Questions

j'ai pris un abonnement adobe stock il y environ 1 mois et demi..j'avais besoin de une ou deux images...je n'ai pas besoin de ce forfait.,.Donc j'ai annulé mon abonnement et voici 224,00$ de frais pour avoir résilier..Est-ce que cela vous a déja arriver...je trouve juste ca plate que j'annul car c'est des frais payer pour rien par mois pour ma situation d'utilisation et me voici à devoir payer ce montant:(

I need help to find a way to cancel and refund an Adobe Stock Photo Extended Licence for a photograph of a an insect species that was labelled correctly, but verification by a specialist has identified it as a different species to what was listed.We have identified a photograph of that is correctly labelled and want to use this one instead.The originally purchased Extended Licenced photograph has not been used, as our material is still in draft and review stage.What is the best way for me to do this please?

I got Adobe Stock apparently when I bought the creative cloud. However, I've never used a stock for a single use. I just noticed that my trail ended and I got charged 29.99 for another month of stock. Is there a way I can cancel my subscription and get a refund as I never used this service at all in both the trail and month paid?

Hi, I accidentally licensed image #518972795. Can you help me with this? I won't be using it.

Bonjour, sur adobe stock quel est la différences entre les crédits et les fichiers ?cota disponibles :16 crédits / 29 fichiersComment voir aussi le date de validité pour être sur de les utiliser à tant ?

Hi Adobe support team, I have cancelled my 'Adobe Stock – 10 assets a month' subcription on the first day  of my bill i.e., on Sep 11,2022. But I have not got my refund yet. My Order Number: 209513665Invoice Number: 2261186025Please let me know whether I will get refund or not? Regards,Kanrawee

recientemente adquiri un plan de adobe stock , mi pregunta es la siguiente cuando me entregaron me dice que mi cuota es de   2992 creditos de plan, quiero saber si esta seria mi cuota por mes o es la global ,  si termino esa cuota ya no tendre acceso mas , o se recarga todos los meses la mismoa cuota , gracias #stock   [El moderador ha borrado la información privada. Por favor, no publique información privada como correos electrónicos y números de teléfono]

My setup:- Adobe Photography 20GB plan- Usually filtering for Free images- Chrome internet browser on an older HP Pavilion laptop, a newer HP Pavilion gaming desktop, or an iPad ProTo recreate this issue:1. Navigate to stock.adobe.com2. Ensure you are signed in to your Adobe account3. On the home/landing page, complete a search by entering any keywords (filtering for Free images or whatever is optional)4. Press enter/return or click search5. The page with something like the following URL will attempt to load completely but gets stuck (https://stock.adobe.com/search/free?load_type=search&native_visual_search=&similar_content_id=&is_recent_search=1&search_type=recentsearch&k=YOUR_KEYWORDS_HERE)The page looks something like this once it stops loading:6. About 8 times out of 10, the internet browser will prompt you to exit the page or wait for the page to respond. At this point, it's not worth waiting for the page because this step will just loop over and over. You

I licensed/downloaded image 294184233 (angry tiger) but what downloaded was definitely bored tiger and not the image I wanted. I can't find anywhere to contact customer support about this except in this public forum... 

Can I use Adobe stock images with a standard license for my digital templates, which will be available for sale as a digital product? But the primary value of the digital templates is not associated with the asset itself.

I'm having a similar problem but when I try to follow the advice above the halo around the stars goes black -  ID #173047932

I make collages and I'd like to incorporate some images I found on Adobe stock into my original artworks. What kind of license would I need for this? For example, I found a floral pattern I like and was hoping to print it out, paint ontop of areas of it and add other images. I'd want to sell prints and the original collage creation. I am hoping the standard lisense would suffice as I'd be altering the original adobe stock image/s quite a bit but I want to make sure beforehand.

On my free trial, I downloaded 11 pictures instead of 10.  What happens now? 

Hello, I'm trying to contact adobe stock contributor "speed300" with a licensing question.I got a standard license on one of their images but I'd like to have an enhanced license. I can't seem to figure out how to contact this specific contributor to see if this would be possible. Any ideas? TIAjordan

I signed up for the free month trial (with 10 stock image downloads), but when I try to download the images are watermarked. I intend to purchase the upgraded package tomorrow when my free trial ends, but need to get those 10 free images first. Help!

Hello.  I didn't realize I have been paying for Adobe Stock all this time. Can someone please explain how I find out how many credits I have to be able to purchase stock? There is something called assetts with 23 at the top right of the page...is that it?  Thanks for the help.   

I want to stop the monthly payment of the annual subscription to adobe stock. How can I do? I can not find any keys to cancel the subscription, I have to pay every month

No pricing / credit value is shown for 3D objects.I contacted support via chat but they were unable to understand what I was looking for. So... let's say I have 32 credits, and want to buy a model of a vase. How do I know how many credits it will cost? thanks 

Hola, estoy haciendo una app para iOS y en la Apple Store me están pidiendo una ilustración para la publicidad de mis app dentro de la App Store. La licencia estándar me permite utilizar y editar ilustraciones de Adobe Stock como publicidad?   Reply by @kglad:   yes, you can - https://stock.adobe.com/license-terms    

Hola, estoy haciendo una app para iOS y en la Apple Store me están pidiendo una ilustración para la publicidad de mis app dentro de la App Store. La licencia estándar me permite utilizar y editar ilustraciones de Adobe Stock como publicidad?

Hola, estoy haciendo una app para iOS y en la Apple Store me están pidiendo una ilustración para la publicidad de mis app dentro de la App Store. La licencia estándar me permite utilizar y editar ilustraciones de Adobe Stock como publicidad?

I just had to do the youtube copyright dispute process and just wanted to toss out an easy enhancement adobe should do.    When you go to license history, you cant actually see the names of songs.  When I got a copyright flag on youtube, they only showed me the song name.  So when you go to license history to grab the keycode, you have to know the artist and if you have multiple songs by the same artist.. well its a mess.   

Hallo zusammen, als langjährigen Kunde möchte ich für einen Kalender 2023 das Foto mit der Nr. 391613330 verwenden. Es darf aber nur für „Editorial _Use_Only“ verwendet werden. Der Kalender wird an deutsche Krankenhäuser verschenkt, ist also nicht kommerziell. Darf ich das Foto für den Kalender benutzen? Detlef Schlottmann Art Director   (Personally identifying information removed in compliance with Adobe's privacy policy:  https://community.adobe.com/t5/community-help/guidelines-and-tips-for-the-adobe-community/td-p/4788157)

I have paid for a video asset and it's been stored in my library. I came to do a re-download today and I get an message saying "Asset No Longer Available". Is this normal?

Bonjour,Je suis interressée par une photo destinée à un usage éditorial uniquement et je m'interroge sur une des restrictions : modifications interdites. Est-ce que cela signifie que je n'ai pas le droit de faire un montage photo en ajoutant des éléments issus d'autres photos dessus ? C'est pour une affiche à visée culturelle pour les 400 ans de Molière.Merci de votre aide,Delphine