Questions

Adobe Express Content Scheduler is failing to publish ANY social media post from my Windows desktop. The Publish Now button becomes disabled/gray, the publishing process hangs for approximately a minute, then returns me to the editor without publishing or scheduling the post. There is no error message and it doesn’t show up on my scheduling calendar.This occurs with every new post I create, not just one particular design. It happens across different social channels. The same accounts can publish successfully from the Adobe Express mobile app on my phone.I have already tested multiple browsers, Incognito mode, disabled all browser extensions, cleared Adobe Express site data/cache, enabled Chrome/Windows notifications, verified the social account connections, and tested the Adobe Express Windows PWA. The behavior is identical.Please escalate this to the Adobe Express Content Scheduler/engineering team. I believe this is a server-side or account-specific Scheduler publishing failure.

The most recent update (or at least it's recent that I noticed) created this "edit page" or sometimes "rewrite" menu bar that lies directly onto the project. At first, no worries, I will just zoom my project out for the time being so it is not overlapping with this new menu. However, there seems to be some bug that prevents me from zooming out past 30% without it readjusting back. So, I try to zoom out and edit something that is being covered by this new menu pop-up, which already horribily placed, and after 2-3 click it reverts to being annoyinging covered again. Example attached. Please, fix this.

Hi everyone! I'm Alex, a truck simulator enthusiast and mobile gaming blogger covering the best truck driving games for Android. I want to create better thumbnails and banners for my posts using Adobe Express. Which templates, fonts, or effects would you recommend to make gameplay screenshots and titles pop? Any beginner tips for keeping a consistent style? My blog is all about Truckers of Europe 3 APK

Sometimes if i start a project, it ends up being smaller than the size of the project, especially if it has a transparent background. I wish there was a resize page to shape option so I do not have to save as a JPEG then open up in another file to crop. I have provided an example of a project that ended up smaller than intended, and the resize is just a guessing numbers game.  

 I can import the photos and videos in the adobe express app but not able to export the edited content as it keeps asking permission for photos but when i go to settings it is set on Private Access, its not giving me an option to select allow full access, neither in app settings nor in privacy and security…… in adobe app settings i can see push notifications but it only gives me an option to allow notifications nothing else. i have restarted my phone and re-installed the app still not working

Issue with Auto-Captions on Mobile App:I am unable to change the size, font, or location of all auto-captions at once. When I try to move the text or make the font smaller, it only changes that single text box, and not the entire caption track. Because of this, it is impossible to adjust captions for the whole video on the phone. Please add a 'Bulk Edit' or 'Select All' feature for auto-captions on the mobile app, just like it works on the desktop web version.

Is it possible to make a recurring post e.g. (monthly/weekly) to all connected accounts? If not, is it planned to introduce such option?

I purchased a premium recharge from Airtel that offered a Free One Year Subscription Of Adobe Express Premium as part of the bundled offer. Here’s the link to the currently active offer..https://helpx.adobe.com/in/express/web/adobe-express-subscription/adobe-express-premium-with-airtel.html The subscription was activated on my Airtel Number and Adobe doesn’t offer a login option using mobile phone number. So, I created an adobe account using email id and I updated the same email id in my Airtel Thanks App.. Now when i try to login directly to my adobe express account, it doesn’t show that my plan has been upgradedANDwhen i login via the airtel app - i.e. click Manage or troubleshoot - it opens the adobe express app but other than that there is NO updated premium subscription option PING PONG Setup of Airtel & Adobe Partnership I checked with Airtel - they said its Adobe issue as on their Airtel App, it clearly shows active.. When I checked with Adobe support - they said its Airtel

Hi, I notice that I can connect up to three facebook accounts in adobe express scheduler now. However when i try to connect another facebook account, it automatically connects the existing business page that I have connected already.  It does not give me an option to choose which profile or business page I want to add for the second account.  Does anyone know how to fix this?

This is occurring on all downloads of MP4 and Gif with animation and has been ongoing for 3 days.Troubleshooting steps I have tried include:changing video resolution duplicating the files and reattempting downloads clearing my cache in chrome attempting to access and download using edge instead removing audio  signing out and back in restarting my device. 

Hi everyone,I’m currently working on branding and marketing visuals for a healthcare billing services website for my company, Avenue Billing Services.I’m using Adobe Express to design social media posts and website banners, but I’m not fully sure about the best layout approach for a professional service-based business.What design style works best for:Healthcare / billing services branding Trust-building visuals for USA clients Clean and professional social media postsAny templates or design suggestions would be really helpful.

Hi everyone,I work as an Semantic SEO specialist at Ranksure.ca, and our team creates a lot of social media graphics using Adobe Express.One feature that would save us a lot of time is the ability to create reusable branded templates with locked brand elements while allowing editable text for different campaigns.Is there an easier way to do this in Adobe Express, or is this feature already on the roadmap?I'd love to hear how other agencies and marketing teams manage this workflow.

In adobe expressPreparing file stops at 20% and an error occurred while downloading your file , please try again . Issue with one video file only 

OK. So what gives here? Its obvious Adobe is aware of dark mode and its importance as every other App from adobe has the option. Every other webite and creative or social Web platform I go to has it as an option. So it kind of anomolous in my workflow to have to pop into adobe express and be blinded while I'm using it. Not to mention that this is a visual creative app, and often times I am trying to work with images that are low light dark images and the contrast of the white background makes it impossible to see what im doing. I dont quite understand how this app is this far along and it doen not have dark mode. how did it not get it from Day 1 is the real question. but now its inexcusable, I know I myself and many other adobe express users have requested this, and it not an unreasonable request at all, nore one that should take months of development cycles to impliment. It's obviously not a priority to you at this time, but it is very important to people like me, I am actually limite

I'm getting an error message when uploading a .PPTX file to create a template, saying: "We couldn’t process your template file."The file is only 19mb so it doesn't seem to be related to the file size.   

I’d love to submit feedback, but my options are ask a question or report a bug. They way you have now changed Express library views to resemble the mess in the main programs is infuriating! It used to be organized and closable by category. Now its a bucket of everything and no category is closable (down arrow). We have MASSIVE libraries full of elements. Now I can’t close the huge categories inorder to stop the incredibly slow preview upload to get to the bottom of my library! Do you guys even use these tools!?

Users need a feature to allow us to move pages between files by dragging and dropping, without having to copy the contents and paste them in the new file, as there could be files missing in the new file.Instead, by being able to simply be able to drag and drop, we can be sure that all contents are being move from one file to another.This would save a lot of time for graphic designers who use Adobe Express on a daly basis.

I’ve opened a document to edit in Adobe Express, upgraded to a paid account so that I can download the file, but have been getting this error message when trying to download, duplicate, or share the file. It’s been like this for a couple hours now. Please help! 😥

Cześć wszystkim,Mam dziwny problem z eksportowaniem i pobieraniem wideo z Adobe Express. Proces renderowania często zawiesza się na 99% lub na samym końcu pojawia się ogólny komunikat o błędzie, przez co nie mogę pobrać gotowego pliku.Zastanawiam się, czy to może być wina formatu lub kodowania moich plików źródłowych. Testowałem to z plikami pobranymi z jednej z popularnych w Polsce stron do konwersji wideo/audio, ale tam również występowały błędy lub pliki wydawały się uszkodzone/niekompletne.Dla porównania, dla testu użyłem innego, mniejszego narzędzia https://konwerteryt.pl/ i tam plik pobrał się „czysty", bez błędów, i w Adobe Express wszystko zadziałało od razu bez problemu z eksportem.Czy to znaczy, że Adobe Express jest wrażliwy na specyficzne kodowanie plików pochodzących z niektórych konwerterów? Czy ktoś z ekspertów mógłby rzucić na to okiem i podpowiedzieć, jak rozwiązać ten problem z pobieraniem w samym Adobe Express? Może jest jakaś ustawiona rozdzielczość lub format, któr

Im unsure if this is an account issue or a beta ai issue, do let me know how if this generate a webpage option permits sharing and publishing.

Hi everyone,When using the Adobe Express app on my tablet in landscape orientation, the app doesn't adapt to fill the whole screen horizontally. Instead, it displays the vertical layout centered with large black/grey margins on the sides (as shown in the attached screenshot).Is there any roadmap or upcoming update to optimize the UI for landscape mode so that it uses the tablet's full screen space? This would drastically improve the workflow and usability for tablet users.Thanks!

I am trying to update a dynamic QR code created in Adobe Express a few months ago. When I click to ‘Manage Codes’ only the most recent three codes I have created show up. How do I access older codes to edit the links?

hi there I can’t find anywhere where I have a subscription to Adobe. Can you please cancel it and refund my card. I just noticed the purchase and I don’t use the service and I don’t know how it’s hooked up

I am actively seeking out other products because you ruined Adobe Express background remover. Firefly is not good

Since the last update to Express Photos, there are now SEVEN entries in my Windows Start Menu relating to it, instead of only one. They are shortcuts to particular functions, but as these are all readily available from the app’s own menus, they are completely unnecessary in my opinion. They are just cluttering up the Start Menu. They aren’t even grouped together! There seems to be no way of changing this other than by just uninstalling the app. Can this be reviewed for future versions, please? Thanks, Dave. 🙂