Questions

I purchased a license yesterday but didn't download the photo immediately. How do I download it 24 hours later?

Assests downloaded from the Free Collection - can I use them without attribution? (I will be using them for a school printed publication that is distributed for free (not for sale). A copy of the print publication may be loaded on the website as well.  

I would like to own exclusive rights to an Adobe Stock photo.How can I do that? Is this possible?

Hi I bought a photo on stock.adobe.com I received an email with the word Expiration Date, what does it mean? Can I use the purchased photo for my website after it expires?

This error appears when I logged in this morning. Is https://stock.adobe.com/ down?

Ich möchte ein Foto von Adobe Stock verwenden, dieses Bild verfügt über eine Standardlizenz. Ich fürchte allerdings, dass diese für das Produkt nicht ausreichend ist. Gibt es eine Möglickeit hierzu eine erweiterte Lizenz zu erhalten? Und wenn ja, wie? Und was würde das kosten?Ich möchte ungern ein neues Foto suchen müssen.

When reading the summary information on the Adobe Stock page regarding various license types, vs. the full terms an conditions, I am seeing an inconsistency.  On the summary page, it states that you may not use a standard license on an item for resale where the primary value is associated with the asset.  That implies that if it is not (such as a book cover, or illustration within a book where the primary value is the content of the book), then it would be allowed if the total image is not reporduced more that 500,000 times.  However, in the full terms page section 3.1 B (2) it states that you may not incorporate a work into merchandise intended for sale under the standard license. These 2 statements appear to be at odds.  If I were to use a Stock image on a book cover intended for sale and a handful of others in the book itself, would I require an extended license?  I have seen comments on some other posts indicating it was allowed under the standard lice

 Hello there!   I have licensed a video, and I am trying to find out if the author made alternate versions, or if someone else did? How would I go about browsing available licenses from the SAME AUTHOR &/or Contacting the Original Author or if all else fails, Finding a license with much of the same attributes (ex if another artist had been able to license it out, then recreated it in a way that could be licensed as a new product...ex:color correction of the original, not sure if this is even allowed idk, but you know, potentially if the original author had licensed a photo and effected it, then another artist did like wise with them)     Thank you immensely for your help in advance!!!

I signed up to the Adobe Stock trial and cancelled before the service expired. I have since been charged for 2 months of service use despite me cancelling in plenty of time. I've tried to cancel again but Adobe are trying to charge me a hefty cancellation fee for cancelling early. I can't believe that Adobe treat their customers like this. Trying to resolve this issue through customer care has been nearly impossible. Shame on you Adobe. I can only hope that you respond to this post.

Hello. I am using an HTML template from 'templatemo' (don't know if I'm allowed to post links here) and the licensing on the site states that all images are free to use. However, an image search revealed that the images in that template are actually from Adobe Stock. Am I allowed to use them freely without any commercial gain - eg. on a dummy E-commerce store that does not actually sell stuff, only shows what I can do? Also, 1. 'With a Standard license, you may not Distribute the stand-alone file' - does this mean that I can't push my repo with all the code, HTML and assets (images) to GitHub?  2. 'Create merchandise, templates, or other products for resale or distribution where the primary value of the product is associated with the asset itself' - I mean, the primary value is the site itself, the code, but the banners/product images, etc., make the site look better, thus increasing its value as something I can build. Is this an issue?3. 'Transfer the license to more th

I've tried two similar templates but neither seems to be complete. Example, 358076992. Looks like it should include 12 images as shown in the preview. When opening in PS or AI only 2 are present. Am I missing something?

I want to cancel my adobe stock plan, but I can't manage to do so without the manage plan button. Any ideas?

Hello,  A newspaper asked me for an interview and also asked if I have images that would fit with the interview. My company has licenced "standard licence" images. Can I give her those images to use in that newspaper interview and just credit them or do I need another type of licence? Or maybe it is not possible at all to allow an interviewer use our company images? 

Wow, I can't believe how easy it is to accidentally license an image with a mis-click on the search view page.  The fact it seems this has been a problem for years is shocking.  Can I get a credit for image #341104083?

Hello. I work at a university museum and have access to an Education License through the university's account that offers free downloads of certain images. I'm hoping to confirm whether the Education License allows these images to be displayed in an exhibition at the university's museum. Thanks in advance!

I licensed this asset:id=256000308But when I put my design in the result is distorted and unusable. Is there a way to get assistance from the creator, Medialoot?Here's there link: https://stock.adobe.com/contributor/208410641/medialoot?load_type=author&prev_url=detail 

I lincensed file #248712400 (.ai) but downloaded image is the same as #248712150.Can i somehow get the correct one? 

I accidentally license and image #179171660 and would like to know how to go about getting back credit. i'm still searching for a group of images for a design.

So wouldn't it be nice if the images were in PSD format so that when we wanted to edit it we could? I am talking of the Vector files and such. Even in Illustrator they come in as one layer. That is a pretty much worthless image. Am I missing something or using Adobe Stock wrong?

I'm sure that plenty of you know that only jpeg files can be downloaded to a phone. I don't understand why this is? I do all of my work on my phone. It is a cumbersome process to save to an old computer that I never use only to transfer the file to my phone. In the same vein, if a pic has multiple formats available the phone will not download the jpeg file.    

Hello Team, Where can I go to view which date I will get my monthly 10 assets? I've had this service for 3 years and never checked to see which date of the month I get new assets. Thanks!

I found an image I really like. I downloaded it hoping the whole text would disappear or be a layer that I can remove so I only have the rocket. So here is my question: why is there an image that I cannot use because it already looks like a whole website or is there a way to only download the rocket that I just can't find. Maybe the creator @o_du_wan can comment whats his idea behind this picture. Thank you very much.  

I need to provide licenses for the stock images I've purchased to my legal department. Where can I find these?

Hi everyone,  I bought two audio files from Adobe Stock but I can't use it on a movie because they don't provide the extented license.Since I noticed that the audio source is FINETUNE MUSIC,  I already tried to find this track on their catalogue by searching the title used on Adobe Stock but without success. Since in a previous discussion (https://community.adobe.com/t5/stock-discussions/audio-extended-licenses-for-commercial-videos-in-a-theatrical-release/m-p/11473025#M54873), Adobe was able to provide a link to the original file on another platform, I'm kindly asking if someone could help me the same way. The track I'm looking for is: https://stock.adobe.com/it/search/audio?k=468461483.Stock ID is #468461483. Of course I'd be more than happy to purchase an extended license directly on Adobe, but it seems that it's not gonna be possible anytime soon.Thanks in advance,Daniel Bestonzo

Hi. I took a free asset from Stock (personal account), and I plan to use it for a church (non personal, but not for commercial purposes). It is just for create pieces with messages for encouraging people. Does the free licensing cover this kind of use? If not, there is any way to adopt to cover for this use (mention for the asset creator, Adobe Stock, etc.)?