentally licensed File #:  134460749. Is there a way to unlicense this photo? Thank you in advance,Shaw

HiIn august 2022 my Stock account had a strange increase of photo credits. I signaled that to the Twitter support and some weeks after they where removed. Since that it's a nightmare !When the monthly payment arrive, the photo credits are not added to my account. They are, or not, some days or weeks after with no logic.I thought it was finally solved in November with the proposal made by the support to offer me two months to use the missing credits finally put back on my account (and disappeared a few days after the issue resolution). It seems that this is not the case.February 6 : a paiement of 2 days of Stock access. Why ? We don't know and of course nothing on the photo credits.February 8 : a paiement of the monthly fees. Nothing happened to my photo credits.3 days after I still don't have what I paid for.One would hope that a company like Adobe has the resources to resolve anomalies on their customers' subscriptions, but it would appear not. Not synchronizing access to the ser

This image has artifacting around the edges of the castle that clearly indicates it was AI generated. There is no way to see this until after purchase because it does not show up in the preview. Please label as AI generated. Secondly, the user that posted the previously mentioned image has many unlabeled AI generated images in their portfolio. I wanted to bring this to the attention of the Adobe staff so they can be labeled. Thank you! 

ฉันจะเป็นอย่างไร   **  มีปัญหากับรายละเอียดการชำระเงินของคุณโปรดอย่าลืมข้อมูลการชำระเงินของคุณ** แก้ไขไม่ได้!   [Moderator moved the thread to the correct forum]

still: cannot merge my Fotalia content with Adobe Stock.Cannot find contact form to conatact Adobe depending this issue (the solution provided in another post with this topic, does not work: There is no "contact us" link on the bottom of the Fotalia website).I bought a lot of pictures in fotalia, where are my licenses?

Hi Adobe,I bought the wrong Image., ugh! The one I bought is very similar to the one I need. When my staff saw it they made me aware that it was the wrong one. Is there a way I can replace it or get a credit to get the correct one?Thanks! 

Olá, ajude-me por favor também cliquei acidentalmente em uma imagem que ao lado esquerdo dizia gratuito ou grátis e ao lado direito falava licenciada (que não sei o que é isso) mas emfim, cliquei acidentalmente e fiz download erradamente nem servirá para nada, logo quero saber como cancelar, ou excluir para não ter custo desta imagem. Por favor, me ajude a imagem tem este nome: AdobeStock_315455473. Estou aflito por não ter dinheiro para pagar algo. Peço desculpas pelo acidente. Não sei nada sobre essa plataforma. Estou aflito, me ajude por esse erro por favor.  

1. I have just bought this image and it's quality is total crap! How can i get a 'refund' https://stock.adobe.com/pl/images/euro-pallet-top-view/82492394?prev_url=detail2. We have had change in our plan and 120 credits simply disappeared!!!

Hi, I need to change the adress of the invoice. I have bought a few pictures. Where I can do this?

Hello. I only ever applied for the student package from adobe, but i just noticed ive been charged with bills from Adobe Stock for several months. When i tried to cancel it, they wanted a cancellation fee that was super high. I never wanted Stock and I feel like Ive been fooled by Adobe to subscribe. I want my adobe stock subscription cancelled and refunded. Best, Kaja.

I downloaded this stock file https://stock.adobe.com/in/images/islamic-wedding-invitation-template/501273513?prev_url=detailWhen I open this is AI, the images are not clear and blurry. I want to use these in AE for a video and the quality is impossible to work with. Is there anything I need to update to import this in a better quality format? 

Hi, I donwloaded the JPEG file of this image, but the quality is very low. Can you check this out?   Image AdobeStock_566895824.jpeg   Thank you.   [moderator merged this with your original thread/moderator unmerged again, see below] [moderator corrected the message according to the corrective message below: https://community.adobe.com/t5/stock-discussions/re-poor-quality-image-adobestock-510755952/m-p/13574399#M68767]

I accidently downloaded an image that I will not be using. Can I get this taken off my account?

Hello What would be the correct license to purchase for:1. Redistributing Adobe stock videos digitally as a part of development kit download that is used to demonstrate results and performance of video processing on a product. What are the right guidelines for this kind of inclusion? Thank you,Vaibhav 

Guten Morgen zusammen, für unseren Kunden erstellen wir Verpackungsdaten und integrieren oft Bilder aus Adobe Stock mit erweiterter Lizenz. Darf ein gekauftes Bild (mit erweiterter Lizenz) für mehrere Verpackungen verwendet werden? Also z.B. für verschiedene Größen und Sorten? Vielen Dank im Voraus für Euer Feedback und Grüße   Manfred   [Moderator moved the thread to the correct forum]

Good morning,I have two questions, concerning stock items:  I want to use an image/illustration on a workheet, that I offer on my website. The main content is, for example, learning multiplication. Therefore are several excercises and explanations on the sheet. The image (or sometimes images) is mainly for the aesthetics. Do I need an extended license, or is a standard license sufficient, as the stock item is not the main part of the sheet? Does it make a difference, of I offer the Sheet for free or if I demand a small fee for it? I read, when I use stock images on a website, blog, … I have to write the source under each stock image I use. Does this apply to any website, or only when I write about daily news, current events? Thanks for your assistance!

Hello all,A customer of mine would like to have his truck wrapped with an Adobe Stock image. Is this possible, and if so with which license?Thanks a lot!

Hey there - is it possible to have the 'Set as default' checkbox unticked as the initial state? Would save unticking every time

Hi Team, I'd like to create JWT which expied date is 31 days.  With JSON Web Tokens - jwt.io , what value should I input to VERIFY SIGNATURE "your-256-bit-secret"? As for JWT Payload I can find it in our Project of Adobe Developer Console (and I'm going to change "exp"), but not sure about secret code. Is it written in Credential details? Regards,

I have assigned a user the adobe stock product and sent them the access link, but it does not reflect this change in their account. I double-checked in the admin console and the adobe stock product is assigned to them. 

I have a case under this code ADB-27633342-N5G2 It has not been resolved yet.I have subscribed to Adobe Stock through my personal email, but the problem is that there is a business profile linked to the same email The subscription has been activated on the business profile called the "New Tech Store". and this is the reason for the problem after activating the subscription only two days, all 750 assets were used .. and I think that they have all been used because there are other users On the same Business ProfileConfirming what I had a very bad experience through Adobe when I asked support to delete the business profile that I mentioned earlier so that I might subscribe to your services in the future, I was simply told that we cannot do that, and of course, I will not repeat the mistake twice and subscribe to a service that is activated by mistake on the business profileAnd I was exposed to more than two at least support providers through the chat. They could not help me. closed the ch

Ich kann keine Bilder lizenzieren, obwohl ich Credits zur Verfügung habe. Folgende Fehlermeldung erscheint: No download packs available (download #545258687; license #1; license type #5; product #213598874....... ) Ich benötige dringend Hilfe! Schön wäre es, jemanden mal anrufen zu können, der schnell helfen kann, wenn man schon jeden Monat über 50€ fürs Abo zahlt!!! Danke