Questions

Hello. In 2025 for video editing, the color selection for Background color (for behind video clips) is now missing in year 2026. This Background color selection used to be found in the icon menu (that also has selections to Replace, Mute, Crop, Comment, Trash), this menu located on individual clips in the video editor.  Where did this Background color selection go? For example, I would often change the Background color behind the clip from white to "black" so a "fade" out would fade into "black" not white. I hope I'm explaining my query clearly, not confusingly. Any infomation would be amazing.Thank you.

Hoje o app simplesmente não salva nenhuma imagem criada e nem antiga. Preciso enviar as imagens para os clientes e não consigo salvar nada. Atrasando meu dia...

I'm trying to animate a box from one postion to another, and have it grow, see diagram example. Is there a way to do this?

Hi! I think there are a good variety of characters, but they could be better. I think there should be an option to change the skintone of the characters. Some charcters when i add voice don't have any smile with the words but others do. maybe all should have the same variation options. changing outfits would beb nice too.

I cant find it either, and whenever i click cheals's website, it says error page not found.

Hi, I am Dheeraj Sudan, based in the UK. I work as a software developer and also co-run a business with my wife, Meenu Hinduja. I am having trouble installing or updating Adobe Creative Cloud apps. I have tried the usual steps, but the issue is still not resolved. Could you please suggest me on the correct way to install or update Creative Cloud apps? RegardsMeenu Hinduja and Dheeraj Sudan

I recently purchased a used iMac and transfered everythoing from my old iMac to the new one. Since then when trying to download a photo I've made in Express, I'm told to do this I need to upgrade to Premium and am not allowed to download. I'm logged in to my Adobe account and have a current 20 GB Photography subscription with plenty of space to use. Can anyone help me here?

Is it just me, or does it seem like we are all having to refresh social media page connections through Express more often?? Could anything also be done to extend how long connection tokens last before needing to refresh them? Before using Express, I was using Postfity for social media content management, and I only had to refresh connections every 3 months or so - but with Express, I seem to be forced to refresh them once a month, but it seems more frequent than that, as I will get warnings come up saying my current tokens expire in 11/12 days, but despite that I have to refresh them immediately in order to ocntinue publishing.... Also, could something be done where (again, like Postfity) all connections on a single channel (i.e. Facebook, LinkedIn) can be refreshed in one go, rather than having to go through them individually?The constant token refreshing is becoming a bit of a pain in the backside, if I'm honest!!

When I go to my elements shape section to try and access some shapes there's no shapes available how's this even possible

Sooooo... I changed my profile picture to a gif, but on the top right it doesn't show it. Do GIFs work for profile pictures?This it what it's supposed to be: And this is what it shows:Please respond, I want to know.

Layer visibility toggle (eye icon) per page would drastically improve editing of multi-layer templates and video frames.

Hello community, I´ve been using adobe express for a while now. Recently I’ve been wanting to use the “Generate presentation” under the generate with AI function but after uploading the file (weight 131KB) and selecting the template it just says “Generating” and it doesn´t generate anything it just stays there. I do have credits to generate AI content. Has anyone ever experienced this and has a solution for it?

Pueden por favor mejorar esto, siempre queda ahí arriba las opciones y no dejan seleccionar ni modificar nada que esté ahí debajo.No hay forma de ver lo que está en ese sector del diseño por esas dos opciones que podrían estar en cualquier otro lado y no encima de la página 

I can't use Adobe Express Web version. After opening any document, even a blanc one I get this error:"Connection Interrupted. Adobe Express needs to reconnect to the font service. Refresh this page to continue working.". I have a Premium account. Refreshing or going back to home and back to the app doesn't work. I'm using Chrome and Brave and I get the same error. Incognito mode results in the same error in both browsers. 

Is there any way to animate object in a different direction than up, down, left or right? I want to move (slide) my object to move at an angle (it doesn't have to be specific) and I can't find any way or questions or tutorials on the topic.

Hi there, Just wanted to let you know that the decision to move the branding button on the left hand side menu to an under-menu, while there is A LOT of room for the button to go is a tedious and horrible update and I implore you to move it back.  Same with the rename function which now opens a pop-up menu. The UI is progressively getting worse, everything gets hidden and which used to be one click now takes 3. THIS IS BAD DESIGN. Sorry to be so blunt, but you're worsening your product instead of improving it. I would be very grateful if you at least change it back, or better yet, ask and listen your user base what they want for HELPFUL changes. Thanks.

 I have this image for my local little league and need to remove the body to just use the bulldog head.  Any recommendations?

As a CC user and subscriber for years, I'm both furious and mortified at how badly Adobe is being beaten by Capcut.  Adobe seems so far behind the curve in so many ways I can't comprehend the level of shame it should feel (but probably doesn't).  And it's not just Express, Capcut is nipping at the heels of Premiere Pro and in many ways beats Premiere Pro by leaps and bounds.  WT actual (censored) Adobe?  Do you have no pride at all?   To this day Express and PPro are missing so many features that Capcut has, and does extremely well.  Let's start with background removal for video - Express's is terrible. The AI is a joke, Capcut's KILLS Adobe's video background remover in performance.  Not only that, you can't export it out of Express because Adobe is too lazy to add that capability.  But not only that, Premiere Pro doesn't even HAVE a background remover.  I could go on and on about what Adobe's video editing in both Express an

I've created a couple of Adobe Express sites and just now realized that the photo grids aren't mobile responsive. For example, I have a photo grid with 3 graphics/images in a row. I assumed that when looking at the site on mobile these would stack vertically but that's not happening. Is there any workaround to this? Am I doing something wrong?

Adobe express won’t load an svg file from my phone saying it’s not a supported file type, but then in the list of supported file types is svg. Does anyone have an idea of what's going on? The file is an .svg vector file I want to edit for a business logo. 

Buenos DíasPara aplicar a una vacante laboral me piden un certificado de uso de software original Adobe. ¿Alguien sabe donde o cómo se obtiene este certificado? Ojo, no es el certificado de profesional certificado por adobe, el que me pide solo hace referencia al uso de software original. Saludos.

I've got a simple slideshow with a bunch of photos in a video timeline.  After I apply a Zoom In animation, I cannot apply the scale animation to all of the photos.  If I use the "Animate all" option at the top of the animations pallet, it only gives me "bloom", "glide"...etc options.  NOT scale or zoom.The three dots on the element in the timeline allow me to apply the duration to all, but not the animation.  The "animate all" in that same pop-out doesn't seem to apply that scale/zoom in animation to anything else in the timeline. I had to apply the scale/zoom over and over to every photo in the timeline.  What have I missed? Thanks.

I hit the remove background and I get a message saying it is not working. 

I need to remove the background from several images as part of my work, and doing this one image at a time takes a lot of time. I am looking for a more efficient way to handle this task, so I would like to clarify whether it is possible to remove the background from multiple images at once.

I signed up for a free trial of Adobe Express on November 27, Adobe never sent me an email telling me how much it will be after the trial ends. I have live chatted 2x, and each time the rep just keeps saying I am still under the free trial, and they cannot seem to help me with the fact that my billing section shows nothing, no where to contine or cancel. On Adobe it shows the free trial ends today, there is not any information on my account that shows what the cost will be after today. I called the customer service number, after an automated system goes through the prompts, it hangs up on you.    At this point I have no idea if i will be charged after today and how much, I have been trying to communicate with them for the past week, no success.  I want to keep Adobe Express, the free trial also does not show any option to cancel or continue. Is there a glitch in the system? I have already signed out and cleared my browser and have tried logging in from my phone