Questions

Hola buenas, es para ver si me pueden ayudar, compré una imagen de un precio demasiado elevado por error haciendo misclick, es una imagen que nunca voy a usar algo que ni quería comprar, me gustaría saber si puedo tener un reembolso del dinero, ya que en serio no lo hice a propósito, la imagen es la 585865931 y el número de pedido es AE02229300001CCR

Curious if anyone knows why there is such a massive pricing gap between HD video licensing at 30 credits and 4k video licensing at 20x the cost at 600 credits.

What happened with filter choices? I can't sort out Ai or Illustration when I'm searching for images anymore. Get tons of really bad AI-images when I'm looking for pictures. Very frustrating and time consuming.

Bonjour tout le monde. Comme indiquer voila mon souci j'ai un compte adobe stock gratuit (grace à photoshop) que j'utilise régulièrement. Seulement j'ai souvent un message qui m'indique que mon quota de téléchargement est dépassé et que je dois prendre un abonnement pour continuer. Effectivement en lisant bien les termes, la version gratuite de stock et limité en termes de téléchargement mais selon une base inconnue et non communiqué par adobe.La question est: quelqu'un sait à combien de téléchargement on a le droit en étant en free ? Et comment ça se passe si c'est par mois, période, ou journalier, etc. J’ai cherché sur divers forum et question sur adobe et je ne trouve pas cette information.

Ich habe ausversehen eine falsche Datei lizensiert: ID #594598117Können Sie bitte die Lizensierung rückgängig machen.Der Download ist schon gelöscht und wird nicht verwendet. Vielen Dank!

I have an enterprise account through my school and I wanted to try Adobe Stock. I now want to remove the subscription but there isn't an option for it at all. Additionally, when I reach out to customer care they don't see anything showing on my account saying I have Stock. I have attached a screenshot showing that it is visible on my end. I received a number to call for enterprise issues and EVERY SINGLE PERSON can't understand anything I am saying because they have the worst phone service in whatever country they are in, so they keep asking me to repeat what the problem is. Is there anyone who can help with this or someone from ADOBE who can call from a decent phone in the US so we can sort this out? [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Buenos dìas, dejo este comentario por acá con la esperanza de que me puedan ayudar ya que al parecer por teléfono es completamente imposible comunicarse con ustedes. Me suscribí al plan Creative Cloud Todas las aplicaciones 100 GB y Adobe Stock - 10 contenidos al mes el 1 de Septiembre de 2023 y lo cancelé HOY ya que ya no trabajo en diseño gráfico y no necesito más estas aplicaciones. Sin embargo, dos horas después de cancelar me hicieron dos cobros adicionales sin ningún motivo por más de un millón de pesos como se ve en la imagen y necesito saber POR QUÉ y necesito el REEMBOLSO INMEDIATO de ese dinero. [el comentario inapropiado fue eliminado por un moderador].

I've been going in a loop to try to cancel my subscription. It says that I don't have any paid plans on my account but on the same account, I keep receiving invoices and my credit card is being charged. This has gone on for a year. Please help me!

I had an email from adobe that HD video's are now included in our subscription, but when i want to download one, I'm still being asked for a subscription or to buy it seperatly. we have a Creative Cloud Alle apps Pro-edition licence.

Hallo. Hat man nicht jeden Monat eine gewisse Anzahl Stockbilder zu gut mit dem normalen Adobe-Abo? Oder muss man da ein zusätzliches Abo machen? Vielen Dank!

Hi  I have two questions. 1. I have been using Adobe stock images standard assets (not marked as Editorial Images on the Adobe stock photos website) with standard licence (not extended license) on my travel-focused website without credit. Is this ok?  2. I have just been approved as a direct publisher on MSN.com. This means that I will be publishing my travel-related content on the MSN.com platform. There might be references to recent travel-related research and trends in travel in my content. Do I need to add photo credit on MSN.com for Standard photos (not marked as Editorial assets on the Adobe Stock website) for which I have bought the Standard License (not the Extended License)? If I should add photo credit on MSN.com, do I do it in the form "Image credit: [Photographer's Name] - Adobe Stock" or is "Image credit: Adobe Stock" enough, since for many photos I only have the nickname of the photographer? And do I add the credit on the photo or in the

Please tell me where I can exchange Paypal for payoneer?(most of the tutorials are a year old and do not correspond to reality)like this one (www.youtube.com/watch?v=1AigKtLuQ1c) I just don’t have the “Add new” or "edit billing and payment"button 

Hi! Wanted to ask a question about adobe stock licenses. Now I’m located in country where Adobe is not available ("...Russia, Belarus, and China...") , when I downloading paid photos and vectors (with trial) from Adobe stock I get the following message: “Licenses cannot be purchased online in your region. You may search and save preview files, but cannot license them via our online store.” (example : https://stock.adobe.com/ru/images/winter-holidays-and-celebration-concept-close-up-of-candle-burning-on-table-and-fir-branch-over-black-background/648575682?prev_url=detailhttps://stock.adobe.com/ru/contributor/4654/syda-productions?load_type=author&prev_url=detail&asset_id=701850431 ) But if I download free photos and vectors (for example: https://stock.adobe.com/ru/images/led-strip-with-yellow-neon-glow-effect-isolated-on-background-vector-realistic-colored-light-stripe-glowing-tape-with-green-lamp-and-diode-bulbes/497353204?prev_url=detail&asset

I am subscribed to Adobe CC via my organization, which includes unlimited Adobe Stock downloads. The message "Your plan includes unlimited Adobe Stock downloads" appears in my Creative Cloud dashboard. However, whenever I search for an image and the browser window pops up with the results, every single result has the blue button that says "Free with trial". When selecting 'Manage Account' and being directed to the account screen, I can see that I should have access to unlimited Adobe Stock downloads as part of my organizations plan.It appears like it is trying to get me to pay for something that my employer is already paying for.

Dear Adobe Developers,Thank you for creating such a fantastic suite of incredible tools. However, as a designer I'm requesting that there be some way to bookmark favorite templates/images/whatever within Stock without needing to purchase a license. Sometimes I want to filter down to just a select few before making a decision and selecting a single asset.It would be nice to be able to go back to my "bookmarked assets" in the future and not have to search everything again to find something I found intriguing a few week prior. Sincerely,A big fan of your work

First time adobe stock user and I wanted to favourite a template to consider using one of my credits. I accidentally hit the license button and now I've wasted a credit. How do I unlicense a stock item?

After realizing that I needed an extended license (not just the standard license I already purchased with credits), I have been trying to find out how to purchase the photo again. I tried looking in my license history because, apparently, there should be an option to re-purchase, but this option does not appear. 

Hello friends. I want to make a jigsaw puzzle mobile game and i want use stock.adobe.com's pictures in game. the my game is similar to <link removed-kglad> am i allowd to use pictures with standard license?

Hello, I'd like to find out more about contributor "Top Images" and the description "Generated with AI". Is "Top Images" a human designer using AI tools with existing images or are the images entirely AI generated?  Any information is helpful. Thank you.

Buenas tarde, disculpas de antemano pues soy nuevo en esto. Tengo muchas foto revisadas y no se ponen a la venta, no se ven en mí portafolios.Graciasa de antemano por la ayuda.Un saludo.

HelloPlease help me.I want to make a jigsaw puzzle mobile game and i want use stock.adobe.com's pictures with standard license in game. am i allowed?

I use a lot of Stock for my companies marketing, and have noticed the sheer MASS of AI Art being dumped on Adobe Stock. Its mostly not even retouched AI Art, but just straight up what Midjourney (or whatever AI) generated. Thanks, but if I wanted AI Art, I'd go and subscribe to one of the many providers, and ask the AI specifically for an image. I don't care if there is AI Art on here. If people want to buy it, so be it. But a FILTER and tags are absolutely essential to implement, yesterday. Its wasting my time, its clogging up searches and occasionally the AI images uploaded here are just an insult to my eyes.What i'm saying is, AI Art is dragging the quality of your Stock site down, Adobe. I just want to filter the garbage.

I get this error when trying to access my adobe stock librariesand this error when trying to load a specfiic libraryThis has been happening for a week now. So far, I have tried a different browser (firerox, chrome, edge), cleared my cache and cookies, restarted my computer, logged out and back in, and temporarily disabled my firewall. It seems to only be an issue on my computer as it works on my Husband's computer. Has anyone else had this issue and know how to fix it? Thanks! 

Hello! Hello, so I needed Adobe for a project that I was working on and I cancelled it today, after billing me for the first time. The page that popped up said that I will get a full refund, but in the email it doesn't say anything about it. This concerns Creative Cloud and Stock, I cancelled both and they both said I will get a refund, but nothing in the email. Can you please help me?

Hi! May I use Adobe Stock images for creating mockups and selling them? If yes, what kind of license do I need to purchase?