Questions

Hi, Weird question here.Someone who is creating a brandbook for one of companies i work with  is using images with watermarks.  I asked them if watermarks will disappear in the final document?And they told me that:'No, this is perfectly legal and common practise to use watermarked images as examples in these types of documents'. I'm pretty sure this is not how things work. Is there any document on adobestock website I can show them to confirm my guess?I know other stockimages websites state very clearly that you can't use watermarked images in end product, somehow I cant find anything similar in adobe stock policy. Thank's 

Dear all,   I would like to ask a couple of questions an hope you can help me with.   1) I am making magazines, brochures, flyers, business cards, etc. for various clients. I would like to know if I can use Adobe Stock images, graphics, etc. in the magazine which I create, but the magazine owner is the client (I only do the graphic design, put images into articles etc.). Can I use Stock resources in the articles as well as magazine cover? There are also client´s / authors´images in the magazines, so the Stock images wil be in some parts only. Is this usage OK with a standard licence? The magazine is printed approx. in 20,000 copies and it is put on client´s website in PDF file.   2) What if I use brochure or flyer design for the client. There will be some client´s text so is it necessary to modify the design or is it possible to use design without any modification? It will be printed max.in 10,000 copies (I do not know if the client put it on their website). Is standard

Hola, compré una foto con su debida licencia a través de adobe stock la cual utilice en una gráfica para mis redes sociales, pero una usuaria me dice que aparece "su casa" en la foto y que no puedo usarla, porque es propiedad privada, que se hace en estos casos si yo legalmente compré la foto a través de este banco de imágenes???Gracias!!

...multiple icon packs from the same "designer." The glass/mesh overlay is leaving lines on nearly every single icon. With lackluster Illustrator skills, I am able to remove the box causing my angst, though I lose the gloss (fine, I guess), but I am not prepared to click the heck out of it until the offender is isolated, cut the box, wash, rinse, repeat for 180+ icons per pack across multiple packs. I cancelled my Stock account...so many issues with so many files and no recourse...but my question is: Is there anyway to select all problematic layers and remove these boxes wholesale without developing carpal tunnel synrome?    

Hi! Just wanted to know if it is legal to use an image from Adobe stock on my youtube tutorial video.? This would just be a small part of my video.

Hi, I can't access stock.adobe.com on any of my devices. I always get:Error 403 ForbiddenForbiddenGuru Mediation:Details: cache-sna10732-LGB 1623923537 4271251102Varnish cache server I have tried in multiple browsers. I have tried loading it from InDesign and Creative Cloud Desktop. Same problem. I can go to any other adobe site, including https://contributor.stock.adobe.com/ with no problem. Please help. Thank you.

I was just suppose to vie its license or how much credit (assets) it uses but didn't know that the license button actualy will buy or use my assets. Can anyone please unlicense it for me? It was literally less than 5 minutes ago and I haven't downloaded anything yet.  The ID is: #327880808 Also, why can't there be another pop-up to verify the license? the pop-up that appears is the download asset meaning if you accidentally press that button, it's done, asset used. 

Hi Adobe community, I'm having trouble removing the transparent background of Stock images. I've tried removing the transparent layer in the .ai file, but that just shows me a bunch of unwanted layers beneath it. I'm trying to do this in Illustrator - I'll link the image ID's below Thank you, FILE #:  435567218FILE #:  406823298

I have bought an adobe stock pattern file that looks like a vector, but it is a jpeg. I have contacted the artist, who says that there is a vector version and that Adobe stock should have it. Any ideas how I can get it? Image is AdobeStock_235188894.jpeg  You will see that it has been created initially as a vector.

Heyo,so I recently tried out adobe stock and bought some stuff (3d models and wallpapers) Yesterday I wanted to do the same but for some reason they declined my buy with paypal.I just checked my paypal and the took the money - 3eur for something I do not have - I checked my library and there is nothing besides the stuff I already paid for before. They did this two times now... Can someone help? Thanks

Hi there.  I found an icon set that has an icon in it that is a really bad idea - it looks really anatomical.  It's not usable in polite company.  How can I share it with you privately so that you could quietly remove it?  My license doesn't allow me to chat with you.

Hey, So I have a client who's licensed a lot of Adobe stock images for some videos that I am producing for him. The images are currently in a Creative Cloud libary that he created. My question is is there a way for me to have access to the full versions of the images without manually uploading them to the cloud? He is able to share the images with me via a Creative Cloud library; however, there is not an option for me to download the images. If I click add to my library, all I have are unlicensed previews. What is the best workflow here? Does he need to upload them to the cloud or email me, or is there a way I can use the Creative Cloud libraries feature to access the images which he purchased? Thanks!

Hi, I´m a student who uses Adobe regulary since I want to get to be a web designer. Especially when my customer wishes for something creative and extraordinary. Since the beginning in my new career I´ve got a problem with Adobe Stock. Lately the website started glitching and it also says that it isn´t avaible for my account while I do have a given license from my teacher. I don´t know the cause and either I don´t know who to speak with about this problem. I would be really happy if someone could help me.

hello.. i purchased a single clip that i haven't used yet .. i am making a film and will post it on youtube.. my question is if i want to use it again do i have to download it again? and can i edit the clip such as trimming and adding color? another question what if i change my youtubes channel name, should i let you know? thanks

Hi, I forgot my Adobe ID and has been charged every month for Adobe Stock plan and I want to cancel it.Are there any way to find out what my ID is by credit card information?(I am using my workspace's ID to post this) Thank you Tyrus

This is the first time that I have to let my disappointment out with customer service here...   I am trying so hard to understand the usage of "standard stock" versus "extended stock". I had to google and read the fine prints to understand it myself. So I'm good there.    Then comes the downloading part. I try to buy a stock image and it does not give me the option to choose between a standard version or an extended version. I keep telling the agents this via chat and they keep offering deals on credits that I can't afford.    All I want to do is get this stock site to work for me. I want to be able to login, select an image, click buy, have the option to choose standard or extended", and call it a day.    But for some reason, it's not working for me. It is trying to make me choose a monthly plan that i don't want. I am not getting the help I need. I've been online for over 2 hours chatting with agents and I'm so disappointed to be left to my own....

https://stock.adobe.com/video/close-up-portrait-of-beautiful-young-woman-running-hand-through-hair-blowing-in-wind-on-tropical-beach-slow-motion/91676490    See here for the open thread: https://community.adobe.com/t5/stock/is-my-purchase-mine-to-use-forever/td-p/12128545

hello.. i purchased a single clip that i haven't used yet .. i am making a film and will post it on youtube.. my question is if i want to use it again do i have to download it again? and can i edit the clip such as trimming and adding color? another question what if i change my youtubes channel name, should i let you know? i attached a picture i dont know if you can see it.. thanks     See here for the open thread: https://community.adobe.com/t5/stock/is-my-purchase-mine-to-use-forever/td-p/12128545

Olá, estou sem acesso ao banco de imanges da Adobe já há alguns dias. Testei em três navegadores diferentes (Safari, Chrome e Firefox), desativei firewall, controles de segurança, testei questões de proxies e nada. A pesquisa no banco de imagens retorna com erro 500 quando logado na conta. Quando deslogado, a pesquisa ocorre normalmente. Alguém pode me ajudar?Valeu!Hi, I haven't had access to the Adobe image bank for a few days now. Tested in three different browsers (Safari, Chrome and Firefox), disabled firewall, security controls, tested proxies issues and nothing. The image bank search returns with error 500 when logged into the account. When logged out, the search takes place normally. Can someone help me?Thanks

Hallo,Habe diese Frage Leider unter einer anderen gestellt darum hier nochmal exklusiv:auch wenn ich jetzt eine frage stelle die vermutlich schön öfters gestellt wurde, auf der Homepage von adobestock ist dieser textEs muss nur dann ein Bildnachweis hinzugefügt werden, wenn das Bild in einem redaktionellen Beitrag verwendet wird. Wenn Sie Editorial-Bilder in Druck-Erzeugnissen, Websites, Blogs usw. verwenden, muss die auf der Adobe Stock-Website und im IPTC-Feld für die Quellenangabe angegebene Quellenangabe enthalten sein. Beispiel: „Agenturname/Autorenname – stock.adobe.com“.  Was mir jetzt nicht ganz einleuchtend ist,Ist ein Editoriales Bild immer eines was ich verändere über einen Editor? Was ist ein Redaktioneller Beitrag? Gilt ein Buch auch als solcher? IPTC Feld? ist das der text der bei Mouseover über ein bild angezeigt wird? z.b. auf meiner website Was den Quellangabe betrifft: woher bekommt man ihn? Ich habe versucht den Autornamen mit dem o

Currently, we have a 10 assets/month membership that is up for renewal in early July.  We plan to renew, but want to understand the policy when it comes to carrying over assets from year to year (renewal to renewal) as we have about 80 assets.  I understand that under this plan 120 assets can carry over month-to-month, but what carries over year to year if we renew?  Do we lose all unused assets because we are starting a new year renewal?  Or does the 120 carryover policy month-to-month act the same year-to-year if we are renewing?  I want to make sure we don't need to use up our assets before our early July renewal.  Thank you!

How can undo an image I licensed by accident?

Hi. I just found this picture 410127505 on Adobe Stock and I'm surprised that this kind of photo can be here, it is legal??

Hello, I didn't find a clear answer "outside this community" until now why I ask now here: Can I use Images for "Editorial use only" (e.g. about Microsoft Teams) as Thumbs for my videos on YouTube? I have a tutorial channel there about Microsoft 365 and all content is for learning and knowledge about this products. No marketing for selling licences or services or stuff like this.Thank you for your help!

PicRights / Reuters and their law firm Higbee & Associates are shaking me down for images I used on my blog in 2015. I know these were images I got on a royalty-free website, but can't find proof of it. Any advice on whether to ignore, settle, or do something else.