Questions

Hello, Is it possible to call the Adobe Sign Preview & Add Signature Fields screen from within Power Automate? I would like to create a Flow that would allow our users to right click on a document in our Document Management System, and have the document upload to Adobe Sign, and then call the Preview & Add Signature Fields screen available through Adobe Sign Web. This would allow the user to add any signature and initial fields as necessary, and then specify those that need to sign. Any assistance would be greatly appreciated. Regards,Joe

Hello, Adobe Sign Community: I am working on a workflow that will include a radial for the Approver to select whether or not they want to approve an agreement. I wanted to ask if there would be a method in Adobe Sign to decline/deny an agreement if the Approver selects the "Deny" radial rather than denying via the Adobe Sign interface?

Why does the option for TEMPLATES not show up under the SIGN tab even when I'm sign into my account?

I've signed up for a Adobe sign trial and am following the steps from this document to set it up with my development SharePoint tenant: Adobe Sign for SharePoint Online - Installation Guide When I get to the point where I need to connect the SharePoint site to an Adobe sign admin account, it doesn't seem to work. After I click on 'Connect' for 'Establish SharePoint site connection', I get a popup window where I am asked for the Adobe sign admin account details. After entering those I get another window where I see a message welcoming me but it does not show that it was successful in establishing the connection. What am I missing? 

I am trying to figure out how to send out a customer contract to be signed along with payment to be processed. From my understanding, Adobe Sign uses Braintree, but myself I use Square payments for my business.  I can create a link in which when customers use it, it will take them to the payment page.  Problem I have with Adobe Sign is that when I add the link to the Contract Email, it is not clickable, and is only displayed as text.  Is there a way to make that link clickable?    One solution is simply for the customers to copy and paste the link, but a lot of them are older age and it is difficult to understand how to do so.  Trying to make it simple.   

I am looking to customize the default email that goes to our customers to read something like this: Adobe Sign - On behalf of "Company Name" Is this possible?

I currently have an Adobe Acrobat Pro subscription license. This is supposed to include Adobe Sign.  I have the ability from the Adobe website to create and use Adobe Sign templates and other Adobe Sign features. But when I try to use the "Apply a reusable layer of form fields" feature, I am missing the "Field Templates" pop-up option.  I found the reference to this feature here: https://helpx.adobe.com/sign/using/form-field-template.html Do I also need to have an Adobe Sign license to use this feature, or has this feature been removed? Thanks for any information that can be provided.

Under Account > User > Show all usersOne of the user is in state: INACTIVEthere is NO option to RE-ACTIVATE the user, you could only edit the userOn below URLhttps://helpx.adobe.com/sign/kb/not-able-to-sign-the-document-asked-to-login-to-their-adobe-sign-account-adobe-sign.htmlUnder section RESOLUTIONResolutionContact Adobe Sign support  https://helpx.adobe.com/contact.html. Make sure to log in using the Adobe ID. Support agent can help the users to ACTIVATE the account, which enables them to sign the document. --After 3 days with Adobe support we are still in discussion mode and they have no idea how to resolve this. The normal questions, delete/add user, reassign license, etc. Spending valuable time without any resolution.We will ask for a credit as long Adobe is unable to resolve the activation of actual user.--Any in the community does have any ideas how to fix this or to get in contact with any senior engineer from echosign that could quickly fix this isse.

I am trying to create my first web form that would include the main signer (participant) and then an optional 2nd signer (participant). For the instructions of the 2nd signer, I made a note that it is for Parent (if under 18) to match up with our current form and I unselected the required checkbox. However, when I click next to move to the assigning the fields, I get an error statying "Adding unknown partipants for webforms is not allowed". I have looked through all of the settings and can't seem to figure out why this is happening. If I don't add the 2nd signer, the form progresses without an issue. Any ideas on what I am overlooking in the group settings?

Good morning, Adobe Sign Community: I would like to ask if it is possible to use variables in Agreement Names to dynamically name an agreement based on a participant's name. For example, if a workflow is created that requires a manager's signature and an employee's signature, would there be a way to dynamically rename an agreement's name (or the name of the final PDF document) to {Employee's Name} - AgreementName[.PDF]? Thank you

Hi there, i used to use my colleagues log in to Adobe Sign but cannot get in for few days, is it because his email address has been deactivated? Or what could cause it? Thanks

Hello,When first opening a document received for signature, the notification asking you to accept cookies pops up at the bottom of the document. This obscures the 'Click to Sign' button, which means a lot of our signatories are not completing the document because they're ignoring the cookie banner and then not seeing the 'Click to sign' button.Just thought I'd bring that to your attention.Kind regards,

Good morning folks, When I sign into AdobeSign, I am greeted with a large popup at the bottom of the screen asking me to personalise or enable all cookies. Regardless of which option I choose, I initially get a message saying 'We have saved your settings', but as soon as the page refreshes or I go to the next step of a process, the pop-up returns. Besides being distracting, the main challenge is that it is so large it blocks options when you are trying to set fields to send out an agreement.How might I make it go away? Many thanks,Clare

I'm learning about Adobe Sign Templates and Workflows and I would like to check if my understanding is correct.1) After a template is created, it's not possible to update the files only the fields. There is a way to use the field overlay however a new template must be created anyways https://helpx.adobe.com/sign/using/transfer-fields-to-new-template.html2) In order to add documents in workflows, they must have been created as templates first.3) The Shared Librairies contain files from templates that are shared with a group or the organization.Are my statements correct? Thanks!

Anyone have any idea why Adope Sign wont laod when trying to Fill & Sign a Word document from within word? the extension/add in is installed correctly, permisions granted to Adobe via my Microsoft Live account and the extension appears to be logged into Adobe just fine. However when clicking Fill&Sign document, a blank white Adobe sign dialogue box trys to load but doesnt.   Followed by the following warning     In any normal case i would just open the document in Acrobat DC and sign there, but our company web filing requires us to hold word documents.  Any help on this would be greatly appreciated.  thanks 

I am in Salesforce creating agreement template and got the error "Acceptor role not currently enabled."Where/how do I enable this in Salesforce for adobe sign?

I have a document I want signed via adobe sign, but have two appendices I want to add for reference. Problem is, one of the files is a zip file and it won't let me upload. The files don't need to be added to the main document, but just be able to be referenced by the signers Is there a work around for this please?

How do I send a different version of the same document to different recipients in bulk?  Bulk Send feature only allows to send the SAME document to multiple recipients.  I have the same form that is prefilleded with each recipient’s information (name, address, etc) that I need each recipient to sign.  Each recipient needs to receive their own version of the document. How can I send 100 documents, each to its recipient, in bulk or do I need to send each recipient their own version of the document 100 times?

My team and I are not able to find out where the error "Required field is missing" comes from. What we have set up is a button to send a static document, but need to also send dynamic documents. When the runtime variable is added to the attachment tab, the above error is thrown.  Does anybody have an idea of what could be the cause? How do we fix this?

Hello,I would like to insert a mandatory "passport field"in a form created with Adobe Sign where the recipient has to insert a photo of his passport.For example, in the same way you use it to insert a stamp.I can't figure out how to insert the field.Thanks

Hi,I recently created a developer account. I am using the API endpoints with Postman. Most of the things are working and I got access token. However, when I try to send an API call to transient documents endpoint or send for signing endpoint, I get the following response. API :  https://api.na3.echosign.com/api/rest/v6/transientDocuments {"code": "PERMISSION_DENIED","message": "The API caller does not have the permission to execute this operation"}  

I have a very basic question about Adobe Sign Small Business.  The pricing page has this information on it: Sign Small BusinessE-signature solution for 1 to 9 users.$20.99 /license /moBilled annually at US$251.88/yr Does that mean that for an annual fee of $251.88 I can have 9 individual users all using Adobe Sign under their own login credentials? Or does it mean that each individual user costs $251.88 per year, up to a maximum of 9 users?

I am very new to Adobe Sign. Currently experimenting with workflows and trying to find the easiest way for adding signature fields. Is there some functionality that I can predesign a signature block (for 2 parties for example) and simply stamp it on each document we send for signature? I would like to avoid adding each field manually every time (signature, name, date, etc.). Thanks!

Hi there,How do I add receipients to receive copy of signed agreement?  The recipient is the account record owner and does NOT need to sign, approve, fill in anything, just need to be notified that the agmt is signed.  I don't see a role that fits - not a delegator, signer, or approver? How do you make sure that each acct owner gets notified of a signed agmt for his accounts? Thanks.

I have a report which is currently scheduled to be sent at a certain time to a certain user.  The user is no longer employed with my company.  When I try to delete the users email from the recepient lists I receive an error that a receipent is required.  I do not want to delete the report.  How do I remove the schedule and keep the report?