Questions

Hi, A couple of us at our company have access to Adobe sign, however, I wondered if it's possible to set up a Team login/account? We have a shared mailbox for our customer service team and they regularly send out forms to be completed. Ideally, we would like to set up an Adobe account under the shared mailbox name and the three advisors are able to be logged in under the adobe account to distribute the files for signing. Do you know if this is possible? 

I have a signed agreement that I want to add a signed amendment to. Is that possible? to get one document out of those two? 

I have tried to fix it and found a post on the forum and I followed it but still can't turn it off. I have attached an instruction picture.Anyone can help ?? Thanks.

Hallo, I have changed e-mail address. How do I compensate with my current e-mail address?

Hello, I would like to know if it's possible to don't have a needed signature field, and only have the automatic attendance stamp when the user click on "sign" ? Thanks you by advance for your attention

quero integrar a minha aplicação com a adobe sign, é necessario alguma licença?

Does a document expire after a signatory reviews it but doesn't sign it?

I have a user that would like to remove notifications from cancelled documents. I can only find how to turn off notifications for various criteria, but not this one. Does anyone know if this is possible?Thx

On both of our Adobe DC accounts the "request signature" option is suddenly no longer available.  We haven't changed anything in the preferences so are unsure why this would drop off. Any insights greatly appreciated! 

We are new to Adobe Sign.  The files we are uploading into Adobe Sign contain email addresses for the people that need to sign the documents.  Is there a way for Adobe Sign to find (it is always in the same spot) and identify that information and send to that email address?

署名を依頼する際の差出人の名前を法人名にするにはどのような設定が必要でしょうか。

 It always show there is a problem to log in. Pls try later

Wo kann ich bitte die Adresse des Rechnungsempfängers ändern? Ich finde nichts, außer die wo ich die Mailadresse ändern kann.

Hello, I am not able to activate my account. After clicking the activation link sent in my email:  I get redirected to the following page: It seems like it is stuck in a loop. Please help! Thanks. 

We are developing an Adobe Sign integration, where documents are sent for signing from a third party systsem - Is there a way to track the documents external ID (The Agreement API end point allows for us to send an externalID parameter). Currently we are using the transient document end point to upload the document then using this transient doc id to add the doc to the agreement - however when we query the agreement later in the process the documents get new IDs and we are not able to track which document links back to the third party document we initially uploaded.

Hi is there a way to query the date that a participant signed a document. Currently the API is returning the status of the memeber suc has "WAITING_FOR_MY_SIGNATURE" or "COMPLETED" however there is no date field returned that indicates when the user signed the document. Thanks

In my profile, I have set the Auto Delegation Signer to a different email address that I own (for testing).I sent a Mega Sign with the "I need to sign" option checked, so that I am the co-signer of the document. After the first signer signs, I get the co-signature email at my Adobe Sign account email, but it does not go to the email I set as the Auto Delegation Signer email. Is there some setting that I need to enable for this to happen?

HiTrying to very using Adobe sign. Doesn't matter what Id I use the software says it can't identify the four corners of the document.  I've tried dark backgrounds etc. Nothing working.  Easy to use on other verify systems.  How to bypass this fault?

We would like to restrict users in a specific group to only be able to use a specific template and not any other template or document. Is that possible? If so, how do we set that up?

I'm trying to create a flow where a user can prefill form fields for an agreement via a dynamic form that loads in the fields available for a document, and then passes the info to the POST agreements with mergeFieldInfo.  Is there a way to then allow the sender to preview this document in my application with the prefilled fields?  I am trying with the GET /agreements/{agreementId}/combinedDocuments endpoint, but that returns the template with no fields populated.

Hi there,Is there a way to download signed documents in batches instead of having to download them one at a time? I have to download over a 100 signed documents.  Thanks.Theresa 

Hi everyone, Hoping to get some help on this. I have recently implemented Adobe Sign in my Salesforce org and it's working great. I have a use case similar to the one the Adobe Sign website describes for using Limited Document Visibility: a new hire signs and offer letter and afterwards receives the signed offer letter and additional documents that were attached to the agreement but did not have any fields that required action from the new hire. It works great - but the main issue is, the Limited Document Visibility only works if more than one recipient is included. I really don't need another recipient - I just need the new hire. As soon as I remove the second recipient, the new hire can see all of the documents that were previously hidden and the Limited Document Visibility is disrupted.  Does anyone have any creative workarounds for being able to use Limited Document Visibility but only have one "true" recipient? I'm open to anything.

Is there any way to give multiple recipients the ability to sign? Use case would be only needing 1 signature.... but allowing 5 eligible people to sign. I know that Groups achieves this functionality, but these "Groups" would need to be created on the fly so I would like to avoid this approach if I can. 

How does the “Delete to Signer'' role work? It seemingly creates another Agreement for the delegated signer...is there any way to avoid the creation of another Agreement and keep it all on the same record? I’m under the impression that the creation of an Agreement record counts as a license usage - I would really like to keep it all on the same Agreement if I can get away with it.

Team,I have integrated Adobe E-sign with AEM and I'm able to send agreements for signature to signers. But when i added file attachment field to adaptive form to provide signer to attach additional documents, this is not working and through following 500 error. I have enabled the file attachment while creating cloud configuration for E-sign and AEM integration and I use a free developer account for adobe Esign. 29.06.2021 08:56:11.958 *ERROR* [0:0:0:0:0:0:0:1 [1624971371018] POST /content/forms/af/test-esign-copy1/jcr:content/guideContainer.af.agreement.jsp HTTP/1.1] com.adobe.aemds.guide.servlet.GuideSubmitServlet Could not complete Submit Action due to org.apache.sling.commons.json.JSONObject cannot be cast to java.lang.String java.lang.ClassCastException: org.apache.sling.commons.json.JSONObject cannot be cast to java.lang.String at com.adobe.aemds.guide.utils.XMLUtils.getDataMap(XMLUtils.java:693) [com.adobe.aemds.guide.aemds-guide-core:6.0.234] at com.adobe.aemds.guide.util