Questions

My account is showing that I have 2025/2025 credits left to utilize on premium features which was my whole reason to pay extra for this account. I was not able to use my credits so I assumed I used them all before today which was my "reset" date. Well the reset day was extended  and I still can't use any premium credits which I have 2025 left of. Please assist.

Please stop automatically opening files after background is removed via remove background page. It feels clunky to constantly close and open the page again. And have an option to NOT SAVE these files automatically to our files. It's just generating junk both in your servers and our files and folders, making your product less-desirable efficiency-wise.

Hello! I'm having an issue getting a file print-ready in Adobe Express. My cover page has a title that I designed using the "dynamic text" feature, and it is center aligned as per the "position" feature (so I know I'm not just imagining that the text is centered). When I download my file to PDF, however, the title jumps over slightly to the left, so it is no longer centered. This is ruining my cover page. I can download to PNG but the whole point for me is getting my document print-ready with the bleeds & crop marks set in Adobe Express. Can anyone help?

 MT KIGIRA IMAGE 

Trop de beugue à la génération d'images IA sur l'application téléphonique. 

Today, when working on a presentation, I was adding some last-minute animations. I decided to try to us "animate all", and it was a TOTAL mistake. I cannot undo it. No matter what I try or select. Even in the chance I can select the right items to get the "remove all" option it does NOT work.  Animate all seems to be permanently sticky in the presentation mode. 

I stopped subscribing to this new version. Why not let paying customers revert to the app they paid for?.. . You guys totally destroyed a great quick-fix app that i used almost daily. Im not a pro designer thats why i loved Adobe Express because I could design and edit stuff I never thought Id be able to. If I wanted to become a pro and have all these extra complicated add-ons I wouldve enlisted in a photoshop course. So disappointed. 

Hello,  I am a curriculum writer for a large district.  I would like to create a webpage template for language teachers to use and be able to assign it to their classrooms.  As of right now, I see that I could assign it to my classroom, but that's not helpful as I am not a classroom teahcer.    Is it possible for me to create a webpage template where writing prompts have been added to align with our currriculum and then be able to share it with other teachers in my school district?    

I am very frustrated.   I have a title in adobe express that has a red background behind the text.   How do I simply change the red background color ?   I can edit and change every element but I can't seem to figure out how to change the background color for the title text.   

It used to be super easy to create a great looking collage in Adobe Express. I could select multiple pictures and it would build it. Any size I chose, and let me play with it until I saved it.  I can't seem to do that anymore. HELP PLEASE!   

With the new changes it automatically updates the URL to new.express.adobe and I can't figure out how I can update an old page I sent links out to without breaking that old link. Does anyone know how I can do that? 

There is nothing shows related to presenter notes or presentation mode in the page of presentation templet. Do anyone have similar situation? Anyone knows how to solve it?

STUCKcan't find how to combine images because there is no menu for combinecan't figure sizes because there is no way to do sizes before combining.

Obwohl der Filter "KI ausschließen" gesetzt ist, werden mir hauptsächlich Bilder angezeigt, welche mit KI generiert wurden. 

Hello Adobe Community,  Dario Schiraldi Deutsche Bank Executive, specializing in optimizing financial services and leading the firm’s strategic direction in the global market.  I am joining to connect with fellow creatives, learn new techniques, and get the most out of Adobe’s powerful tools. I’m excited to share my experiences, get tips, and stay inspired by the incredible projects and discussions in this community.   

Using Chrome or MS Edge, I am having an issue where I am unable to place assets. It gives me a forever loading circle and then eventually says, "Can't place file" -- I have the premium version. This has been happening for over a month now and I'm starting to question why we're paying for premium and benefitting zero. I've tried clearing cookies, switching laptops - nothing works other than adding my own.

"We hope you have been enjoying your complimentary access to Adobe Express Premium with your Adobe Acrobat plan. Complimentary access to Adobe Express Premium is coming to an end on May 25, 2025, but don’t worry, you will continue to have access to the Adobe Express free plan."I don't have an Acrobat plan. it's supposed to be an all-apps plan. Contacted support and the response was" apologize for the inconvenience however, per the update the Adobe Express will be available as a separate plan from 25 May 2025 at the price of GBP 8.68/month + taxes."I find it disgusting that Adobe can do this in the middle of a contract but if I was to try to cancel my plan early now I will be charged.

Maybe I'm not seeing it in recent updates, but is there still no simple gradient tool? I'm not talking about gradient masks, I mean an actual tool where you can select and control a simple gradient parameters on vector shapes.  If the app still doesn't have a proper gradient mechanism, as seen in Canva, I would really like to understand why not? Is there some sort of technical barrier? Or perhaps the dev team doesn't think it's a P0 feature?  It's definitely P0. In fact, is there a number lower than 0 because the priority is probably that number. What are we doing guys and gals?  If all this reigns true, why is such a no brainer, simple, quality of life feature overlooked again and again? You're Adobe. You were doing gradients in the first couple versions of Photoshop. And yes, that dates me. It's fine, just give me my gradients already. Sheesh. 

I created a brand to share with my communications team. It has logos, colors, fonts, templates, and graphics.  I'd love it if the templates they select to make new creations were then saved into that brand so we could work together without having to share a link. Is it possible to have team work spaces within a brand instead of the new creation being saved to their private adobe express "my stuff"? Is this something that is in the works? (I hope so!) Thank you for your help!

I just cancelled a 14 day free trial before I was charged and all of a sudden my 'storage is full' and no matter what I do to delete old projects it won't let me create anything new because it's 'still full' which is ridiculous! Feels like I'm being punished for cancelling the trial. There are other video editing tools out there you know! Canva is very good. Much easier to edit videos as it has haptics so it's easy to know where I'm editing in the video. Better than Adobe but a bit more complicated to use but I'll get there. 

I wanted to know if I can use PNG files which I downloaded from Adobe Express in other non-Adobe platforms for futher editing and making videos for use on social media.  

This is the first time I haven't been able to download my Instagram reel. It's my first time doing a reel around 45 sec, I usually do reels around 30-35 sec. I keep getting the same error message: "Download failed. An error occured while downloading your file. Try again."  I even tried downloading it on my iPhone and it won't do it there either. I've deleted my cache, restarted the app and still no luck. This is really interrupting my work. Any suggestions? 

Emojis are not displaying in text when placed in. Adobe Express should support this, there is currently no compatability to place emojis in as text.

I have a problem to get the font Scale VF into Adobe Express.See picture below, just a warning triangle in the corner when I choose this font. Can you please help me? It works in all the other Adobe programs... 

Hello Community, My company has created a new Adobe account with a new license for me, which means that my existing Adobe Express projects can no longer be found in Adobe Express. In order to save the projects, we saved all data locally before the account and license migration, so I have the projects as EXPRESS files.Unfortunately, I can't find a way to import these files into Adobe Express, because it doesn't open the EXPRESS files via the import functions, i.e. neither via “Upload media” nor “Import from other applications”. Can anyone help me to import the files? Surely there must be a way to import these files, which come directly from Adobe Express, back into Adobe Express? Otherwise all my projects would unfortunately be lost... Thank you very much for your help! Best regardsStefan