Questions

Hello is there a way to deploy the configurations e.g. from merge-mapping and data-mapping from a sandbox into the prod? Or do I have to adjust my settings on both instances? Reg

An initiator initiated a single document for the signature of receiver, the receiver (signer) however is receiving multiple emails for a single document with the subject "Signature requested on XYZ" at the same instant. Why multiple emails dropped for a single document?at 04:08, 04 duplicate emails and at 04:14 , 03 duplicate emails.Please help! 

Hi,Is it possible to use a Microsoft Word document as a template for Adobe Sign in Salesforce? Then this is generated into a PDF? Or do all templates need to be PDF?I have tried using a .doc file however it doesn't actually generate a file.Thanks,RdAsh89

Hi All,I have a requirement to get the text prepolutated, from the text i have to split characters and store in different text boxes.Example;Original text: "Hello"I want to store it as..Text Box1 : HText Box2 : eText Box3 : lText Box4 : lText Box5 : o is it possible in Adobe sign form.    

I need to sign several documents and I can sign the by clicking on "review and sign" in the email, but the tab "manage" in my Adobe Sign profile does not show any documents which are up for signature

Greetings community, I am creating a form where a default text will appear based on a condition and would like this text to stand out by being bold. I am having difficulty figuring out the correct text tag to do this. The Adobe Sign Text Tag guide says you can format text using the outer {}, however, when I make these bold it does not carry over to the form (this also doesn't work for font color - maybe an opportunity to review guide).  The other part of the guide coveing format gives this example: f2_es_:signer1:calc(formula):format(formatType, format). However, I do not know what to put in the formatType and format to get the text to bold. Is there a text tag to allow me to have default text be bold. The code I have is: {{#ia1=!ia1_es_:signer1:multiline(2):default(“STOP: If you are uncertain of the process or what is expected of you with completing the intake form, call... .”):showif(a7=no)}}

We have a mega sign workflow of about 5 people. We want the person in position 2 to upload a document, but the document needs to be visible to the 3rd-5th signers. Is that possible? Is it already visible? Signer 4 will not sign without seeing the CV first. Thanks.

Hi there,Is it possible to use the digital signature option via the ServiceNow integration? We would like to have a flow like: Employee Fills form in ServiceNow => Document is generated with data in Adobe => Manager Signs => employee recieves document.Is this possible?https://www.adobe.com/dk/documentcloud/integrations/servicenow.html

Hey community, i am wondering if Adobe Sign for SPO can be used to share documents externally (with guest users and / or anonymous links) and request external user(s) to sign the document directly in SPO. Anyone knows or has experience with such a scenario? Thanks and kind regards, Jacques

Hi I have 15 x documents that need to be dual signed by the same 2 x individuals.What's the quickest shortcut? 1) Should I use PDF Portfolio and setup a signature field in each PDF file in that portfolio; or2) Should I combine the 15 x files into one document and setup the signature field 15 times. I also understand sending these files (via Adobe Sign) through the fill and sign function may cause issues as the document may be too big. Looking for a shortcut? Help. ThanksKatrina

I've tried to set the date format for the signature date using text tags which appenrently doesn't work:{{Dte_es_:signer1:date(format=date,dd-mmm-yyyy)}} Is there something wrong with the tag? Thanks in advance for your helps and hints 🙂

We are using the Adobe Sign API to create agreements using a collection of templates. We want our staff to review the agreements before sending them. Sometimes our staff has to sign agreements before sending them. We are unable to do this and we have explored many solutions: 1. After our service has created the agreement with the API, edit the agreement, add a signature field and sign it right away. This does not work because signature fields cannot be set prefill or have a default value. 2. After our service has created the agreement with the API, edit the agreement, add a text field and sign it right away. This does not work because text fields have no cursive font option, nothing looks like a signature. 3. After our service has created the agreement with the API, add a recipient to the list of recipients in the Adobe Sign UI, add a signature field assigned to this new recipient and send the agreement. This does not work because we cannot add a recipient to the li

Greetings to the community I created a self-signed digital certificate, and made a few tests to see how things worked. I dont see any mechanism preventing anyone from creating a digital signature with my own name which on their face will look legit Inclusion of the originating IP in the signed document mitigates a bit this risk - a feature which exists within Adobobe Sign's audit report but not when signing outside Sign - for example from Adobe Acrobat DC and then emailing the digitally signed document to another party Am I missing something or is the IP of the signing party recorded / visible somewhere? Thanks(Ps: I am aware of the fact digital certificates issued by third parties after verifying one's identity address the particular issue)  

We're creating a service account that has access to all agreements within a group. As best I can tell, the GetAgreements call only retrieves agreements for the current user. I can modify the call to use the GetAgreementsOnBehalfOf(user), but I'd prefer to not have to loop through all users in the group. Is it possible to retrieve all agreements in the group without doing that?

Just checking - I gather there is no "Sandbox" environment for Adobe Sign but the Developer Account works in much the same way as a dev sandbox environment normally would here?

Hi all,we are testing our api application for Adobe Sign, but we are experiencing problems with webhook. The webhook is active and validated, and yesterday and early in the morning today was working. Now it has stopped working and doesn't fire responding to our tests (create agreement, reject it, ...)Is there any problem in European data centers? We are settled in Italy.Thanks a lot,Nicola 

I've signed up to for a developer account here:https://www.adobe.com/uk/sign/developer-form.htmlI've confirmed my email.When I get to the login page, and input the verification code from email I always get an error:Sorry, we were not able to process your request. Please try again later.If this error persists, please contact support.Error Code: 210831041743568.app-a8I've tried many times, always the same problem. I've tried another email address, same problem.

Hi Everyone,I have to capture the decline comment by the agreement participant and save in SharePoint. The standard build in Adobe Sign connector is not providing this data. I contacted support and below the response.I setup Application using Accopunt Admin and able to make oAuth2.0 call Browser and Postman and able to get what I want but I have to use that In Power Automate.      DefiniationI update the connector and then while testing through swager editor. I am getting below error. I am able to do what I am trying throug custom connector and it working as expected and I am getting data what I want.  Any Idea what I am doing wrong. I am using Adobe Sign Enterprinse with accout admin access.  Appreciate , if get an youtube video or document or Article to achive this. or How can I direct call Https call in Power Automate using only Application Id inseated of oAuth2.0.1. using browser to get Authroization Code2. using step 1 codge getting Jso

I am trying to limit the amount of characters a person can fill in a text field.  I am having issues with the errors still showing up after the right amount of characters are filled in on the forms text field.  I am using the Validation - Regular Expression to limit the amount of characters.  The person filling out the form can only use 2-16 characters in length which will be a username.   Then I have one for a password text field that is giving me errors too.  The password has to be 3-8 characters with 1 capital letter and 1 number minimum.   Here is my regexp formulas -Username -:custom(regexp="^[a-z0-9](?=.{1,15}$)\w+$")Password -:custom(regexp="^(?=.*[A-Z])(?=.*\d)[A-Za-z0-9](?=.{2,7}$)\w+$")Any help would be greatly appreciated.  The reason for this is to have a tech in the field with a tablet that can sign up a customer right there on said tablet and fill out the information to get them installed.The error that is happening is that it

How 

THE OLD SYSTEM OF SENDING FAXES NO LONGER WORKS!  AND AS FAR AS I CAN TELL FROM SEND PAGE IN ADOBE SIGN THERE IS NO WAY TO SEND FAXES. I CHECKED ON THE MANAGE SCREEN AND THE FAXES I TRIED TO SEND ALL FAILED AS BEING DECLINED.SERIOUS HOW DO I SEND A FAX?

When I send document for Signatures using Document Cloud, the signer is unable to decline the document although the option of decline is enabled by the initiator. Also, the signer is able to click on "Decline to Sign" from the dropdown on left, however, when the pop-up opens and the remarks are entered. Decline to sign button is activated but clicking on it doesnot do anything and the screen remains stuck there. The button gets pressed but nothing happens. So, the document doesnot get declined and remains In Progress. Please help!

We have an application which pushes a document to be signed to Adobe for eSignature via the API.  Sometimes, this file requires several signers - which we include when pushing the document. But Adobe just assumes that any one of those people can execute the document.  When one person signs, Adobe says: "you signed on behalf of this entire group"We want to make it so that the document is not considered complete until all signatories have signed.  Can this be done?

I received an email from my bank asking me to review and digitally sign a document.  I am required to insert an image of my signature and also to type my name.  After doing this, there is an "Apply" button to tap/click but nothing happens.  I have reduced the size of my image to no avail.  I have tried to do this on Mac, iPad Pro 11inch, iPhone 12 Pro, laptop running Windows 10.  I have tried on Safari, MIcrosoft Edge and Chrome.  There is no error message so I have no idea what the problem is.  I have switched devices off and on.  I have tried to insert sig as a PDF. I spent almost a whole day on it yesterday Does anyone have any ideas?

Hi,When I call the'PUT /agreements/{agreementId}/formFields' API, I set the'top' and'left' properties but no effect. When I go to sign, the position of the signature area is always top: 171.6px; left : 153.9px; instead of the 10px I set, I don’t know why the value I set has no effect, thanks for any suggestions.Best Regards.