Questions

Can someone help me to get the refund, im from philippines and used gcash for the payment and still havent received any confirmation or refund detail. i cancel my subscription from adobe stock. its on 9th day and tomorrow will be the 10th day. Can someone assists?? Thanks

Liebe Community,ich brauche für ein Getränk eine Etikette auf der ich im Hintergrund gerne ein Stockfoto verwenden möchte. Welche Lizenz muss ich dafür kaufen? LG

Hello to everybody, i have a question with adobe stock.At work we got a licence with several images per month, i need some of them can be used from another brand belong to our company but with different VAT number. Is it possible to transfer photo license from a brand to another one? Thanks

Hello, can I purchase stock photos with an extended license, redesign them by adding color palettes, icons, and texts, and sell them as JPEG or PNG digital poster files? Thank you very much. 

I have several licenses where there are multiple images in one. How do I select single images to use in my project? Screen shot of examples, I want to choose one image, not a whole sheet with all of them. Any help would be much appreciated. 

sure... tell me I'm wrong and declare the thread locked.  LOL   Fact:  You go to help and ask for a real person on chat and the response is that you must log in and have an active account.    Fact:  I cancelled my plan 34 days ago and received the confirmation email.    Fact:  Received an email about my payment being unprocessed so Adobe was suspended until I updated my payment plan.    Fact:  You may not know that I "didn't make a mistake" and chose to close the thread to preclude any response.   [moderator deleted inappropriate language] [moderator changed the subject for clarity]

When I search Adobe Stock, I get a lot of results that have nothing to do with my search.  It's a real time-waster. I search for [boat race] and the search includes images of motorcycles, bicycles, and airplanes (with no boat in the image).  Is there any support for Boolean searches, e.g., ["boat" race] to force it to find only images with boats, or [boat AND race], to only return results with both terms?

Hey I subsrcibed to Adobe Stock Free trial and I thought that I unsubscribed but unfortunally I've got bills today and at the sam time I unsubscribed. Will i get refund? 

Hi everyone, I need to download this photo in the link kindly attached below using standard license (Free with trial) https://stock.adobe.com/images/syariah-sharia-court-in-bandar-seri-begawan-capital-of-brunei/395652129 I tried to do this myself but was not a success, unfortunately I am getting (Online Licenses Not Available in Your Region). I would be grateful if someone could download this photo and share it, Many thanks in advance.

Hello, I'm creating an app that uses Adobe Stock images as various visual elements, like backgrounds. Based on posts I've come across, it seems as though for websites and social media, modified images can go unattributed, but unmodified ones should be attributed by overlaying "(C)[Creator name] / Adobe Stock" on the asset itself. This doesn't seem correct for applications and games, especially when using assets for things like backgrounds and button textures.  What, then, is the correct way to attribute Stock assets in an iOS application?

I purchased two extended licences from Adobe Stock (Adobe Stock – On demand). I have the emails for payment confirmation, however when I click to follow the link "If you’d like to print your invoice, sign in to view your Billing History.", the only invoices that show up are the ones for creative cloud products.

Acabo de gastar mas de 50 creditos en hacer una imagen y se ha borrado por error sola de repente 🙎🙎🙎 podria recuperarla???? 😭😭o los creditos malgastados?? Pfff

Guten Tag, ich habe ein Bild lizensiert, dass ich nun doch nicht verwenden kann (Datei Nr. 78406820).Wie kann ich die Lizensierung rückgängig machen.

Using Adobe Stock images, every time I license something it autosaves to the last library I saved to.How do I turn off this feature?  My libraries are constantly in disarray because of this forcing me to constantly re-organize them, such a huge waste of time!   If I'm ♡ (hearting/saving) something to my library it gives me the option to choose which library, but when I'm choosing something to use, why does it autosave to the library anyway? I've already got the asset I don't need it to waste space in the cloud and clog up my library, especially when it goes to the WRONG LIBRARY.   I hope there's a shut-off valve for this somewhere, please help?

Hallo, ich arbeite für ein Großhandelsunternehmen. Wir unterstützen unsere Kunden (Werkstätten und Teilehändler) auch mit Werkstattkonzepten. Wir sind als eine Art Franchisegeber zu sehen. Wenn wir jetzt Marketingaktiviäten setzen, arbeiten wir mit einer Agentur zusammen. Diese kauft dann Bilder in unserem Namen und erstellt Layouts und produziert zB Plakate, die wir an unsere Kunden schicken. Nun kommt  immer öfter die Anfrage seitens Kunden, dass sie diese Sujets ebenfalls nutzen möchten, aber in veränderter Form. zB. Wir machen Sujets für den POS für ein A1 Plakat Hochformat, die Bilder sollen dann aber für Social Media oder eine Videowall im Querformat verwendet werden. Wie können wir die Bilder lizenzieren, dass sie auch von unseren Kunden genutzt werden können und nicht jeder Kunde das Bild extra kaufen muss?

Hello,I have found several instructions on licensing stock videos. I want to know details about using a stock video in a film that might be released in theatre, in festival, in OTT, orin Youtube, or in social media. The stock videos will be used without modification except the color. Is it ok only to buy them under enhanced license?TIAAdit

Ich betreibe eine Website als Einzelunternehmer und überlege, diese in einigen Jahren zu verkaufen oder in eine GmbH zu überführen.Können die erworbenen Lizenzen in dem Fall auf die GmbH bzw. den Käufer kostenfrei übertragen werden, oder fallen erneut Kosten an?

Hi,Is a standard licence sufficient for an image used as a printed marketing material, such as a display or poster in a physical store? The printed item won't be sold to store visitors, but only has marketing / decoration purposes.The print will definitely not exceed 500.000 reproductions, but maybe seen by more than 500.000 store visitors after a long period of time.Often the image would be cropped, altered or otherwise edited.Hope someone can clarify if the Adobe Stock standard licence would be the correct one in this situation.Thanks in advance.

Before I started a free trial with Adobe Stock, I created a library where almost all of the 20 assets I stored said "Free with Trial." So I started the free trial assuming I would get these assets. Then I downloaded one asset and it deducted 8 of my 10 credits rather than giving it to me "Free with Trial." How do I get these assets "Free with Trial"?  

Bonjour à tous,Je rencontre un problème avec mes crédit. Bien que mes crédits aient été régénérés à 100 vu que j'ai souscrit un abonnement annuel, je n'arrive pas à les utiliser. Chaque fois que j'essaie de les utiliser, cela ne fonctionne pas.Est-ce que quelqu'un a déjà rencontré ce problème ? Si oui, comment l'avez-vous résolu ?Merci d'avance pour votre aide !Cordialement,

I'm about to join the adobe stock service. If I should gather 120 credits after register subscription plan can I buy some extended assets with credits or take just discount 20% and have to pay another bills? I read the price information but I can't partially understand.is it same credits in between subcription and credit pack except of losing properties? 

I need to know if there is an additional cost above the normal subscription cost if we needed an extended license for an asset. If so, how much extra is it?I should probably be clear also if the "Cannot use asset prominently in merchandise or products for resale" listed on the different license options list means we could use an asset under the standard license as long as it is not the main focus of the design?I appreciate the help!Amy

Can I use the adobe stock free images from my subscription in my client's website?

Ich habe ein 16 Credit Pack erworben und würde gerne umtauschen gegen ein 40 Credit Pack. Habt ihr Erfahrungen, ob das möglich ist und wie man das veranlassen kann? Mir jetzt ein 40 Credit Pack zu holen würde mir nicht viel bringen... ich würde auf ungenutzen Credits sitzen bleiben. Aber ein 2. Mal ein 16 Credit Pack zu holen, würde mir nicht ausreichen. (Ich benötige 3 weitere Videos.)

Hello. Is there a actual  person who can assist me? I am working on a fragrance  ad- and have purchased/ licensed  5 movs as " enhanced" and 1 image as " extensive". What else should I be doing to secure these clips and image for my 2 year usage?  I have read everything but I want to run usage by an actual person to make sure I am am doing everything. I need help/ a person! Thank you so very much. Liane