Questions

Hello, I have a corporate client who’d like to use these clips. (comp file names here)AdobeStock_51471935_Video_HD_Preview.movAnd they would use this video we are creating on their youtube channel, audience is B2B. And also they will have the video in a sales deck that their sales team uses. What license covers this type of use? Are these clips ok to use in this way?Thanks. chris loukides  producer emotion studios inc.  [Personal information removed by moderator]

Hi there,I have a question regarding licensing for a specific use-case, which I believe is within the use outlined by the license agreement.  However, there's been some confusion in the forums, and I haven't been able to find a clear answer, confirmed by Adobe staff.  Please note: I have read the Terms at length - please do not just refer me to the terms.Here is my use-case:I'm creating a corporate video for a client, and we want to make use of Adobe Stock videos footage for certain portions of the video (purchased with the enhanced license).  The Adobe Stock videos are used in the background of the corporate video as we show pertinent stats of the company, etc.  Where used, the stock clips are modified and form a part of the corporate video - not the entirety of the corporate video.  The corporate video will be displayed at their conferences, etc, and will be shown on their website, and potentially their social media accounts (Facebook, YouTube, Vimeo, Twitter

HI Our comany want to use one picture from Adobe Stock for the cube box( presenting demand), and it's hard to estimate how many people will see it. What kind of license should I choose?Ｂｅｓｉｄｅｓ，　ｗｈｅｎ　Ｉ　ｂｕｙ　ｔｈｅ　ｐｉｃｔｕｒｅ　ａｎｄ　ｄｏｗｎｌｏａｄ　ｉｔ，　ｃａｎ　Ｉ　ｕｓｅ　ｉｔ　ｆｏｒｅｖｅｒ？　Ｏｒ　Ｉｓ　ｔｈｅｒｅ　ａｎｙ　ｔｉｍｅ　ｌｉｍｉｔａｔｉｏｎ　ｔｏ　ｕｓｅ　ｉｔ？Ａｎｄ　ＡＳ　Ｉ　ａｍ　ｉｎ　Ｃｈｉｎａ，　Ｃａｎ　Ｉ　ｕｓｅ　ｔｈｅ　ｐｉｃｔｕｒｅ　ｉｎ　Ｃｈｉｎａ　ｓｉｎｃｅ　Ａｄｏｂｅ　Ｓｔｏｃｋ　ｈａｓｎ＇ｔ　ｐｒｏｖｉｄｅｄ　ｓｅｒｖｉｃｅ　ｔｏ　Ｃｈｉｎａ．Ｌｏｏｋ　ｆｏｒｗａｒｄ　ｔｏ　ｙｏｕｒ　ｒｅｐｌｙ．Ａｌｉｃｉａ

I know this topic has been brought up before, but often the answer is to open it in Illustrator and resave it.I don't own Illustrator. I often purchase vector files and rasterize them in Photoshop for use  without any issues (from Adobe Stock and other sources). I am not aware that purchasing/subscribing to Illustrator is a prerequisite for functional vector file downloads from Adobe Stock.I recently licensed image #107342106This is a screenshot of what appears in Photoshop when I import it (anti-aliasing checked, high resolution):Is there a solution for this?

Hello,Currently, we are are signed up for the plan 'Adobe Stock - 40 images a month (one-year)‎'. We currently have 78 credits. We would like to downgrade our account to the 'Adobe Stock - 10 images a month (one-year)‎' plan. If I switch plans - from the 40 a month to 10 a month, will we still keep all of the credits that we currently have, or would we lose any credits in this process? I tried searching on the forum for an answer to this and did not find a direct answer to this question. Please let me know about this, thank you.

I found several vector images within Adobe Stock that promote aggression against the transgender community. Not sure how these images made it into the site, but they did. I have looked all over the Adobe website and there seems to be no options for reporting incidents like this. How can I get an employee to review these images for removal, and why is there no current system in place?Images:https://stock.adobe.com/stock-photo/vector-illustration-social-problems-stop-transvestites/131871981https://stock.adobe.com/stock-photo/vector-illustration-social-problems-stop-transgenders/131871958https://stock.adobe.com/stock-photo/vector-social-problems-of-humanity-stop-lgbt-parade/128862015https://stock.adobe.com/stock-photo/vector-illustration-social-problems-of-humanity-stop-lgbt/128862044

Здравствуйте, хочу купить эксклюзивные права на использование картинки, как это сделать?

Bonjour,Cela fait 5 jours que j ai créé mon compte et téléchargé mes premières photos. J ai également envoyé la photo de ma carte d'identité. Depuis, plus de nouvelles et mon port-folio est toujours vide. Est-ce normal? Merci pour vos réponses.

I am trying to find out how you put text on an image, I would like a text box or digital letters. Thanks Sally

I licensed an image in Stock, but when I saved it to my library or tried to download, it still had the ID# and watermark on it.  Right-clicking on the image told me I coulc license it.  Not sure what is going on.

I am trying to get a refund of adobe stock that I accidentally purchased. The site doesn’t give me any contact information. I have cancelled the subscription as of today but I want my money back.

Hello, I accidentally purchased an image by mistake. Is there any way to unlicensed the image for a refund?

Hi,i subscribed a 40 images /month for 1 year but after  30 days i wanted to cancel the plan but i  noticed that i had  to pay 400 euro. I can’t spend all of these money! I just wanted 40 image...there,s a way to a avoid to avoid it? Please help me!!

Hello,I want to unsubscribe / cancel or close my Adobe Stock Account for stopping contribution.Best regards

Hello.I am having difficulties when I click to download an image. I tried using Paypal, but an error comes up, and when I try to use my credit card, it asks me to choose a state, but I am not from the USA, so I cannot choose. Please help!

Hi, I wpuld like to cancel my Adobe srock subscription, I'm trying to do ao from plans, but when I click manage plans it doesnt ahow anythimg, simply I cant cancel it. Thanks

Hi,I would like to unsubscribe from Adobe Stock.I tested the month for free but the application does not satisfy me.can you do what's necessary ? I don't find any button allowing me to subscribethank you in advance

I should have about 19 stock photo credits, but they are not showing up. 

This entire day I have wasted my day at work trying to get photos from adobe stock to download it allows me to license it but will not allow me to save it to my computer nor to Photoshop or any app related to adobe !  I called in and got absolutely nowhere since there’s no support on the weekends which ruins my weekend that I’m supposed be working !

Hello,is there a way to contact an author of an artwork in adobe stock?Thank you

acutally i can get ten free images via adobe stock if i use a 1-month-free subscription.but what happens if i download up to 10 images - and don´t renew the subsciption / resign the free month?do i lose the image license ? or can i still use them for my project?thanks in advance.best regards. pascal

hi all, i have accidentally deleted my Adobe Stock subscription!!! how to reactivate? please help!

I use the Fotolia API to showcase Fotolia images on our site.  Everything is working fine except for one page (was working in the past), and it involves listing all works by a particular artist.  I am no longer able to get API results back.  Can you have a quick look at the code below to see if there is anything that jumps out in the code?<?php//error_reporting(E_ALL);  $search_params = array(                    'creator_id' =>$_GET['ArtistID'],                    'language_id' => 2,                    'limit' => 100,'offset' => $_GET['offset'],// 'order' => 'price_1','filters' => array('content_type:photo'=>1)        &nbsp

Hey ,today i wanted to start selling my pictures on fotolia/adobe stock, but when i click on "upload" the page (contributor.stock.adobe.com) doesn´t work. everything else work , my computer, my internet, all other adobe pages etc. I only have the problem that when i click on contributor.stock.adobe.com it doesnt load and after a while i see "error 504". earlier today it worked halfway, i could upload a image but when i want to publish it , the page is loading endless time.pls heeeelp

It's simple. I purchased a license for a stock image. It shows up in my list of licensed images but even after following all the standard image download troubleshooting instructions, it just won't download. Based on the popularity of this topic, it seems like LOTS of people are having the same problem. Never had this problem with iStock or Shutterstock. Maybe Adobe needs to get their act together and not make it so hard for people to simply get the items they've already paid for.